1 Ability Estate Agents
4.9/5, 48 reviews
96% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Ability estate agents are an independent estate and lettings agency based in the heart of London Bridge SE1. We offer a multitude of services for our landlords, tenants, buyers and sellers at benchmark standards. We are open 7 days a week to ensure the highest exposure for your property whilst providing ... show more Ability estate agents are an independent estate and lettings agency based in the heart of London Bridge SE1. We offer a multitude of services for our landlords, tenants, buyers and sellers at benchmark standards. We are open 7 days a week to ensure the highest exposure for your property whilst providing superior customer service and flexibility to our applicants. We are open a lot later than most businesses with over 78% of our viewings taking place outside of conventional business hours. This, coupled with our core values based around proactivity, customer service and hard work, means that when you£re looking for an estate and lettings agent in London you won£t find a better service.

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Latest Reviews

 View all Reviews 48
22nd Jan 2022
reviewed by 'Steven'
“As a tenant I had excellent service throughout my time renting. The response from the agency has always been timely ......”
30th Dec 2021
reviewed by 'Kayleigh'
“As a tenant leaving a rented property, this company has been an absolute nightmare to deal with. Incompetent, unprofessional and ......”
10th Feb 2021
reviewed by 'ASF'
“The team are lovely, Couldn't have asked for better agent. Really helpful and they have no trouble going the extra ......”
3rd Feb 2021
reviewed by 'Bohan'
“A great experience, I am happy I moved over for my new build property. The price is the same but ......”
17th Feb 2020
reviewed by 'Nitin'
“1 Ability are true professionals. I was upgraded to Full management after seeing an advert on Instagram. The irony is I ......”
14th Feb 2020
reviewed by 'Grant'
“Pretty good overall, Joey upgraded us to fully managed at a really competitive price. So far so good. We paid ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £650 £3,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 21 2 0 0 0 0 2 0
Areas covered
  • SE1
  • se8
  • se14
  • e16
  • se16
  • se9
  • se15
  • se17
  • se10
  • se18
  • e1
  • se19
  • e14
Address

18 Pilgrimage street
Southwark,London
Greater London
SE1 4LL
0203 903 2323

update staff | update details

Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 11:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Property Redress Scheme
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Latest Properties

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“As a tenant I had excellent service throughou......”

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Jan 22,2022
Minithumbup
By: 'Steven'
Jan 22,2022
0 people found
this helpful
As a tenant I had excellent service throughout my time renting. The response from the agency has always been timely and professional. Both moving in and moving out was smooth and without issues....
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“Incompetent, unprofessional and non existent communication...”

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Dec 30,2021
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Jaspal
By: 'Kayleigh'
Dec 30,2021
0 people found
this helpful
As a tenant leaving a rented property, this company has been an absolute nightmare to deal with. Incompetent, unprofessional and non existent communication - good luck getting a response from them. Getting your deposit back... Chased our deposit return for 2 months with email after email ...
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“The team are lovely, Couldn't have asked for ......”

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Feb 10,2021
Minithumbup
By: 'ASF'
Feb 10,2021
0 people found
this helpful
The team are lovely, Couldn't have asked for better agent. Really helpful and they have no trouble going the extra mile explaining things. The have on numerous occasions made suggestion which have saved me money during my refurb and helped me project manage with my ...
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“A great experience, I am happy I moved over...”

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Feb 03,2021
Minithumbup
By: 'Bohan'
Feb 03,2021
0 people found
this helpful
A great experience, I am happy I moved over for my new build property. The price is the same but the service is much better. The repair costs and furniture price's are more honest for international landlord in Hong Kong. Dr li...
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“1 Ability are true professionals...”

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Feb 17,2020
Minithumbup
By: 'Nitin'
Feb 17,2020
0 people found
this helpful
1 Ability are true professionals. I was upgraded to Full management after seeing an advert on Instagram. The irony is I paid less than what I was paying for tenant only with my agent of 6 years. So far they have been responsive and honest. Its nice ...
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“Avondale square SE1...”

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Feb 14,2020
Minithumbup
By: 'Grant'
Feb 14,2020
0 people found
this helpful
Pretty good overall, Joey upgraded us to fully managed at a really competitive price. So far so good. We paid twice as much with another agent for the same job and same rent for several years....
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“Capital Quay...”

