Trading Places Estate & Letting Agents
4.9/5, 217 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11). We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas. Our experience and values As a family-run estate agent operating as an independent company, we’re ... show more Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and we truly care about the service we provide.
My wife and I live in this fantastic community - we’re genuinely local people with a lifetime of local knowledge and experience; so when we are asked “What’s it like here?” we can give real, honest answers.

Buying and selling property
We have a dedicated sales department for all types of residential property sales, including large period houses, Abraham maisonettes and conversion/purpose built flats. If you’re looking for associated services such as surveyors, mortgage advice, property lawyers or removal companies, we can point you in the right direction.

Lettings
Our lettings department specialises in helping tenants and landlords connect. We have an abundance of advice for landlords and some great information for tenants too.

Property management
We also have a dedicated property management department to help take away the hassle and complications involved in the day to day running of the tenancy. With us you have an estate agent, letting agency and a property management company all rolled into one.

What our clients say
People often tell us how we differ to other estate agents and it seems our friendly and proactive approach to the property business comes as a welcome change. We are proud to have a 5-star rating.
Why not pop in and see us for a chat sometime? Both we and our loyal and dedicated team very much look forward to meeting you.

Gary and Jennifer Butler
Trading Places Estate & Letting Agents

Your local family-run estate agent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £1,075,000
Lettings 97% 96% £600 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 0 84 7 57 3 21 0 4 2
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Address

46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

No Properties

“I have been with Trading Places as a landlord for ......”

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Feb 28,2017
Minithumbup
Gary
Jamie
By: 'Mr'
Feb 28,2017
0 people found
this helpful
I have been with Trading Places as a landlord for over 10 years and have only good words to say about Gary and his carefully selected and trained team. It's not easy to maintain such high standards over a long period of time. Special mention also ...
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Comment on agent fees
No complaints about the fees. Fair and justified for the services provided.
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review Mr Siddiqui. ...

“I have had a fantastic experience with Trading Places and, ......”

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Feb 26,2017
Minithumbup
Jamie
By: 'Claire'
Feb 26,2017
0 people found
this helpful
I have had a fantastic experience with Trading Places and, in particular, Jamie Gordon. Jamie told me everything I needed to know as a first time landlady and even helped me to fill out the relevant forms and applications. Jamie is professional, diligent and ensured ...
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Comment on agent fees
Good
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for your kind review Claire. ...

“When we decided to move to the area I met 33 ......”

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Feb 20,2017
Minithumbup
By: 'Darrel'
Feb 20,2017
0 people found
this helpful
When we decided to move to the area I met 33 different estate agents in one day from Walthamstow, Leytonstone and Leyton. Although they haven't got the smartest branding I can say without doubt Paul was by far the best most sincere and responsive agent we ...
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“Great estate agents, my favourite in East London. Used twice ......”

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Jan 17,2017
Minithumbup
Jennifer
By: 'Alison'
Jan 17,2017
0 people found
this helpful
Great estate agents, my favourite in East London. Used twice and both transactions have gone really smoothly thanks to the helpful, hard working and knowledgeable staff. Thank you....
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Comment on agent fees
Good
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By: Jennifer Butler
Oct 30, 2017
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Thank you, Alison. Feedback is appreciated! All the best for the future. kind regards, Jen and Paul ...

“Jennifer was great liaising with both our buyers and our ......”

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Jan 09,2017
Minithumbup
Jennifer
By: 'Natasha'
Jan 09,2017
1 people found
this helpful
Jennifer was great liaising with both our buyers and our seller and despite the range of difficulties and issues that emerged during the process everything worked out in the end. She is very experienced and supportive and I would highly recommend her....
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By: Jennifer Butler
Oct 30, 2017
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Thank you, Natasha, glad we got the result for you. Wishing you well for the future. Kind regards, Jen ...

“We were really happy with the service Trading Places offer, ......”

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Dec 19,2016
Minithumbup
Jamie
By: 'Excellent'
Dec 19,2016
0 people found
this helpful
We were really happy with the service Trading Places offer, especially with Jamie Gordon who's keenness to help and advice. offered was excellent. Professional service from a great person. Very much recommendable. Thank you Jamie. I would use Trading Places in the future. Ricardo&Natalia...
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much Ricardo & Natalia. ...

