94% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
City:City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City ...
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City:
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
Latest Reviews
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3rd Jan 2023
reviewed by 'Maria'
3rd Jan 2023
reviewed by 'Maria'
23rd Nov 2022
reviewed by 'Mahnoor'
20th Nov 2022
reviewed by 'Antonia'
19th Nov 2022
reviewed by 'Vanessa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £36,000 | £10,000,000 |
| Lettings | 95% | 91% | £270 | £4,333 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 152 | 2 | 470 | 22 | 127 | 1 | 99 | 0 | 32 | 6 |
Areas covered
- EC1
- EC2
- EC3
- N1
- N4
- N5
- N16
- SE11
Address
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
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Dec 19,2017
Dec 19,2017
3
people found
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Polite prompt sincere and able to negotiate which I found other agents were not prepared to do they delivered as promised no fuss...
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Good
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Dec 19,2017
Dec 19,2017
1
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Simon Etson and Diellza Gjerqeku of Victorstone Camden are both fantastic agents and make an amazing team. The service they have provided whilst selling our property has been A* from start to finish.
Upon our first meeting with Simon, we found him to stand out ...
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Comment on agent fees
The agents fees were very reasonable and much deserved.
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Dec 19, 2017
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Thank you Sarah, we really appreciate your comments.
Very kind of you to take the time and write a review for Victorstone, we wish you all the best for the future. ...
Dec 14,2017
Dec 14,2017
3
people found
this helpful
this helpful
John was a pleasure to work with, always easy to reach and willing to assist where ever possible. He went above and beyond....
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Dec 14,2017
Dec 14,2017
3
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John was very friendly, helpful and professional and always on time for our appointments. I recommend him as an agent....
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Dec 14,2017
Dec 14,2017
0
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Angelo was available, efficient and the flat was nice. It was very easy for us to find the flat we wanted thanks to him...
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Comment on agent fees
Correct
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Dec 11,2017
Dec 11,2017
1
people found
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this helpful
It was great to have Mark through the tenancy process. Tenants were found quickly and efficiently. Would be happy to work with him again....
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Comment on agent fees
Good value
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Dec 08,2017
Dec 08,2017
3
people found
this helpful
this helpful
John got us through a tricky move very smoothly. He gave us clear and regular updates throughout the process, and was happy to answer any questions we had throughout. I'd be delighted to recommend him to others....
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Dec 06,2017
Dec 06,2017
2
people found
this helpful
this helpful
In a turbulent time, Angelo went out of his way to ensure my needs were catered for. He eased my nerves and helped at every step of the way....
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Comment on agent fees
Agent fees are a little pricey compared to other agency's
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Dec 06,2017
Dec 06,2017
2
people found
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this helpful
I was extremely pleased with the 5 star service I received from Simon and his team. Simon was hardworking, prompt, thorough and dynamic with the sale of my property....
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Comment on agent fees
Very good Agent's fees.
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Dec 06,2017
Dec 06,2017
2
people found
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Thank you Mark for all your help finding the ideal property for us and helping to negotiate a convenient rent.
Also I must mentioned that all paperwork was quick and smooth.
Jorge...
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Nov 30,2017
Nov 30,2017
3
people found
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I was very pleased with the customer service I received. John and Jenny were extremely helpful, efficient and informative. I would highly recommend them to others....
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Nov 29,2017
Nov 29,2017
5
people found
this helpful
this helpful
John represented everything that is hoped for in a letting agent, good advice, always able to take a call or return one no matter the time of day and ultimately helped us find our perfect property in an area we'd never considered but now due ...
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Comment on agent fees
Average
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Nov 28,2017
Nov 28,2017
2
people found
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this helpful
simon is very good and very committed ,knowledgable and most important is very hard working person and all the time he update me i would definitely recommend using them to anyone and i would definitely recmmend...
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Comment on agent fees
very good
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Nov 27,2017
Nov 27,2017
4
people found
this helpful
this helpful
Kirill was an excellent estate agent, very straight-forward and honest to deal with, whilst also very patient as our sale dragged on longer than expected. I would heartily recommend him!...
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Comment on agent fees
Very good, even let us have access to a low fee deal that had actually expired.
