94% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
City:City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City ...
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City:
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.
Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
Latest Reviews
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3rd Jan 2023
reviewed by 'Maria'
3rd Jan 2023
reviewed by 'Maria'
23rd Nov 2022
reviewed by 'Mahnoor'
20th Nov 2022
reviewed by 'Antonia'
19th Nov 2022
reviewed by 'Vanessa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £36,000 | £10,000,000 |
| Lettings | 95% | 91% | £270 | £4,333 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 152 | 2 | 470 | 22 | 127 | 1 | 99 | 0 | 32 | 6 |
Areas covered
- EC1
- EC2
- EC3
- N1
- N4
- N5
- N16
- SE11
Address
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
May 03,2017
May 03,2017
1
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Soraya handled all admin for a rental we recently did as landlords in Kings X.
She was thoroughly professional with attention to detail. Rare in this day & age. I would not hesitate to recommend Soraya to any prospective landlord.
Great service provided. Thanks...
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Comment on agent fees
acceptable.
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Apr 30,2017
Apr 30,2017
2
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Simon provided excellent professional assistance in the selling of my property. Simon was very thorough and meticulous in all aspects of the selling process. He was also very efficient and proactive at resolving problems arising during the sale and this took a lot of pressure ...
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Apr 30,2017
Apr 30,2017
2
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Dunica was amazing, she was very quick, efficient and informative. I would Definitely recommend her to my friends and family, made my property search experience quick and hassle free. Well done....
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Comment on agent fees
Very reasonable
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Apr 30,2017
Apr 30,2017
2
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Simon and David have given an exemplary service. Buying houses is very stressful - and they have been responsive, friendly, efficient and 'non salesy'. I am very grateful to them for their support in the whole transaction, both before and after the event. Thank you....
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Comment on agent fees
Standard.
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Apr 29,2017
Apr 29,2017
1
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We would like to say a big thank you to Simon, John and the whole team at Victorstone for all their continued help in selling our family home! We were speaking to a few bigger named companies in Camden but then a friend recommended Victorstone ...
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Good
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Apr 29,2017
Apr 29,2017
1
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Having decided to purchase a second property in Kentish Town Road, London, we found an extremely helpful property consultant, Simon Etson with Victorstone Property Consultants. Simon guided us all the way through the process from beginning to end which made life very easy. We would ...
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N/A
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Apr 29,2017
Apr 29,2017
1
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I had a great experience meeting With dunica. I couldn't believe how responsive she was to all of my requests and questions, and she knew far more than we ever hoped. I would recommend her to others....
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Good
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Apr 29,2017
Apr 29,2017
1
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Dunica was amazing! She was very good help, don't know what i would have done without it. Shes lovely and caring also...
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Apr 28,2017
Apr 28,2017
2
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Kirill was head and shoulders better than all the other Agents I interviewed. Although his valuation of our flat was the lowest, it was grounded in reality and led to a higher number of viewings, increasing competition. I'm pleased with my decision that the value ...
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Comment on agent fees
All agent fees are bad :-)
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Apr 28,2017
Apr 28,2017
1
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Having Dunica assist me with my property was such a privilege and I can't thank her enough for all her help. She was continually supportive and managed to cater to all my needs!
Her constant positive attitude and charisma made me feel at such ease ...
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Good
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Apr 27,2017
Apr 27,2017
2
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John and Simon were a fantastic help in finding us a property to rent and also in assisting in finding another agent in our area through there relocation network they belong to, to help sell our own. They were always on hand to answer our ...
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Good
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Apr 27,2017
Apr 27,2017
1
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From Start to finish John was professional, effective and very efficient in helping me find the perfect Tenants for my property.
His attention to detail is second to none and worked fast to find me tenants that have now moved in and are very happy.
...
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good
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May 12, 2017
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Super Kind agent ever, particularly, for international students! ...
Apr 27,2017
Apr 27,2017
1
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this helpful
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Simon and David at Victorstones Camden have provided excellent service in the selling of my house in Camden. I was multi agency and so could easily compare the service I got from the different agencies. Simon really stood out in terms of staying the distance ...
