100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
We are estate agents and letting agents covering The Torfaen, Newport and Monmouthshire boroughs.Whether you are selling or buying, a landlord seeking responsible, quality tenants, or a tenant searching for a home, we are here to help. Our experienced, professional, and friendly staff, combined with extensive local knowledge ensure ...
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We are estate agents and letting agents covering The Torfaen, Newport and Monmouthshire boroughs.
Whether you are selling or buying, a landlord seeking responsible, quality tenants, or a tenant searching for a home, we are here to help. Our experienced, professional, and friendly staff, combined with extensive local knowledge ensure that we provide a service which is second to none.
A forward looking business based on traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation. Together with our attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.
Details of some of the properties currently on our books can be found on this website, together with essential information for all clients, and a description of our services.
If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.
Whether you are selling or buying, a landlord seeking responsible, quality tenants, or a tenant searching for a home, we are here to help. Our experienced, professional, and friendly staff, combined with extensive local knowledge ensure that we provide a service which is second to none.
A forward looking business based on traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation. Together with our attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.
Details of some of the properties currently on our books can be found on this website, together with essential information for all clients, and a description of our services.
If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.
Latest Reviews
24th Aug 2021
reviewed by 'Jemma'
15th Jun 2021
reviewed by 'Jaspal'
28th Apr 2021
reviewed by 'Ryan'
25th Mar 2021
reviewed by 'Jill'
16th Mar 2021
reviewed by 'Kayne'
Opening Hours
Address
Angelwoods
7-9 Commercial Street
Pontnewydd,Cwmbran
Torfaen
NP44 1DY
01633 480197
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £129,950 | £168,500 |
| Lettings | 100% | 83% | £495 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 7 | 1 | 3 | 0 | 2 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Aug 24,2021
Aug 24,2021
0
people found
this helpful
this helpful
Recently moved into a rented property managed by Karon. Property was spotless. Karon was very friendly & helpful with the move. I've had a slight problem since moving with with a minor repair & Karon dealt with it very promptly.
Great service. So far so good!...
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Jun 15,2021
Jun 15,2021
0
people found
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I just wanted to say how great full I was for the professional help and support I received from karon as I had to move quite quickly I would never have moved on time if she hadn't gone above and beyond at the time so ...
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Apr 28,2021
Apr 28,2021
2
people found
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this helpful
Fantastic service as always from the guys at Angelwoods. I have sold 2 properties with them and they made the process as simple as could be. The advertisement and photography are 2nd to none. They helped us chase up a few things with the buyers as ...
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Mar 25,2021
Mar 25,2021
1
people found
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I just want say thank you really, I have been a tenant of Angelwoods for 6 months.I was with my previous agent for 3 years.
When I ring the office It’s like speaking to friends,I don’t feel that I’m a hassle,my ...
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Mar 19,2021
Mar 19,2021
2
people found
this helpful
this helpful
Recently started renting with ANGELWOODS. They have gone far and beyond to make my moving transition through this pandemic a smooth one. I liased constantly with the same agent Karon, who has been extremely helpful and willing....
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Mar 16,2021
Mar 16,2021
3
people found
this helpful
this helpful
Where do I start...i have had a brilliant service and experience with Angelwoods. They have continually provided a great, professional and courteous approach to all of my rental requirements. They've gone above and beyond to help in regards to any assistance I've needed whilst ...
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Mar 01,2021
Mar 01,2021
0
people found
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If I could give 0 stars I would,
Awful customer service. Not a care in the world for their clients. Let us move into an unsafe property.
Passed the blame; said staff weren’t in and would get back to us. I had to chase them. ...
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Mar 27,2020
Mar 27,2020
5
people found
this helpful
this helpful
I’m a bit of a fuss pot I know but honestly, these guys have done so much more than I could imagine anyone would.
I’m not surprised they have such a large portfolio.
Nothing is too much for them, told you I’d ...