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Nov 21,2017
Nov 21,2017
4
people found
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I have known Lawrance professionally for a number of years but have always self managed my flat. My tenants recently gave notice at the same time that I was planning a sabbatical abroad! I turned to Lawrance and from the moment I appointed him he ...
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Comment on agent fees
Lawrance asked me what I needed to achieve in terms of rent and this was met.
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Nov 21,2017
Nov 21,2017
3
people found
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Both Ben and Elysia made the sale of my property as seemless as possible.
Thank you both for all your hard work....
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Comment on agent fees
Good
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Nov 20,2017
Nov 20,2017
4
people found
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Mr John Young has been assisting me over a year in letting our properties in Camden and Islington. He is prompt in responding to any queries. His marketing strategy is very clear and he is very decisive in giving his professional advise followed by action. ...
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Comment on agent fees
I am happy with the Agent's fee.
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Nov 18,2017
Nov 18,2017
2
people found
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Both Angelo and Robert are Friendly , Efficient , Effective and Professionals. They achieve results in difficult markets.
They provide good advise not only to keep tenancy legal and tenant happy.....
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Comment on agent fees
Industry standard fees.
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Nov 17,2017
Nov 17,2017
1
people found
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Angelo was so responsive and very helpful throughout the search process. I was applying from abroad and he made it easy for me to make a choice and move forward!...
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Nov 16,2017
Nov 16,2017
3
people found
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I would like to strongly recommend Lourence. Viewing the apartment with him was a real pleasure. He provided detailed information about location and contract. My target was to move in till 20/Oct. he was able to meet that requirement. All documents were prepared and ready ...
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-
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Nov 16,2017
Nov 16,2017
2
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Thank you Mark for all your help from finding the perfect property. We will recommend you to all our friends. Thanks again....
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Nov 13,2017
Nov 13,2017
3
people found
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If i could give more than five stars I would, John was not only professional but understanding to my needs as a landlord and I would highly recommend Victorstone to anyone, landlord or prospective tenant, knowing they would get a first class service from him....
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Comment on agent fees
Very good
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Dec 01, 2017
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Professional approach and excellent service received from John, I would strongly recommend Victorstone for any property requirements ...
Nov 07,2017
Nov 07,2017
2
people found
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Honest and very Professional.
He was pending of every single detail. He also was continuously in contact informing of every advance during the negotiation....
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Nov 06,2017
Nov 06,2017
2
people found
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Angelo was very accommodating when we met him at a later hour (6.30 pm). He seemed to have had a long day but was kind enough to arrange for our viewing of 2 properties at the same night. He was very forthcoming on all matters regarding the ...
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Nov 06,2017
Nov 06,2017
2
people found
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Angelo was very accommodating when we met him at a later hour (6.30 pm). He seemed to have had a long day but was kind enough to arrange for our viewing of 2 properties at the same night. He was very forthcoming on all matters regarding the ...
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Nov 02,2017
Nov 02,2017
3
people found
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Arun, was very polite and friendly, indeed helpful, willing to aid in whatever I asked for, acted very fast to cover my needs; I reccomend him without hesitation....
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Comment on agent fees
Good.
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Oct 29,2017
Oct 29,2017
5
people found
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As a first time buyer I can't speak highly enough of the great customer service I received from Elysia. Always prompt to reply and very professional and friendly, I have had all my queries answered by Elysia in short space of time. The conveyancing took ...
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Oct 27,2017
Oct 27,2017
5
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Rob was helpful, friendly and worked very efficiently to help us move into our new flat in a timely manner....
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Oct 28, 2017
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Thanks Jame
It was great meeting and dealing with you and the other guys and i'm glad it all worked out that we got you into the apartment before the weekend and i hope the move went well
regards
Rob ...
Oct 02,2017
Oct 02,2017
4
people found
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Started working with Angelo on our companies Portfolio, Great service, Angelo regularly updates us on recent viewing and feedback, keeping us fully updated - Highly recommended....
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Sep 21,2017
Sep 21,2017
6
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Arun has been very helpful in the search of our apartment, always available for viewings and careful about our needs. Very recommended....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager.
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Last updated at 1:00 AM 01/01/1970 by
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Best Estate Agent in EC1V 
Best Letting Agent in EC1V 
