Allen Heritage Estate Agents
Shirley, Croydon, CR0
4.8/5, 137 reviews
99% recommended
93% sales valuation accuracy
97% sales fee satisfaction
80% lettings valuation accuracy
99% lettings fee satisfaction
Our local branches pack a powerful punch when it comes to marketing your property! With highly experienced staff and a wealth of local knowledge it is clear why we have been entrusted with so many Sole Agency instructions and why we have so many properties currently under offer or let. ... show more Our local branches pack a powerful punch when it comes to marketing your property! With highly experienced staff and a wealth of local knowledge it is clear why we have been entrusted with so many Sole Agency instructions and why we have so many properties currently under offer or let. With Sales, Letting and Mortgage Broking all under one roof it really couldn’t be more simple. Your local Independently agent owned since 1998. Call your local branch today and we will get you moving.

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Latest Reviews

View all Reviews 137
21st Jul 2022
reviewed by 'Jay'
“Would love to thank Den and team for helping us move in quickly and efficiently. Very knowledge and very understandable....”
10th Jun 2022
reviewed by 'John'
“Sold my property using them. Was a tricky property to sell but staff stayed focused on getting it done. Post ......”
11th Feb 2022
reviewed by 'Very happy client'
“My experience with the team at Allen Heritage, was great from the moment I made an offer until my property ......”
16th Jul 2021
reviewed by 'Leila'
“The service received from Allen Heritage from Luke's valuation, to the viewings with Elaine and Dawn, all the way through ......”
17th Feb 2021
reviewed by 'Lyndsey'
“Allen Heritage were fantastic from the beginning of the process to the end! The marketing was fantastic and we were ......”
30th Oct 2020
reviewed by 'Wendy'
“The team at Allen Heritage excelled our expectations throughout the process of selling our late Father's home. They dealt with ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Allen Heritage Estate Agents
151 Wickham Road, Shirley
Croydon
Greater London
CR0 8TE
020 8656 2525

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £270,000 £685,000
Lettings 80% 99% £695 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 16 1 57 0 26 0 2 1
Areas covered
  • CR0
  • Croydon
  • Shirley
  • Addiscombe
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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Shirley, CR0
West Wickham, BR4

“I have always been able to get in touch with ......”

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Oct 23,2017
Minithumbup
By: 'Dean'
Oct 23,2017
0 people found
this helpful
I have always been able to get in touch with this experienced agent who has manage my property and sorted out any queries or problems in a quick and efficient manner and obtained sensible quotations for work required on the property. I now live a ...
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Comment on agent fees
From a landlord's point of view agent's fees are always too much, but you usually get what you pay for so I would have to say that the Agent's fees are good - though I don't want to pay any more!
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By: Barbara Haddock
Oct 25, 2017
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Thank you, much appreciated. ...

“Excellent service provided by Barb and the team. Found a ......”

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Oct 19,2017
Minithumbup
By: 'Del'
Oct 19,2017
0 people found
this helpful
Excellent service provided by Barb and the team. Found a tenant quickly and fees were very competitive. Would highly recommend....
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Comment on agent fees
Good value
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By: Barbara Haddock
Oct 23, 2017
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Many Thanks, much appreciated. ...

“Great communication with Barbara, Any questions and queries were dealt ......”

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Oct 19,2017
Minithumbup
By: 'RacheyW'
Oct 19,2017
0 people found
this helpful
Great communication with Barbara, Any questions and queries were dealt with swiftly and promptly. Would definately recommend and use Barbara again....
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Comment on agent fees
Comparitive with market place
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By: Barbara Haddock
Oct 23, 2017
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Many thanks, much appreciated. ...

“Thorough and trustworthy on all counts. Always follows up on ......”

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Oct 18,2017
Minithumbup
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Denny
By: 'Lorna'
Oct 18,2017
0 people found
this helpful
Thorough and trustworthy on all counts. Always follows up on any queries and always tries to resolve any issues that may crop up when dealing with tenants. Would not hesitate to recommend Denny to anyone who needs an Agent for rental either as a landlord ...
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Comment on agent fees
Favourable
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By: Barbara Haddock
Oct 23, 2017
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Many Thanks,much appreciated. ...

“Always had prompt and reliable service from Barbara and all ......”

