Umega
4.9/5, 318 reviews
96% recommended
82% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Umega lettings and estate agents is one of Edinburgh's fastest growing agencies with one of the highest Google scores for any agent in the UK.We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show ... show more Umega lettings and estate agents is one of Edinburgh's fastest growing agencies with one of the highest Google scores for any agent in the UK.

We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show to our landlords, tenants, sellers, buyers and, of course, our team.

Best Estate Agents Guide Exceptional Rating (top 5% in the UK)
Negotiator Awards Scottish Agency of the year 2021
Negotiator Awards UK letting agent of the year 2021
Scottish Home Awards Letting Team of the Year 2018/19/20

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Latest Reviews

 View all Reviews 318
22nd Oct 2024
reviewed by 'JOSE'
“My experience with Umega has been one of the worst; some examples of what happened are:- Bathroom floor was ......”
22nd Jul 2022
reviewed by 'Lucy'
“I have let my flat out through Umega for 3 years and they have been fantastic. They make everything so easy ......”
20th May 2022
reviewed by 'Andrew Brown'
“Relationship manager was a complete idiot. Scammed out of a large chunk of deposit. Was minor cleaning issues and they ......”
26th Feb 2022
reviewed by 'Martyna'
“I have Terrible experience with Umega Lettings. I’ve been renting property for over 3 years- nothing was done in the ......”
6th Jul 2021
reviewed by 'Simon'
“Umega have managed my property for several years, latterly through very difficult circumstances.William has been so helpful and knowledgeable ......”
24th May 2021
reviewed by 'Jessica'
“Extremely efficient, friendly and professional service. Both Emma & Maryanne were helpful, responded quickly and were supportive throughout the whole process. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 100% £140,000 £270,000
Lettings 89% 95% £390 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
119 3 170 8 0 0 1 0 16 1
Areas covered
  • EH3
  • Edinburgh
  • EH7
  • Lothians
  • EH1
  • EH8
  • EH4
  • EH9
  • EH5
  • EH10
  • EH6
  • EH11
Address

10 Lister Square
Edinburgh
City of Edinburgh
EH3 9GL
0131 221 0888

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“We leave in the property few years and Nikki Moore ......”

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Mar 21,2016
Minithumbup
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Nikki Moore
By: 'Dorota'
Mar 21,2016
0 people found
this helpful
We leave in the property few years and Nikki Moore was the best person we deal with. For her nothing was a problem and she was always there to help Good luck with everything she do...
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Comment on agent fees
Very good
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“We were very happy with the service we received from ......”

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Mar 18,2016
Minithumbup
By: 'Toni'
Mar 18,2016
0 people found
this helpful
We were very happy with the service we received from Umega Lettings, and in particular from Leona. She kept us up to date and informed with all matters. Everything was simple and efficient from move in day to check out. We have used a number ...
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“Would recommend Umega letting to anyone, especially students, in the ......”

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Mar 17,2016
Minithumbup
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Steve
By: 'Ewanohara'
Mar 17,2016
0 people found
this helpful
Would recommend Umega letting to anyone, especially students, in the Edinburgh area. Every problem we have had has been resolved within a day of us emailing them. Have always given plenty of notice for inspections and viewings...
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Comment on agent fees
Very reasonable
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“I have 2 properties managed by Umega Lettings and am impressed ......”

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Mar 16,2016
Minithumbup
By: 'Mary'
Mar 16,2016
0 people found
this helpful
I have 2 properties managed by Umega Lettings and am impressed with their service and their eagerness to please. I have used other agents in the past and have never had such an attentive service so hats off to Umega!...
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I have 2 properties managed by Umega Lettings and am impressed with their service and their eagerness to please. I have used other agents in the past and have never had such an attentive service so hats off to Umega!
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“Umega Lettings manage my wife's flat and we really don't ......”

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Mar 16,2016
Minithumbup
By: 'Paul'
Mar 16,2016
0 people found
this helpful
Umega Lettings manage my wife's flat and we really don't have to think about the flat knowing Umega are taking care of everything. We just trust them to take care of things and so far we're really happy....
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Comment on agent fees
GD
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“In my 4th year at Uni and been in the ......”

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Mar 16,2016
Minithumbup
By: 'Amy'
Mar 16,2016
0 people found
this helpful
In my 4th year at Uni and been in the same Umega flat on Marchmont Road since 2nd year. It's been a great flat and I'll be sad to leave. Umega have always been helpful and I've been able to walk in to get any ...
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Comment on agent fees
Good
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“I've just moved into a property on Broughton Road and ......”

