99% sales valuation accuracy
100% sales fee satisfaction
Alex Neil in Bow & Bethnal Green is your trusted local estate agent when selling or buying properties. We have decades of property experience in Bow, Bethnal Green, Hackney, Victoria Park, Hackney Wick, London Fields, Mile End, Shoreditch, and Stratford. Home movers have complimented our service standards with high ratings on ...
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Alex Neil in Bow & Bethnal Green is your trusted local estate agent when selling or buying properties. We have decades of property experience in Bow, Bethnal Green, Hackney, Victoria Park, Hackney Wick, London Fields, Mile End, Shoreditch, and Stratford.
Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Bow and Bethnal Green.
Home movers have complimented our service standards with high ratings on Google. Over the years, we have received prestigious awards from allAgents and the British Property Awards. For your peace of mind, Alex Neil is a member of The Property Ombudsman Scheme. When you have a house or an apartment to sell, we remain the estate agent of choice for people with property requirements in Bow and Bethnal Green.
Latest Reviews
28th Sep 2023
reviewed by 'Dr'
12th Sep 2023
reviewed by 'Michele'
28th Sep 2022
reviewed by 'Katy C'
7th Jul 2022
reviewed by 'Matthew Anderson'
1st Jul 2022
reviewed by 'Maggie'
Opening Hours
Address
Alex Neil
341 Roman Road
Bow,London
Greater London
E3 5QR
020 8980 7431
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £64,000 | £3,950,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 67 | 0 | 251 | 12 | 78 | 1 | 120 | 0 | 16 | 2 |
Areas covered
- E3
- Bow
- E2
- Bethnal Green
- E1
- Victoria Park
- E4
- Mile End
- E5
- Shoreditch
- E7
- Stratford
- E8
- Hackney
- E9
- Bromley by Bow
- E10
- London Fields
- BH23
- Whitechapel
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Oct 21,2021
Oct 21,2021
1
people found
this helpful
this helpful
I have never received such great service! Calli and Augusta are so polite and informative. They made my first time purchase as smooth as it could be and helped me understand the whole process. Thank you!...
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Oct 21, 2021
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Dear Carla.
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
people found
this helpful
this helpful
Really appreciate the help that Alex Neil gave me when finding me the perfect property for my needs. Special thanks to Augusta who was very quick and knew exactly what I was after. Thank you Calli for booking me second viewing for the property...
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Oct 21, 2021
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(1)
Dear Oana.
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
Thank you to Georgia and the team for being so proactive and finding me a suitable buyer in such a good time frame and price ! The best in east London by far , Thank you again for your hard work....
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Sep 28, 2021
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Dear Rebecca.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
I am very glad to have found Augusta who was very helpful and managed to secure this property for us. She is a star !
Many many thanks !...
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Sep 29, 2021
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Dear Mihaela.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
I bought a property and I couldn't be happier, many many thanks to Augusta for helping me find my right property after a long long search and also many thanks Georgia for answering some of my questions in a very professional manner . They both make ...
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Sep 29, 2021
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Dear Daniel.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
After struggling with another local agent Alex Neil came along and achieved my desired figure and then some! I appreciate all the work the Bow team put in especially Calli who constantly kept me updated with feedback and found me a buyer. Thank you Alex ...
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Sep 29, 2021
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Dear Julia.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
Augusta was very quick in finding me a very good property in a very decent price and my offer was accepted straight away.
Thank you Augusta for doing an amazing job!...
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Sep 28, 2021
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(1)
Dear Ramona.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 28,2021
Sep 28,2021
1
people found
this helpful
this helpful
I have found a very nice property through Alex Neil after checking on their site, they have very good properties and very good conditions.
Thank you Augusta for being able to book me in asap and getting this property...
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Sep 28, 2021
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Dear Geri.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 23,2021
Sep 23,2021
1
people found
this helpful
this helpful
Vasana has been great help and very attentive to any needs throughout my time with Alex Neil agents. I am very grateful for the effort on her end to make this an easy going experience and wish her all the best going forward....
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Sep 23, 2021
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Dear Ryan,
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 23,2021
Sep 23,2021
1
people found
this helpful
this helpful
Great service and fantastic communication from admin Vasana lee was particularly helpful throughout this process. Would definitely recommend Alex Neil in the future...
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Sep 24, 2021
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Dear Sam,
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 23,2021
Sep 23,2021
1
people found
this helpful
this helpful
Alex Neil worked quickly and efficiently when resolving the issues I had in my flat. I appreciate the consistent effort shown by staff to attend to my needs....
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Sep 24, 2021
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Dear Dasharn,
Thank you for spending time and detailing your recent experiences with us.
We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 23,2021
Sep 23,2021
1
people found
this helpful
this helpful
Va’sana-Lee was extremely knowledgable and helpful while dealing with our move in. Excellent service from Alex Neil and the entire team that helped us...
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Sep 24, 2021
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Dear Melanie,
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 23,2021
Sep 23,2021
1
people found
this helpful
this helpful
I had a really pleasant experience dealing with Alex Neil. They aided me through my renting process with patience and compassion from start to end....