“Many years with this agent, recommend without hesitation. Absolutely first ......”

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Dec 18,2016
Minithumbup
Gary
By: 'Alan'
Dec 18,2016
1 people found
this helpful
Many years with this agent, recommend without hesitation. Absolutely first class service, all the administration done professionally, always calm and approachable, easy to communicate with, it is extremely reassuring to know my property's looked after by Mr Butler....
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Comment on agent fees
Fees are fine. In property management there is a great deal of administration as well as delicate negotiating, it is worth paying to make sure it's done properly.
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“I would highly recommend Trading Places and in particular Jen ......”

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Dec 12,2016
Minithumbup
Jennifer
By: 'Lou'
Dec 12,2016
0 people found
this helpful
I would highly recommend Trading Places and in particular Jen and Paul. Both were very knowledgeable about Leytonstone and communicated well once our purchase was moving forward. Bright and bubbly and happy to help in anyway they could. THANKS...
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By: Jennifer Butler
Oct 30, 2017
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Thank you so much, Lou! Glad we could help finding your home. All the best for your future. Best wishes, Jen and Paul ...

“Jamie always responded efficiently, accurately and politely. He is professional ......”

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Dec 09,2016
Minithumbup
Jamie
By: 'H'
Dec 09,2016
0 people found
this helpful
Jamie always responded efficiently, accurately and politely. He is professional and friendly.He is extremely helpful. Despite the issues arose(right to rent/ID ) he managed to contact the authorities and we moved in on time .I would expect a bigger and better apartment next ...
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By: Jamie Gordon
Dec 09, 2016
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Thank you very much Hasouna for leaving your kind review. I wish yourself & Maria all the very best in your new home. Kind regards, Jamie ...

“He was so helpful with us, and answered always so ......”

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Nov 15,2016
Minithumbup
Jamie
Gary
By: 'Adam'
Nov 15,2016
0 people found
this helpful
He was so helpful with us, and answered always so kindly at anytime when we had a question. He tried to find to us the best property what we're looking for and the good news: he did it! We are so grateful for everything to ...
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Comment on agent fees
Good
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By: Jamie Gordon
Dec 09, 2016
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Thank you very much Adam for writing this review. I wish yourself, Adrienn & Alexandra all the very best in your new home. Kind regards, Jamie & the rest of the team. ...

“Very professional and helpful throughout the entire process. We were ......”

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Oct 24,2016
Minithumbup
Jamie
By: 'Tom'
Oct 24,2016
0 people found
this helpful
Very professional and helpful throughout the entire process. We were able to view, secure and move into a property within 1 week and were helped along at every stage....
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Comment on agent fees
Agency fees were acceptable for London.
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By: Jamie Gordon
Dec 09, 2016
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Thank you for taking the time to write this review Tom. All the best, Jamie. ...

“We've had a really good experience with Trading Places, they ......”

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Oct 18,2016
Minithumbup
Jamie
By: 'Leo'
Oct 18,2016
0 people found
this helpful
We've had a really good experience with Trading Places, they made the process of moving very smooth, and both Jamie and Rosie have been really helpful throughout. I'd definitely recommend them to anyone moving to the area. The online fault reporting tool is a big ...
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Comment on agent fees
All agencies have high fees these days, but trading places charged slightly less than other local companies we were looking at.
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By: Jamie Gordon
Dec 09, 2016
View all comments (1)
Thank you very much Leo. We wish you all the best in your new home, from Jamie & the team. ...

“I recently moved into the Bushwood area of Leytonstone and ......”

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Oct 17,2016
Minithumbup
Jamie
By: 'Andrew'
Oct 17,2016
0 people found
this helpful
I recently moved into the Bushwood area of Leytonstone and I can highly recommend Trading Places as agency. From the beginning of the process Jamie (and Rosie) were fantastic people to deal with. Knowledgeable about the area, helpful and on top of everything. Nothing was ...
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Comment on agent fees
Fees were extremely reasonable compared to other agents
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By: Jamie Gordon
Oct 17, 2016
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Thank you very much Andrew. I wish you all the best in your new home. Kind regards, Jamie ...

“We have rented a property through trading places twice now ......”

