Trading Places Estate & Letting Agents
4.9/5, 217 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11). We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas. Our experience and values As a family-run estate agent operating as an independent company, we’re ... show more Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and we truly care about the service we provide.
My wife and I live in this fantastic community - we’re genuinely local people with a lifetime of local knowledge and experience; so when we are asked “What’s it like here?” we can give real, honest answers.

Buying and selling property
We have a dedicated sales department for all types of residential property sales, including large period houses, Abraham maisonettes and conversion/purpose built flats. If you’re looking for associated services such as surveyors, mortgage advice, property lawyers or removal companies, we can point you in the right direction.

Lettings
Our lettings department specialises in helping tenants and landlords connect. We have an abundance of advice for landlords and some great information for tenants too.

Property management
We also have a dedicated property management department to help take away the hassle and complications involved in the day to day running of the tenancy. With us you have an estate agent, letting agency and a property management company all rolled into one.

What our clients say
People often tell us how we differ to other estate agents and it seems our friendly and proactive approach to the property business comes as a welcome change. We are proud to have a 5-star rating.
Why not pop in and see us for a chat sometime? Both we and our loyal and dedicated team very much look forward to meeting you.

Gary and Jennifer Butler
Trading Places Estate & Letting Agents

Your local family-run estate agent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £1,075,000
Lettings 97% 96% £600 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 0 84 7 57 3 21 0 4 2
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Address

46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

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“I experienced a really thorough, professional......”

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Jun 29,2021
Minithumbup
Jennifer
By: 'Nick'
Jun 29,2021
0 people found
this helpful
I experienced a really thorough, professional and friendly service from Jen at trading places. Her advice was spot on from all aspects of marketing and selling our property. She was quick to respond to phone calls and downward communication was excellent. I would have no ...
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By: Jennifer Butler
Jul 01, 2021
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Hi Nick, really appreciate the feedback. Thanks for taking the time to post a review. All the best, Jen ...

“Gary and Erlandas were brilliant...”

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Jun 16,2021
Minithumbup
Gary
Erlandas
By: 'Mr Shahmeer'
Jun 16,2021
0 people found
this helpful
Gary and Erlandas were brilliant in helping me. They were very responsive to all my questions. The quality of the photos and virtual tour was excellent and really helped. I can't fault the service provided by Trading Places and wholeheartedly recommend this company to all ...
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“very professional service we are very happy w......”

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Jun 16,2021
Minithumbup
Erlandas
By: 'Zubair'
Jun 16,2021
0 people found
this helpful
very professional service we are very happy with the service I will be recommending to my friend and family very nice...
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“The agents with ease!...”

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May 10,2021
Minithumbup
Gary
Erlandas
By: 'Ruby'
May 10,2021
0 people found
this helpful
Trading places are the best agents I have worked with thus far. They are thoughtful, kind and considerate. They handle everything with speed and ease! Recommend highly....
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By: Gary Butler
May 10, 2021
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Hi Ruby, thank you for the review, its been a pleasure working with you both - enjoy the roof terrace, perfect timing :-) ...

“Friendly, personable and helpful...”

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Apr 22,2021
Minithumbup
Gary
By: 'Emma'
Apr 22,2021
0 people found
this helpful
Gary was the most personable and helpful agent I've ever dealt with - very quick, clear and friendly communications throughout, and we're v grateful for being given a sneak peek at the property we ended up renting!...
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By: Gary Butler
May 06, 2021
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Thank you Emma, that's a lovely review. I hope you have both settled into your new home. All the best Gary and the team ...

“Great experience purchasing a house....”

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Apr 12,2021
Minithumbup
Jennifer
By: 'Ava'
Apr 12,2021
0 people found
this helpful
Great experience purchasing a house. Jen managed the perfect balance of giving us updates, asking for updates and not being overbearing which we have found in the past with estate agents. Jen was transparent, honest and very approachable. Really was made a more positive experience ...
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By: Jennifer Butler
Apr 12, 2021
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Thanks, Ava for your feedback and glad you enjoyed your experience with us. All the best for the future. Best wishes, Jen and the team. ...

“Wouldn’t hesitate to recommend Jenny...”

