Umega
4.9/5, 318 reviews
96% recommended
82% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Umega lettings and estate agents is one of Edinburgh's fastest growing agencies with one of the highest Google scores for any agent in the UK.We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show ... show more Umega lettings and estate agents is one of Edinburgh's fastest growing agencies with one of the highest Google scores for any agent in the UK.

We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show to our landlords, tenants, sellers, buyers and, of course, our team.

Best Estate Agents Guide Exceptional Rating (top 5% in the UK)
Negotiator Awards Scottish Agency of the year 2021
Negotiator Awards UK letting agent of the year 2021
Scottish Home Awards Letting Team of the Year 2018/19/20

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Latest Reviews

 View all Reviews 318
22nd Oct 2024
reviewed by 'JOSE'
“My experience with Umega has been one of the worst; some examples of what happened are:- Bathroom floor was ......”
22nd Jul 2022
reviewed by 'Lucy'
“I have let my flat out through Umega for 3 years and they have been fantastic. They make everything so easy ......”
20th May 2022
reviewed by 'Andrew Brown'
“Relationship manager was a complete idiot. Scammed out of a large chunk of deposit. Was minor cleaning issues and they ......”
26th Feb 2022
reviewed by 'Martyna'
“I have Terrible experience with Umega Lettings. I’ve been renting property for over 3 years- nothing was done in the ......”
6th Jul 2021
reviewed by 'Simon'
“Umega have managed my property for several years, latterly through very difficult circumstances.William has been so helpful and knowledgeable ......”
24th May 2021
reviewed by 'Jessica'
“Extremely efficient, friendly and professional service. Both Emma & Maryanne were helpful, responded quickly and were supportive throughout the whole process. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 100% £140,000 £270,000
Lettings 89% 95% £390 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
119 3 170 8 0 0 1 0 16 1
Areas covered
  • EH3
  • Edinburgh
  • EH7
  • Lothians
  • EH1
  • EH8
  • EH4
  • EH9
  • EH5
  • EH10
  • EH6
  • EH11
Address

10 Lister Square
Edinburgh
City of Edinburgh
EH3 9GL
0131 221 0888

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

No Properties

“I used Umega for five years when renting my flat. ......”

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Dec 09,2015
Minithumbup
By: 'Julie'
Dec 09,2015
1 people found
this helpful
I used Umega for five years when renting my flat. They were professional and helpful. I latterly dealt with Kieran, who was absolutely excellent and went out of his way to help me as much as he could. He was first class....
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“I was recommended Umega by one of my friends and ......”

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Dec 08,2015
Minithumbup
Staff profile picture
Isla
By: 'Vijay'
Dec 08,2015
2 people found
this helpful
I was recommended Umega by one of my friends and so I went straight to them.. I think this is one of the best decisions I have taken this year! Laura & Isla took me through the complex maze of letting and managing the letting so ...
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“Had a really excellent experience so far!!! Always very responsive ......”

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Dec 08,2015
Minithumbup
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Steve
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David
By: 'KD'
Dec 08,2015
1 people found
this helpful
Had a really excellent experience so far!!! Always very responsive when we report maintenance issues and usually have someone round within 48 hours. Application procedure was great and we didn't feel under pressure to rush into it (unlike other student letting agents) Flat in pretty much ...
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“I moved out of my HMO flat in Marchmont once ......”

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Dec 07,2015
Minithumbup
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Andy
By: 'Mark'
Dec 07,2015
1 people found
this helpful
I moved out of my HMO flat in Marchmont once I finished up at Uni and gave it to Umega to manage because I walked past their office every day. They found tenants quickly and they take care of everything in the flat so that ...
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Comment on agent fees
Not any hidden charges
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“Umega is the best property management company I have worked ......”

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Dec 07,2015
Minithumbup
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Steve
By: 'Heather'
Dec 07,2015
1 people found
this helpful
Umega is the best property management company I have worked with. They are very friendly company with nice , approachable staff. They were very fast to lease me flat when I bought it two years ago and they made sure they selected the correct tenant. Since ...
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“Steve has been exceptionally helpful from the outset. He is ......”

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Dec 07,2015
Minithumbup
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Steve
By: 'Susie'
Dec 07,2015
1 people found
this helpful
Steve has been exceptionally helpful from the outset. He is professional, knowledgeable, helpful and prepared to take ownership and keep us informed at all times. A pleasure to deal with....
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“Umega rent out two properties for me in Edinburgh and ......”

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Dec 04,2015
Minithumbup
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Andy
By: 'Stephanie'
Dec 04,2015
0 people found
this helpful
Umega rent out two properties for me in Edinburgh and are doing a fantastic job. I hear regularly from them if there is any maintenance / safety inspections needed but they seem happy for me to let them get on with it which is what I ...
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Comment on agent fees
Great Andy Umega Deal .
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“Umega lettings have been dealing with our flat rental in ......”

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Nov 26,2015
Minithumbup
Staff profile picture
Steve
By: 'Catriona'
Nov 26,2015
0 people found
this helpful
Umega lettings have been dealing with our flat rental in Edinburgh for aprox 4 years and are excellent. Steve deals with any maintanence issues promptly and efficiently, with minimum hassle for me. He goes above and beyond to sort out any problems with the communal areas, ...
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“I have found Umega to be excellent for me as ......”

