“Laura Withington, Property Administrator, is a rare blend of incompetence ......”
1 Star Review
Sep 30,2014
By:
'happytenant'
Sep 30,2014
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: B11
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: B11
4
people found
this helpful
Laura Withington, Property Administrator, is a rare blend of incompetence and bad faith. For six weeks as of Sept 30th 2014, my apartment has not been cleaned by Accord´s service provider, when it should have been, as per the terms of my contract (I offered ...
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What agent could do to change your mind?
It would have been enough that the agency resumed the cleaning service, but there is an open attitude to dismiss the customer and ignore my requests. It is a lack of respect and a waste of my time.
Attached Filesnbsp;
Comment on agent fees
30 GBP administrative fees for a 50GBP payment delay in Sept´s 2014 rent. Wait, 60% fees? Yes, 60% fees, you read right.
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“This is the worst experience I had with a letting ......”
1 Star Review
Jul 25,2014
By:
'Frustrated'
Jul 25,2014
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: B11
Lettings (as a Tenant)
Rent PCM: £625
Postcode: B11
3
people found
this helpful
This is the worst experience I had with a letting agent. Never respond on time and the contract agreement is sent out less than 24 hours before the signing of the contract / move-in....
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Comment on agent fees
Extortion, hidden costs (they don't tell you at the outset what will incur) and poor in responding to prospective tenant's requirements.
3
people found
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“Would not recommend going with this agency at all! Our ......”
1 Star Review
Sep 19,2013
By:
'C.A.H'
Sep 19,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B1
Lettings (as a Tenant)
Postcode: B1
3
people found
this helpful
Would not recommend going with this agency at all! Our land lady managed the flat so if there was any problems we had to speak to her. When getting ready to leave and the flat was on the market for people to view we weren't ...
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What agent could do to change your mind?
Less rude on the phones, communicate more within your offices, do things within your own time frame
Attached Filesnbsp;
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people found
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