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Feb 27,2021
Minithumbup
Jennifer
By: 'Valerie'
Feb 27,2021
0 people found
this helpful
Wouldn’t hesitate to recommend Jenny and her staff at Trading Places.Right from the start of selling my late fathers house she was informative,knowledgable and very caring She was always available with sensible and helpful advice and ensured that the sale went through ...
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By: Jennifer Butler
Mar 04, 2021
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Thank you, Valerie for your review. We appreciate you taking the time to do so. All the best, Jen and the Team ...

“I have used Trading Places over a number of y......”

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Feb 23,2021
Minithumbup
Gary
By: 'Rob'
Feb 23,2021
0 people found
this helpful
I have used Trading Places over a number of years and received great service from Jamie previously. This time I had great service from Gary throughout. Highly recommend....
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By: Gary Butler
Feb 24, 2021
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Hi Rob, it's been great working with you, and thank you for leaving a review, much appreciated. All the best, Gary and the team ...

“Jen, Steve & team were so helpful & supportiv......”

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Feb 05,2021
Minithumbup
Jennifer
Steve
By: 'Charlotte'
Feb 05,2021
0 people found
this helpful
Jen, Steve & team were so helpful & supportive. We were happy with the service and their responsiveness . We would recommend and use again....
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By: Jennifer Butler
Feb 06, 2021
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Hi Charlotte, we really appreciate you taking the time to submit a review, thanks very much - wishing you all the best Jen, Steve and the TP team. ...

“Trading Places great!...”

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Jan 31,2021
Minithumbup
Gary
By: 'Hannah'
Jan 31,2021
0 people found
this helpful
Gary was excellent, professional and friendly, he put my mind at ease during the whole process. He was proactive and explained everything, great service!...
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By: Gary Butler
Feb 01, 2021
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Hi Hannah, thanks again for the review. Its been a delight working with you and your family, you have all been ever so organised. I look forward to our continued agent/landlord relationship. All the best Gary, Jen and the team ...

“Excellent let-only service from Trading Places...”

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Jan 26,2021
Minithumbup
Gary
Erlandas
By: 'Graham Pickup'
Jan 26,2021
0 people found
this helpful
Gary and Erlandas were absolutely brilliant in helping me to market my property for let-only and to find tenants quickly. They were very responsive to all my questions and provided a tailor-made service. The quality of the photos and virtual tour were excellent and really ...
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By: Gary Butler
Jan 27, 2021
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Hi Graham, thank you for leaving a review. It's been a pleasure working with you, all the best for 2021. Gary and Erlandas ...

“We have been looking for a flat in Leytonston......”

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Jan 18,2021
Minithumbup
Gary
Erlandas
By: 'Emily'
Jan 18,2021
0 people found
this helpful
We have been looking for a flat in Leytonstone for a few months through local estate agents however we kept found that other estate agents did not really seem to care about us or our situation, kept passing us off to other colleges and we ...
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By: Gary Butler
Jan 18, 2021
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Hi Emily, both Erlandas and I are very grateful for you taking the time to leave this review, thank you. We hope you'll both be very happy in your new home ...

“Super nice bunch of agents. Very helpful and ......”

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Jan 16,2021
Minithumbup
Gary
Erlandas
By: 'Craig B'
Jan 16,2021
0 people found
this helpful
Super nice bunch of agents. Very helpful and responsive. Happy to recommend to anyone looking to rent from this agency....
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By: Gary Butler
Jan 16, 2021
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Hi Craig, thanks for taking the time to give a review. It was a pleasure dealing with you both, and I hope you are very happy in your new home. ...

“Excellent service throughout...”

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Jan 13,2021
Minithumbup
Jennifer
By: 'Nicola'
Jan 13,2021
0 people found
this helpful
I felt very reassured by Jens long-standing knowledge of the local area and I knew immediately that Jen was the right agent to sell my home. Very trustworthy, hardworking and a pleasure to work with. They took great pictures and a really excellent professional video ...
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By: Jennifer Butler
Jan 14, 2021
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Such a lovely review - thank you so much, Nicola. All the best, Jen ...

“Excellent service in letting my flat. fast, e......”

