Venmore Management

Rosie and the team in Lettings and Caitlin and the team in Sales have been excellent over the past few months. In comparison to my last agents, I have had plenty of contact and updates and everything has been done by the book. Its a big agency now but even as a small fish I still feel like ... Read Full Review

The Sidings Property was let without any cleaning done whatsoever. Rubbish and other junk was left behind by the previous owner - including carpets full of hair and grim in the bathroom, kitchen etc. During the viewing they swear that cleaners are due to com in. Liars! Once all money was paid, ... Read Full Review

Venmore estate agency has zero customer service skills and don't care ... I had to go to the shop to book appointment to view a house I wanted to see as no one would respond to my voice messages , emails or calls. After booking my appointment I had to wait 2 weeks which is fare as I had a ... Read Full Review

They deserve to be shut down. We paid our holding fee in May and moved in in September. Despite this 3-4 months of time to check the apartment , we arrived to a place with soaking wet floors , as the boiler was leaking at an alarming rate, no hot water, no working shower unit , no working oven , ... Read Full Review

To give this company 1 star is generous. There is not enough space to detail exactly what I went through with them, but I caution all not to rent through them. The house I was living in fell into disrepair, and the first contractors they used blamed me for drying washing inside. This house was full ... Read Full Review

Was a good tenant over 2yrs upon leaving the property I left it to a very high standard to only have my post stolen! I was given excuse after excuse and palmed off over arranging to collect post even given different offices to collect from and when arranged no one there! Finally I got some post but ... Read Full Review

I would score them 0 as the experience with the agency has been a nightmare. Once they take initial payments they disappear. There is not communication tenant-agency-landlord. The tenant had to contact us directly because the agency was unreachable. They did not required an electricity ... Read Full Review

The service from Jamie was above and beyond in helping me find a property to purchase! I had fully intended to rent out my property with Venmores based on the excellent service but the agent I purchased from found me a tenant very quickly so I didn't move to Venmores. I've since looked ... Read Full Review

Joanna Hudson and Danny Mirrlees of Venmores Sales, Allerton Road office, did a marvellous job of selling the property. They are very friendly and efficient, keeping me up to date on a daily basis. I am delighted with the ... Read Full Review

Flat filthy when I moved in. Took a week to clean it. Chest of drawers broken. Requested replacement - they supplied one half the size. Been in the flat one month and have sent more than 90 emails to try to get a variety of other things sorted. Took 4 weeks to get the code for the garage. Still not ... Read Full Review

Hi I could see the bad reviews already was going to say If I could read them before I contracted through them, No email reply until keep sending and sending, ignoring issues for 2 month and more...really dreadful, its may first experience that is the worst at ... Read Full Review

We were really disappointed with Venmores. Arranged flat viewing, agent knew that I was travelling approx. 20 miles. They sent me an SMS around 40 minutes before the viewing and told me that it would not go ahead if I did not reply immediately. As I was driving, I did not find the SMS until ten ... Read Full Review

If I could give them 0 stars I really would. We rented our property from Ball & Percival in Southport with whom we had no problems with, but these lot of thieving, evil, lying trolls were the ones that robbed us of over half of our deposit for things that didn't even exist. Ellie had the ... Read Full Review

I wouldn't even give it one star. They are unprofessional, rude and lazy as letting agents. They take weeks to reply, constantly ignore emails and don't seem to know how to do their job properly. It took 8 months to sign a tenancy agreement, 5 months to get an inventory off them and when we ... Read Full Review

Whatever you do, not not rent from Venmore. Like us, you will live as good clean tenants and, like us, Venmore will not do anything for you and then try to screw you for yet more money when you leave with inaccurate and pathetic claims about your deposit. I think Venmore's aim is to take all of ... Read Full Review

Terrible customer service! Agency totally breached their side of the tenancy agreement. Would not return calls, e-mails or get in touch with the landlord. Useless, money driven and unprofessional. They have changed terms and conditions prior to the signing date so we couldn't say no. Upon dealing ... Read Full Review

Doesnt deserve any star at all.... Had to give it one otherwise review wouldnt have been posted BEWARE DO NOT GO TO THIS ESTATE AGENT If you are thinking of renting from Venmore do not. They do not care about their tenants. Once they get your money they dont want to know. Promise to get work ... Read Full Review

I would like to highly recommend Venmore Management for services above and beyond the call of duty. Mrs Loraine Craig has been particularly helpful when I needed it the most. Venmore Management has been my rental agent for my home in Liverpool since 1997. I have been very happy with the ... Read Full Review

I think my relationship was difficult for Venmores as I was brother to their client (deceased). He was owner of a property who had contracted Venmores for their property management. Initial contact was with Lynsey Blackburn who seemed to work well. A security deposit held had to be returned to ... Read Full Review

Reported to Venmore Maintenance team that my extractor fan fuse had blown, my washing machine door was locked and would not open and the seal on my shower had gone. I reported all the issues on the same day and Rob kept me in the loop all the way. Within 2 days all issues had been addressed bar the ... Read Full Review