82% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
95% lettings fee satisfaction
Umega lettings and estate agents is one of Edinburgh's fastest growing agencies with one of the highest Google scores for any agent in the UK.We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show ...
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Umega lettings and estate agents is one of Edinburgh's fastest growing agencies with one of the highest Google scores for any agent in the UK.
We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show to our landlords, tenants, sellers, buyers and, of course, our team.
Best Estate Agents Guide Exceptional Rating (top 5% in the UK)
Negotiator Awards Scottish Agency of the year 2021
Negotiator Awards UK letting agent of the year 2021
Scottish Home Awards Letting Team of the Year 2018/19/20
We deliver a much better way to rent or sell your home and we are really proud of our service and the care we show to our landlords, tenants, sellers, buyers and, of course, our team.
Best Estate Agents Guide Exceptional Rating (top 5% in the UK)
Negotiator Awards Scottish Agency of the year 2021
Negotiator Awards UK letting agent of the year 2021
Scottish Home Awards Letting Team of the Year 2018/19/20
Andy
(27)
Steve
(25)
Isla
(25)
Nikki
(23)
Simon
(10)
Erin
(5)
Rebecca
(3)
Kim
(2)
Neil
(2)
William
(2)
Tara
(1)
David
(1)
Emma
(1)
Maciej
(1)
Caroline
(1)
Ben
(1)
David
(0)
Danielle
(0)
Nasim
(0)
Natasha
(0)
Rebecca
(0)
Flora
(0)
Gemma
(0)
Sarah
(0)
Abi
(0)
Georgia
(0)
Robert
(0)
Claire
(0)
Lucy
(0)
Shona
(0)
Gasper
(0)
Derek
(0)
Latest Reviews
View all Reviews 318
22nd Oct 2024
reviewed by 'JOSE'
22nd Jul 2022
reviewed by 'Lucy'
20th May 2022
reviewed by 'Andrew Brown'
26th Feb 2022
reviewed by 'Martyna'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 100% | £140,000 | £270,000 |
| Lettings | 89% | 95% | £390 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 119 | 3 | 170 | 8 | 0 | 0 | 1 | 0 | 16 | 1 |
Areas covered
- EH3
- Edinburgh
- EH7
- Lothians
- EH1
- EH8
- EH4
- EH9
- EH5
- EH10
- EH6
- EH11
Address
10 Lister Square
Edinburgh
City of Edinburgh
EH3 9GL
0131 221 0888
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jan 16,2016
Jan 16,2016
0
people found
this helpful
this helpful
We rent a 4 bedder from Umega on Haymarket Terrace and are really happy with the service to date. We've another 6 months or so left to run but hope to stay in the property for another 12 months if Umega will have us! Quick to fix broken ...
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Jan 16,2016
Jan 16,2016
0
people found
this helpful
this helpful
I've had an excellent service from Umega Lettings since day 1 and have spoken to friends who have had the same. I would certainly recommend them and happy to provide this review!...
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Jan 14,2016
Jan 14,2016
0
people found
this helpful
this helpful
I live overseas and have trusted my apartment to Umega lettings on the recommendation of a close family friend. I have certainly not been disappointed and for the past 4 years all matters have been dealt with swiftly. I tend to deal with Umega over email ...
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Jan 14,2016
Jan 14,2016
0
people found
this helpful
this helpful
Ive been using Umega for the past 3 years and have to say it's been a pleasure. I really appreciate being kept up to date whenever anything happens and I trust that they won't spend my money without asking first, which is reassuring as I'm based ...
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Yes
Jan 14,2016
Jan 14,2016
0
people found
this helpful
this helpful
Umega Lettings manage my property in Abbeyhill. They have always been prompt with payments, have found good tenants nice and quickly and have dealt with any maintenance smoothly. I have recommended Umega to a number of friends who are also happy with the service....
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Yes
Jan 14,2016
Jan 14,2016
0
people found
this helpful
this helpful
I live in an apartment which I rent from Umega Lettings which is fantastic. I'm very happy with the apartment and my property manager is quick to get back to me and has been a big help sorting out my Virgin & gas/elec bills. Thanks ...