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Jan 12,2021
Minithumbup
By: 'Dominic'
Jan 12,2021
0 people found
this helpful
Excellent service in letting my flat. fast, efficient, responsive, pro active. All the things you hope to get in terms of service from an Agent but so rarely do these days, so when you, shout about it....
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By: Gary Butler
Jan 16, 2021
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Hi Dominic, thank you for the review. I will forward to working for you as your managing agent. ...

“Excellent & Professional service...”

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Jan 07,2021
Minithumbup
Jennifer
Gary
By: 'Chris'
Jan 07,2021
0 people found
this helpful
Trading Places looked after my rental property in Leytonstone for the best part of 10 years. They also took care of marketing and selling the property in December 2020, which was done in less than 9 weeks from the offer being made to completion!!. I'd like to thank ...
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By: Jennifer Butler
Jan 13, 2021
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Thanks so much for your amazing review Chris. It has been a pleasure and we wish you and the family all the best for the future. Jen, Gary and the TP team ...

“The team at Trading Places were outstanding f......”

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Jan 05,2021
Minithumbup
Jennifer
By: 'Anika'
Jan 05,2021
0 people found
this helpful
The team at Trading Places were outstanding from offer acceptance to completion. I was kept fully informed throughout so I always knew how the sale was progressing and I never needed to ask for an update, which was very calming. The staff were professional throughout ...
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By: Jennifer Butler
Jan 13, 2021
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Thank you Anika for taking the time to submit a review. All the best in your new home! Jen and Trading Places Team ...

“We dealt with Jen and Steve at Trading Places......”

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Dec 29,2020
Minithumbup
Jennifer
Steve
By: 'Tom & Steph'
Dec 29,2020
0 people found
this helpful
We dealt with Jen and Steve at Trading Places and both were very professional and personable. They were very responsive, keeping in touch regularly throughout the process of purchasing our flat. They are very experienced and helped us stay on track. There was never a ...
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By: Jennifer Butler
Jan 13, 2021
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Thank you Tom and Steph for your review we really appreciate the good feedback. All the best in your new home. Thanks, Jen, Steve and the TP team ...

“Fantastic agent, highly recommend...”

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Dec 10,2020
Minithumbup
Jennifer
Steve
By: 'Katie'
Dec 10,2020
0 people found
this helpful
We recently sold our house through Trading places. And in fact bought it from them too several years ago! Jen and Gary have been fantastic. They are an outstanding agent, quick to respond, transparent, honest and helpful. I never felt I had to chase anything ...
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By: Jennifer Butler
Dec 11, 2020
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Hi Katie, such lovely feedback thank you. Wishing you all the best of the future. Kind regards, Jen ...

“Efficient and helpful...”

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Dec 08,2020
Minithumbup
Jennifer
By: 'Ruth'
Dec 08,2020
0 people found
this helpful
Very helpful estate agent. Always replied to emails promptly and chased up anything that was outstanding so that the sale could go through with no delays. Friendly and courteous throughout the process....
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By: Jennifer Butler
Dec 11, 2020
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Thanks Ruth for your feedback. All the best, Jen and the team ...

“I would like to thank trading places Stretfor......”

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Nov 21,2020
Minithumbup
By: 'Linda'
Nov 21,2020
0 people found
this helpful
I would like to thank trading places Stretford for all their help and patience selling our house. Especially Chloe and Rachel who were very helpful at all times. We should be moving to our new home in the next week or 10 days. Thank you so ...
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“We had an amazing experience with Trading Pla......”

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Nov 20,2020
Minithumbup
Jamie
Erlandas
By: 'Renata'
Nov 20,2020
0 people found
this helpful
We had an amazing experience with Trading Places Leytonstone. We interacted with two agents in particular, Erlandas and Jamie, who were very lovely, helpful and friendly. They worked fast and regularly updated us to meet our very quick move, they were always available to answer (...
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By: Gary Butler
Jan 27, 2021
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Hi Renata, thank you for leaving such a lovely review for Jamie and Erlandas. Kind regards Gary ...

“Thank you Trading Places for the outstanding ......”

