Trading Places Estate & Letting Agents
4.9/5, 217 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11). We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas. Our experience and values As a family-run estate agent operating as an independent company, we’re ... show more Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and we truly care about the service we provide.
My wife and I live in this fantastic community - we’re genuinely local people with a lifetime of local knowledge and experience; so when we are asked “What’s it like here?” we can give real, honest answers.

Buying and selling property
We have a dedicated sales department for all types of residential property sales, including large period houses, Abraham maisonettes and conversion/purpose built flats. If you’re looking for associated services such as surveyors, mortgage advice, property lawyers or removal companies, we can point you in the right direction.

Lettings
Our lettings department specialises in helping tenants and landlords connect. We have an abundance of advice for landlords and some great information for tenants too.

Property management
We also have a dedicated property management department to help take away the hassle and complications involved in the day to day running of the tenancy. With us you have an estate agent, letting agency and a property management company all rolled into one.

What our clients say
People often tell us how we differ to other estate agents and it seems our friendly and proactive approach to the property business comes as a welcome change. We are proud to have a 5-star rating.
Why not pop in and see us for a chat sometime? Both we and our loyal and dedicated team very much look forward to meeting you.

Gary and Jennifer Butler
Trading Places Estate & Letting Agents

Your local family-run estate agent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £1,075,000
Lettings 97% 96% £600 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 0 84 7 57 3 21 0 4 2
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Address

46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

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“Pleasure renting through trading places, Jamie helped us enormously with ......”

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Feb 21,2018
Minithumbup
Jamie
By: 'Jamie'
Feb 21,2018
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Pleasure renting through trading places, Jamie helped us enormously with a big move from Nottingham down to London by ensuring everything went as smooth as possible....
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By: Jamie Gordon
Mar 09, 2018
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Thank you very much for your review Jamie. All the best, Jamie ...

“for many years Jamie Gordon is always first port of ......”

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Feb 02,2018
Minithumbup
Jamie
By: 'Mr'
Feb 02,2018
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for many years Jamie Gordon is always first port of call for dealing with my rental properties. Feedback from tenants to me the landlord is that they also find him excellent, which helps start a tenancy on the right foot. Highly recommended from a landlord ...
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Comment on agent fees
Fair, for great service.
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By: Jamie Gordon
Mar 09, 2018
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Thank you very much for your great review Mr Smith. All the best, Jamie ...

“Trading Places, specifically Jennifer Butler whom we mainly dealt with, ......”

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Jan 25,2018
Minithumbup
Jennifer
By: 'H'
Jan 25,2018
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Trading Places, specifically Jennifer Butler whom we mainly dealt with, were excellent. Jen kept us updated, chased solicitors, negotiated a good price and stopped us walking away from the sale when the situation with our buyers became tricky. Not many agents are capable of doing ...
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Comment on agent fees
Good
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By: Jennifer Butler
Jan 25, 2018
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Thank you very much 'H Hooks' for your review. Wishing you all the best for the future. KR, Jen ...

“Trading Places provided us a great and fast service. Our ......”

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Jan 22,2018
Minithumbup
Jamie
By: 'E.'
Jan 22,2018
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Trading Places provided us a great and fast service. Our main contact Jamie was very professional, helpful and always answered our queries quickly. Overall we are very satisfied with the agency....
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Comment on agent fees
Reasonable for London
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By: Jamie Gordon
Jan 22, 2018
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Thank you very much for your review. All the best, Jamie ...

“Trading Places delivered excellent customer service, in particular Jamie. Jamie ......”

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Jan 16,2018
Minithumbup
Jamie
By: 'Excellent'
Jan 16,2018
0 people found
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Trading Places delivered excellent customer service, in particular Jamie. Jamie was helpful and patient from the moment we started looking at the property to the moment we got our keys. He was always very prompt in responding to emails with any questions we had. When ...
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Comment on agent fees
Good
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By: Jamie Gordon
Jan 22, 2018
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Thank you very much for your review. All the best, Jamie ...

“Jamie did everything he could to make our experience as ......”

