Friendly, efficient, working beyond expectation, nothing too much trouble Achieved outcome as soon as was possible... Read Full Review

Excellent communication from Roberta. Very professional and polite. Kept me well informed. I like to know what's happening now and next and can be an impatient pain in the butt. Very please with the speed and service I... Read Full Review

We booked viewing as property shown on advert was "available now"... On viewing we quickly found out this was not the case. Property still needed carpets/flooring fitting. We were assured that this will be ready for us to move in just before Xmas. We decided to proceed with holding... Read Full Review

Awful experience trying to rent a property with this incompetent money grabbing company. Manager does not respond regarding complaint. Refusal to give my holding fee back when it's their fault it went over the time scale because incompetent staff are unable to read emails and not give updates. ... Read Full Review

I reiterate Annoyeds comments in that I had exactly the same terrible experience from Acquire. Just to cut a long story short I rented a property and reported repair Boiler for No Hot water, reports were logged and then they have taken 17 days to fix the issue during peak winter (december &... Read Full Review

We reiterate Annoyeds comments in that we have had exactly the same terrible experience from Acquire. Just to cut a long story short we rented a property and had nothing but issue after issue. Maintenance reports were logged and then closed with nothing being done, the house was damp with walls... Read Full Review

So I am settled into my lovely new house- all thanks to aquire. Especially Liam who has dealt with everything for me and ofcourse James who was at the property when I went to view it and again for a second viewing. It was my first time with a letting agent after I had an awful experience 4 years... Read Full Review

I contacted them several times as I was interested in few properties they are letting, I will move soon to Burton, I received an encouraging reply at first and an offer to arrange for a viewing but then nothing... no calls, no text, no emails. I called them several times, they always promise to... Read Full Review

I have never felt the need to write a review about anything until dealing with this company. Experience was so poor and stressful I feel I must share. Acquire were fine as letting agents as long as you wanted absolutely nothing from them. Maintenance issues were reported over and over again with a ... Read Full Review

This agent treated us despicable as tenants, and speaking as a tenant their property management is not worth the money that they "*" extract from the "*" landlords. I had to take this agent to court for where they were issued with a CCJ for unlawfully withholding my deposit. ... Read Full Review

The team at acquire were brilliant, they were very attentive and helpful and met with my criteria. The agent who dealt with me was very helpful, i was having difficulty trying to procure a property for rent in the location i was looking, but thanks to the agent and staff at acquire they found me a... Read Full Review

Lauren (Acquire) was very helpful and accomodating in the fact I work away so my viewing/s was done at the weekends at a time to suit me. All correspondences and paperwork was sent and dealt with via email and helped me through the whole process and nothing was a problem. Main paperwork and... Read Full Review

Acquire have been my agent for 4 years now managing 3 properties for me in burton and derby, their service has been fantastic, living 60 miles away I never worry about any problems or bad tenants- they are very thorough with their referencing and paperwork. I will be buying another soon to pass on. ... Read Full Review

Found a 2 bed property that we really liked so me and my partner decided to take it with the 2 kids. We were first told we would have to pay X amount for application fee, the deposit was £100 more than the rent and we would also have to pay 1 months rent up front, this came to around £1300 which... Read Full Review

Nicer agent!!! My wife and me having rented a very good furished apartment from Aquire for 3 years and they were always nice and good at me with no problems! We have lots of friends who we still at working with who say always to the same as me! Good agent in my view honestly very... Read Full Review

They allowed one of our properties to fall into disrepair despite the tenants constantly advising them of the problems such that it cost us twice as much to fix than it would have if we had known of the issues immediately. As a result we have had to lower the rent to keep the tenants. Over 6 months ... Read Full Review

Was forced to lose deposit because Landlady said the house needed cleaning. 'Cleaning' was done at the expense of £50 and then another £50 for a specialist to clean the oven. this was then resulted in ordering another oven. Estate agents did not contact me nor release any funds back to... Read Full Review