94% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
City:City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City ...
show more
City:
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
Latest Reviews
View all Reviews 911
3rd Jan 2023
reviewed by 'Maria'
3rd Jan 2023
reviewed by 'Maria'
23rd Nov 2022
reviewed by 'Mahnoor'
20th Nov 2022
reviewed by 'Antonia'
19th Nov 2022
reviewed by 'Vanessa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £36,000 | £10,000,000 |
| Lettings | 95% | 91% | £270 | £4,333 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 152 | 2 | 470 | 22 | 127 | 1 | 99 | 0 | 32 | 6 |
Areas covered
- EC1
- EC2
- EC3
- N1
- N4
- N5
- N16
- SE11
Address
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Jun 07,2013
Jun 07,2013
65
people found
this helpful
this helpful
I was referred to Victor Stone from friends who were landlords and had properties listed with them. Working full time I didn't have time to visit their office, Alan visited me at my office on multiple occasions for the necessary preparations. The service was very ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2013
Jun 06,2013
67
people found
this helpful
this helpful
I was very pleased with Victorstone as my property was on the market was previously on with xxx. I opted for Victorstone as I had picked up one o their letters of interest. As soon as they came round they advise me my property had ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2013
Jun 05,2013
68
people found
this helpful
this helpful
I was really pleased with the service I received from victorstone, they were extremely helpful in the search for my new home. It was a very quick and easy process and Marina did a great job!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2013
Jun 04,2013
77
people found
this helpful
this helpful
We are 5 students who were looking for a place to rent near UCL. Having seen some good properties on their website, we visited the Victor stone office in Camden. Unfortunately, the properties had already gone, but Al did a search and found a different property ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 04,2013
Jun 04,2013
65
people found
this helpful
this helpful
I found the staff member in charge was considerate, decent, and reliable overall and dealt my case fairly with good common sense....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2013
Jun 03,2013
70
people found
this helpful
this helpful
Kirill Toursin assisted in the successful transfer of lease to a new company. He liaised very well with all parties and I am very happy with his involvement in the transaction....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2013
Jun 03,2013
63
people found
this helpful
this helpful
I was really impressed with Rachel's professionalism. I consulted a few estate agents and she stood out as being really on the ball and gave me the best valuation backed up by her comprehensive knowledge of the area and very quickly found a suitable buyer ...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2013
May 30,2013
65
people found
this helpful
this helpful
Our agent was very helpful and went out of his way to get us our property. Very professional and very friendly as well....
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2013
May 29,2013
79
people found
this helpful
this helpful
We had a lot of help and support in finding and renting our property, they took the time to answer all of our questions and were a great help.
Everyone at Victorstone were great and Al especially was friendly and helped us get exactly what ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2013
May 29,2013
66
people found
this helpful
this helpful
Just moved into a very nice converted all inclusive complex. The initial monies was paid to victorstone and the process was explained to clearly and concisely. I was then contacted by the management company who then took over the paperwork process....
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2013
May 28,2013
69
people found
this helpful
this helpful
I am a second year med student, and me 3 others have just secured a fantastic apartment near Mornington Crescent tube in Camden. The flat ticked most boxes and having initially looked for August we decided to choose a property for July instead, as we told ...
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2013
May 26,2013
66
people found
this helpful
this helpful
We needed to find a home quickly, as my wife was already 5 months pregnant. Victorstone worked very hard. to find us the perfect home. The transaction all went smoothly and there was np problem at all. A big. thank you, we will not forget!...
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2013
May 26,2013
68
people found
this helpful
this helpful
We were looking to relocate due to personal reason. Our friend recommended us to Victorstone, they will not let you down he reassured us. Sure enough, Victorstone worked swiftly and were very professional in their approach. They immediately put our property on the market and ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2013
May 24,2013
72
people found
this helpful
this helpful
I would most definitely recommend Kirill Toursin as an estate agent. Mr Toursin was very professional from start to finish. He was very pleasant, answering all of my questions about the property (a commercial space in Kentish Town) and everything was completed in a highly ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2013
May 24,2013
73
people found
this helpful
this helpful
I have now used Victor Stone 3 times over the last 2 years and Kirill has never made promises (like other agents in the area) that he has not kept. he seems to know the area well and knows what landlords like me need it terms of ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2013
May 22,2013
67
people found
this helpful
this helpful
Me and my friends have just secured a place for Jily. The agent was very informative and helpful. The place it self want bad as well. At least now we have both the stress of exams and flat hunting out of the way we can ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2013
May 22,2013
69
people found
this helpful
this helpful
I have dealt with many agents over the years and I have to say Victorstone has been the best by far. Their keen attitude and friendliness has kept me with them and I wouldnt hesitate to recommend them at all....
