Town & Country Estate Agents
4.5/5, 172 reviews
90% recommended
95% sales valuation accuracy
96% sales fee satisfaction
40% lettings valuation accuracy
43% lettings fee satisfaction
Town and Country Estate Agents firm has been established in 2005 in the small town of Lenzie in East Dumbartonshire. Now, it is one of the highest regarded real estate agencies in Glasgow and surrounding areas.

Why Town & Country ... show more Town and Country Estate Agents firm has been established in 2005 in the small town of Lenzie in East Dumbartonshire. Now, it is one of the highest regarded real estate agencies in Glasgow and surrounding areas.

Why Town & Country Estate Agents?


We specialise in high profile property sales and lettings. If you are looking to buy a house in one of the wealthiest areas in Glasgow such as Bearsden, we can help you find exactly what you need. Town and Country offers fully managed lettings and we have a network of trusted landlords and properties for rent. Our marketing strategy includes highest quality professional photographs, magazine style brochures and listings on main online portals including Rightmove, S1 Homes and Zoopla. Our estate agency specialises in house and flat sales. We offer free accurate valuations for clients looking to sell their property in Glasgow.
Customer service has always been a priority for Town & Country estate agents. We offer a highly personalised approach to property management and strive to meet all of our clients` needs. Feedback is important to develop and improve our business so do not hesitate to leave a review.


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £55,100 £1,400,000
Lettings 40% 43% £410 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 1 1 137 7 12 2 3 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Town & Country Estate Agents Branches (view all 2)

“Excellent Service...”

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Jun 20,2018
Minithumbup
Duncan
By: 'Gav'
Jun 20,2018
0 people found
this helpful
The sale of my flat was recently concluded having utilised Town and Country Estate Agents. I had initially arranged to meet a number of prospective Agents, but the personal touch offered by Duncan MacKenzie, who attended the property and spent about an hour with me, ...
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Comment on agent fees
The fees were competitive and fully explained.
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“Excellent Service...”

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Jun 20,2018
Minithumbup
Duncan
By: 'Gav'
Jun 20,2018
0 people found
this helpful
The sale of my flat was recently concluded having utilised Town and Country Estate Agents. I had initially arranged to meet a number of prospective Agents, but the personal touch offered by Duncan MacKenzie, who attended the property and spent about an hour with me, ...
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Comment on agent fees
The fees were competitive and fully explained.
Was this helpful? Yes

“Excellent Personal Service...”

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Jun 12,2018
Minithumbup
Lorna
By: 'Janice'
Jun 12,2018
0 people found
this helpful
Would thoroughly recommend, kept me up to date throughout whole process, updating me daily with viewing appointments, feedback etc. Lorna was excellent with her advice and updates. Very professional and efficient company with an excellent reputation. Over 10 viewers and sold within a week!! Many thanks!!...
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Comment on agent fees
Very reasonable fees, clearly detailed at the beginning of the process.
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“Well handled purchase and sale...”

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Jun 08,2018
Minithumbup
Duncan
By: 'KPN'
Jun 08,2018
0 people found
this helpful
Purchase of new house was handled well from viewing to purchase. Sale of my house was again handled with speed and efficiency...
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“Great team...”

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May 30,2018
Minithumbup
Duncan
By: 'G.F.'
May 30,2018
0 people found
this helpful
I dealt with Duncan and Jan , in the Lenzie branch and both of them were brilliant. Friendly and approachable yet professional and knowledgeable. I would certainly use them again without hesitation....
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Comment on agent fees
I’m more than happy with my fees, which were less than most local agents. I could have got a slightly cheaper deal online, but without the same level of support, or a branch to drop into. Selling your home is too important and stressful to worry about saving a tenner here or there, in my opinion.
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“Efficient...”

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May 22,2018
Minithumbup
Duncan
By: 'Mark'
May 22,2018
0 people found
this helpful
Professional and very efficient service overall happy with a quick sale of my property, I would highly recommend town and country (lenzie) to sell your property...
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Comment on agent fees
Good
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“Seamless process from start....”

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May 14,2018
Minithumbup
Duncan
By: 'Craig'
May 14,2018
0 people found
this helpful
Was kept informed from the start of the process, and informed of all viewings. Stress free process, as much as it can be. Professional service that gave me confidence that my property was well represented....
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Comment on agent fees
In line with market.
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“Excellent customer service from start to end...”

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Apr 26,2018
Minithumbup
Lorna
By: 'Asia'
Apr 26,2018
0 people found
this helpful
We have received excellent customer service from start to end. Lorna is exceptional always called us back with feedback and was a support throughout the whole process it was a stressful time for us as we had just previously moved but Town and Country made ...
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Comment on agent fees
Excellent value for money
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“Good communication/patience...”

