Manchester City Centre, Manchester, M3
4.7/5, 1376 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 72 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Courtney was really helpful, personable and was able to answer ......”

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Aug 18,2017
Minithumbup
By: 'Emma'
Aug 18,2017
0 people found
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Courtney was really helpful, personable and was able to answer all my questions with great detail. He also explained all the fees easily which made it more understandable. Overall he made the process stress free and his customer service was exceptional....
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“It has been a great experience renting a beautiful and ......”

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Aug 18,2017
Minithumbup
By: 'Rahaf'
Aug 18,2017
0 people found
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It has been a great experience renting a beautiful and spacious apartment with your help. Thank you for making it easy to do so, and I am looking forward to moving in....
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“Reliable and efficient from the very start - was punctual ......”

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Aug 16,2017
Minithumbup
By: 'Kal'
Aug 16,2017
0 people found
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Reliable and efficient from the very start - was punctual for the viewing and delivered fantastic service by informing us of the basics and effectively attending to all our queries....
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“From arranging the viewing I was impressed by level of ......”

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Aug 16,2017
Minithumbup
By: 'Kieran'
Aug 16,2017
0 people found
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From arranging the viewing I was impressed by level of customer service I received over the phone. Upon our viewing, I really appreciated this agents honesty and friendly manner when showing us around our apartment viewing....
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good
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“Very happy with ascend property service. They helped as much ......”

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Aug 15,2017
Minithumbup
By: 'Umar'
Aug 15,2017
0 people found
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Very happy with ascend property service. They helped as much as they could and all other staff showed good professionalism towards me...
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“I was really impressed with the service during viewings of ......”

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Aug 14,2017
Minithumbup
By: 'Megan'
Aug 14,2017
0 people found
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I was really impressed with the service during viewings of the property. Courtney broke down all the costs and was clear with all the fees that would occur during the rental process. He was really helpful in answering any questions we had. When going through ...
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“Theo was very professional, and he arrived earlier than the ......”

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Aug 14,2017
Minithumbup
By: 'Sergiu'
Aug 14,2017
0 people found
this helpful
Theo was very professional, and he arrived earlier than the meeting time. He showed us around and was able to answer all our questions....
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Comment on agent fees
They are slightly higher compared to other agencies.
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“Courtney was courteous and friendly, and very much sold the ......”

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Aug 14,2017
Minithumbup
By: 'Matt'
Aug 14,2017
0 people found
this helpful
Courtney was courteous and friendly, and very much sold the property I was interested in. He was a tad late, but that was forgivable given the stellar job he did helping me through it all....
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Comment on agent fees
His fees were pretty much standard.
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“Courtney met us at the property in a timely manner. ......”

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Aug 14,2017
Minithumbup
By: 'Ben'
Aug 14,2017
0 people found
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Courtney met us at the property in a timely manner. He was chatty throughout the viewing, and broke down the costs in a clear and precise way....
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“Loved the flat, and Theo was great at showing us ......”

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Aug 12,2017
Minithumbup
By: 'Olivia'
Aug 12,2017
0 people found
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Loved the flat, and Theo was great at showing us around, we also went back another time after calling up as we wanted to see the flat straight away, and Theo said we could come there and then so we were very happy...
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“The best agency in Manchester.At first, everything was a ......”

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Aug 11,2017
Minithumbup
Robert
By: 'Sung-IL'
Aug 11,2017
0 people found
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The best agency in Manchester. At first, everything was a bit delayed since I was contacting them from South Korea, however Robert was trying his best to find a suitable property for us and we finally secured one that we like! :] Very kind and trustworthy ...
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Good.
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“Theo was quick to action. We loved an apartment which ......”

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Aug 11,2017
Minithumbup
By: 'Marie'
Aug 11,2017
0 people found
this helpful
Theo was quick to action. We loved an apartment which was very popular. He told us exactly what to do to secure the apartment as soon as we can and rang us straight after his next viewing. Which we appreciated....
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Comment on agent fees
I have no feelings good or bad about the Agent's fees.
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“Helpful and informative staff both on the phone and in ......”

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Aug 11,2017
Minithumbup
By: 'TM'
Aug 11,2017
0 people found
this helpful
Helpful and informative staff both on the phone and in person during viewings. However, we were unable to view one of the two properties we were due to look at because of access issues. Otherwise a generally good experience....
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Comment on agent fees
*The application fee seems broadly in line with other agents. The 'check-in' fee was a bit of a surprise (not mentioned at any point as far as I can remember) and not something I've experienced before.
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“The viewing of the property was really nice. Robert explained ......”

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Aug 11,2017
Minithumbup
Robert
By: 'Marta'
Aug 11,2017
0 people found
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The viewing of the property was really nice. Robert explained everything we wanted to know and he informed us about all other information that we may need useful. He was really passionate about his work....
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“Very professional, The staff are friendly and I felt at ......”

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Aug 10,2017
Minithumbup
By: 'Umar'
Aug 10,2017
0 people found
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Very professional, The staff are friendly and I felt at ease calling for help during the whole application procedure, would recommend....
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Comment on agent fees
fees are what you would expect for a normal estate agent
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“Really good and professional, gave us all the information needed ......”