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Oct 14,2017
Minithumbup
By: 'Paul'
Oct 14,2017
0 people found
this helpful
Always had prompt and reliable service from Barbara and all the team at Allen Heritage. I've been using their services for many years now and intend to continue in the future...
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Comment on agent fees
Fees are very reasonable
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By: Barbara Haddock
Oct 23, 2017
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Many thanks, much appreciated. ...

“We are renting a property through Allen Heritage and found ......”

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Oct 13,2017
Minithumbup
By: 'Ryan'
Oct 13,2017
0 people found
this helpful
We are renting a property through Allen Heritage and found them to be very professional and very helpful. I would highly recommend this agency....
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Comment on agent fees
Very good
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By: Barbara Haddock
Oct 23, 2017
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Many Thanks, much appreciated. ...

“Barb is very detailed and responds promptly to all requests. ......”

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Oct 12,2017
Minithumbup
By: 'Akofa'
Oct 12,2017
0 people found
this helpful
Barb is very detailed and responds promptly to all requests. She is also quick to suggest alternatives to make things smoother for both landlord and tenant. Very useful especially if you are a landlord that doesn't live nearby....
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Comment on agent fees
Fees clearly worth the service being provided
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By: Barbara Haddock
Oct 23, 2017
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Many Thanks, much appreciated. ...

“Denny was fantastic in helping us rent our first home. ......”

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Oct 08,2017
Minithumbup
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Denny
By: 'Robert'
Oct 08,2017
0 people found
this helpful
Denny was fantastic in helping us rent our first home. He made the whole process stress-free and was always available when we had questions to ask. We would recommend him to anyone looking to move and would love to use him again in the future ...
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Comment on agent fees
Expected
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“Denny and Barbara have been managing properties that I let ......”

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May 22,2017
Minithumbup
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Denny
By: 'Emily'
May 22,2017
0 people found
this helpful
Denny and Barbara have been managing properties that I let for a few years now. They are always friendly and efficient and a pleasure to deal with. I have also worked with other members of the team and always found everyone at Allen Heritage to ...
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Comment on agent fees
Very reasonable.
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“Luke was very knowledgeable about the area and had loads ......”

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May 20,2017
Minithumbup
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Luke
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Denny
By: 'Akofa'
May 20,2017
0 people found
this helpful
Luke was very knowledgeable about the area and had loads of good advice in terms of getting the property ready for the market. Denny is very clued onto the rental market and he offered suggestions which I hadn't thought of like rent protection. Overall I ...
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Comment on agent fees
Letting fees were very competitive
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“I have been very pleased with the great service Allen ......”

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Mar 31,2017
Minithumbup
By: 'Mr'
Mar 31,2017
0 people found
this helpful
I have been very pleased with the great service Allen Heritage and especially Lucinda has provided throughout the purchase of our new home. Thank you....
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“Spoke to Danny letting agent the feel I receive is ......”

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Nov 15,2016
Minithumbdown
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Denny
By: 'Kim'
Nov 15,2016
0 people found
this helpful
Spoke to Danny letting agent the feel I receive is awful the tone of his voice to respond to me is absolutely awful, I felt like I was begging him to speak to me. Maybe I m a foreigner! If I m not interested with ...
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“What can i say about Allen Heritage and in particular ......”

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Oct 27,2016
Minithumbup
By: 'Halina'
Oct 27,2016
0 people found
this helpful
What can i say about Allen Heritage and in particular Tina and Lucinda. We researched long and hard when looking for an estate agents to sell our beautiful home. Met with all the local ones for our area and surrounding area and even met with ...
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Comment on agent fees
Good
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“We were very happy with the level of service provided ......”

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Sep 19,2016
Minithumbup
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Luke
By: 'Very'
Sep 19,2016
0 people found
this helpful
We were very happy with the level of service provided from start to finish. The valuation in the first place by Luke Sellick was fair and honest. The after service provided by Lucinda Cregan was in our view very professional and carried out in a ...
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Comment on agent fees
We believe the fees were reasonable for the level of service provided.
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By: Allen Heritage
Sep 19, 2016
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Thank you for writing your review. Luke and Lucinda were really pleased to hear your kind words. We hope everything goes well in the future and if you need anything from us, please do not hesitate to ask. ...

“Tina Baylis and the team have provided us with an ......”

