Manchester City Centre, Manchester, M3
4.7/5, 1376 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 72 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Very efficient company, was professionally valued and marketed within a ......”

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Aug 24,2016
Minithumbup
Robert
By: 'Mason123'
Aug 24,2016
0 people found
this helpful
Very efficient company, was professionally valued and marketed within a week. Always kept me informed of any viewings taking place and agreed a full asking price sale within a couple of weeks. The sales progression team were able to complete within 4 weeks as well which ...
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Comment on agent fees
Very reasonable for service
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“Pay peanuts get monkeys , these guys are worth every penny, ......”

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Aug 24,2016
Minithumbup
Adam Stephenson
By: 'Michael'
Aug 24,2016
0 people found
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Pay peanuts get monkeys , these guys are worth every penny, they got me multiple offers and the flat was off the market in a matter of weeks , can't recommend enough !...
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Comment on agent fees
Not cheap but not expensive
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“Great viewing all questions answered and super helpful in finding ......”

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Aug 24,2016
Minithumbup
By: 'Sheryl'
Aug 24,2016
0 people found
this helpful
Great viewing all questions answered and super helpful in finding my new home would truly recommend 5* friendly and accomadating °Å¸ËœÅ ...
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Comment on agent fees
In line with competitors
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“I used Ascend Properties to sell my Townhouse in Ancoats, ......”

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Aug 24,2016
Minithumbup
By: 'SW'
Aug 24,2016
0 people found
this helpful
I used Ascend Properties to sell my Townhouse in Ancoats, Manchester. It was the first time I had sold a house so I was unsure of the process and relied heavily on the estate agent to guide me throughout. The team were great, really friendly ...
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Comment on agent fees
The fees were very competitive for the service provided.
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“Aaron was very lovely and told us all we needed ......”

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Aug 23,2016
Minithumbup
By: 'Daisy'
Aug 23,2016
0 people found
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Aaron was very lovely and told us all we needed to know when looking round our new home. Great company, and the job is done quick and easy. Thank you...
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“I have bought a number of properties with Ryan and ......”

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Aug 23,2016
Minithumbup
By: 'Ian'
Aug 23,2016
0 people found
this helpful
I have bought a number of properties with Ryan and on every occasion found him to be an outstanding agent. As a buyer i am not actually paying him but what i need is a fast and effective service with good communication. Sales negotiations can ...
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“Prompt, efficient and Fantastic service from the guys at Ascend ......”

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Aug 19,2016
Minithumbup
By: 'Dan'
Aug 19,2016
0 people found
this helpful
Prompt, efficient and Fantastic service from the guys at Ascend Properties Manchester. From our initial sales enquiry, to fees through to listing, views and a quick full ask offer - we could not have been happier with the overall process. A special thanks to Ged ...
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“Adam is such a pleasure to deal with. He's always ......”

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Aug 19,2016
Minithumbup
Adam Stephenson
Adam Stephenson
By: 'Anna'
Aug 19,2016
0 people found
this helpful
Adam is such a pleasure to deal with. He's always helpful and always happy and best of all he always replies quickly and is totally attentive. I completely appreciate being connected with him and having him on hand whenever I need to discuss any of ...
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Comment on agent fees
Good
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“Great service from a company that actually cares, most other ......”

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Aug 18,2016
Minithumbup
Lora Barker
Adam Stephenson
By: 'mike19766'
Aug 18,2016
0 people found
this helpful
Great service from a company that actually cares, most other places are just interested in getting it rented or sold but these guys worry about the right people and the right price...
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Comment on agent fees
Fees are in line with other agents
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“Ascend were one of the few agents in Manchester who ......”

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Aug 18,2016
Minithumbup
Robert
By: 'Ewan'
Aug 18,2016
0 people found
this helpful
Ascend were one of the few agents in Manchester who were willing to carry out a viewing over Facetime. Not being currently based in England, this meant that I didnt have to travel 3 hours for a 15 minute viewing! Rob and everyone that I have spoken ...
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Comment on agent fees
Coming from Scotland, Agency Fees were a bit of a shock! Ascend' Agency Fees, by comparison with other agents, were very reasonable.
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“We are a pair of postgraduate students that were looking ......”