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Mar 16,2016
Minithumbup
By: 'Falgun'
Mar 16,2016
0 people found
this helpful
I've just moved into a property on Broughton Road and am very happy with the property and thank the team at Umega for helping me move in so quickly and for advice on gathering everything I needed to book the flat and to move in. ...
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Comment on agent fees
good
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“I would definitely recommend this letting. Leona, a staff from ......”

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Mar 08,2016
Minithumbup
By: 'Tazuka'
Mar 08,2016
0 people found
this helpful
I would definitely recommend this letting. Leona, a staff from the agency, was extremely helpful with me. She helped me without any hesitation. I would recommend this agent to anyone who is looking for a decent and helpful one....
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“I was new to Edinburgh and needed a flat ASAP ......”

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Mar 07,2016
Minithumbup
By: 'VPG'
Mar 07,2016
2 people found
this helpful
I was new to Edinburgh and needed a flat ASAP as my university course was due to start a week after I arrived in Edinburgh. I saw the Umega office on the way to university and I popped in to see if they could help ...
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Comment on agent fees
There were no fees
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“Thank you to the team at Umega for an excellent ......”

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Mar 02,2016
Minithumbup
By: 'Linda'
Mar 02,2016
1 people found
this helpful
Thank you to the team at Umega for an excellent management service and for taking the time to keep me informed of all repairs during the duration of the rental. I have now sold my property but will certainly use Umega or refer them in ...
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Comment on agent fees
good
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“I used Umega recently as I was looking to rent ......”

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Feb 24,2016
Minithumbup
By: 'Landlord'
Feb 24,2016
2 people found
this helpful
I used Umega recently as I was looking to rent out my first property. I have never rented my property out and with this property being my childhood home it was important to me that the greatest of care was taken with every element of ...
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Comment on agent fees
Good
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“We were tenants managed through Umega for about 2.5 years and ......”

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Feb 23,2016
Minithumbup
Staff profile picture
Steve
By: 'Ruth'
Feb 23,2016
1 people found
this helpful
We were tenants managed through Umega for about 2.5 years and it went well. Whenever something was broken, they reacted quickly to send out someone and got in touch with the landlord to take care of things. Steve, the property manager was particularly helpful. Our boiler ...
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“Laura is very pro-active and responsive. We arranged her visit ......”

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Feb 18,2016
Minithumbup
By: 'Jan'
Feb 18,2016
1 people found
this helpful
Laura is very pro-active and responsive. We arranged her visit in just few days from my fist enquiry and the property was instantly put on the market after that....
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Comment on agent fees
The fees are so far in-line with the industry
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“We managed to get a lovely flat through Umega Lettings ......”

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Feb 17,2016
Minithumbup
By: 'Daniel'
Feb 17,2016
0 people found
this helpful
We managed to get a lovely flat through Umega Lettings and are really happy there with no plans to move out. Their viewer was great and much more knowledgable than other agents we met. They made the move in process nice and easy and all ...
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“Thank you to the team at Umega for an excellent ......”

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Feb 17,2016
Minithumbup
By: 'Linda'
Feb 17,2016
0 people found
this helpful
Thank you to the team at Umega for an excellent management service and for taking the time to keep me informed of all repairs during the duration of the rental. I have now sold my property but will certainly use Umega or refer them in ...
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“Umega was recommended to me by my daughter-in-law, who heard ......”

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Feb 08,2016
Minithumbup
By: 'Canuck'
Feb 08,2016
0 people found
this helpful
Umega was recommended to me by my daughter-in-law, who heard about the agency through an Edinburgh grapevine she is connected with. When she asked for a good letting agency, four people said Umega Lettings. I'm glad I took the grapevine's advice! I am a non-resident ...
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“I have been with Umega for nearly 3 years and after ......”

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Feb 04,2016
Minithumbup
By: 'David'
Feb 04,2016
0 people found
this helpful
I have been with Umega for nearly 3 years and after dealing with letting agents in glasgow and london they are by far the best i have dealt with. No stuck up attitudes or trying to squeeze more noney out of me. They are extremely helpful ...
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Comment on agent fees
V good
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“I have been with this agency for over 3 years now ......”

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Jan 27,2016
Minithumbup
By: 'Jack'
Jan 27,2016
0 people found
this helpful
I have been with this agency for over 3 years now and I would highly recommend them to anyone else looking to rent in Edinburgh...
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“I am a tenant of a 5 bedroom flat in Newington, ......”

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Jan 27,2016
Minithumbup
By: 'Milly'
Jan 27,2016
0 people found
this helpful
I am a tenant of a 5 bedroom flat in Newington, managed by Umega. While the property was a little tired when we moved in, Umega have been great at ensuring some upgrading goes ahead as agreed before we moved in. They always seem happy to ...
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“I rented a property that Umega lettings managed for a ......”

