Trading Places Estate & Letting Agents
4.9/5, 217 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11). We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas. Our experience and values As a family-run estate agent operating as an independent company, we’re ... show more Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and we truly care about the service we provide.
My wife and I live in this fantastic community - we’re genuinely local people with a lifetime of local knowledge and experience; so when we are asked “What’s it like here?” we can give real, honest answers.

Buying and selling property
We have a dedicated sales department for all types of residential property sales, including large period houses, Abraham maisonettes and conversion/purpose built flats. If you’re looking for associated services such as surveyors, mortgage advice, property lawyers or removal companies, we can point you in the right direction.

Lettings
Our lettings department specialises in helping tenants and landlords connect. We have an abundance of advice for landlords and some great information for tenants too.

Property management
We also have a dedicated property management department to help take away the hassle and complications involved in the day to day running of the tenancy. With us you have an estate agent, letting agency and a property management company all rolled into one.

What our clients say
People often tell us how we differ to other estate agents and it seems our friendly and proactive approach to the property business comes as a welcome change. We are proud to have a 5-star rating.
Why not pop in and see us for a chat sometime? Both we and our loyal and dedicated team very much look forward to meeting you.

Gary and Jennifer Butler
Trading Places Estate & Letting Agents

Your local family-run estate agent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £1,075,000
Lettings 97% 96% £600 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 0 84 7 57 3 21 0 4 2
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Address

46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

No Properties

“Brilliant!...”

Share on :
Dec 12,2018
Minithumbup
Jennifer
By: 'Sarah'
Dec 12,2018
0 people found
this helpful
From start to finish the service from Jen, Steve, Jamie and Paul was superb. Selling your home is stressful at the best of times but Jen and her amazing team made it all effortless. Nothing was too much trouble and they prompted me to do ...
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Comment on agent fees
Far better than I could of hoped for!!!
Was this helpful? Yes
By: Jennifer Butler
Dec 15, 2018
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Thank you, Sarah, for your review! Thank you for choosing us. All the best for the future. Jen and the Trading Places Team ...

“This agent is heads and shoulders above others in Leytonstone...”

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Nov 28,2018
Minithumbup
Jamie
Jennifer
By: 'Asif'
Nov 28,2018
0 people found
this helpful
They handled a very difficult sale and were excellent through out what was a very challenging process. I would like to personally thank Jamie Gordon, a really switched on guy and a total asset to this agency. Thank You so much! Looking at the other ...
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Comment on agent fees
The Fees were very fair
Was this helpful? Yes
By: Jamie Gordon
Jan 10, 2019
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Thank you for your kind review Asif. All the best, Jamie ...

“Great Service...”

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Nov 25,2018
Minithumbup
Jamie
Jennifer
By: 'Dev'
Nov 25,2018
0 people found
this helpful
This is a great estate agent. Jamie and Jen, along with other staff, are very pro-active and they were able to assist and get the house bought. They communicated well (including with solicitors) and went above and beyond to ensure everything progressed well in a ...
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Was this helpful? Yes
By: Jennifer Butler
Dec 15, 2018
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Thank you, Dev for your review. Wishing you all the best for the future. Kind regards, Jen, Jamie and the Trading Places Team ...

“Excellent service...”

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Nov 19,2018
Minithumbup
Jamie
By: 'Peter'
Nov 19,2018
0 people found
this helpful
Jamie have good advice and found tenants quickly. He was professional, efficient and friendly throughout I would highly recommend trading places and in particular Jamie after my experience...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you very much for the review Peter. All the best, Jamie ...

“Great Experience...”

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Nov 15,2018
Minithumbup
Jamie
Gary
By: 'Ricardas'
Nov 15,2018
0 people found
this helpful
The best agency I have ever had to work with. They made everything clear and explained everything. Had no problems at all, if there were a problem you email o call them they taking actions straight away and do what is best for you. For ...
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Comment on agent fees
Agency fee was ok. You know for what you pay and the agency prepare all the documents you need so you don't need to worry about it.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you Ricardas for your review. We wish you all the best in your new home, Jamie and the rest of the team. ...

