94% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
City:City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City ...
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City:
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
Latest Reviews
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3rd Jan 2023
reviewed by 'Maria'
3rd Jan 2023
reviewed by 'Maria'
23rd Nov 2022
reviewed by 'Mahnoor'
20th Nov 2022
reviewed by 'Antonia'
19th Nov 2022
reviewed by 'Vanessa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £36,000 | £10,000,000 |
| Lettings | 95% | 91% | £270 | £4,333 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 152 | 2 | 470 | 22 | 127 | 1 | 99 | 0 | 32 | 6 |
Areas covered
- EC1
- EC2
- EC3
- N1
- N4
- N5
- N16
- SE11
Address
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Jul 31,2020
Jul 31,2020
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Sophie was really helpful and approachable as she always replied quickly to answer any of our questions and worked hard to help us sort out our flat. Her positive and friendly attitude made the whole process a lot nicer....
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Jul 31,2020
Jul 31,2020
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Sophie was really lovely and helpful during our flat search. She was constantly in contact with us and responded very quickly regardless of the time of day....
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Jul 31,2020
Jul 31,2020
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Iana is very helpful and was able to find my flatmates and I a really nice property! She has provided us all with a good service and we are grateful for her help. Thank you Iana....
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Jul 31,2020
Jul 31,2020
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Iana has helped me a lot to find a new property, I contacted a lot of estate agents but she was the one that managed to find me a suitable property within few hours, she arranged the viewing for me on the same day and ...
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Jul 31,2020
Jul 31,2020
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Constantino has been highly responsive and easy to work with throughout the buying process. His manner has been polite and his experience was very welcome....
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Jul 31,2020
Jul 31,2020
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Iana is one of the kind
Really professional and dedicated to help me find the perfect place
She was always available and quick to answer me!!!
I will recommande her anytime
Thanks again...
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Jul 30,2020
Jul 30,2020
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Sophie is an excellent lettings agent. She is hands-on and eager to provide various options that might be suitable to your needs. I would highly recommend her....
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Jul 30,2020
Jul 30,2020
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10/10 experience. From booking the viewing to dealing with the follow up payment, Iana was friendly, professional and knowledgeable about every aspect of the renting process and answered all of the questions I had and made me feel at ease. Having attended a viewing with another ...
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Jul 30,2020
Jul 30,2020
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Angelo is a great letting's agent, he has found us tenants for our different properties efficiently and deals with our renewals. He is friendly and welcoming and very knowledgable of the lettings market in the area....
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Jul 30,2020
Jul 30,2020
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thanks to her and her patience we were able to get our house without problems, we do not speak English but she tried to help us at all times....
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Jul 30,2020
Jul 30,2020
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Me and my other half has been in London for 3 month.
Thomas has been really nice. He was showing us around the area, shops, how to move around and how to get into the city!
He was making sure everything was in the good place ...
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Jul 30,2020
Jul 30,2020
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It was really amazing, I never met a real estate agency as Victorstone. I had the pleasure to speak with Thomas Barbieri, he was really able to understand my situation so in this way he found me a house with great price/location ratio. I ...
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Jul 30,2020
Jul 30,2020
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I have had a great experience with Victorstone for my student accommodation. Thomas has helped me finding the right property for me with seamless paperwork and good communication....
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Jul 30,2020
Jul 30,2020
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Melisa Genc was very helpful in finding me perfect matches to my requirements and she always put significant time and effort in assisting me...
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Jul 30,2020
Jul 30,2020
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Sophie is prompt, friendly and patient. Quick to follow up on enquiries and prompt in sending out videos and photos when suggesting alternative properties....
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Jul 30,2020
Jul 30,2020
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Constantino was extremely helpful throughout the sales process. I really got the impression that he and Victorstone were acting on my behalf, whilst not hesitating to inform me of the realities of the market situation. We sold our property during the COVID-19 crisis and there ...
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Jul 30,2020
Jul 30,2020
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Very good, professional service during our home purchase. Readily available and on hand to help. Communicated well throughout and attended to all our queries....
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Jul 30,2020
Jul 30,2020
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Constantino made our selling experience a pleasure. He was professional and knowledgable in all areas of selling. He was prompt to reply to my emails.
Constantino provided a excellent service. I will be calling on his services again in the future....
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Jul 30,2020
Jul 30,2020
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Naeman was very kind and professional. He is very enthusiastic and helpful when needing to find a property to let....
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Jul 30,2020
Jul 30,2020
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Sophie has been so helpful and has really outdone herself helping us find somewhere that we liked and met the requirements! She’s been lovely and quick to respond when it came to any questions we had!...
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Jul 29,2020
Jul 29,2020
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Sophie was so kind, and she was so helpful with finding me a place that fit my needs and beneficial for me. She is very understanding and would do anything she can to make sure you get the property you wish for!...
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Jul 29,2020
Jul 29,2020
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Sophie has shown time and time again her exemplary customer service skills. She has consistently gone above & beyond at every opportunity. She has massively exceeded any experience I have had with any other estate agent used previously.
I would highly recommend.
Once again, thanks very ...
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Jul 29,2020
Jul 29,2020
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Sophie is amazing!!
She has gone above & beyond with helping me find a place to live. I couldn’t recommend her enough, she is very professional and friendly.
I have had problems in the past with estate agents but very happy with the service I ...
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Jul 22,2020
Jul 22,2020
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Sophie has been beyond helpful in our search for properties. If you are a student, can’t recommend her enough to help!!! Super responsive and goes out of her way to find the right place for you. Thank you Sophie!!...
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Jul 22,2020
Jul 22,2020
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Sophie has been extremely attentive in our search for a property. She has been very constant and would offer good properties on a daily basis. However, at times she was a bit too insisting and pushed into decision making quite a lot. A bit stressing ...
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Jul 20,2020
Jul 20,2020
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In principle, we did not find a property that met my needs, but Zoya, always attentive, did not stop searching and contacting me whenever a potential property was published and that is how we found it !...
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Jul 18,2020
Jul 18,2020
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Sophie was very nice and friendly to work with. She was very helpful and responded quickly to our messages and queries. We were very happy with the end result....
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Jul 17,2020
Jul 17,2020
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Zoya was lovely and knowledgeable about the properties. She also replied quickly and it was thanks to her that we got the property we wanted. She also has continued to send properties that fit out requirements every day as we are looking for another place ...
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Jul 17,2020
Jul 17,2020
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Very helpful and always answered questions quickly and kindly. Called back after viewings to see how they went and any complaints....
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Jul 17,2020
Jul 17,2020
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I have been dealing with Zoya in letting at Victorstone property consultants recently and she has really impressed me with her enthusiasm and professionalism.
I love her happy and cheerful manner always going that extra mile to please her clients.
She not only got me ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager.
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Last updated at 1:00 AM 01/01/1970 by
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Best Estate Agent in EC1V 
Best Letting Agent in EC1V 