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Jan 27,2016
Minithumbup
By: 'James'
Jan 27,2016
0 people found
this helpful
I rented a property that Umega lettings managed for a landlord who lives abroad. They are very professional to deal with while still being approachable. I never feel like they're taking advantage of me, unlike some letting agencies out there, and if they say they're ...
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“Very good experience. All the informations and documents provided immediately, ......”

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Jan 27,2016
Minithumbup
By: 'Andrea'
Jan 27,2016
0 people found
this helpful
Very good experience. All the informations and documents provided immediately, Emma has been very kind in answering to all our enquiries, great service...
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“I let a property on Dean Park Street, Stockbridge and ......”

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Jan 26,2016
Minithumbup
By: 'Bryan'
Jan 26,2016
0 people found
this helpful
I let a property on Dean Park Street, Stockbridge and think that Umega are great. I've not needed much from them to be honest as the property is so lovely, but when I have been in touch they have been very positive and good to ...
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“Umega were very easy to deal with when finding my ......”

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Jan 22,2016
Minithumbup
By: 'Michelle'
Jan 22,2016
1 people found
this helpful
Umega were very easy to deal with when finding my first home in Scotland. They acted as a very efficient link between the landlord and myself. Leona was my property manager and at all times I felt Leona was also working for my best interest ...
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“I transferred the management of my Canonmills flat to Umega ......”

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Jan 22,2016
Minithumbup
By: 'Neil'
Jan 22,2016
0 people found
this helpful
I transferred the management of my Canonmills flat to Umega in 2013 after trouble with a previous letting agent. The transition over to them was easy and everything has gone well since then. Simple things like statement being easy to understand and them actually doing what ...
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“Having rented a property with Umega for nearly a year, ......”

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Jan 22,2016
Minithumbup
By: 'A'
Jan 22,2016
0 people found
this helpful
Having rented a property with Umega for nearly a year, I've found them to be the best letting agent I've ever rented with. They're helpful, friendly, and you get a very personal service. Emma has been great, particularly when we had questions about our lease. ...
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“Excellent service from all at Umega Lettings. I've had to ......”

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Jan 20,2016
Minithumbup
By: 'Pete'
Jan 20,2016
0 people found
this helpful
Excellent service from all at Umega Lettings. I've had to chop and change my move in date and key arrangements and they have been very accommodating. Thank you....
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“I switched to Umega Lettings following several frustrating years with ......”

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Jan 20,2016
Minithumbup
By: 'Lindsay'
Jan 20,2016
0 people found
this helpful
I switched to Umega Lettings following several frustrating years with another letting agent and I've been impressed with everything so far. They seem very ‘slick' and I like their approach…someone knowledgeable is always available to speak to me which is refreshing!...
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“Umega Lettings rent out my mother's property in Polwarth and ......”

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Jan 20,2016
Minithumbup
By: 'Joyce'
Jan 20,2016
0 people found
this helpful
Umega Lettings rent out my mother's property in Polwarth and its been lovely to know that I have a company that cares to take care of things. We have a lovely family who appear to be taking good care of the property which I know ...
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“Umega let out my property on Grove Street. They understand ......”

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Jan 18,2016
Minithumbup
By: 'Andy'
Jan 18,2016
1 people found
this helpful
Umega let out my property on Grove Street. They understand the urgency of making repairs and of getting rent payments over to me promptly. I would recommend them highly....
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“I have lived in Edinburgh for almost 5 years and have ......”

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Jan 18,2016
Minithumbup
By: 'Dominique'
Jan 18,2016
1 people found
this helpful
I have lived in Edinburgh for almost 5 years and have been in 4 different apartments and must say that the service I have experienced from Umega has been, by far, the best. I am very happy with the service so thank you to the team....
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Staff picture Nikki Moore
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Umega Lettings and Estate Agents aims to deliver an outstanding service to both landlords and tenants and we adhere to high professional standards, acting with integrity at all times. However, if you have a complaint this should be made, in writing to your property manager. If the matter is not brought to a satisfactory conclusion with 5 working days a formal complaint can be made, in writing, to our Head of Office who will investigate the issue and respond within 5 working days. If a customer is still not satisfied they are encouraged to contact either the Association of Residential Letting Agents (ARLA) the National Association of Estate Agents (NAEA) and The Property Ombudsman who may investigate the complaint on our customer's behalf.
Last updated at 4:52 PM 22/02/2022 by Andy Whitmey

Awards won by Umega

Regional Awards won by Umega

Individual Branch Awards

Edinburgh, EH3



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