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2013
May 21,2013
66
people found
this helpful
this helpful
Jamie was very helpful and helped push the deal through quickly. Jamie was open to discussions on prices and fees and in the end we reached a very suitable agreement to take the flat and he even reopened the VictorStone office in the evening so ...
read full review
read full review
Was this helpful?
Yes
Yes
May 14,2013
May 14,2013
65
people found
this helpful
this helpful
I am relocating to London in 2 months from the Lake district and Alex has been extremely helpful with advise over the phone. I have been unsure where to live and Alex has been thorough and knowledgable about areas I have been interested in moving to. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2013
Apr 27,2013
66
people found
this helpful
this helpful
The process of selling my house was extremely quick and prompt - within a week of instruction, I had professional photographs taken, floor plans completed. Due to the excellent response to my property on the website, the agent had advised had organised an open house ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2013
Apr 27,2013
64
people found
this helpful
this helpful
Having previously instructed Winkworth and Foxtons with no success, I had decided to go to an independent estate agent, VictorStone. Though I was apprehensive, however within a few weeks I was quite surprised by the amount of viewings they had lined up, during which I ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2013
Apr 26,2013
63
people found
this helpful
this helpful
V„±ctorstone provided an excellent service throughout the rental process, from viewing to contract signing. Darren was always available to answer any queries and responded in an accurate and timely fashion. The online homelet access is also a great tool to enable customers to stay ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2013
Apr 23,2013
63
people found
this helpful
this helpful
Victorstone have been a breath of fresh air. All my rent has been paid on time; they have found me very good tenants and the property maintenance has been brilliant. The thing i like about their staff is the are eager to help you and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2013
Apr 23,2013
60
people found
this helpful
this helpful
Victorstone have been extremely helpful especially as I was looking for something in particular the added bonus was they found something in my budget, really happy with their service. I referred a friend and she came back to me saying how happy she was with ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2013
Apr 23,2013
61
people found
this helpful
this helpful
My property took a while to sell but the teams enthusiasm remained consistent throughout. I recieved feedback after every viewing which was important to me. I dealt with various members of the team and I found them all to be very proprofessional whilst still remaining ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2013
Apr 18,2013
61
people found
this helpful
this helpful
The letting agents were helpful and prompt in responding to queries on the whole - the process was clear and thorough. the move was made very easy, the inventory was detaailed and well presented, and both the agents we dealt with were helpful and responsive ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2013
Apr 17,2013
62
people found
this helpful
this helpful
Hi there,
This is John Martin I'm currently dealing with Victorstone property consultants.
They are managed my one of property in Camden, the agents are very good to talk and very good for finding a nice tenants I gave them keys on 09.04.2013 as I had ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2013
Apr 15,2013
62
people found
this helpful
this helpful
We had our flat on the market with another agent for 10 weeks - it hadn't been let so we signed up to Victor Stone. The flat was let within 1.5 weeks with Victor Stone. Alan Thompson could not have been more helpful from start to finish ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10,2013
Apr 10,2013
60
people found
this helpful
this helpful
From the moment we popped in to register to the point we handed the keys back. Victorstones dealing with us has been exemplary. We had had periodic inspections carried out as well as the odd repairs done promptly. My dealings with the repairs team was ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10,2013
Apr 10,2013
62
people found
this helpful
this helpful
Mr Alan Thompson is a very amiable gentleman who has helped me on many occasion with invaluable advice regarding the property market. I have always sought his opinion for property valuations, and he takes time to fully understand my situation and how we can help ...
read full review
read full review
Was this helpful?
Yes
Yes
Iana
(50)
Constantino
(14)
Arbaz
Aaliya
Tahera
Ayaz
Alessandro
Anastacia
Aya
Bryan
Lauren
Leah
Saira
Abdul
Shamim
Dorbes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager.
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Last updated at 1:00 AM 01/01/1970 by
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Best Estate Agent in EC1V 
Best Letting Agent in EC1V 
