“Don't respond to emails. Don't give deposit to landlord for non payment of rent...”
1 Star Review
Jan 27,2023
By:
'Paul'
Jan 27,2023
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: No
Postcode: CO1
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: CO1
1
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After being told at the beginning how great they were and put landlords first and make sure landlords are happy blah blah blah, they just refuse to answer emails. Tenants left without paying a month, now they will not reply to any emails asking for ...
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“Avoid Avoid AvoidFrom the awful woman in the......”
1 Star Review
Sep 07,2021
By:
'Michael Watson'
Sep 07,2021
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: No
Postcode: BS16
Lettings (as a Tenant)
Rent PCM: £475
Postcode: BS16
1
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Avoid Avoid Avoid
From the awful woman in the fishponds office, the virtually non existent maintenance company to the false accusations of damages to which there were no refund of deposit this rental was dreadful. Door handle falls off, water comes through the ceiling, guess ...
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“Worse customer service. They take your detail......”
1 Star Review
Oct 01,2020
By:
'ina'
Oct 01,2020
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RM2
Sales (Prospective customer)
Postcode: RM2
1
people found
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Worse customer service. They take your details and no1 gets back to you. When you call, they even put the phone down. Avoid at all costs...
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“I implore you not to use Haarts letting unles......”
1 Star Review
Jul 22,2020
By:
'Laurence'
Jul 22,2020
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TQ2
Lettings (as a Landlord)
Postcode: TQ2
4
people found
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I implore you not to use Haarts letting unless you want the worst service available on the market and to incur expenses over and above the rent you receive.
In 7 years I have paid £12,000 for their full management service. This is a non existent myth.
...
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“Terrible customer service, constantly delieve......”
1 Star Review
Feb 04,2020
By:
'Nicholas'
Feb 04,2020
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: BS5
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: BS5
0
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Terrible customer service, constantly deliever
On none of are issues with the property and always having to reminder them how to do there job as they seem to constantly getting things wrong and wasting a lot of paper on sending us information we already know....
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“Exercise Great Caution...”
1 Star Review
Jul 07,2019
By:
'Kevin'
Jul 07,2019
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: NR33
Sales (as a Buyer)
Postcode: NR33
4
people found
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If you're thinking of using HAART estate agency, then based on my experience, I would suggest you seriously think again.
I have had to wait several months before posting this feedback, whilst my complaints about the office at Lowestoft (which surprisingly has since closed) were ...
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“I regret the day I ever had any contact with ......”
1 Star Review
Mar 21,2017
By:
'Disgruntled'
Mar 21,2017
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: No
Postcode: CO10
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: CO10
9
people found
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I regret the day I ever had any contact with this company.
Every time I have to contact my agent, the person I ask to speak to isn't available and time after time, messages are not delivered with a request for a return call. And ...
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Comment on agent fees
About 2% more than other agents, but I thought I was going to get extra value in lieu.
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“In the time that we rented from Haart we were ......”
1 Star Review
Dec 15,2016
By:
'LT24'
Dec 15,2016
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: SL4
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: SL4
7
people found
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In the time that we rented from Haart we were subjected to the worst customer service we ever experienced. Our requests for maintenance were systematically ignored, delayed or handled by incompetent contractors chosen by Haart.
Because of its (true) reputation for not paying their contractors ...
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“I let a flat through Felicity J Lord, part of ......”
1 Star Review
Aug 23,2016
By:
'Disgruntled'
Aug 23,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE8
Lettings (as a Landlord)
Postcode: SE8
4
people found
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I let a flat through Felicity J Lord, part of Spicerhart. They employed a contractor to replace a hob and washing machine. I found out that both appliances were old (the washing machine was 11 years old) even though Felicity Lord said they were new and ...
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4
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“It pains me to have to spend the time writing ......”
1 Star Review
Apr 11,2014
By:
'Damien'
Apr 11,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E8
Lettings (as a Tenant)
Postcode: E8
4
people found
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It pains me to have to spend the time writing this review but I was disgusted, continually shocked and frankly appalled at the level of ¢â‚¬Ëœservice' provided to my partner and I before, during and after our tenancy.
I will start at the beginning. We ...
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“These people are simply the worst property managers I've come ......”
1 Star Review
Feb 14,2014
By:
'Disgruntled'
Feb 14,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR9
Lettings (as a Tenant)
Postcode: NR9
0
people found
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These people are simply the worst property managers I've come across. We spent a total of 4 weeks without hot water and eventually discovered some of the lies they had been telling us and the landlord when we got to meet the landlord at the end ...
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What agent could do to change your mind?
Could have done their jobs, communicated with us and not saddled us with large bills at the end of our tenancy.
Attached Filesnbsp;
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“I advertised my property with the intention of letting it ......”
1 Star Review
Sep 21,2013
By:
'R.'
Sep 21,2013
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SA6
Lettings (as a Landlord)
Postcode: SA6
0
people found
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I advertised my property with the intention of letting it myself but was approached by Darlows. The agent who came round seemed good and said they could easily find me a tenant. I was wary so asked lots of questions including details of fees and ...
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What agent could do to change your mind?
BE UPFRONT AND HONEST WITH MUCH BETTER COMMUNICATION LOCALLY. LOCAL AGENT WAS GOOD BUT AFTER THAT IT WAS DOWNHILL ALL THE WAY.
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“left without heating and hot water for 3 weeks. Have informd ......”
1 Star Review
Nov 15,2012
By:
'LOLA2505'
Nov 15,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2
people found
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left without heating and hot water for 3 weeks. Have informd the joke of a management team every day for the last 3 weeks have been told twice it had been fixed only to find it hadnt and they were once again just saying anything to get ...
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2
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“I am a first time landlord and didn't realise that ......”
1 Star Review
Oct 23,2012
By:
'Barefoot'
Oct 23,2012
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
3
people found
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I am a first time landlord and didn't realise that once the property was let by the Lincoln office it would be managed by a team in Essex. That was my mistake for not doing my research.
There was inconsistency of contact in that over ...
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What agent could do to change your mind?
Limited the number of people dealing with my property.
Been more flexible in terms of using landlords choice of contractors.
Explained how they selected their 'approved contractors'.
Attached Filesnbsp;
3
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“The incapability of Spicer Haart's (and FJL's) property management as ......”
1 Star Review
Jul 16,2012
By:
'KW'
Jul 16,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
1
people found
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The incapability of Spicer Haart's (and FJL's) property management as well as their contractors is far beyond standard.
We had repair work that was due to be carried out for 5 months! Still the one issue that constitues a health & safety hazard, and has already caused ...
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