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Aug 31,2018
Minithumbup
By: 'Xai'
Aug 31,2018
0 people found
this helpful
The rental service was very good and everything has been very friendly. It's very easy for the foreign property owner in London to do the paperwork and signature for the contract on Laptop. My friend gives me the contact email for Jaspal who we are ...
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Comment on agent fees
Good
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“A good effort...”

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Aug 31,2018
Minithumbup
By: 'Katie'
Aug 31,2018
0 people found
this helpful
I am a landlord who used Ability recently to rent mines and my sisters house. Efforts have been outstanding . The property was not let by Ability in the end as the original agent we instructed before Ability miraculously managed to find someone. However the 3 days ...
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Comment on agent fees
Price matched
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“The best estate agent out there!...”

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Aug 31,2018
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Jaspal
By: 'Meera'
Aug 31,2018
0 people found
this helpful
A great company, probably the best I have ever dealt with. Very responsive and friendly. A brilliant team! Jaspal and his team were so welcoming and helpful with the whole experience....
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Good
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“Very Experienced and Honest...”

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Aug 30,2018
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Jaspal
By: 'Shiv'
Aug 30,2018
0 people found
this helpful
I have never rented my house via through an independent agent, but the experience was first class. Jaspal was in constant communication by email and as we requested WhatsApp.I liked the flexibility not found with larger companies before. I have a small portfolio in ...
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Comment on agent fees
Can always be lower but good
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“Southwark Park road...”

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Aug 24,2018
Minithumbup
By: 'Amy'
Aug 24,2018
0 people found
this helpful
A very efficient service. They really helped us out during our stressful move and were always quick to address communicate any information on. Would highly recommend...
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Comment on agent fees
Good
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“Very friendly people and efficient....”

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Aug 24,2018
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Jaspal
By: 'Dan'
Aug 24,2018
0 people found
this helpful
Owner very friendly and honest. Provides a reliable service and is always professional when doing viewings. Would always be happy to use their services....
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Comment on agent fees
N.A
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“Addis...”

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Aug 24,2018
Minithumbup
By: 'Addis'
Aug 24,2018
0 people found
this helpful
Great service from Ability estate agents. I own a local business with accommodation on the old Kent road. We had our property let in 5 days of contacting Ability. We interviewed a number of agents but Ability seemed like the most proactive so we are glad ...
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Comment on agent fees
Fair
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“1 bed sorted...”

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Aug 23,2018
Minithumbup
By: 'Milan'
Aug 23,2018
0 people found
this helpful
I recently rented a 1 bed through Ability estate agents and the whole thing has been fab. The service has been great . Emails answered in a timely manner. Contracts were all signed electronically meaning with did not have to come to the office. This saved tonnes ...
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Comment on agent fees
Similar
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“Amigo...”

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Aug 23,2018
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Jaspal
By: 'Lucye'
Aug 23,2018
0 people found
this helpful
I am a new tenant in a 3 bed as I took over the tenancy of one of the Abilities old tenants who had to leave the UK. The experience of referencing was really smooth. I loved the fact that I had to send NO DOCUMENTS ...
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Comment on agent fees
Fair
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“Good property...”

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Aug 22,2018
Minithumbup
By: 'Federico'
Aug 22,2018
0 people found
this helpful
The staff are very nice and helpful. The property was very clean. The office shuts late when you need to pick up the keys. I am very happy. Thankyou...
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Comment on agent fees
Good
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“Tower mansions...”

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Aug 22,2018
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Jaspal
By: 'Maciej'
Aug 22,2018
0 people found
this helpful
Hello, we rented a 2 bed flat in tower mansions SE1 in July. I was very fortunate as the property was not on the internet yet. I dealt with Jaspal and another person called Samantha who was from the referencing company. The referencing was the main ...
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Comment on agent fees
Ok
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“Very informative and professional...”

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Jul 04,2018
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Andrej
By: 'Loketa'
Jul 04,2018
0 people found
this helpful
Great experience with Andrej and manager Jaspal. Got me a £450 increase in rent on my flat. Very informative about the London lettings market and regulations. We sat together several times at our flat to discuss building works so a lot of time was given to ...
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Comment on agent fees
Reasonable
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“Dr P Agarwal...”

