“Jacqui was extremely efficient, tremendously ......”
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4 Star Review
Jul 31,2024
Jacqui
By:
'Elizabeth'
Jul 31,2024
Branch: Downpatrick, 12 English Street ,
Services: Sales (as a Vendor)
Sold price: £187000 Would you recommend?: Yes
Postcode: BT30
Branch: Downpatrick, 12 English Street ,
Sales (as a Vendor)
Sold price: £187000 Postcode: BT30
0people found this helpful
Jacqui was extremely efficient, tremendously helpful and an excellent communicator. She went way beyond the call of duty to make our sale as painless as possible and i would highly recommend her.... read full review
Trying to rent a property in Belfast and UPS are the agents. They have not been helpful or efficient. Dates for rental have been changed despite agreement with the owner.Communication has been tricky too with calls not being returned. Once deposit was sent they ... read full review
“There are no words. I rented a property for 3......”
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1 Star Review
Oct 08,2022
By:
'S'
Oct 08,2022
Branch: Carrickfergus, 8 Market Place
Services: Lettings (as a Tenant)
Rent PCM: £425 Would you recommend?: No
Postcode: BT38
Branch: Carrickfergus, 8 Market Place
Lettings (as a Tenant)
Rent PCM: £425 Postcode: BT38
1people found this helpful
There are no words. I rented a property for 3 years through UPS. I don't have a clue what these people do all day, but it sure isn't work. Zero communication. Zero emotion. Zero common sense. Total lack of human empathy. I paid my rent every ... read full review
“ABSOLUTE AMITURES! Put in an application wich......”
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1 Star Review
Apr 26,2022
By:
'Marc'
Apr 26,2022
Branch: Ballynahinch, 2 Main Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BT28
Branch: Ballynahinch, 2 Main Street
Lettings (Prospective customer)
Postcode: BT28
2people found this helpful
ABSOLUTE AMITURES! Put in an application wich was accepted then given to another renter at the last minute. They Have now left a disabled Veteran without a home to move into... read full review
I have been treated in an absolutely disgusting manner by the UPS rental team. Nothing but underhand tactics at every turn. AVOID THIS COMPANY!... read full review
Absolutely appalling.
I chose UPS to sell a property we are currently renting out.
I heard NOTHING from them after it went on the market. They put it on property pal and hoped for the best. I had to chase them for updates (I wasn't ... read full review
UPS Andytown Branch.
Really poor service which almost left us homeless with a 2 year old child.
Encouraged to hand in my notice on my current property as the house sale we were engaging in will go through:
Transpired it didn’t after almost 5 months of ... read full review
I rent a house from UPS for two years. They are so friendly and supportive. They always solve the problem very quickly after I report. I feel very happy and comfortable to live in that house. I highly recommend UPS if you want to rent ... read full review
On maternity leave from a full time job currently pregnant again and can not go back to work until after having baby claiming universal Credit due to these circumstances.
Applied for a home in the same street as my mother paid the access Fee £35 inwhich ... read full review
Never seen worse trying to talk to them never seen people who cold not remotely make any sense responses completely bizarre compared to what you said also at beginning of tenancy now 18 months load of crap false complaints they could not remotely back up cos ... read full review
Comment on agent fees
Ludicrous for application also credit check they really are day light robbery granted many agents are in Belfast but when you see the real agreement you will see no blatent illegal charges and redicluss ones also dispute being told previously by the FCA still illegally trying to force insurance you don't want or need on you. Then giveing unlawfully the insurance company your details and blatantly lieing to them saying you want to buy insurance fom them when you don't and did not consent and clearly stated the opposite
Fast, efficient and quality service throughout. Will be highly recommending
Such a stressful time in my life that was made easier by the hard work and empathy of the management team.... read full review
Phoned up with an urgent need for information. The rental division were very quick with their response and allowed me to solved the problem before end of buisness on the same day... read full review
I'll preface my review by saying that I've rented all over the UK over the past 20 years, and lived in around 15 different properties over that time. I move a lot for work. The reason for me stating that is to make clear that I have ... read full review
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(1)
If I could heart this review I would do it 100 times, I've had so much trouble with Stephen also and we are wanting to move out and he done an inspection 2 days ago and is wanting to come out and do another one, and when I asked him what for he couldn't give me a straight answer apart from "It's our policy" .. They are the worst estate agents I have dealt with and they have been trying to take money off me which was "arrears" when it shouldn't have been arrears in the first place, it was his col ...
“Worst letting agents I've ever had the displeasure of dealing ......”
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1 Star Review
Sep 08,2017
By:
'Scott'
Sep 08,2017
Branch: Belfast, 324 Upper Newtownards Road
Services: Lettings (as a Tenant)
Rent PCM: £400 Would you recommend?: No
Postcode: BT6
Worst letting agents I've ever had the displeasure of dealing with. Moved over to the country quickly and needed a place to stay organised before I got there so I agreed to sign a lease for a property from UPS, the company refused to meet ... read full review
Anytime there was a problem with the property, either no response, a promise to fix with no actual action, or rarely a ''handyman'' would be sent out, make an evaluation and never returned to fix, or did a total botch job, the problem never got ... read full review
Comment on agent fees
Disgusting that they charge fees to check credit etc, when this should be the landlords responsibility.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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