“The "Go To" agent in Leytonstone...”

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Oct 21,2018
Minithumbup
Jennifer
Jamie
By: 'Guy'
Oct 21,2018
0 people found
this helpful
This is a terrific family-run estate agency. Both Jen and, latterly, Jamie, handled a far from straightforward, protracted flat sale, working seamlessly. From the outset, they were particularly realistic on valuation. They provided a proactive, value for money and highly professional and supportive service, in ...
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Comment on agent fees
Very competitive.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
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Thank you for the great review Guy. All the best, Jamie and the rest of the team. ...

“Excellent customer service...”

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Sep 21,2018
Minithumbup
Jamie
Jennifer
By: 'Beth'
Sep 21,2018
0 people found
this helpful
The whole team is hard working and they are extremely proactive, knowledge and helpful. There have a great understanding of the local area and have great connections with reliable trademens to resolve any issues....
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Comment on agent fees
Great value for money
Was this helpful? Yes
By: Jennifer Butler
Sep 21, 2018
View all comments (1)
Hi Beth, thank you for your review and feedback. We wish you all the best for the future. Jen, Jamie and the team. ...

“Highly recommended...”

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Sep 17,2018
Minithumbup
Jennifer
Jamie
By: 'Sarah'
Sep 17,2018
0 people found
this helpful
I was very happy with the service provided by Trading Places to sell my house. I found Jen and the team to be very professional and proactive throughout the process. They really show a breadth of local knowledge and are creative problem solvers....
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Jennifer Butler
Sep 22, 2018
View all comments (1)
Hi Sarah, thank you for your review and feedback. We wish you all the best for the future. Best wishes, Jen, Jamie and the Team. ...

“Good Choice...”

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Aug 31,2018
Minithumbup
Jennifer
Jamie
By: 'In'
Aug 31,2018
0 people found
this helpful
I'm so pleased we went with Trading Places. Jennifer and the team were great and very helpful, especially in the difficult times during the sale. Jennifer was spot on with the sale price which we felt was fair. I would thoroughly recommend Trading Places without ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you for your review. All the best, Jamie ...

“Good stuff...”

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Aug 30,2018
Minithumbup
Jamie
By: 'James'
Aug 30,2018
0 people found
this helpful
This letting transaction was extremely swift, from viewing to signing of the contract. Jamie proved a great liaison between both landlords and myself - allowing for quick accommodation to fit our needs. On top of this, Jamie went above and beyond what was expected to ...
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Comment on agent fees
Standard, if not below average so happy here.
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you for your review James, all the best, Jamie ...

“Good!...”

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Aug 30,2018
Minithumbup
By: 'Alice'
Aug 30,2018
0 people found
this helpful
Letting a place through trading places has been easy and pleasant, with only a few teething problems which were overcome smoothly. In our first month of living here we are still having some issues with property management but there is still time to rectify that :)...
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Comment on agent fees
Average
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you for your review Alice, all the best, Jamie ...

“We don't worry about our flat because we know Jamie is looking after it....”

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Aug 29,2018
Minithumbup
Jamie
By: 'M.'
Aug 29,2018
0 people found
this helpful
We spoke with a number of agents about renting our flat out, but Trading Places were the ones who stood out for us. Jamie really took his time to explain the processes involved and he was the most well informed and professional while being friendly. ...
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Comment on agent fees
We found them to be reasonable.
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you very much for your kind review. All the best, Jamie ...

“AWESOME STUFF...”

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Aug 29,2018
Minithumbup
Jamie
Jennifer
By: 'Russ'
Aug 29,2018
0 people found
this helpful
Moving is always a big thing and one does not usually do it frequently so you need to get it right when you pick your agents. Trading Places came top of out of the three agents i requested for quotations. I think general knowledge of ...
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Comment on agent fees
Good and fair pricing
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you for the wonderful review Russ. We wish you all the best for the future. Kind regards, Jamie ...

“Helpful agents and lovely property...”

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Aug 29,2018
Minithumbup
Jamie
By: 'Katie'
Aug 29,2018
0 people found
this helpful
We had a very short deadline with in which to move and we are both very grateful to Jamie Gordon for all his help and patience in helping us find this lovely property....
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By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you very much Katie & Alice for your kind review. All the best, Jamie ...