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Apr 28,2016
Minithumbup
By: 'Julia'
Apr 28,2016
0 people found
this helpful
Tina Baylis and the team have provided us with an excellent service throughout the selling process, from the time Tina spent with us when she first valued our property to the professionalism of our open day, and the support she has since provided to our ...
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Comment on agent fees
No problem at all.
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By: Allen Heritage
Apr 29, 2016
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Thank you Julia and Roger for leaving us such a great review. Tina really appreciated your comments and found you both a pleasure to work with. Allen Heritage wishes you both all the best. ...

“We would like to thank Tina for the work she ......”

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Apr 18,2016
Minithumbup
By: 'Tina'
Apr 18,2016
0 people found
this helpful
We would like to thank Tina for the work she put in to selling our property. last year especially as there were a few problems with the house before we could exchange which she dealt with very efficiently. She then went on to sell us ...
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Comment on agent fees
Good
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By: Allen Heritage
Apr 19, 2016
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We were glad everything went through in the end and Tina was really happy to hear that she helped you through it. Thank you for taking the time to write your review. We wish you all the best in the future. ...

“We encountered Allen Heritage when they were acting for our ......”

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Apr 06,2016
Minithumbup
By: 'Steve'
Apr 06,2016
1 people found
this helpful
We encountered Allen Heritage when they were acting for our vendor, and we were impressed with their professionalism and attitude. As a result, when we came to sell we instructed them as our sole agents. We were happy with the service provided, and they were ...
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Comment on agent fees
competitive
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By: Allen Heritage
Apr 06, 2016
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Thank you Steve for taking the time to write us a review. We are really pleased to hear that you were happy with our service. We hope everything goes well and we're always here if you need anything. ...

“We bought our house from Allen Heritage (AH) in 2011. From ......”

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Mar 28,2016
Minithumbup
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Luke
By: 'Pete,'
Mar 28,2016
0 people found
this helpful
We bought our house from Allen Heritage (AH) in 2011. From first viewing to completion and exchange everyone at AH was professional, knowledgeable and helpful. When we wanted to sell the same house, in 2016, we only ever considered AH. They provided an excellent valuation and a ...
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Comment on agent fees
Very good - return customer discount.
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By: Allen Heritage
Apr 06, 2016
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Thanks for your great review! When you returned to us this year we were more than happy to be of assistance! Hope everything goes well! and we look forward to hearing from you soon. ...

“Tina has been extremely helpful throughout the whole process. Without ......”

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Mar 11,2016
Minithumbup
By: 'Brenda'
Mar 11,2016
0 people found
this helpful
Tina has been extremely helpful throughout the whole process. Without her help and assistance I don't think I could have managed this house buying process....
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Comment on agent fees
Reasonable
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“Why Good Afternoon to you Sue & the Allen Heritage teamâ‚€¦.. ......”

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Jan 22,2016
Minithumbup
By: 'S.MURPHY'
Jan 22,2016
0 people found
this helpful
Why Good Afternoon to you Sue & the Allen Heritage teamâ‚€¦.. Now that it is completed I just wanted to say thank-you so much for your efforts throughout the process. Your positive attitude, patience, diligence, endeavour & skill throughout the entire process were greatly appreciated, as it ...
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Comment on agent fees
These were as originally quoted so there are no complaints there as I signed them off in the first instance.
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“Why Good Afternoon to you Sue & all the Team at ......”

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Jan 13,2016
Minithumbup
By: 'S.MURPHY'
Jan 13,2016
0 people found
this helpful
Why Good Afternoon to you Sue & all the Team at Allen Heritage….. Now that everything is completed I just wanted to say thank-you so much for your efforts. Your positive attitude, patience, diligence, endeavour & skill throughout the process was greatly appreciated. Everyone involved form the ...
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Comment on agent fees
I am very happy with the Agents Fee's..... After all I signed the contract with them in the first place!
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“Fantastic service by all the people involved with our sale. ......”

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Dec 14,2015
Minithumbup
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Luke
By: 'Mr'
Dec 14,2015
0 people found
this helpful
Fantastic service by all the people involved with our sale. Lucinda went above and beyond her sales duties for us. We really appreciate everyone's time and expertise in selling our house in just 3.5 weeks! We highly recommend Allen Heritage Shirley and West Wickham....
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Comment on agent fees
Very happy with the percentage given as a fee for this agent
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By: Allen Heritage
Apr 06, 2016
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Thank you for your lovely review. We're so pleased to hear you were happy with our service and Lucinda was more than happy to go above and beyond. Wishing you all the best in the future. ...

