Unity Lets
2.3/5, 72 reviews
32% recommended
33% lettings valuation accuracy
46% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 72
13th Mar 2024
reviewed by 'Lewis'
“Our house was plagued by maintenance faults. From the minute we moved in, to the minute we moved out our ......”
4th Mar 2024
reviewed by 'Jo Waite'
“The absolute worse student letting company, ridiculous prices, mouldy unkept houses, tried to send bills to us 7 months after we ......”
25th Feb 2024
reviewed by 'Annoyed'
“Horrible people, totally useless. Regularly sent people round without warning, and never responded to 20+ emails. Charles in particular was useless....”
29th Jan 2024
reviewed by 'David'
“awful, keep my deposit, slow on email, promise will call back never didcharge me over usage of utilities and cleaning ......”
3rd Nov 2023
reviewed by 'Gemma'
“0 stars Property wasn't fit to move into after being sold a 'luxury' student apartment the paint finish was awful, cracks ......”
27th Sep 2023
reviewed by 'Spencer'
“Appalling letting company. On move in, the property was not fit at all. Broken shower, no hot water for ages, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 33% 46% £340 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 22 44 0 0 0 0 0 3
Areas covered
Address

96 North Hill
Plymouth
Devon
PL4 8EX
01752 223354

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Had nothing but trouble with this letting agency. It's the 4......”

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Dec 10,2014
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By: 'Upset'
Dec 10,2014
4 people found
this helpful
Had nothing but trouble with this letting agency. It's the 4th I've had personal experience with in Plymouth and the worst of those 4. The fees and add ons are too much, the rent ended up more than we were told when viewing, and the other ...
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Comment on agent fees
Had to pay the fee for our deposit to be secured - other places I know of pay this for you. We had lots of additional costs around moving in time because of problems and mis-communication and were refused any good will gesture or compensation. Being charged a high rent for a property that isn't in fit or working order.
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“Unity lets is the most unprofessional company I have ever ......”

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Nov 20,2014
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By: 'Tenant'
Nov 20,2014
9 people found
this helpful
Unity lets is the most unprofessional company I have ever come across, how they are still a functioning company is beyond me. I'm unsure if they don't know that tenants in the houses actually have rights, or that they are abusing the fact they house ...
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“Living in a property with 5 others. Was reasonably happy with ......”

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Nov 11,2014
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Claire
By: 'Sam'
Nov 11,2014
5 people found
this helpful
Living in a property with 5 others. Was reasonably happy with the process early on, although the communication by them was a little lack-luster. There was 1 admin error resulting in unnecessary stress and resigning of contracts. I think that it came down to communication and they ...
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Comment on agent fees
Seems a great price for the house. No complaints after living in more expensive accommodation that wasn't as good.
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“I have just completed my tenancy with Unity Lets and ......”

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Sep 25,2014
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Claire
By: 'Umesh'
Sep 25,2014
1 people found
this helpful
I have just completed my tenancy with Unity Lets and found them to be an extremely professional company to deal with. Any maintenance issues were dealt with efficiently and nothing was too much trouble. As a working professional living in a student property I found ...
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Comment on agent fees
Great value
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“I moved into a 13 bedroom house with this company in ......”

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Sep 04,2014
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By: 'Plymouth'
Sep 04,2014
3 people found
this helpful
I moved into a 13 bedroom house with this company in September 2013 and first of I was asked to sign a different contract on 3 separate occasions due to repeated admin errors. As a whole the property was furnished to a very high standard and is one ...
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“After living in one of their houses with 12 other students 2013......”

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Aug 19,2014
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By: 'Tristan'
Aug 19,2014
4 people found
this helpful
After living in one of their houses with 12 other students 2013-2014 I had mixed feelings about the company but stuck with them despite having multiple minor problems through out the year mostly due to communication issues between staff. Many of the other students I lived ...
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Comment on agent fees
Fee's where fine.
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“I would like to right a great review about our ......”

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Aug 18,2014
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John
By: 'Domg'
Aug 18,2014
1 people found
this helpful
I would like to right a great review about our time spent at Clifton Street. We have just completed a 50 week contract and have found Unity Lets to be a great agent. When we arrived our property had been professionally cleaned and was spotless! The ...
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“Awful company to use if you are a student looking ......”

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Aug 09,2014
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By: 'mrcxo'
Aug 09,2014
5 people found
this helpful
Awful company to use if you are a student looking to rent a property. The previous year we had one landlord and his son who managed our house and many others perfectly yet this estate agents can barely manage one house. We viewed this house ...
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“Renting a flat from Unity Lets is the worst worst ......”

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Mar 13,2014
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By: 'CCJY'
Mar 13,2014
6 people found
this helpful
Renting a flat from Unity Lets is the worst worst decision I ever made. Some background info about myself. I am an international students, coming from far away to Plymouth to study a year degree. As I don't have the privilege to go to the ...
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“Unity Lets, well what can i say, they have been ......”

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Feb 13,2014
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By: 'Joe'
Feb 13,2014
1 people found
this helpful
Unity Lets, well what can i say, they have been absolutely brilliant from the day i moved in. I had an inspection yesterday of my flat and because of the recent cold weather and having heating on consistently i have had some small problems with ...
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“I have had nothing but terrible communication from Unity Lets. ......”

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Jan 06,2014
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By: 'Angry'
Jan 06,2014
9 people found
this helpful
I have had nothing but terrible communication from Unity Lets. My time with them has consisted of false promises of fixing parts of the property, them ignoring multiple e-mails from me, rude phone calls and them not even abiding by lawful regulations of which a ...
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“The house has everything you expect e.g. microwave, sofas, ......”

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Apr 27,2013
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Matthew
By: 'plymouth'
Apr 27,2013
9 people found
this helpful
The house has everything you expect e.g. microwave, sofas, desk, shelves and a built in wardrobe and it was completely redecorated and refurbished during the summer before we were to move in. Mr Conyers promised myself and my parents that the house would be ...
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What agent could do to change your mind?
The staff and Mr Conyers all need to improve on communication and efficiency between themselves and with the tenants to provide the tenants with exactly what is promised in the contract and a pleasant experience so that they will use Unity Lets the next year.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:48 AM 10/03/2015 by allAgents

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