94% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
City:City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City ...
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City:
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
Latest Reviews
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3rd Jan 2023
reviewed by 'Maria'
3rd Jan 2023
reviewed by 'Maria'
23rd Nov 2022
reviewed by 'Mahnoor'
20th Nov 2022
reviewed by 'Antonia'
19th Nov 2022
reviewed by 'Vanessa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £36,000 | £10,000,000 |
| Lettings | 95% | 91% | £270 | £4,333 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 152 | 2 | 470 | 22 | 127 | 1 | 99 | 0 | 32 | 6 |
Areas covered
- EC1
- EC2
- EC3
- N1
- N4
- N5
- N16
- SE11
Address
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
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Aug 19,2020
Aug 19,2020
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I had the pleasure of dealing with Thahera to look for a place with my friends. She found a good deal for us and helped clarify everything! Furthermore, she promptly communicated information with the landlord to sort out any special requests we made....
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Aug 19,2020
Aug 19,2020
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Sophie has been really helpful with the contract and moving process even during her day off which is highly appreciated. I would definitely recommend her for her professionalism and care....
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Aug 18,2020
Aug 18,2020
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He is very nice and patient to listen my need and help me to find a satisfied flat. And give me a lot of useful advice although the circumstances is not good for me he is really willing to help people...
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Aug 17,2020
Aug 17,2020
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My flatmates and I are international students coming to London for the first time. There were many things new to us that we have to learn as we go. Thahera and Ephraim were so kind and patient and very personable. Ephraim gave an amazing tour ...
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Aug 14,2020
Aug 14,2020
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Due to Sophie's help I was able to find the perfect property. She was extremely hard-working and helpful throughout the whole process, even through COVID-19 she was always there to help. This was my first property and Sophie was always there to answer any questions ...
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Aug 14,2020
Aug 14,2020
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Victorstone sold the property in no time! Constantino ensured the sale went through smoothly with no issues. Would definitely recommend....
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Aug 14,2020
Aug 14,2020
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Thank you Iana for your help and support ! Very responsive and friendly agent which helped us to find very quicly our new flat !...
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Aug 10,2020
Aug 10,2020
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Angelo & Denise were everything you’d hope of agents of a rented property. Filled me with piece of mind that any issue I had would be sorted for the duration of my stay. Clear and efficient communication always. Before moving to London I was anxious ...
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Aug 10,2020
Aug 10,2020
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Great experience with Victoria stone and Iana. super helpful and responsive which has helped me to secure the property I wanted in one afternoon....
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Aug 10,2020
Aug 10,2020
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Had a great experience looking for a property, everyone was very helpful and accommodating. I was shown lots of options and they made it easy to find exactly what I was looking for...
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Aug 07,2020
Aug 07,2020
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Sophie was one of a kind. She offered help and was easy to reach. She kept sending new flats she thought we liked when the previous ones didn't work out. Such a lovely girl and would reccomend her!...
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Aug 07,2020
Aug 07,2020
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Super friendly and efficient! Wish she could have been my agent for other places I’ve rented. Guided me through the process in a professional and friendly manner....
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Aug 07,2020
Aug 07,2020
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Wonderfully professional and helpful service from Iana and always a pleasure to work with. Has always come through and got the job done...
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Aug 07,2020
Aug 07,2020
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They were very nice and attentive. They always responded very quickly and made sure everything was fine with me and my flatmates during the process of renting our flat....
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Aug 07,2020
Aug 07,2020
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ZOYA - IMPECCABLE SERVICE - from the outset she has always responded fast, even though we havent taken a property with her. Recommend for everyone, regardless...
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Aug 07,2020
Aug 07,2020
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Thahera has impeccable customer services, she is super friendly and efficient. She has always been responsive and very informative. Just made the lettings process very easy for me. She was able to match the perfect properties for my requirements, I would definitely recommend letting with ...
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Aug 06,2020
Aug 06,2020
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Thank you Iana for your support!
Contracting with you has been wonderful especially because of your understanding and receptiveness. Trusting someone online can be difficult but you have left no room to doubt when helping us finding our house! Prompt replies and very polite!...
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Aug 06,2020
Aug 06,2020
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Iana has been a delight to work with! Very nice, kind and helpful. In times like these it is hard to find a place/agent that suits your needs. She has been great at providing all the information and communicating with me. Thank you very ...
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“Sophie was very helpful, diligent & conscientious in my search for a 1bed apartment....”
Aug 05,2020
Aug 05,2020
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Sophie was very helpful in my search for a 1 bed flat in north London during this post pandemic period. Although, we weren’t able to find somewhere suitable this time I would highly recommend Sophie to any friends or work colleagues based in the capital....
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Aug 04,2020
Aug 04,2020
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Sophie was extremely helpful, would send me extra properties that she thought would interest me. She isn’t shy to go the extra mile to provide the best experience as an agent....
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Aug 01,2020
Aug 01,2020
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Great service nothing was to much trouble to help me let great customer service would recommend highly
Thanks again for you help...
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Aug 01,2020
Aug 01,2020
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Melisa did a great job helping us find a flat that matched our needs. The negotiations went smooth and we sorted all the necessary paperwork to move in very quickly. I would not hesitate to recommend Melisa for your property needs....
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Aug 01,2020
Aug 01,2020
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Thank you Iana for your great support! You made everything smooth and easier for me since I moved in. I highly recommend your services to everyone else!...
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Aug 01,2020
Aug 01,2020
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Iana has been great throughout the whole process with quick and helpful responses. She has been very accommodating and willing to answer any of my questions. She has made the process as smooth as possible and I highly recommend working with Iana....
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Aug 01,2020
Aug 01,2020
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Iana has always been very helpful and kind throughout the whole process of booking a viewing, getting the contract ready and picking up keys, as well as during the stay and checking out. I had a positive experience renting with Victorstone and would recommend them!...
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Aug 01,2020
Aug 01,2020
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I have been renting with Victorstone since a while and I had an excellent experience with Thomas. He is always on time on the communications and he made our lives easier....
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Jul 31,2020
Jul 31,2020
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Constantino - from day one you have given us an amazing service. Anytime I had a question to ask, I did not hesitate as you made it really comfortable for us. Thank you for all your help during this difficult time....
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Jul 31,2020
Jul 31,2020
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' I really recommend Iana from Victorstone she has been very helpful during this stressful process of moving homes' and...
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Jul 31,2020
Jul 31,2020
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Quick, Easy and helpful from inquiry through to viewing and offer. Very pleasant experience with Thomas making all proceedings smooth and Melissa showing up on time and offering reassurance and information in regards to the property.
Highly recommend...
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Jul 31,2020
Jul 31,2020
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My flat was not an easy sale, due to a low-lease. I had previously worked with two very well-known estate agents who had failed miserably to support the sales process. I then took up the recommendation of Victorstone. They were fabulous throughout, the footfall of ...
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Iana
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Constantino
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Arbaz
Aaliya
Tahera
Ayaz
Alessandro
Anastacia
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Bryan
Lauren
Leah
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Abdul
Shamim
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager.
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Last updated at 1:00 AM 01/01/1970 by
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Best Estate Agent in EC1V 
Best Letting Agent in EC1V 