“We have received amazing service from Kim. She is a ......”

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Nov 27,2015
Minithumbup
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Kim
By: 'Hanbury'
Nov 27,2015
0 people found
this helpful
We have received amazing service from Kim. She is a great agent, one of the best....
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By: Allen Heritage
Apr 06, 2016
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Thank you for taking the time to write your review, Kim was delighted to hear your comments. ...

“I was most impressed by the service offered to me ......”

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Nov 10,2015
Minithumbup
By: 'Lucinda'
Nov 10,2015
0 people found
this helpful
I was most impressed by the service offered to me by Allen Heritage and of note were the dealings I had with Lucinda. When I first telephoned about Kendall Road I explained that I had lost out on a similar flat on Sidney Road at ...
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By: Allen Heritage
Nov 13, 2015
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Thank you for taking the time to write us with such a lovely review. Lucinda was delighted to hear that you were pleased with her approach in regards to your property search. Lucinda and the team are more than happy to help you if were ever to continue your search and wish you all the best in the future. ...

“I could not fault both Sue Ralston and Lucinda Cregan ......”

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Nov 05,2015
Minithumbup
By: 'Penny'
Nov 05,2015
0 people found
this helpful
I could not fault both Sue Ralston and Lucinda Cregan - they were relentless in chasing up both Solicitors and the Vendor to ensure a smooth transaction - they kept me informed the whole time by email as requested - I would highly recommend them ...
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By: Allen Heritage
Nov 13, 2015
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Thank you for taking the time to write us a review. Lucinda and Sue were really pleased to hear that they helped make the whole process as smooth as possible. Sue, Lucinda & the team wish you all the best in the future. ...

“Everybody at Allen Heritage were most helpful in finding us ......”

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Aug 30,2015
Minithumbup
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Denny
By: 'AG'
Aug 30,2015
0 people found
this helpful
Everybody at Allen Heritage were most helpful in finding us a property. The viewing and takeover went very smoothly. We are most grateful to Denny and everybody at Allen Heritage for their help. They provided an excellent service....
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By: Allen Heritage
Oct 15, 2015
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Thank you for taking the time to leave such great feedback. Denny and the team were pleased that everything went so smoothly and wish you all the best. ...

“We was handled by Tina at first, who we found ......”

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Jun 16,2015
Minithumbup
By: 'Vernon'
Jun 16,2015
0 people found
this helpful
We was handled by Tina at first, who we found very friendly and very helpful from negotiating the purchase to finish. We had met Tina several years ago when we attempted to move and found her as warm and welcoming then, which is why I ...
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By: Allen Heritage
Oct 15, 2015
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Tina and Sue were really pleased to read your lovely message and wish you all the best for the future. ...

“After a disappointing experience with another local agent we commissioned ......”

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Jun 16,2015
Minithumbup
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Luke
By: 'Williams'
Jun 16,2015
0 people found
this helpful
After a disappointing experience with another local agent we commissioned Allen Heritage to market our property. From the initial valuation to the marketing of the property we could not fault the service and received our first offer at the full market price in less than ...
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“I found Tina to be very professional and proactive in ......”

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Jun 11,2015
Minithumbup
By: 'Chris'
Jun 11,2015
0 people found
this helpful
I found Tina to be very professional and proactive in trying to progress the purchase, without being'pushy'. On the occasions I left messages, my calls were returned promptly and emails were never ignored. If in the future I ever need to sell my property, I ...
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“Found a nice property to rent via Allen Heritage. The ......”

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Feb 19,2015
Minithumbup
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Denny
By: 'Joe'
Feb 19,2015
0 people found
this helpful
Found a nice property to rent via Allen Heritage. The whole process from start to finish was quick and easy. The staff were ready to help and no paperwork was involved as they use Docusign which speeds up the whole process. I would use them ...
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By: Allen Heritage
Feb 19, 2015
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Thanks Joe, glad you appreciated the streamlined no paperwork service - we love it too! ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:12 AM 27/01/2016 by allAgents

Awards won by Allen Heritage Estate Agents, Croydon CR0 8TE



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