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Jan 04,2018
Minithumbup
Jamie
By: 'Rarz'
Jan 04,2018
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Jamie did everything he could to make our experience as easy as possible, he has a very professional demeanour with a personal touch. I would definitely recommend his services to anyone looking to rent....
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By: Jamie Gordon
Jan 22, 2018
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Thank you for the review Rarz. Kind regards, Jamie ...

“Very good service, all queries promptly and efficiently answered. Happy ......”

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Jan 02,2018
Minithumbup
Jamie
Steve
By: 'Graham'
Jan 02,2018
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Very good service, all queries promptly and efficiently answered. Happy to leave all aspects of management of my property in their safe hands. I am grateful to Jamie for very quickly finding new tenants and sorting out all the paperwork. Also a big thank you ...
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Comment on agent fees
Reasonable fees for services provided
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By: Jamie Gordon
Jan 22, 2018
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Thank you very much for your review Graham. Kind regards, Jamie ...

“Excellent work and determination as always thank you Jamie. Very ......”

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Nov 30,2017
Minithumbup
Jamie
By: 'RP'
Nov 30,2017
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Excellent work and determination as always thank you Jamie. Very pleased with the service and support through out the process....
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By: Jamie Gordon
Dec 04, 2017
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Thank you very much. All the best, Jamie ...

“We would like to express our sincer thanks to Jamie ......”

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Nov 24,2017
Minithumbup
Jamie
By: 'Excellent'
Nov 24,2017
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We would like to express our sincer thanks to Jamie Gordon on helping us through the process of renting our property. The whole process was handled very professionally and we would highly recommend Trading Places....
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Comment on agent fees
We thought the fees were a bit excessive
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By: Jamie Gordon
Dec 04, 2017
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Thank you for your review and I wish you happiness in your new home. Kind regards, Jamie ...

“We are repeat clients of Jamie's as we are so ......”

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Oct 31,2017
Minithumbup
Jamie
By: 'J'
Oct 31,2017
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We are repeat clients of Jamie's as we are so happy with his services. All questions/queries are answered promptly. Jamie is really helpful and his knowledge regarding the rental market is valued by us....
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Comment on agent fees
Good
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By: Jamie Gordon
Dec 04, 2017
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Thank you for your kind review Julie. I wish you all the best with your tenants. Kind regards, Jamie ...

“Highly recommended!!! Professional, quick, reliable.Thank you Jamie, I had ......”

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Oct 21,2017
Minithumbup
Jamie
By: 'Cilla'
Oct 21,2017
0 people found
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Highly recommended!!! Professional, quick, reliable. Thank you Jamie, I had a very very good experience with this company. I hope to deal with u soon again :)...
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Comment on agent fees
Could be cheaper, but fair for the service provided.
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By: Jamie Gordon
Oct 26, 2017
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Thank you very much Csilla. ...

“Jamie Gordon is great guy, professional and really helpful. I ......”

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Oct 21,2017
Minithumbup
Jamie
By: 'Petit'
Oct 21,2017
0 people found
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Jamie Gordon is great guy, professional and really helpful. I would recommend anyone to use Trading Places. They are really good and friendly....
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Comment on agent fees
Could be cheaper but not bad for the service provided.
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By: Jamie Gordon
Oct 26, 2017
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Thank you very much Petit. ...

“We saw the house on Thursday and on Tuesday it ......”

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Sep 06,2017
Minithumbup
Jamie
By: 'Oxana'
Sep 06,2017
0 people found
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We saw the house on Thursday and on Tuesday it was ours. In 4 working all paperwork was done. Such quick and efficient work was done by Trading Places Team. Special thanks to Jamie!...
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Comment on agent fees
The Agent's fees are just like anywhere also
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By: Jamie Gordon
Sep 08, 2017
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Thank you very much for your kind review Oxana. ...

“Jennifer was recommended to us by someone who had used ......”

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Sep 05,2017
Minithumbup
Jennifer
By: 'Nonimouse'
Sep 05,2017
0 people found
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Jennifer was recommended to us by someone who had used Trading Places recently and we were glad we trusted them. She is highly expert at her job, knows the area inside out, and was great to deal with. Everything she said about preparing the property ...
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Comment on agent fees
It's always painful paying commission to an estate agent but I know that we would not have had such a quick sale or got the price we did without Jennifer's excellent work.
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By: Jennifer Butler
Oct 30, 2017
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Thank you very much for your review. Wishing you all the best for the future. Kind regards, Jen ...

