Manchester City Centre, Manchester, M3
4.7/5, 1376 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 72 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“He was very quick and clear over email. I could ......”

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Oct 05,2016
Minithumbup
Robert
By: 'Laura'
Oct 05,2016
0 people found
this helpful
He was very quick and clear over email. I could not ask for a more efficient service. Very helpful and reliable...
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Good
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“Would like to thank Rob for his tireless efforts in ......”

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Oct 05,2016
Minithumbup
Robert
By: 'James'
Oct 05,2016
0 people found
this helpful
Would like to thank Rob for his tireless efforts in helping us secure a place in Salford. He was in contact with us, even whilst on his holidays. A very professional and helpful agent....
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Comment on agent fees
Fees are somewhat expensive, but you get what you pay for.
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“Get quite enough information about the property, and some kindly ......”

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Oct 05,2016
Minithumbup
By: 'Roger'
Oct 05,2016
0 people found
this helpful
Get quite enough information about the property, and some kindly notice from Terrie. Application deal very efficient, especially I'm a bit in a rush. Thanks a lot buddy....
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“The appointment and information was fast and concise. Robert made ......”

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Oct 05,2016
Minithumbup
Robert
By: 'Lewis'
Oct 05,2016
0 people found
this helpful
The appointment and information was fast and concise. Robert made maximum effort to get the process running as quick as possible. Thank you...
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Comment on agent fees
Agency fees are an unavoidable cost within this day in age.
Was this helpful? Yes

“Rob was brilliant - he was there on site to ......”

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Sep 28,2016
Minithumbup
Robert
By: 'Will_B'
Sep 28,2016
0 people found
this helpful
Rob was brilliant - he was there on site to show the property, and dealt with all queries quickly. He provided all information about fees up front - so there were no hidden costs. Then, when I rang him to secure the property, he walked ...
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Comment on agent fees
The fees were very good - and made clear up front.
Was this helpful? Yes

“Very easy, fully online process. Rob was nice and made ......”

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Sep 27,2016
Minithumbup
Robert
By: 'Alex'
Sep 27,2016
0 people found
this helpful
Very easy, fully online process. Rob was nice and made everything simple. Friendly and polite staff. Would recommend Ascend to everyone....
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Comment on agent fees
Relatively high. Would have been much simpler if the fees were combined in a single fee. Instead of multiples fees like "Check-in fee", "Check-out fee", "Tenant Deposit protection fee" and so in.
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“I had excellent service from Ascend, our interest in the ......”

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Sep 26,2016
Minithumbup
Robert
By: 'Arianne'
Sep 26,2016
0 people found
this helpful
I had excellent service from Ascend, our interest in the property beginning with a very upbeat showing given by Ryan Mullender and completed by fluent contact and information from Robert Healy. Ascend were very proactive in answering phone calls and any questions we had...
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Comment on agent fees
The agent fees were rather high and I would've been highly disappointed if there was a problem with my application
Was this helpful? Yes

“It was great working with Rob. He helped us all ......”

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Sep 23,2016
Minithumbup
Robert
By: 'Timi'
Sep 23,2016
0 people found
this helpful
It was great working with Rob. He helped us all through the process with the right information when needed. I would recommend Ascend to friends....
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Good
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“Thank you to Terrie who showed us around - nice ......”

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Sep 23,2016
Minithumbup
By: 'Dan'
Sep 23,2016
0 people found
this helpful
Thank you to Terrie who showed us around - nice and friendly plus he turned up on time. The company has been easy to deal with and the whole process has been relatively straightforward - looking forward to moving in!...
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Comment on agent fees
Fees are higher than I would have thought
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“Terrie was really nice and showed me everything around the ......”

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Sep 22,2016
Minithumbup
By: 'Valentina'
Sep 22,2016
0 people found
this helpful
Terrie was really nice and showed me everything around the property, then left me on my own to take some photos. In the end, he was very clear with all fees that are included and what the process is, if I decided to rent the ...
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Comment on agent fees
They are okay, but wouldn't go higher.
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“Terrie was very helpful and knowledgeable about the propertie and ......”