“As smooth as it goes...”

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Aug 20,2018
Minithumbdown
Jennifer
By: 'Adam'
Aug 20,2018
0 people found
this helpful
Recently sold my property through Trading Places, with Jen as my main contact. From start to finish I found her to be very professional, but also friendly and always happy to have a chat and give her opinion on the housing market etc. She obviously ...
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Comment on agent fees
Selling fees were very competitive.
Was this helpful? Yes

“Smooth process for buying our first home...”

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Aug 09,2018
Minithumbup
Jennifer
By: 'Joel'
Aug 09,2018
0 people found
this helpful
The team at Trading Places were fantastic in helping us to buy our first home. They were accommodating to our requests and encouraging throughout the process which went as smooth as could be. Thank you....
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Comment on agent fees
n/a
Was this helpful? Yes

“great experience...”

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Jul 10,2018
Minithumbup
Jamie
By: 'Jean&Callum'
Jul 10,2018
0 people found
this helpful
We found a lovely flat at Trading place. Easy procedure and fast response. Jamie's very helpful, and the team is easy to reach. Highly recommanded....
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By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you very much Jean & Callum for your review. All the best, Jamie ...

“Wonderful personal service...”

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May 28,2018
Minithumbup
By: 'Anna'
May 28,2018
0 people found
this helpful
We were delighted by the personal service that we received from Trading Places. Jen and the team held our hand through the whole process. It took over a year to sell our property but Jen and the team supported us when we got angry, reassured ...
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Comment on agent fees
Fees were as expected and agreed at the beginning of the process.
Was this helpful? Yes
By: Jennifer Butler
May 29, 2018
View all comments (1)
Thank you, Anna, for your wonderful feedback. Wishing you well for the future. Kind regards, Jen and the team ...

“Continued Great Service...”

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May 08,2018
Minithumbup
Kevin
Jamie
By: 'Claire'
May 08,2018
0 people found
this helpful
I have used Trading Places in Leytonstone to rent my apartment for a number of years. The quality of the tenants have been excellent through Jamie and the service throughout this time exceptional. I have a property with certain challenges and Kevin is efficient, extremely ...
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By: Jamie Gordon
Sep 28, 2018
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Thank you very much for the review Claire! All the best, Jamie & Kevin ...

“Great service...”

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May 05,2018
Minithumbup
Jamie
By: 'Katie'
May 05,2018
0 people found
this helpful
Amazing service from Jamie. We found a lovely property to rent which we have fallen in love with. Thank you again....
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By: Jamie Gordon
Sep 28, 2018
View all comments (1)
Thank you very much Katie & Eleanor for your review. All the best, Jamie ...

“Top service...”

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Apr 28,2018
Minithumbup
By: 'Al'
Apr 28,2018
0 people found
this helpful
Trading places did an excellent job in selling our house. In particular Jen was professional and very knowledgeable. From initial marketing to ensuring the sale went through to completion in a timely manner they provided a top service. Thank you...
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Was this helpful? Yes
By: Jennifer Butler
Apr 30, 2018
View all comments (1)
Thank you Al for your review. Wishing you well for the future. Kind regards, Jen and the team ...

“The earth moved!...”

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Apr 15,2018
Minithumbup
Jamie
By: 'The'
Apr 15,2018
0 people found
this helpful
What can we say - a life defining moment. We wandered in expecting just another two bedroom hole at London prices and were treated to a three bedroom mansionette.at a country cost. James was affability itself. Without his input , perseverance and goodwill, we would ...
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Comment on agent fees
The fees are the fees
Was this helpful? Yes
By: Jamie Gordon
Apr 16, 2018
View all comments (1)
Thank you guys for your review. All the best, Jamie ...

“excellent...”

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Apr 14,2018
Minithumbup
Jamie
By: 'Chris'
Apr 14,2018
0 people found
this helpful
Jamie was amazing it was the first time I've rented out my property he was very patient and diligent All of his knowledge aund advice was spot on I can not recommend him highly enough...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Jamie Gordon
Apr 16, 2018
View all comments (1)
Thank you very much for your kind review Chris. All the best, Jamie ...