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Aug 10,2017
Minithumbup
By: 'Celine'
Aug 10,2017
0 people found
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Really good and professional, gave us all the information needed so made the decision to take the property so much easier !...
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Comment on agent fees
Fees are a little high especially with addition check in fees ect
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“Theo was very helpful, efficient and professional. He was easy ......”

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Aug 09,2017
Minithumbup
By: 'Charlotte'
Aug 09,2017
0 people found
this helpful
Theo was very helpful, efficient and professional. He was easy to contact, getting back to any messages quickly. I would happily recommend him and Ascend to any possible future tenants....
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Good
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“Viewed a couple of properties wuth Courtney and he was ......”

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Aug 09,2017
Minithumbup
By: 'Jen'
Aug 09,2017
0 people found
this helpful
Viewed a couple of properties wuth Courtney and he was really friendly and helpful. Willing to answer any questions I had and made the process to securing the property simple and easy....
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“Both Robert and Suzanne were very helpful, professional, friendly and ......”

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Aug 08,2017
Minithumbup
Robert
By: 'Pikkah'
Aug 08,2017
0 people found
this helpful
Both Robert and Suzanne were very helpful, professional, friendly and easily reachable (which in my time-constricted case was of utmost importance). There were no problems and the process was smooth....
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Comment on agent fees
good by all means
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“Was easy to set up an appointment in a short ......”

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Aug 08,2017
Minithumbup
By: 'Jack'
Aug 08,2017
0 people found
this helpful
Was easy to set up an appointment in a short space of time and Courtney was really helpful from the start and was a main factor in us securing this property. He was great and would recommend Ascend...
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Good
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“Verry good agent, smill, professional, and easy to contact him. ......”

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Aug 08,2017
Minithumbup
By: 'Julien'
Aug 08,2017
0 people found
this helpful
Verry good agent, smill, professional, and easy to contact him. And really patient because I m french and It s not easy to understand my english...
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“Aaron was friendly and very knowledgeable and informative! The process ......”

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Aug 08,2017
Minithumbup
By: 'Waqar'
Aug 08,2017
0 people found
this helpful
Aaron was friendly and very knowledgeable and informative! The process was easy and would happily recommend him to other tenants...
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Comment on agent fees
Good compared to competitors
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“Aaron was very helpful during the initial flat viewing, answering ......”

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Aug 06,2017
Minithumbup
By: 'stephagnew'
Aug 06,2017
0 people found
this helpful
Aaron was very helpful during the initial flat viewing, answering any questions we had and then proceeding to send over the necessary information to start the application process. He was clear and quick with responses which was particularly helpful for us as first time tenants....
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“Ascend is a very kind and helpful agent in Manchester. ......”

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Aug 05,2017
Minithumbup
By: 'Daniel'
Aug 05,2017
0 people found
this helpful
Ascend is a very kind and helpful agent in Manchester. Their viewing team react fast and professionally. Their referencing team also perform with high efficiency....
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“Agent was lovely, very approachable, explained everything about the flat ......”

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Aug 05,2017
Minithumbup
By: 'Raid'
Aug 05,2017
0 people found
this helpful
Agent was lovely, very approachable, explained everything about the flat without having me left to ask questions. Agent answered questions to my full satisfaction and I happily took the flat in the end....
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good
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“Very professional, we were not in the UK at the ......”

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Aug 05,2017
Minithumbup
By: 'Khalid'
Aug 05,2017
0 people found
this helpful
Very professional, we were not in the UK at the time of viewing, but they sent us some videos for more then one flat. Also during the application they were very helpful....
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Comment on agent fees
I don't know the standard fees for renting but I believe it was reasonable.
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“Myself and my fellow tenant were very impressed by the ......”

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Aug 03,2017
Minithumbup
By: 'CGough'
Aug 03,2017
0 people found
this helpful
Myself and my fellow tenant were very impressed by the efficiency and organisation of the viewing conducted by Theo Perkin and Ascend. All features and functions of the property were thoroughly explained and any questions we had were answered sufficiently. The process of securing the ...
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Comment on agent fees
Fees were appropriate for the property.
Was this helpful? Yes

“Aaron presented the flat in a professional way and thoroughly ......”

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Aug 03,2017
Minithumbup
By: 'Liam'
Aug 03,2017
0 people found
this helpful
Aaron presented the flat in a professional way and thoroughly answers any questions we had. The viewing experience was an excellent one thanks to Aaron....
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good
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“Both Aaron and Suzanne were very helpful with the many ......”

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Aug 03,2017
Minithumbup
By: 'Tara'
Aug 03,2017
0 people found
this helpful
Both Aaron and Suzanne were very helpful with the many questions I had to ask over numerous phone calls and helped us select the perfect property and complete the application process....
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Comment on agent fees
These were acceptable.
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“Lovely guy, showed us around and was very informative. He ......”

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Aug 03,2017
Minithumbup
By: 'Luke'
Aug 03,2017
0 people found
this helpful
Lovely guy, showed us around and was very informative. He answered all of our (many) questions and we were delighted at how quick the turnaround would be from when we told him we wanted the apartment....
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Good
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3