“I found Jennifer and Paul great to work with selling ......”

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Sep 02,2017
Minithumbup
Jennifer
By: 'East'
Sep 02,2017
0 people found
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I found Jennifer and Paul great to work with selling my house. Jennifer was sensible and tenacious and kept what turned out to be a tricky sale on track. Paul was delightful and endlessly cheerful through several long days showing clients around my home. The ...
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Comment on agent fees
Reasonable considering the work it took.
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By: Jennifer Butler
Oct 30, 2017
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Thank you for your review. Wishing you all the best for the future. Kind regards, Jen and Paul ...

“Jen and Paul were both excellent in helping me sell ......”

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Aug 18,2017
Minithumbup
Jennifer
By: 'Rupert'
Aug 18,2017
0 people found
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Jen and Paul were both excellent in helping me sell my house. They were honest and straightforward, and considerably more realistic than other agents I approached. They kept me well-informed throughout the process and were never bothered when I had one more question to ask ...
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Comment on agent fees
Their fees were perfectly reasonable compared to other local agents. Online agents may try to hook you with promises of lower fees, but can you compare with real local knowledge?
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By: Jennifer Butler
Oct 30, 2017
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Thank you very much, Rupert, for your review. Wishing you all the best for the future. Kind regards, Jen and Paul ...

“We've had a very pleasant experience with Trading Places Estate & ......”

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Aug 16,2017
Minithumbup
Jamie
Gary
By: 'Angelo'
Aug 16,2017
0 people found
this helpful
We've had a very pleasant experience with Trading Places Estate & Letting Agents. Gary initially helped us as Jamie was on holiday. Gary has been very helpful. When Jamie took over, he has been very helpful as well and patient in answering our questions.They were ...
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By: Jamie Gordon
Aug 17, 2017
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Thank you very much for the review Angelo & Ronalyn. We wish you all the best in your new home. ...

“I found Trading Places to be incredibly helpful when looking ......”

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Aug 15,2017
Minithumbup
Jamie
Kevin
By: 'Aisha'
Aug 15,2017
0 people found
this helpful
I found Trading Places to be incredibly helpful when looking for a new property to rent. I was searching whilst living abroad, which made it a little more tricky but, the staff at Trading Places made every effort to make the process as easy and ...
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By: Jamie Gordon
Aug 17, 2017
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Thank you very much for the review Aisha. All the best, Jamie ...

“I have used Trading Places previously. They are consummately professional ......”

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Aug 05,2017
Minithumbup
Jamie
Gary
By: 'Alison'
Aug 05,2017
0 people found
this helpful
I have used Trading Places previously. They are consummately professional but also manage to provide a personal service. This, for me, means they match the tenants needs with the landlords requirements perfectly, because they listen to their clients! which is what makes them better than ...
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Comment on agent fees
Reasonably priced and a simple breakdown of fees with various options.
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much Alison. ...

“A professional service delivered by Jamie and Gary at Trading ......”

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Jul 25,2017
Minithumbup
Jamie
Gary
By: 'rla38'
Jul 25,2017
0 people found
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A professional service delivered by Jamie and Gary at Trading places. Very pleasant to deal with and a great support when moving into our new flat....
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Comment on agent fees
Fair price
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review. ...

“I had a wonderful experience dealing with Trading Places, specifically ......”

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Jul 04,2017
Minithumbup
Jamie
By: 'NoshW'
Jul 04,2017
0 people found
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I had a wonderful experience dealing with Trading Places, specifically Jamie Gordon. He was always very patient and friendly, answering all our questions promptly. Our process was slightly complicated and required some extra paperwork, and Jamie always handled them very graciously and with diligence, always ...
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Comment on agent fees
The fees were completely reasonable for the amount of services provided
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review Noshali. I hope you are both settling in well! ...

“I am very delighted that everything paul has helped for ......”

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Jun 23,2017
Minithumbup
By: 'Ella'
Jun 23,2017
0 people found
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I am very delighted that everything paul has helped for me. Buying property can be very frustrating and stressful. He made it easy process and very professional. Also very friendly! I am glad he helped me. Thank you so much Paul!...
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Comment on agent fees
Very reasonable price
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“I've had a great experience with Trading Places. Jamie was ......”