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Yes
Yes
Jan 14,2016
Jan 14,2016
0
people found
this helpful
this helpful
I'm very pleased with the management service I get from Umega Lettings. I would not want to single out an individual as so many people have been a big help to me and it doesn't matter who I speak to they always seem to be ...
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Yes
Jan 13,2016
Jan 13,2016
0
people found
this helpful
this helpful
I transferred the management of my Canonmills flat to Umega in 2013 after trouble with a previous letting agent. The transition over to them was easy and everything has gone well since then. Simple things like statement being easy to understand and them actually doing what ...
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Yes
Jan 13,2016
Jan 13,2016
0
people found
this helpful
this helpful
I have dealt with several members of the Umega Lettings team since I handed them my flat to rent 6-7 years ago. Everyone I have dealt with has been incredibly easy to deal with. It's good to have a property manager who knows me and ...
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Comment on agent fees
GOOD
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Yes
Jan 08,2016
Jan 08,2016
0
people found
this helpful
this helpful
Good service. Quick to deal with things broken in the flat. Easy to deal with when I moved out. Having some trouble with my new agent which makes Umega look very good in comparison...
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Comment on agent fees
many option pay fees types umega
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Yes
Jan 06,2016
Jan 06,2016
0
people found
this helpful
this helpful
I am a tenant of Umega and have been living in the same flat for over 2 years. I have no intentions of moving as the flat is great and Umega are always quick to deal with any maintenance or shift appointments around to suit me. ...
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Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 05,2016
Jan 05,2016
0
people found
this helpful
this helpful
My partner and I let a property from Umega in Bruntsfield and are impressed with the service they provide. The flat's in a great location and, although a little tired, the rent reflects this. Umega have been very good at dealing with minor maintenance issues ...
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Comment on agent fees
Satisfaction fees
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Yes
Jan 05,2016
Jan 05,2016
0
people found
this helpful
this helpful
Great service, nice people, fair fees. All very straightforward and I trust that Umega are looking after my best interests and taking care of my property. Would recommend...
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Comment on agent fees
fair fees umega
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Yes
Dec 31,2015
Dec 31,2015
0
people found
this helpful
this helpful
I'm very pleased with the management service I get from Umega Lettings. I would not want to single out an individual as so many people have been a big help to me and it doesn't matter who I speak to they always seem to be ...
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Comment on agent fees
smoothly Agent Fees Andy
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Yes
Yes
Dec 31,2015
Dec 31,2015
0
people found
this helpful
this helpful
Ive been using Umega for the past 3 years and have to say it's been a pleasure. I really appreciate being kept up to date whenever anything happens and I trust that they won't spend my money without asking first, which is reassuring as I'm based ...
read full review
read full review
Comment on agent fees
Best FESS Deal
Was this helpful?
Yes
Yes
Dec 31,2015
Dec 31,2015
0
people found
this helpful
this helpful
Umega Lettings manage my property in Abbeyhill. They have always been prompt with payments, have found good tenants nice and quickly and have dealt with any maintenance smoothly. I have recommended Umega to a number of friends who are also happy with the service....
read full review
read full review
Comment on agent fees
i"m give umega fees in monthly Installment fees
Was this helpful?
Yes
Yes
Dec 31,2015
Dec 31,2015
0
people found
this helpful
this helpful
I live overseas and have trusted my apartment to Umega lettings on the recommendation of a close family friend. I have certainly not been disappointed and for the past 4 years all matters have been dealt with swiftly. I tend to deal with Umega over email ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 31,2015
Dec 31,2015
0
people found
this helpful
this helpful
I live in an apartment which I rent from Umega Lettings which is fantastic. I'm very happy with the apartment and my property manager is quick to get back to me and has been a big help sorting out my Virgin & gas/elec bills. Thanks ...
read full review
read full review
Comment on agent fees
Good things optional payments
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Yes
Yes
Dec 29,2015
Dec 29,2015
0
people found
this helpful
this helpful
Jacqueline has been a huge help to me as this was the first time I have rented in the UK. She helped me with WiFi and the gas and electricity which was very kind of her as it was so different to where I previously ...
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Yes
Dec 21,2015
Dec 21,2015
0
people found
this helpful
this helpful
Umega Lettings helped make our move across the Atlantic as seamless as possible. From pre-tenency through tenancy Emma has been patient, prompt, and informative in answering various questions and has been a tremendous aid in our adjusting to life in a new city and country. ...