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Aug 18,2016
Minithumbup
Robert
By: 'Megan'
Aug 18,2016
0 people found
this helpful
We are a pair of postgraduate students that were looking for a 2 bedroom flat in Manchester city centre, and after exploring what felt like half of Manchester we found the perfect flat. Our letting agent Terrie gave us a great tour of the property, was ...
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Comment on agent fees
Competitive but expensive none the less.
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“Outstanding!!! Buying a flat in town and all the way ......”

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Aug 17,2016
Minithumbup
By: 'David'
Aug 17,2016
0 people found
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Outstanding!!! Buying a flat in town and all the way through they kept on top of things to make sure we would complete on time. Great communication....
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“Having dealt with ryan for a number of years now .......”

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Aug 17,2016
Minithumbup
By: 'joseph/sharon'
Aug 17,2016
0 people found
this helpful
Having dealt with ryan for a number of years now .I have comlete confidence in his management skills,judgement,advise.And I would not hesitate to act on these.I would certainly continue to do business with this professional Thank you...
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Comment on agent fees
good/competitive
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“I have purchased two properties and n Manchester through Ascend. ......”

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Aug 17,2016
Minithumbup
Lora Barker
By: 'Roadiemorrish'
Aug 17,2016
0 people found
this helpful
I have purchased two properties and n Manchester through Ascend. For both Ryan did a great job of ensuring the transaction progressed and gave great insight into the local market. His rental expectations also proved to be very accurate. I now let both properties Through ...
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Comment on agent fees
Reasonable charge for full management of properties.
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“Visited the office on a Thursday and my property was ......”

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Aug 17,2016
Minithumbup
By: 'Stress'
Aug 17,2016
0 people found
this helpful
Visited the office on a Thursday and my property was sold the next day. Ryan even recommended a solicitor and the sale was completed in less than 4 weeks before the April 1st deadline. Amazing. Every step of the way, I was kept informed by e ...
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Comment on agent fees
Fees less than several other estate agents.
Was this helpful? Yes

“I have used Ascend to sell a few properties for ......”

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Aug 17,2016
Minithumbup
By: 'MPete'
Aug 17,2016
0 people found
this helpful
I have used Ascend to sell a few properties for me and I cannot recommend them highly enough. They were responsive, organised, honest and extremely pro-active. I have used other agents in the past but will certainly be giving all my future business to Ascend....
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Comment on agent fees
Competitive.
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“Friendly proactive and amazingly supportive! Not your average agents! I ......”

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Aug 16,2016
Minithumbup
Adam Stephenson
By: 'Jo'
Aug 16,2016
0 people found
this helpful
Friendly proactive and amazingly supportive! Not your average agents! I could not of achieved my purchase and then onward rental without them....
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Comment on agent fees
Value for money
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“This is my third property and can honestly say dealing ......”

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Aug 16,2016
Minithumbup
By: 'Suky'
Aug 16,2016
0 people found
this helpful
This is my third property and can honestly say dealing with Ryan, Helena and the rest of the team at Ascend was an absolute pleasure. The team at Ascend were helpful from initial viewing to handing the keys over. I would recommend them as an ...
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Comment on agent fees
N/A as I was buying
Was this helpful? Yes

“I have dealt with Ascend first as an estate agent, ......”

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Aug 16,2016
Minithumbup
Adam Stephenson
By: 'Alexander'
Aug 16,2016
0 people found
this helpful
I have dealt with Ascend first as an estate agent, they sold me my flat, and secondly they represent me as a landlord. In both cases they have proved to have short, effective communication and an attitude that gets things done. Within a few days ...
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Comment on agent fees
Ascend provided a decent fee based on the fact I purchased the property from. Overall, I am pleased with the value for money.
Was this helpful? Yes

“Ascend are a professional and organised agency. Every time I ......”

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Aug 16,2016
Minithumbup
By: 'Simon'
Aug 16,2016
0 people found
this helpful
Ascend are a professional and organised agency. Every time I have tried to contact them they have been available and replied quickly. I would recommend them to anyone wanting to let a property....
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Comment on agent fees
The agency fees, I found to be a little high based on other flats I have rented in the past.
Was this helpful? Yes

“What can I say, the service received from initial chat, ......”