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Sep 21,2016
Minithumbup
By: 'Nick'
Sep 21,2016
0 people found
this helpful
Terrie was very helpful and knowledgeable about the propertie and it's surrounding areas. Terrie made me feel confident and comfortable about the property and the service I would be receiving from him....
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Comment on agent fees
Good
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“Terrie was very friendly. He seemed to know the properties ......”

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Sep 21,2016
Minithumbup
By: 'Libby'
Sep 21,2016
0 people found
this helpful
Terrie was very friendly. He seemed to know the properties really well. Would recommend him and Ascend in the future. :)...
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“Terrible experience. Went to view two properties which bore no ......”

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Sep 15,2016
Minithumbdown
By: 'djp84'
Sep 15,2016
31 people found
this helpful
Terrible experience. Went to view two properties which bore no relation whatsoever to the pictures posted on the website. In fact i'd be surprised if they were even in the same building. The website did warn that pictures were for 'marketing purposes only' so I ...
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Was this helpful? Yes
By: Adam Stephenson
Sep 16, 2016
View all comments (1)
Thanks for your feedback. We are disappointed you didn't like the property you viewed. As you mentioned, we did caveat this particular listing stating that the images were not an indicative interpretation of this property. Unfortunately with tenanted properties, we have no control over how they are presented at the time of viewing. We are also surprised at your comments regarding our fees as we feel we are very competitive in the market place, please refer to this article for further guidance - ...

“Terrie showed me round the flat I was interested in, ......”

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Sep 08,2016
Minithumbup
By: 'Dave'
Sep 08,2016
0 people found
this helpful
Terrie showed me round the flat I was interested in, he was very friendly and answered all my questions easily. Correspondence by text and email has been fast and easy and I'd recommend Ascend to anyone....
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“Terrie has been wonderful from the beginning of our flat ......”

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Sep 06,2016
Minithumbup
By: 'Chloe'
Sep 06,2016
0 people found
this helpful
Terrie has been wonderful from the beginning of our flat search, always full of knowledge and completely understanding when we had viewings with properties that weren't for us. He's been fantastic and continues to be just as helpful through our application process....
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Comment on agent fees
The application fee was quite expensive but we do appreciate this is what pays for Terrie's hard work.
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“An excellent, friendly, professional service from everyone at Ascend properties. ......”

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Sep 06,2016
Minithumbup
By: 'Kata_B'
Sep 06,2016
0 people found
this helpful
An excellent, friendly, professional service from everyone at Ascend properties. We have received answers for every question we had quickly, the all process went really smoothly. Terrie was extremely helpful from the beginning, nothing was too much trouble for him....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Brilliant agent, very knowledgeable about the area and property and ......”

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Sep 06,2016
Minithumbup
By: 'Adam'
Sep 06,2016
0 people found
this helpful
Brilliant agent, very knowledgeable about the area and property and was an example of how estate business should be done. Very helpful with processes after the viewing, explaining the processes that need to be completed and when. Played a large role in the choosing of ...
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Comment on agent fees
They are clear from the start and are fair.
Was this helpful? Yes

“Really easy process, Terrie was brilliant and made everything really ......”

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Sep 05,2016
Minithumbup
By: 'Bry'
Sep 05,2016
0 people found
this helpful
Really easy process, Terrie was brilliant and made everything really simple. Would happily recommend Ascend to everyone as they were great from start to finish....
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Comment on agent fees
Good
Was this helpful? Yes

“Found Terrie to be informative,efficient and very friendly.All ......”

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Sep 05,2016
Minithumbup
By: 'Kate'
Sep 05,2016
0 people found
this helpful
Found Terrie to be informative,efficient and very friendly.All questions and concerns answered very quickly,we have found this to be a pleasant and stress free experience.Refreshing to conduct business with someone so experienced in his industry....
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Comment on agent fees
Fair
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“I sold a property with Ascend Properties and was very ......”

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Sep 02,2016
Minithumbup
By: 'CC86'
Sep 02,2016
0 people found
this helpful
I sold a property with Ascend Properties and was very happy with the service I received throughout. They were very professional, had detailed knowledge of the building and the local property market. I received an offer at asking price and Ascend Properties were on hand ...
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“Ascend manage a small portfolio of properties for me and ......”