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May 16,2018
Minithumbup
By: 'Dr'
May 16,2018
0 people found
this helpful
Thank you for your agency for all your hard work in letting my property. Its all been lovely so far....
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Comment on agent fees
Good
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“Earl...”

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May 03,2018
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Jaspal
By: 'Earl'
May 03,2018
0 people found
this helpful
The tenants are professional and always pay the rent on time. We are in Month 3 at the moment and the tenants have been great. No complaints and very reasonable fees. Jaspal is the member of staff I dealt with. He is always willing to help ...
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Comment on agent fees
Competitive for London Bridge
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“A proficient Service...”

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May 02,2018
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Jaspal
By: 'Good'
May 02,2018
0 people found
this helpful
We have just renewed our tenancy for another 6 months. The service was terrific and no issues whatsoever. We only speak to the agents and not our landlord for anything. We found Jaspal very informative and helpful. Good work....
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Good
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“Rented in London first time...”

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Apr 30,2018
Minithumbup
By: 'Nevisonstudio'
Apr 30,2018
0 people found
this helpful
A fair and quick service from this agency in helping me rent my new studio apartment. The customer service we got from Jaspal and the person who sent our contract Julia was great. The check-in clerk Brian was also very polite and helpful. Would recommend ...
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Comment on agent fees
Fair
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“A warm welcome...”

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Apr 30,2018
Minithumbup
By: 'Andy'
Apr 30,2018
0 people found
this helpful
I found Ability estate agents to be very honest and reliable in all our dealings with them. We would always consider renting via them in future. Thanks...
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Good
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“StJamesrd...”

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Apr 30,2018
Minithumbup
By: 'Lazuve'
Apr 30,2018
0 people found
this helpful
A great experience with Ability. We messaged Ability estate agents on Friday 9th March at around 6:30 pm. Within 5 minutes of us enquiring on the Rightmove agents page I was called back by the lettings manager. We booked in a valuation for a week from the ...
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Comment on agent fees
Great
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“Very Pleased...”

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Apr 27,2018
Minithumbup
By: 'HazelWood'
Apr 27,2018
0 people found
this helpful
A good effort by Ability estate agents in letting my flat. Everything was updated fairly quickly. We will be using again and would recommend to all friends and family who require a rentals service....
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Comment on agent fees
Reasonable
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“Happy with the overall service...”

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Apr 25,2018
Minithumbup
By: 'Judy'
Apr 25,2018
0 people found
this helpful
We have received a good overall service from Ability estate agents recently. We rented a 2 bed 2 bath in Canary wharf and found everything to be done in a timely manner. As it was our first time using a agent I feel they did very well....
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Comment on agent fees
Seems ok
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“Great service...”

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Apr 25,2018
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Julia
By: 'DavidWang'
Apr 25,2018
0 people found
this helpful
Ability rent and manage my flat in London bridge. Most recently they rented my new purchase in Canada water. They were on the ball with anything i needed and was able to secure a good offer without delay....
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Comment on agent fees
Good and fair for the service I received
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“Professional and helpful...”

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Apr 07,2018
Minithumbup
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Jaspal
By: 'Laura'
Apr 07,2018
0 people found
this helpful
I found Jaspal to be extremely helpful when it came to helping me find a property to rent. He was very dedicated and all questions were answered. I was impressed with his professionalism and appreciated the level of effort he put in to meet my ...
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“A real professional....”

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Mar 22,2018
Minithumbup
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Julia
By: 'Ben'
Mar 22,2018
0 people found
this helpful
I have a property which I let out in central London. I selected from the Google search engine to deal in random with Ability Estate Agent and that is how I to to know them. Jaspel contacted me and was the first from five different ...
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Comment on agent fees
The fees are fair and very reasonable BUT what is best is the excellent service provided and attention to details from Jaspel.
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“Great customer service, Jaspal was very professional with an exemplary ......”

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Feb 15,2018
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Jaspal
By: 'Karl'
Feb 15,2018
0 people found
this helpful
Great customer service, Jaspal was very professional with an exemplary attitude. He got me great tennants who payed the rent I wanted....
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Comment on agent fees
Good
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

NIL
Last updated at 03/11/2022, 12:46 PM by allAgents Tester
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email our complaints department on [email protected]
Last updated at 11:46 AM 03/11/2022 by allAgents Tester

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