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Aug 16,2016
Minithumbup
By: 'Al'
Aug 16,2016
0 people found
this helpful
What can I say, the service received from initial chat, to the exchange and completion of my apartment was outstanding. I'd lived in my apartment for over 12 years and was naturally a little anxious about moving, the market, how my place would be received, and ...
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“I was very impressed with the professional and friendly service ......”

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Aug 15,2016
Minithumbup
By: 'Abi'
Aug 15,2016
0 people found
this helpful
I was very impressed with the professional and friendly service we received from Ascend. They were punctual, organised and went out of their way to accommodate all of our requests - I would definitely recommend them to a friend as they were by far the ...
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“I have just bought my first property and wanted to ......”

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Aug 15,2016
Minithumbup
Robert
By: 'Thanks'
Aug 15,2016
0 people found
this helpful
I have just bought my first property and wanted to say a big thankyou to both Rob & Ryan from Ascend. Both the guys always answered my many phone calls and queries about the process. Ryan in particular helped towards the end of the process push ...
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Comment on agent fees
There were no fees on my side as the buyer, unsure of the vendors ..
Was this helpful? Yes

“Absolutely fantastic service from Ascend Properties. The whole process was ......”

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Aug 15,2016
Minithumbup
By: 'James'
Aug 15,2016
0 people found
this helpful
Absolutely fantastic service from Ascend Properties. The whole process was as easy as I could have imagined, and any issues were swiftly resolved. I couldn't have asked for a better service....
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“Excellent customer service from Helena who was extremely helpful in ......”

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Aug 15,2016
Minithumbup
By: 'Steven'
Aug 15,2016
0 people found
this helpful
Excellent customer service from Helena who was extremely helpful in securing a new flat for us, when due to unforeseen circumstances out first choice fell through. All staff are very helpful on the phone with any queries or concerns, and we will definitely continue to ...
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Comment on agent fees
Standard agency fees, nothing unreasonable in the requests
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“Helena and Nicole dealt with our tenancy process. Both very ......”

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Aug 15,2016
Minithumbup
By: 'Matthew'
Aug 15,2016
0 people found
this helpful
Helena and Nicole dealt with our tenancy process. Both very nice, professional and always willing to help. Helena was the first individual we met and she took our details, agency payment and secured our property in the office - nice and easy. Nicole was the ...
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Comment on agent fees
The best in Manchester we came across, more expensive elsewhere. Still unsure as to why agency fee's are so high.
Was this helpful? Yes

“Helena was great when paid our agencies fees etc. However, ......”

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Aug 15,2016
Minithumbup
By: 'Lauren'
Aug 15,2016
0 people found
this helpful
Helena was great when paid our agencies fees etc. However, a few costs were not mentioned, for example the immigration fee, the check in fee and the deposit fee. The staff in the agency made us feel very comfortable and were great with helping us ...
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Comment on agent fees
Most reasonable fees we have seen compared to other manchester estate agents. However ‚£300 is still quite steep, as I am still unsure what this payment is for?
Was this helpful? Yes

“I have recently agreed to move into Delta Point and ......”

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Aug 12,2016
Minithumbup
By: 'Cameron'
Aug 12,2016
0 people found
this helpful
I have recently agreed to move into Delta Point and Ascend have been professional from start to finish. Despite the pretty excessive fees the service has been commendable....
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Comment on agent fees
Steep
Was this helpful? Yes

“Moving from NI, I was worried about being on a ......”

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Aug 12,2016
Minithumbup
By: 'Rebecca'
Aug 12,2016
0 people found
this helpful
Moving from NI, I was worried about being on a short time scale for sorting somewhere to live but Nicole was a great help. From being super accommodating at fitting me in for a viewing to helpfully reviewing the properties with us to getting my ...
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“All handled very professionally. Kept in constant contact throughout the ......”

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Aug 12,2016
Minithumbup
By: 'Angela'
Aug 12,2016
0 people found
this helpful
All handled very professionally. Kept in constant contact throughout the process via email which was reassuring. Prompt responses. Very helpful with all my questions and queries. Would recommend....
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Comment on agent fees
Agents fees were reasonable. Cheaper than others I had been quoted.
Was this helpful? Yes
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3