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Nov 18,2019
Nov 18,2019
2
people found
this helpful
this helpful
Absolutely abysmal. Cost me thousands in lost rent and damages.
House was being slowly trashed whilst I was getting reports indicating the property was being kept clean and tidy,even immaculate.
If the checks were being done they were not being done correctly.
Accounts department ...
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Sep 27,2017
Sep 27,2017
11
people found
this helpful
this helpful
Put my flat in to let on Monday,by Tuesday I had a call to say it had received a fee which meant it had been let.
The viewer pulled out at around 1pm ' due to personal circumstances'
I was dissapointed but Jay was ...
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Comment on agent fees
I thought competitive and I took out the total piece of mind level of cover.
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May 10,2017
May 10,2017
9
people found
this helpful
this helpful
Hi Angelwoods,
Your staff member Stacey was so helpful in trying to find us a house.
She dealt mainly with my partner who spoke very highly of her, on the viewing we were amazed at how helpful she was, giving info on local things to ...
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Comment on agent fees
I think the fee was rather low but we are used to paying Windsor prices.
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Apr 14,2017
Apr 14,2017
9
people found
this helpful
this helpful
I have used Angelwoods to sell around 7 properties in my portfolio and they have been really great. Quick finding a buyer and making sure that every part of the sale is managed carefully. I would definitely recommend....
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Comment on agent fees
Fees are very, very competitive.
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Feb 14,2017
Feb 14,2017
11
people found
this helpful
this helpful
Professional, courteous. Keeps you in the loop and the best rates I found. Far outshines any of our local agents. Had some bad experiences with local firms but this guy was very professional....
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Comment on agent fees
Actually, surprisingly the best rates also.
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Feb 13,2017
Feb 13,2017
10
people found
this helpful
this helpful
I recently bought a house after 30 years. From the first viewing Jay put all my fears at rest. Very professional efficient but at the same time so helpful and caring😀
A fantastic service...
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Feb 13, 2017
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(1)
Hi Mary
You were an absolute pleasure to deal with,thank you for the review,I'm thrilled you have settled in so well.
Jay ...
Jan 19,2017
Jan 19,2017
9
people found
this helpful
this helpful
What a breath of fresh air, Angelwood, after a dreadful experience from an agent nearby to you, I came to ask for help, you could not have been more helpful and professional.
You really put my faith back in lettings as I came in to ...
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Comment on agent fees
No fees, who can complain.
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Jan 14,2017
Jan 14,2017
11
people found
this helpful
this helpful
Jay exceeded my expectations massively!
Hands down the smoothest and best Estate Agents I've ever worked with. Can't do enough for you!...
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Nov 20,2016
Nov 20,2016
16
people found
this helpful
this helpful
Great service , I have not rented before and was a little nervous at my age.
Nicola was so kind and made the process so much easier than expected.
A wonderful asset to the company, I'd happily recommend Angelwoods Lettings company to anyone....
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Comment on agent fees
I paid in line with all other quotes and certainly cheaper than the larger companies.
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Nov 21, 2016
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(1)
Hi Mrs Bryant
Thank you for your kind words,you were a pleasure to deal
With and I'm sure Nicola will be thrilled with your comments!
Much of our business in our small area is completed on recommendation.
As you know, we are now Torfaen's most recommended Estate and Lettjng Agent for the second year in a row.
It's people like yourself that put us there, so thank you and all the very best in your new home. ...
Oct 20,2016
Oct 20,2016
12
people found
this helpful
this helpful
Being a letting agent from out of the area, I decided to buy a couple of properties in Wales to let out.
I am now 4 months in and have to say the initial service was second to none.
I mainly dealt with Jay during the ...
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Comment on agent fees
Excellent
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Jay Coleman
(8)
Sarah James
(5)
Karon Tunley
(4)
Stacey
(3)
Nicola
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:39 PM 09/12/2021 by
Best Letting Agent in Cwmbran 