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Comment on agent fees
The fees were fine considering the time and effort put in to secure a good sale on my house.
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Apr 27,2017
Apr 27,2017
1
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Lawrance was so kind and helpful for me. He always tried to do his best to help me. Finally, I found a great flat that I want. I really appreciate it. I had luck to meet Lawrance as my consultant....
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Apr 27,2017
Apr 27,2017
2
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Tricia has been very kind and friendly and helped me to find my ideal property at the desired budget. She has been replying to the emails really soon and she has always been available whenever I needed information or clarifications.
It was a pleasure to ...
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Apr 27,2017
Apr 27,2017
0
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Dunica is very easy to communicate with and i found that she dealt with me wuickly and effectively. I would happily recommend Dunica to family and friends in the future..thank you for your hard work....
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Good
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Apr 26,2017
Apr 26,2017
2
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Professional and efficient service, quick replies to emails and tel calls; on the case with every request will use again...
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Apr 26,2017
Apr 26,2017
2
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Kirill is an excellent agent all round! We purchased a flat manged by him and the deal went very smooth!...
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Comment on agent fees
Cannot comment
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Apr 25,2017
Apr 25,2017
2
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It has been a pleasure working with Tricia. She is quite diligent and followed up in every stage starting from my enquiry until securing the property.
Tricia as an employee is definitely an asset for any company.
Thanks
Indu...
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Apr 25,2017
Apr 25,2017
2
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She was very quick to respond to queries over email and provided helpful information for our move. Happy to interact with her in future....
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Apr 25,2017
Apr 25,2017
2
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Very professional, took the time to assist us in viewings and is incredibly responsive in regards to negotiating the purchase of a property....
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Apr 25,2017
Apr 25,2017
2
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I have been consistently impressed with Kirill and the service that he has provided. I feel that his advice has been very sound and have never felt that I have been pushed into anything that I was unsure of. Kirill has been a good communicator ...
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Good
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Apr 25,2017
Apr 25,2017
2
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Always found Kirill and Dan to be very helpful and contactable with any questions we have needed to ask.Giving us their prompt attention at all times....
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Good
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Apr 24,2017
Apr 24,2017
2
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I am working with Kirill for over a year, through ups and downs of the property market. He has proven to be hard working, attentive to detail and, mainly: he listens and remembers the details - rare quality in an estate agent. Perseverance and patience ...
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Comment on agent fees
They are well deserved
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Apr 19,2017
Apr 19,2017
2
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Tricia was extremely friendly and accommodating. She replied to emails very promptly and was able to give a idea of our housing situation with much clarity at every stage of our negotiation....
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Apr 18,2017
Apr 18,2017
1
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Arun was very reliable and helpful, and once I chose the property I wanted to rent he did everything he could to secure it for me (successfully).
He was inquisitive about my needs and very good at matching them to the properties he had available....
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Apr 18, 2017
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Thank you very much for your kind words, I am so glad I was able to help you find this great apartment!
All the best
Arun ...
Apr 17,2017
Apr 17,2017
2
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Tricia was prompt and helpful. Working with her to find our property was straightforward, and you can tell that she has your interest in heart. Thanks, Tricia....
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Apr 11,2017
Apr 11,2017
1
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We had the pleasure for working with one of Victorstone team members Soraya Perez. From start to finish she was very responsive, kind, and a constant professional. Thank you all for the experience. We are extremely happy....
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Comment on agent fees
Average- bit pricey
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Apr 10,2017
Apr 10,2017
1
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Soraya went our of her way to be helpful and efficient throughout the whole letting process. She exceeded my expectations and was very much on the ball. No hesitation to give a 5* review
Emelie did a great job sourcing the tenants and was great to ...
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Good
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Apr 06,2017
Apr 06,2017
2
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we had put both our properties at a different agency, and later decided to ask victorstone for assistance too, and to our surprise victorstone got us offers on both quite promptly.
the buyers were difficult (in our opinion), and our timeline was tight, but victorstone ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager.
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Last updated at 1:00 AM 01/01/1970 by
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain
Best Estate Agent in EC1V 
Best Letting Agent in EC1V 