“Very quick to respond to emails...”

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Apr 11,2018
Minithumbup
By: 'Orla'
Apr 11,2018
0 people found
this helpful
Jamie was very helpful in finding us a property in the area we were looking in. When we found somewhere he was quick to organise the finer details and responded to all emails rapidly....
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Comment on agent fees
They could always be cheaper!
Was this helpful? Yes
By: Jamie Gordon
Apr 16, 2018
View all comments (1)
Thank you for your review Orla. All the best, Jamie ...

“Spotless!...”

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Apr 02,2018
Minithumbup
Kevin
Jamie
By: 'Siby'
Apr 02,2018
0 people found
this helpful
fantastic professional proactive approachable caring and always next to us to offer us the best advice and plan! I would recommend them always!...
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Was this helpful? Yes
By: Jamie Gordon
Apr 16, 2018
View all comments (1)
Thank you very much for your review Siby. All the best for the future! Kind regards, Jamie ...

“Fantastic team, highly recommended...”

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Mar 23,2018
Minithumbup
Jamie
Gary
By: 'Klara'
Mar 23,2018
0 people found
this helpful
Have been renting via this agency for over 5 years - prompt, reliable and very helpful team, especially Jamie, Gary and Steve - you have all been fantastic!...
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Comment on agent fees
Fairly priced annual fee
Was this helpful? Yes
By: Jamie Gordon
Apr 16, 2018
View all comments (1)
Thank you for your review Klara, we wish you all the best in your new home. ...

“Professional but friendly service...”

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Mar 19,2018
Minithumbup
Jennifer
By: 'Collins'
Mar 19,2018
0 people found
this helpful
Thanks to Jen and the team for their professional and friendly service and their perseverance in selling our family home. Collins Family....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Jennifer
Mar 20, 2018
View all comments (1)
To the Collins Family, thank you for your recent review. We wish all the very best for the future, Jen and the Trading Places Team. ...

“Jamie was very punctual whe we came to view the ......”

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Mar 10,2018
Minithumbup
Jamie
By: 'Ana'
Mar 10,2018
0 people found
this helpful
Jamie was very punctual whe we came to view the flat. He was extremely friendly and the whole experience was lovely. When we have decided to rent the flat everything went smoothly without any headaches and Jamie was in contact with us at all times. ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jamie Gordon
Apr 16, 2018
View all comments (1)
Thank you very much for your kind review Ana, all the best, Jamie ...

“We are so glad to have chosen and used Trading ......”

Share on :
Mar 08,2018
Minithumbup
Jennifer
Steve
By: 'Gary'
Mar 08,2018
0 people found
this helpful
We are so glad to have chosen and used Trading Places for the sale of our house. Jennifer, Steve and Paul were all extremely helpful. Most of our contact was with Jen and right from the beginning she was open and honest in all matters. ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Jen
Mar 08, 2018
View all comments (1)
Thank you very much, Gary and Tricia, for your review. We all wish you the best for the future. Jen, Steve and Paul. ...

“Jamie Gordon has been finding tenants for us for several ......”

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Feb 26,2018
Minithumbup
Jamie
By: 'Pam'
Feb 26,2018
0 people found
this helpful
Jamie Gordon has been finding tenants for us for several years now and we have always been impressed by his expertise and efficiency. While renovating the property, we frequently referred to him for advice on what options to go for. We were extremely grateful for ...
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Comment on agent fees
More than fair for the excellent service provided.
Was this helpful? Yes
By: Jamie Gordon
Mar 09, 2018
View all comments (1)
Thank you very much for your kind review Pam. Kind regards, Jamie ...
Staff picture Jamie
(74)
Staff picture Jennifer
(74)
Staff picture Gary
(54)
Staff picture Steve
(28)
Staff picture Erlandas
(27)
Staff picture Kevin
(13)
Staff picture Steve
(8)

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 5:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents

Regional Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11



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Trading Places Estate & Letting Agents