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Apr 24,2018
Minithumbup
Lorna
By: 'John'
Apr 24,2018
0 people found
this helpful
Town and country have been a pleasure to deal with. In particular Lorna who I dealt with most. Lorna showed a lot of patience with myself constantly phoning to be kept in the loop and also showed good knowledge of sales pointing me in correct ...
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Comment on agent fees
I personally would rather pay more to get the best and that's what you get with town and country. Fees are fair for a lot hard work on done at their end.
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“Jan contacted my sister regarding the seek of my marital ......”

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Mar 30,2018
Minithumbup
Jan
By: 'Steven'
Mar 30,2018
0 people found
this helpful
Jan contacted my sister regarding the seek of my marital home,was always very profession and friendly.Kept us informed of all viewings with updates of any offers....
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Comment on agent fees
Overall happy with the full set-up.
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“SALE...”

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Mar 16,2018
Minithumbdown
By: 'Garry'
Mar 16,2018
0 people found
this helpful
My first conversation with the selling agent, It was agreed that there was no for sale board posted at my property initially, to see how the sale went. During the short selling process there was a viewing in my house that the office were not ...
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Comment on agent fees
Agreed, so no comment.
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“Duncan MacKenzie sold the services of Town & Country well and ......”

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Feb 28,2018
Minithumbup
Lorna
By: 'S'
Feb 28,2018
0 people found
this helpful
Duncan MacKenzie sold the services of Town & Country well and gave us the strong impression of his knowledge of the local market. I would however note the level of interest was not as great as expected nor was the final sale figure. Lorna Galbraith was ...
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Comment on agent fees
Fees appear to be reasonable.
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“I rented a property through these agents. I had a ......”

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Feb 15,2018
Minithumbdown
By: 'Mr'
Feb 15,2018
2 people found
this helpful
I rented a property through these agents. I had a terrible experience with them and the house I rented. The house suffered from major heating problems and I found the agent was not interested and the landlord was what I would describe as abusive. I ...
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Was this helpful? Yes
By: Jane
Mar 13, 2021
View all comments (1)
I rented a house from this agency too. They never did all the checks expected in a rental or were interested in carrying out repairs. They never lodged my deposit with deposit Scotland. I lived in the property for eight years and returned it in immaculate and clean condition. The landlord ( Duncan Mackenzie) wanted to sell the property and because the notice he served was illegal I wasn’t obliged to accept it. It took him four years to serve eviction to myself and my three daughters. I nee ...

“Totally Professional service, from the start to the finish. Duncans ......”

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Dec 05,2017
Minithumbup
Duncan
By: 'Frank'
Dec 05,2017
0 people found
this helpful
Totally Professional service, from the start to the finish. Duncans experience and help was invaluable from the very start, and Jan kept me up to date each step of the process towards the eventual sale. This resulted in town and country taking control of every ...
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Comment on agent fees
Good - set fee
Was this helpful? Yes

“From start to finish, have no complaints. Right from the ......”

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Nov 28,2017
Minithumbup
By: 'John'
Nov 28,2017
0 people found
this helpful
From start to finish, have no complaints. Right from the outset,Town & country were very professional. The office staff were first class and kept us well informed with regards to house viewing bookings. They also explained very clearly how it all works, as selling your ...
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Comment on agent fees
How can you disagree with, no sale no fee. They were so sure that the property would sell, they agreed to a no sale no fee.
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“Great professional service, from start to finish staff have been ......”

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Nov 08,2017
Minithumbup
Duncan
By: 'S'
Nov 08,2017
1 people found
this helpful
Great professional service, from start to finish staff have been very helpful. I would definitely use Town and Country again....
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Comment on agent fees
Estate agent fees are fair.
Was this helpful? Yes

“Jan was professional, polite and always friendly whenever I had ......”

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Nov 06,2017
Minithumbup
Jan
By: 'Allan'
Nov 06,2017
0 people found
this helpful
Jan was professional, polite and always friendly whenever I had a need to speak to her. She is a credit to your business and was excellent throughout my transaction....
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Comment on agent fees
Good
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“All staff had a very good understanding of local marketplace ......”

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Oct 31,2017
Minithumbup
By: 'Graeme'
Oct 31,2017
0 people found
this helpful
All staff had a very good understanding of local marketplace and were responsive to queries and enquiries. Broadly achieved sales price originally anticipated....
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Comment on agent fees
Competitve
Was this helpful? Yes

“I sold my house in four days. The service I ......”

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Oct 25,2017
Minithumbup
Duncan
By: 'Katie'
Oct 25,2017
0 people found
this helpful
I sold my house in four days. The service I received was friendly, professional and efficient. Jan was particularly good at keeping me informed of what was happening and Negotiated on our behalf with the buyer of our property and also the property we bought ...
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Comment on agent fees
Good
Was this helpful? Yes

“Town & Country provided a wonderful service for us, both in ......”