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Oct 04,2016
Minithumbup
Jamie
By: 'Sophie'
Oct 04,2016
0 people found
this helpful
We have rented a property through trading places twice now and are pleased with the service. Responses are always timely and the staff are friendly and competent. I would happily go with them again and recommend them....
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By: Jamie Gordon
Oct 17, 2016
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Thank you very much Sophie. All the best, Jamie ...

“Throughly impressed with the whole team here from my first ......”

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Sep 13,2016
Minithumbup
Jamie
By: 'Felix'
Sep 13,2016
0 people found
this helpful
Throughly impressed with the whole team here from my first call to collecting keys for my new home. They listened to what I needed and then really went out of their way to keep the whole process well managed and so un stress full. With ...
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By: Jamie Gordon
Oct 04, 2016
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Thank you very much Felix for taking the time to write this review. All the best in your new home. ...

“We wandered in off the street, and I'm so glad ......”

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Sep 12,2016
Minithumbup
Jamie
By: 'Amy'
Sep 12,2016
0 people found
this helpful
We wandered in off the street, and I'm so glad we did. In the same day, we were shown several flats, one of which we made an offer on and within 3 weeks were moved in. The process was smooth and hassle-free. Jamie and Rosie are ...
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By: Jamie Gordon
Oct 04, 2016
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Thank you very much for your kind review. I wish you all the very best in your new home. ...

“Excellent experience throughout the lettings process, both Jamie and Rosie ......”

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Aug 22,2016
Minithumbup
Jamie
By: 'Craig'
Aug 22,2016
0 people found
this helpful
Excellent experience throughout the lettings process, both Jamie and Rosie couldn't help us more. As soon as you alert them to any issue they were straight on it for a fix or solution and as a whole have made renting with Trading places easy and ...
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By: Jamie Gordon
Aug 23, 2016
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Thank you very much Craig for completing this review for us. We wish you and Katie all the best in your new home. Jamie & Rosie ...

“I have both bought and sold property through trading places ......”

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Aug 19,2016
Minithumbup
Jennifer
By: 'Rach'
Aug 19,2016
0 people found
this helpful
I have both bought and sold property through trading places now and each time I have been more than happy with the service provided. The staff are professional and client focused. Every time I had a question or a concern, Jennifer was supportive, prompt and ...
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Comment on agent fees
For the service you receive the fee is competitive and well worth the value
Was this helpful? Yes
By: Jennifer Butler
Aug 19, 2016
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Hi Rach, Thank you for your review. It has been a pleasure dealing with you. All the best in Oz. Jen ...

“Excellent service I was kept up to date throughout the ......”

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Aug 18,2016
Minithumbup
Jamie
By: 'Monica'
Aug 18,2016
0 people found
this helpful
Excellent service I was kept up to date throughout the entire process. It gave me piece of mind knowing everything was being delt with so professionally....
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Comment on agent fees
Good
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By: Jamie Gordon
Aug 23, 2016
View all comments (1)
Thank you very much Monica. Kind regards, Jamie and the team. ...

“I've been a Trading Places lettings client since 2012 and have ......”

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Aug 16,2016
Minithumbup
Kevin
Jamie
By: 'Frank'
Aug 16,2016
0 people found
this helpful
I've been a Trading Places lettings client since 2012 and have just recently moved into a second property managed by them. The prospect of moving always makes me apprehensive but this time it was compounded by the idea that we would have to possibly change letting ...
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By: Jamie Gordon
Aug 18, 2016
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Thank you for writing the review Frank. Good luck in your new home, as ever we are only a phone call away if you need us. From Jamie and the team. ...

“Jamie was fantastic from start to finish, we went on ......”

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Aug 14,2016
Minithumbup
Jamie
By: 'Jo'
Aug 14,2016
0 people found
this helpful
Jamie was fantastic from start to finish, we went on a Leytonstone recommendation, numerous people stating Jamie is an excellent estate agent and truly professional in his manner. We are so happy we went with Trading Places, Jamie in particular was incredibly helpful. This was ...
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Comment on agent fees
Reasonable fees, considering what they are doing on our behalf.
Was this helpful? Yes
By: Jamie Gordon
Aug 18, 2016
View all comments (1)
Thank you for taking the time to write this review for us Jo. Wishing you and Scott all the best and you knew where we are if you need us! From Jamie and the rest of the team at Trading Places. ...

“Jamie at Trading Places made finding a property after we ......”