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Aug 31,2016
Minithumbup
Lora Barker
By: 'M'
Aug 31,2016
0 people found
this helpful
Ascend manage a small portfolio of properties for me and I genuinely cannot recommend them highly enough. The service I receive is consistently great across the board. My properties are almost always let and they take all the hassle away from being a landlord and ...
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Comment on agent fees
Very good
Was this helpful? Yes

“I was buying my first property and Ascend were really ......”

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Aug 26,2016
Minithumbup
Lora Barker
By: 'Amy'
Aug 26,2016
0 people found
this helpful
I was buying my first property and Ascend were really helpful. Their team always responded quickly and they made the process really quick and simple...
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Comment on agent fees
I was a buyer so didn't pay any fees
Was this helpful? Yes

“Ryan and the team at Ascend handled my property sale ......”

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Aug 26,2016
Minithumbup
By: 'Jamie'
Aug 26,2016
0 people found
this helpful
Ryan and the team at Ascend handled my property sale excellently from start to finish. Ryan was very proactive and kept me up to date throughout the whole process. I would highly recommend. Thanks!...
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Comment on agent fees
The fees were lower than those of all the other agents I approached.
Was this helpful? Yes

“Fab company! Excellent service and very quick to respond to ......”

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Aug 25,2016
Minithumbup
Adam Stephenson
By: 'Matchmaker'
Aug 25,2016
0 people found
this helpful
Fab company! Excellent service and very quick to respond to any questions and brilliant at finding suitable tenants! We are very happy to continue using and recommending this company....
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Comment on agent fees
Very good
Was this helpful? Yes

“We're a young couple moving into our first rental, coming ......”

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Aug 25,2016
Minithumbup
By: 'Paul'
Aug 25,2016
0 people found
this helpful
We're a young couple moving into our first rental, coming into Manchester from a long way away. After being really disappointed with the service other agents had provided us; never receiving call backs that were promised, failing to inform us that properties that we were ...
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Comment on agent fees
Having only rented as students before this, we didn't really know what to expect, but we didn't find the fees to be unreasonable.
Was this helpful? Yes

“I use Ascend to manage a small portfolio of Investment ......”

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Aug 25,2016
Minithumbup
By: 'JM'
Aug 25,2016
0 people found
this helpful
I use Ascend to manage a small portfolio of Investment properties and am pleased to say that they provide an excellent full management service with all rents collected on time and more importantly I get paid on time. They deal with all day to day ...
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Comment on agent fees
Very reasonable considering the excellent service provided
Was this helpful? Yes

“Ryan's valuation of the two apartments that i wanted to ......”

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Aug 25,2016
Minithumbup
By: 'nickmofry'
Aug 25,2016
0 people found
this helpful
Ryan's valuation of the two apartments that i wanted to sell was spot on (they had been undervalued by other property sales companies). His knowledge of the market at that time was also really advantageous when it came to planning how long the apartments might ...
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“I have used Ascend for the sale of one of ......”

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Aug 24,2016
Minithumbup
By: 'Vikki'
Aug 24,2016
0 people found
this helpful
I have used Ascend for the sale of one of my investment portfolio and I cannot recommend them highly enough. They kept me informed right through the process, and were great to deal with....
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“Very helpful sales service, Ryan seems consistently on the ball ......”

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Aug 24,2016
Minithumbup
By: 'Kav101'
Aug 24,2016
0 people found
this helpful
Very helpful sales service, Ryan seems consistently on the ball and is willing to pass on all the news that comes in, not just the good variety. The advertising was first rate and the outcome more than pleasing....
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“Ascend have handled a number of property sales for me ......”

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Aug 24,2016
Minithumbup
By: 'Nils'
Aug 24,2016
1 people found
this helpful
Ascend have handled a number of property sales for me over the past year. The service has been efficient and professional. In all cases they found buyer's quickly, and charged reasonable fees for doing so. Throughout the sales process they kept me and the buyer ...
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Comment on agent fees
In line with market, but with great service.
Was this helpful? Yes
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3