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Jun 18,2017
Minithumbup
Jamie
By: 'Nick'
Jun 18,2017
0 people found
this helpful
I've had a great experience with Trading Places. Jamie was informative and genuine when showing me the flat and patient and helpful when when organising the paperwork. The warming present was a nice touch! They always respond quickly and Sandra was really helpful getting the ...
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Comment on agent fees
Fee's are fairly standard amounts and not the silly amounts some have started charging. The rent is reasonable for a good one bed on a quiet road too.
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review Nick. ...

“I 'm very impressed by the service provided by Jamie. ......”

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Jun 17,2017
Minithumbup
Jamie
Jamie
By: 'YZ'
Jun 17,2017
0 people found
this helpful
I 'm very impressed by the service provided by Jamie. He is very knowledgeable of the latest regulations and always answer my questins promptly and very patient in explaining different scenarios. He has provided a lot of useful advice before we prepared to let and ...
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review. ...

“After various blow outs from other local estate agents I ......”

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May 07,2017
Minithumbup
Jamie
By: 'Robert'
May 07,2017
0 people found
this helpful
After various blow outs from other local estate agents I stumbled across trading places, after a 30 minute viewing I was settled into my new home. Helpful and courteous to the extreme I couldn't have asked for more from a local family run estate agents. Start ...
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review Rob! ...

“Paul showed us around the property and then Jennifer took ......”

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Apr 07,2017
Minithumbup
Jennifer
By: 'T'
Apr 07,2017
0 people found
this helpful
Paul showed us around the property and then Jennifer took us through the purchase. Both were exceptionally and refreshingly friendly and Jennifer was consistently present and helpful every step of the way and put us completely at ease with our first home purchase. Won't hesitate ...
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By: Jennifer Butler
Oct 30, 2017
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Thank you so much for your review Tsouni. We hope you are happy in your new home. Wishing you well for the future. Kind regards, Jen and Paul ...

“Excellent personal and professional treatment. Jamie went the extra mile ......”

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Mar 23,2017
Minithumbup
Jamie
By: 'Sergio'
Mar 23,2017
0 people found
this helpful
Excellent personal and professional treatment. Jamie went the extra mile to make sure the process of finding the rental property and all the paperwork afterwards was smooth. Highly recommended....
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much Sergio. ...

“Jamie was always available whenever we needed to clarify anything. ......”

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Mar 09,2017
Minithumbup
Jamie
By: 'Alexandra'
Mar 09,2017
0 people found
this helpful
Jamie was always available whenever we needed to clarify anything. Always very thoughtful and tried to satisfy our demands. This experience was definitely positive having an agent so committed to fulfilling both landlord and tenants requests....
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much for the review Alexandra! ...

“Jennifer was excellent throughout. She maintained communication between everyone, she ......”

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Mar 02,2017
Minithumbup
Jennifer
By: 'Jan'
Mar 02,2017
0 people found
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Jennifer was excellent throughout. She maintained communication between everyone, she chased up everything that arose, she really did go the extra mile - and more. She was supportive and always positive and cheerful. Her hard work reduced the stress for us and we completed our ...
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Comment on agent fees
We were given a fair quote and there were no hidden extras. Given the amount of work Trading Places did on our behalf we were happy to pay it.
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By: Jennifer Butler
Oct 30, 2017
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Thank you so much, Jan. Glad we were able to reduce the stress! Wishing you well for the future. All the best, Jen ...

“Jamie was really helpful and positive throughout the process, he ......”

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Mar 01,2017
Minithumbup
Jamie
Gary
By: 'Erin'
Mar 01,2017
0 people found
this helpful
Jamie was really helpful and positive throughout the process, he maintained good speedy communication about any queries we had. It all went really smoothly! Gary was also great the couple of times he stepped in for Jamie....
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Comment on agent fees
Agent fees are always very expensive!
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By: Jamie Gordon
Aug 12, 2017
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Thank you very much Erin. ...
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Staff picture Steve
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Staff picture Kevin
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Staff picture Steve
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 5:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents

Regional Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11



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