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Yes
Dec 18,2015
Dec 18,2015
0
people found
this helpful
this helpful
I rent a flat in Newington from Umega Lettings and have always found them a pleasure to deal with. They always seem happy and cheery!...
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Comment on agent fees
good will agents fees
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Yes
Dec 18,2015
Dec 18,2015
0
people found
this helpful
this helpful
I have previously rented my flat and now my mothers and they have been absolutely fantastic. They make it so easy and keep in contact with me at all times, I would highly recommend them to anyone looking to rent a property....
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Comment on agent fees
Very reasonable
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Yes
Dec 18,2015
Dec 18,2015
0
people found
this helpful
this helpful
Our first experience with Umega was as tenants, and we were very impressed with the level of service to us and the Landlords. So, when we were in a position to get a property of our own onto the rental market we immediately chose Umega ...
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Yes
Dec 17,2015
Dec 17,2015
0
people found
this helpful
this helpful
Very glad I chose Umega to rent out my property as I plan to move back in and I know they're keeping a close eye on it while I'm away. Its nice to get photos of it once in a while to see how it's ...
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Comment on agent fees
good understating
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Yes
Dec 17,2015
Dec 17,2015
1
people found
this helpful
this helpful
Here I'm only reviewing a specific person, Jacqueline, who has been a tremendous help to me. Among her many virtues are always being available/reachable and always thinking beyond what's been asked of her to see if she can do even more to help while ...
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Yes
Dec 16,2015
Dec 16,2015
0
people found
this helpful
this helpful
Umega have been my letting agents for about 2 years now and all has gone well. My apartment is in great condition and issues with the factors were dealt with by Umega. Happy tenants!...
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Yes
Dec 15,2015
Dec 15,2015
0
people found
this helpful
this helpful
The Agents (Leona / Jacqueline) has been wonderful and cooperative at any moment and any time regarding any issue related to the property in order to solve it as soon as possible.
Great job Umega Team .... Keep it up...
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Yes
Dec 10,2015
Dec 10,2015
1
people found
this helpful
this helpful
A lovely bunch of people to deal with and take good care of my rental property. They found lovely tenants and are always quick to get back to me so it's very reassuring...
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Comment on agent fees
Good Monthly Rent
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Yes
Yes
Dec 09,2015
Dec 09,2015
1
people found
this helpful
this helpful
I rent my properties through Umega Lettings and am delighted with the service to date. Rent comes through on time and property has never been empty since I instructed. Would highly recommend...
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Comment on agent fees
Best Monthly renting dealing .
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Yes
Dec 09,2015
Dec 09,2015
1
people found
this helpful
this helpful
I was living in a Umega property for 4 years in Leith and was impressed with the assistance provided by the staff at umega as I prepared to move in, compared to other agents who didn't seem interested in my business. After I moved in the ...
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Comment on agent fees
Good dealing .
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Yes
Andy
(27)
Steve
(25)
Isla
(25)
Nikki Moore
(23)
Simon
Erin
Rebecca
(3)
Neil
(2)
Tara Myburgh
(1)
David
(1)
Maciej
(1)
Caroline
David
(0)
Danielle
(0)
Nasim
Natasha
Rebecca Holden
(0)
Flora Bruce
(0)
Gemma
(0)
Sarah Strachen
(0)
Abi
(0)
Georgia Oritsemeyiwa
(0)
Robert Gardiner
(0)
Claire Smith
(0)
Lucy
Shona John
(0)
Gasper Garcia
(0)
Derek Rout
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Umega Lettings and Estate Agents aims to deliver an outstanding service to both landlords and tenants and we adhere to high professional standards, acting with integrity at all times. However, if you have a complaint this should be made, in writing to your property manager. If the matter is not brought to a satisfactory conclusion with 5 working days a formal complaint can be made, in writing, to our Head of Office who will investigate the issue and respond within 5 working days. If a customer is still not satisfied they are encouraged to contact either the Association of Residential Letting Agents (ARLA) the National Association of Estate Agents (NAEA) and The Property Ombudsman who may investigate the complaint on our customer's behalf.
Last updated at 4:52 PM 22/02/2022 by Andy Whitmey
Best Letting Agent in EH3 