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Oct 20,2017
Minithumbup
Lorna
By: 'Angela'
Oct 20,2017
0 people found
this helpful
Town & Country provided a wonderful service for us, both in the purchase of our new home and the sale of our previous home. The team were great at keeping me updated and also did a brilliant job of managing our sale and getting us the ...
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Comment on agent fees
Fees are fair.
Was this helpful? Yes

“The Town and Country team are knowledge able and helpful.......”

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Oct 18,2017
Minithumbup
Jillian
By: 'Ann'
Oct 18,2017
0 people found
this helpful
The Town and Country team are knowledge able and helpful. Operating 7 days a week really made them accessible when I needed to contact them. Working together we achieved an offer within 3 weeks! on a higher value property. From start to finish it was a smooth ...
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Comment on agent fees
Very Good
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“Excellent service from the start Duncan told us our home ......”

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Oct 12,2017
Minithumbup
Lorna
By: 'Linda'
Oct 12,2017
0 people found
this helpful
Excellent service from the start Duncan told us our home would sell within 4 weeks sold in 1. The staff at Town and Country were helpful polite and very professional ensuring the right buyers came . Would thoroughly recommend them over other estate agents....
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Comment on agent fees
Good
Was this helpful? Yes

“If I could turn back the clock, to the time ......”

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Sep 08,2017
Minithumbdown
Duncan
By: 'Mr'
Sep 08,2017
11 people found
this helpful
If I could turn back the clock, to the time when I was choosing which estate agent should market my property, I would erase Town and Country completely from my list. I could write paragraph after paragraph on my experience with them, and none of ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Fantastic personal and professional service, I have moved lots and ......”

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Aug 23,2017
Minithumbup
By: 'James'
Aug 23,2017
1 people found
this helpful
Fantastic personal and professional service, I have moved lots and tried the other agents but T&C are streets ahead....
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“I used T&C as my management company for my ......”

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Aug 23,2017
Minithumbup
By: 'Thomas'
Aug 23,2017
0 people found
this helpful
I used T&C as my management company for my property's ,there service is second to none ,I would highly recommend them ,Annette is very professional and always very helpful...
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Comment on agent fees
Very good rates
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“Most unprofessional business I have had the misfortune of dealing ......”

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Aug 02,2017
Minithumbdown
Duncan
By: 'Debbie'
Aug 02,2017
6 people found
this helpful
Most unprofessional business I have had the misfortune of dealing with.Duncan lied from the outset about the value and expected offers on our house.His staff were never available and failed to answer phones on most occasions when trying to contact the branch and ...
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Comment on agent fees
Always negotiate never pay 1% fee
Was this helpful? Yes
By: Betty
Sep 05, 2017
View all comments (1)
Did you pay the full fee they told us so many lies and comminication was non-existent ...

“Duncan was a great help in ensuring our house looked ......”

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Jul 11,2017
Minithumbup
Duncan
By: 'Mrs'
Jul 11,2017
0 people found
this helpful
Duncan was a great help in ensuring our house looked its best when we put it on the market. He was able to give us an accurate evaluation and his team were efficient and helpful in managing a large number of viewings in a short ...
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“Jillian was our point of contact for the sale of ......”

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Jun 01,2017
Minithumbup
Jillian
By: 'Charles'
Jun 01,2017
0 people found
this helpful
Jillian was our point of contact for the sale of our property. she explained the sale procedures, & gave us updates along the way. Jillian has a warm & friendly personality, with great customer service skills. We had many calls to the Lenzie office, all of the ...
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Comment on agent fees
Excellent value for money, Duncan was open to negotiation & I was happy with our deal.
Was this helpful? Yes

“A really great and professional service by the whole team. ......”

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May 29,2017
Minithumbup
Duncan
By: 'McFarlane'
May 29,2017
0 people found
this helpful
A really great and professional service by the whole team. The advice was spot on and our property was sold exactly within the time frame and at the price that we were advised it would be. Great presentation of our property in the marketing and ...
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Comment on agent fees
In our opinion really competitive.
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“Very impressed with the professional and direct approach from Duncan ......”

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May 22,2017
Minithumbup
Duncan
By: 'I.Smith'
May 22,2017
0 people found
this helpful
Very impressed with the professional and direct approach from Duncan during our very first meeting. We explained what we were looking for from an estate agent, the options we were exploring and the price we hoped to achieve for our property. Duncan was very positive ...
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Comment on agent fees
Good - Value for money
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:12 AM 17/05/2016 by Duncan Mackenzie

Awards won by Town & Country Estate Agents

Regional Awards won by Town & Country Estate Agents

Individual Branch Awards

Glasgow, G61

Glasgow, G66



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