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Nov 26,2015
Minithumbup
Staff profile picture
Steve
By: 'Chris'
Nov 26,2015
0 people found
this helpful
I have found Umega to be excellent for me as a first time landlord. Steve my agent keeps me very well informed about my property & visits it regularly. I would highly recommend both Steve and Umega....
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Comment on agent fees
Standard rental %
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“I needed some important information about my tenancy history and ......”

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Nov 25,2015
Minithumbup
By: 'Gabriel'
Nov 25,2015
0 people found
this helpful
I needed some important information about my tenancy history and electricity/gas meter reader. I talked with Laura, and she kindly dealt with it in less than a couple of hours. So I was very pleased with the result and the costumer service they've provided....
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“We rented a property from Umega for our 2-4th ......”

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Nov 24,2015
Minithumbup
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Andy
By: 'Alun'
Nov 24,2015
0 people found
this helpful
We rented a property from Umega for our 2-4th years at Napier University and had a great time in the property. All at Umega were very polite and helpful and if we return to Edinburgh we'd use them again. Thanks guys!...
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Comment on agent fees
Excellent Stay! Enjoyed the area and dealing
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“We are new to Edinburgh and Umega Lettings helped us ......”

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Nov 24,2015
Minithumbup
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Nikki Moore
By: 'Lakshmi'
Nov 24,2015
0 people found
this helpful
We are new to Edinburgh and Umega Lettings helped us to find the beautiful house in Gyle. The response to the problem (like water draining, Boiler) from staff is amazing. They provided very quick turnaround with solutions and make sure the problem solves in time. ...
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“I placed my property with Umega when I went travelling ......”

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Nov 23,2015
Minithumbup
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Andy
By: 'Paul'
Nov 23,2015
1 people found
this helpful
I placed my property with Umega when I went travelling in 2010, intending to move back in after a year. I managed to get a full time job in New Zealand so continued using their services and all has gone very well over the past 5 or ...
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Comment on agent fees
excellent rental fees
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“I would recommend Umega Lettings having been a tenant of ......”

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Nov 21,2015
Minithumbup
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Andy
Staff profile picture
Nikki Moore
By: 'Dave'
Nov 21,2015
1 people found
this helpful
I would recommend Umega Lettings having been a tenant of theirs for the past 2 and a half years. My property manager was always quick to respond if I needed anything (including a noisy neighbour and a broken loo!) and all went smoothly when I moved ...
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“I used Umega to let out my property in Slateford ......”

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Nov 18,2015
Minithumbup
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Andy
By: 'ScottMcM'
Nov 18,2015
1 people found
this helpful
I used Umega to let out my property in Slateford and they did an excellent job. I can't fault the service. They found a nice tenant quickly, the tenant paid their rent on time, I received my monthly statements, annual statement and was told any ...
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Comment on agent fees
Fees were fair. I paid 10%+VAT which i think is about average. Better than some of the largest agents but more expensive with the newest (untested!) agents I contacted
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“Jacqueline helped me find a flat that suited my needs ......”

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Nov 17,2015
Minithumbup
By: 'happytenant123'
Nov 17,2015
1 people found
this helpful
Jacqueline helped me find a flat that suited my needs and my budget! Everyone I dealt with was very friendly and happy to help. Would recommend Umega 100%. Thanks for everything!...
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“He is very nice person explain all details in deep. ......”

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Dec 19,2014
Minithumbup
By: 'Olivia'
Dec 19,2014
1 people found
this helpful
He is very nice person explain all details in deep. Overall we like the way he express . Such a wonderful services that is offered by Umega team....
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Comment on agent fees
Affordable to me so that's why we are considered as on rent
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“I tried to arrange a viewing with Umega Lettings. Here ......”

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Sep 10,2014
Minithumbdown
By: 'Plastivore'
Sep 10,2014
0 people found
this helpful
I tried to arrange a viewing with Umega Lettings. Here is a list of what is wrong with the way they handled my request: - No follow up from my first attempt (I had to call back 6 hours later) - Viewings during working hours (I ...
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What agent could do to change your mind?
Offer better customer service, especially for prospective tenants, actually write down requirements and not make an appointment for the same day, within the next 4 hours, in the middle of a working day afternoon (booking unilaterally made after my phone call). I understand the economical and convenience reason for group viewings, but other letting agencies in Edinburgh manage it properly (e.g. Southside) and can suit professionals.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Umega Lettings and Estate Agents aims to deliver an outstanding service to both landlords and tenants and we adhere to high professional standards, acting with integrity at all times. However, if you have a complaint this should be made, in writing to your property manager. If the matter is not brought to a satisfactory conclusion with 5 working days a formal complaint can be made, in writing, to our Head of Office who will investigate the issue and respond within 5 working days. If a customer is still not satisfied they are encouraged to contact either the Association of Residential Letting Agents (ARLA) the National Association of Estate Agents (NAEA) and The Property Ombudsman who may investigate the complaint on our customer's behalf.
Last updated at 4:52 PM 22/02/2022 by Andy Whitmey

Awards won by Umega

Regional Awards won by Umega

Individual Branch Awards

Edinburgh, EH3



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