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Aug 12,2016
Minithumbup
Jamie
By: 'Lauren'
Aug 12,2016
1 people found
this helpful
Jamie at Trading Places made finding a property after we had completed an international move a breeze. He and the team have provided great, prompt service since we moved in and have gone above and beyond in helping us navigate and understand the rental process ...
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By: Jamie Gordon
Aug 18, 2016
View all comments (1)
Thank you very much for taking the time out of your busy day to complete this review for us. I wish the both of you all the happiness in your new home and you know where we are if you need anything. From Jamie and the team and Trading Places. ...

“We were recommended to Trading Places by a friend who ......”

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Jun 14,2016
Minithumbup
Jennifer
By: 'Andrea'
Jun 14,2016
0 people found
this helpful
We were recommended to Trading Places by a friend who had recently sold in the Leytonstone area. They were very professional from the outset and were very helpful with the whole selling process. Being a local estate agent mean't they had excellent knowledge of the ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Jennifer Butler
Aug 19, 2016
View all comments (1)
Hi Andrea and Damian. Thank you for your review. We really appreciate the feedback and was a pleasure working with you. Wishing you well for the future. Best, Jen ...

“Being new to the lettings market we required expert and ......”

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Sep 08,2014
Minithumbup
By: 'MALCOLM'
Sep 08,2014
0 people found
this helpful
Being new to the lettings market we required expert and constuctive guidence. After consulting numerous estate agents in the area we found (TRADING PLACES) had the necessary expertise and local knowledge to navigate us through the complex rules and regulations surrounding the lettings market. We ...
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Comment on agent fees
The property management fees are very reasonable and the lettings renewal fee can be spread over the first three months to aid cash flow. The letting renewal fees are always negotiated in a professional manner with an emphasis on prevailing market conditions.
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“I have rented my flat with Trading Places for over ......”

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Sep 04,2014
Minithumbup
Kevin
By: 'Claire'
Sep 04,2014
0 people found
this helpful
I have rented my flat with Trading Places for over a year now and have found Kevin Butler to be fantastic throughout this time. I have had a few issues with my property and Kevin is always on hand to resolve them, quickly, with little ...
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“The support given with renting and finding new tenants has ......”

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Sep 03,2014
Minithumbup
By: 'Monica'
Sep 03,2014
0 people found
this helpful
The support given with renting and finding new tenants has been excellent. Also when there are any problems I am informed straight away and any assistance required to solve the problems is provided. I would recommend Trading Places to any landlord. Thank you for all ...
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Comment on agent fees
The fees are worth the service provided.
Was this helpful? Yes

“Repair issues and tenants concerns are addressed timely and professionally. ......”

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Sep 03,2014
Minithumbup
Kevin
Gary
By: 'Idris'
Sep 03,2014
0 people found
this helpful
Repair issues and tenants concerns are addressed timely and professionally. A recent renovation to my property was carried out in within two weeks with tenants ready to move in the following day. Upon inspection of the work done, I was amazed on how the flat ...
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“My property has been managed by Trading Places for the ......”

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Sep 03,2014
Minithumbup
By: 'Satvinder'
Sep 03,2014
0 people found
this helpful
My property has been managed by Trading Places for the last ten years or so. During this time I have found them to be totally professional and committed to providing a good management service. I have never experienced any problems to date and where minor ...
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“Trading places have been a pleasure to work with. Gary ......”

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Jun 09,2014
Minithumbdown
Gary
Steve
By: 'Sybtain'
Jun 09,2014
0 people found
this helpful
Trading places have been a pleasure to work with. Gary was particularly responsive and was able to negotiate temporary arrangements for me when my future was uncertain in London. Would recommend them....
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“Trading Places have dealt with my renewal of contact in ......”

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May 06,2014
Minithumbup
Gary
Kevin
By: 'Dean'
May 06,2014
0 people found
this helpful
Trading Places have dealt with my renewal of contact in a professional, helpful manner and have always been really quick to respond. The management are really friendly and approachable and are prompt in dealing with any requests or issues I have had. I would definitely ...
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Staff picture Jamie
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Staff picture Jennifer
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Staff picture Gary
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Staff picture Steve
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Staff picture Erlandas
(27)
Staff picture Kevin
(13)
Staff picture Steve
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 5:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents

Regional Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11



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Trading Places Estate & Letting Agents