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Nov 15,2020
Minithumbup
Steve
Jennifer
By: 'Mary'
Nov 15,2020
0 people found
this helpful
Thank you Trading Places for the outstanding service. Would definitely recommend your family firm to anyone looking to buy or sell in Waltham Forest....
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By: Jennifer Butler
Nov 16, 2020
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Thank you Mary for your review. We really appreciate your feedback. All the best, Jen & Steve and the TP team. ...

“Feedback - Trading Places...”

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Oct 05,2020
Minithumbup
Jennifer
By: 'Dionne'
Oct 05,2020
0 people found
this helpful
We just bought our first house through Trading Places and the service we experienced could not have been better. Jen was always very transparent and honest with us. She was always very quick to respond to any questions that we had and always so friendly. ...
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By: Jennifer Butler
Oct 05, 2020
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Hi Dionne, we are so glad we have made your first experience a good one and thank you so much for the feedback. We wish all the best, Jen & the TP team ...

“Wonderful People...”

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Oct 04,2020
Minithumbup
By: 'Marijana'
Oct 04,2020
0 people found
this helpful
Thanks to Katie and Ronan. They are very kind and professional and they made our experience very pleasant. I am sure that we will be dealing with Trading Places again in the future. Thank you all for helping us find this cute apartment....
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“Thanks to all at Trading Places for their hel......”

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Sep 15,2020
Minithumbup
Jennifer
Steve
By: 'Suzanne'
Sep 15,2020
0 people found
this helpful
Thanks to all at Trading Places for their help and hard work over the last few months, for keeping in touch even when things seemed to have stagnated, and for their professionalism throughout! I am really pleased that I sold through Trading Places and would ...
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By: Jennifer
Sep 16, 2020
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Thank you so much Suzanne for your feedback. That is lovely to hear. We wish you all the best. Jen and Steve ...

“Above and beyond...”

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Aug 11,2020
Minithumbup
Jennifer
By: 'Freya'
Aug 11,2020
0 people found
this helpful
We had a purchase in progress before lockdown and cannot rate Jen at Trading Places any higher. She was extremely communicative through a very stressful experience and went above and beyond to make sure all our questions were answered. Thank you....
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By: Jennifer Butler
Aug 14, 2020
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Hi Freya, thank you for your feedback and great to hear! I know how stressful the process is and as you say especially during this difficult time,. Glad we have help reduce that for you. Wishing you all the best, Jen ...

“I had great service with no hard sell or pres......”

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Jul 30,2020
Minithumbup
Jennifer
By: 'Bromley'
Jul 30,2020
0 people found
this helpful
I had great service with no hard sell or pressure from Jenny and her team at Trading Places. I had plenty of viewings with a fair number of offers. Considering we were going through lock down and rather uncertain times, Jenny and her team were ...
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By: Jennifer Butler
Jul 30, 2020
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Hi Bromley, that's lovely feedback. Thank you taking the time to leave a review, all the the best, Jen ...

“Amazing service...”

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Jul 20,2020
Minithumbup
Gary
Jamie
By: 'Courtney'
Jul 20,2020
0 people found
this helpful
Amazing service from these guys! Was so refreshing to have people who listen and do everything they possibly can to make your experience perfect. No rushing or pressure from them either. Very responsive, professional and overall friendly! Jamie and Gary were fab!...
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By: Gary Butler
Jul 22, 2020
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Hi Courtney, I hope you have both settled into your new home and i'm delighted your journey with us so far has been a great one, it's what we strive to achieve, for all our customers and clients. All the best ...

“Highly Recommended...”

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Jul 14,2020
Minithumbup
Jamie
By: 'Rachael'
Jul 14,2020
0 people found
this helpful
I bought my home through Trading Places over ten years ago and the service then was so good that I automatically came back to them when I needed to rent out my flat. Nothing had changed :) Still the same friendly, informative, excellent service that I ...
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By: Jamie Gordon
Jul 27, 2020
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Thank you for the great review Rachael. It was great working with you and I am pleased your experience with Trading Places and Myself was a positive one. All the best, Jamie ...
Staff picture Jamie
(74)
Staff picture Jennifer
(74)
Staff picture Gary
(54)
Staff picture Steve
(28)
Staff picture Erlandas
(27)
Staff picture Kevin
(13)
Staff picture Steve
(8)

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 5:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 5:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents

Regional Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11



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Trading Places Estate & Letting Agents