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Sep 24, 2021
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Dear Harley,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Sep 22,2021
Sep 22,2021
1
people found
this helpful
this helpful
Could not fault Alex Neil from start to finish. Absolutely incredible company to be associated with, nothing was too big a problem, they were always on hand to fix things when, understandably, certain parts of the exchange would become difficult. In particular, Georgia, went above ...
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Sep 23, 2021
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Dear Chloe.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 21,2021
Sep 21,2021
1
people found
this helpful
this helpful
I’ve had an excellent experience with Alex Neil Estate Agents. Calli has been the best property consultant I’ve come across in my property search, so understanding and efficient. I would highly recommend Alex Neil Estate Agents....
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Sep 22, 2021
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Dear Jenny,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 21,2021
Sep 21,2021
1
people found
this helpful
this helpful
Outstanding service from start to finish. Can’t recommend these guys enough. Big thank you to Georgia for all the hard work you put in....
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Sep 22, 2021
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Dear Sophie,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 21,2021
Sep 21,2021
1
people found
this helpful
this helpful
Outstanding service from start to finish. Can’t recommend these guys enough. Big thank you to Georgia for all the hard work you put in....
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Sep 22, 2021
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Dear Sophie,
Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Sep 21,2021
Sep 21,2021
1
people found
this helpful
this helpful
A huge thank you to Augusta for helping me find a property after long searches. After discussing with her she knew exactly what I was after, and called me straight away when the property came on the market. Very dedicated and always there to help...
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Sep 22, 2021
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Dear Cristi,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Aug 30,2021
Aug 30,2021
0
people found
this helpful
this helpful
Va'sana was so attentive and helpful in her responses across our dealings as we rented a property from Alex Neil. She got back to us promptly with every email or phone call, and always with a smile and sense of kindness and empathy. She went ...
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Aug 31, 2021
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Dear Anna,
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Jul 12,2021
Jul 12,2021
0
people found
this helpful
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Michelle acted as my sales coordinator through the entire sale process. She was outstanding throughout and couldn't have been more helpful. She was proactive in making sure the process progressed efficiently, and was very responsive in resolving or coordinating outstanding issues for both sides. Would ...
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Jul 12, 2021
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Dear Kenny,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Jul 08,2021
Jul 08,2021
1
people found
this helpful
this helpful
Great estate agents! especially Lucia were particularly helpful. She is always so patient, the service has always been fantastic. would strongly recommend....
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Jul 09, 2021
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Dear Yunling Yu,
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Jun 21,2021
Jun 21,2021
1
people found
this helpful
this helpful
We received an excellent service from listing the flat to completion day.
Morel did a great job with the viewings and Michelle was incredibly helpful in driving the sale through.
We would highly recommend them....
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Jun 22, 2021
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Dear Thomas,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
May 10,2021
May 10,2021
1
people found
this helpful
this helpful
Used this estate agent to sell my home. Michelle and Alan were both very efficient and professional. They made the sale run so smoothly and kept on track with everything. Very pleased to have them assist in the sale and couldn't thank them both enough....
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May 10, 2021
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Dear Brooke,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Apr 29,2021
Apr 29,2021
1
people found
this helpful
this helpful
Sufaida helped me with the lease for my flat. She was very helpful and attentive. Great customer service!!
Thank you again for all your help....
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Apr 30, 2021
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Dear Sarah,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Mar 23,2021
Mar 23,2021
1
people found
this helpful
this helpful
It is extremely helpful when it comes to the one of the most stressful exchange/completions to us. Michelle and Alan are really making the very best to see the transaction through. We appreciate their great efforts. Thanks a million...
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Mar 24, 2021
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Dear Alex,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Mar 17,2021
Mar 17,2021
1
people found
this helpful
this helpful
Despite clearly having lots on her plate, Rabeya was very responsive and helpful. She got back to me outside normal office hours on multiple occasions and genuinely seemed to take pride in making my experience with Alex Neil positive. As a new landlord, dealing with ...
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Mar 18, 2021
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Dear Lauren.
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Mar 17,2021
Mar 17,2021
1
people found
this helpful
this helpful
Ms. Rabeya has been extremely helpful , punctual and systematic in her approach to closing the lease contract . She was knowledgeable about her job and the rights of the tenants and the landlord .
Thank you for your help....
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Mar 17, 2021
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We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Mar 11,2021
Mar 11,2021
1
people found
this helpful
this helpful
Yes, it is nice service.
They are kind, accurate and enduring.
Even this time is difficult because of Corona virus, I think they did their best....
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Mar 11, 2021
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Dear ET,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Mar 03,2021
Mar 03,2021
1
people found
this helpful
this helpful
Bora gave me a good valuation and Morel closed the deal. I'm extremely happy with the service I received form Alex Neil. It's nice to know good estate agents exists, I would definitely recommend them...
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Mar 03, 2021
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Dear Mohammed,
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Mar 03,2021
Mar 03,2021
1
people found
this helpful
this helpful
I've been looking for a property for a while now and used a lot of agency. But Morel and Alex Neil was just amazing in helping me finally ring a place...
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Mar 03, 2021
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Dear Emmanuel,
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
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Vendor Fees
Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.
Last updated on 09/02/2024, 9:53 AM by Matteo Congedo - Regional ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 4:13 PM 06/02/2024 by Jon Pulman
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Best Letting Agent in E3 
Best Estate Agent in East Central London 
