View all comments (1) Hi Harry Thank you for taking the time to review the service that you've received from my colleague Yasmine. I couldn't agree more with your comments! Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Dear Charity, Thank you for your review. I’m sorry to hear that you haven’t had a great experience with us. I will look into this matter on your behalf and see if we can resolve the issue. Kind regards, Julie Kemp Touchstone ...

View all comments (1) Thanks Craig for taking the time to rate and review our service. Thanks also for your feedback on the service that you received from my colleague, Julie, it's much appreciated. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi John Thank you for taking the time to provide a 5 star ranking as well as the great feedback about the customer service you received recently from my colleague, Kelly Egan. It is always great to be able to share such feedback with my colleagues. Thanks again. Best wishes Penny Graham Touchstone ...

View all comments (1) Thank you for taking the time to rate our company and particularly for your review of the prompt and helpful service that you received recently from my colleague, Sue Lywood. I'll share your feedback with Sue. Thanks again. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for sharing such positive feedback of your experience with Touchstone during your tenancy, it's much appreciated. Best wishes to you in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for your review of your experience of my colleague Shaun Moffatt's customer service. I am pleased but not surprised that Shaun has provided you with such a positive experience during your tenancy. Thanks again. Best wishes. Penny Graham Touchstone ...

View all comments (1) Thank you for your wonderful review of the customer service that you received recently from my colleague, Shaun Moffatt. I am delighted that Shaun was able to resolve your issues promptly and professionally. Thanks again for your feedback. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you so much for taking the time to provide a review of the service that you received recently from my colleague, Holly Thwaites. Holly is a valued Touchstone colleague and consistently provides our customers with the best possible rental experience at what is recognised traditionally to be stressful time. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for 5 star rating and for your wonderful feedback on my colleague, Dawn in our Milton Keynes office. Dawn consistently provides our customers with a friendly and professional service making the process run as smoothly as possible. Thanks again for your review, it really is appreciated. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you so much for taking the time to provide our tenancy renewal service with a 5 star rating, it's much appreciated. I am pleased that you found the renewal experience easy and fuss-free. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for taking the time to provide a 5 star rating of our service, it's much appreciated. I am pleased that you found the customer service provided by my colleague Holly Thwaites' both prompt and helpful. It's no surprise to me as Holly has demonstrated time and again that she's both friendly and efficient when dealing with our customers. Best wishes to you in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for taking the time to provide a 5 star review of the service that you received recently from my colleague, Holly Thwaites. It's not surprise to me to read that Holly was professional and prompt, but great to see none the less. Over the years, Holly has consistently provided our customers with a great service. She is friendly, yet professional and happy to help our customers on their rental journey with Touchstone. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Wow, thank you for your 5 star rating and glowing commendation of the service that you received recently from my colleague, Lynsey! Since joining Touchstone's Retirement Rentals Team, Lynsey has repeatedly demonstrated her great customer service skills and attention to detail, all of which provide our customers with a great rental experience. Thanks again for your review, it is much appreciated. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for your 5 star rating, and for your wonderful words about my colleague Lynsey service during your mother's recent move-in. I am so pleased that Lynsey was able to resolve any issues you had and thus make a traditionally difficult time a little easier for you and your mother. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you for your 5 star review of the customer service that you received from my colleague, Holly Thwaites, during your recent move into the Forum. Having been with Touchstone for many years, Holly is an experienced property manager who works hard to ensure a positive customer experience. Thanks again and best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Camilla Thank you so much for your excellent review of the service that you have received from my colleague Katy from the Milton Keynes office. It is always appreciated when our customers take time out to review our colleagues. So, thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Prof. Lakhani Wow! Thank you so much for your glowing commendation of my colleague, Sue Geen, in the Milton Keynes office. It is always very pleasing to be able to feed back such wonderful comments to the teams, so thank you for taking the time to provide a review of our service. Sue will be pleased! Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Tim Thank you for your 5 star rating of the service that you have received recently from my colleague, Yasmine, in the Milton Keynes office. I agree that Yasmine is very positive and customer focused, keeping our customers updated and advised of any matters. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Dan Thank you for taking the time to review the service that you received recently from my colleague, Holly. I am delighted to see that Holly's efficiency and helpfulness made what can be a stressful process run smoothly for you. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Ian Thank you so much for providing such a positive review of the service provided by my colleagues in our Retirement Rentals Department, Lynsey & Cat. Both excel at customer service and work hard to ensure that the moving process runs smoothly for our customers. Thanks again, your feedback is much appreciated. Enjoy your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Dale Thank you for your 5 star rating of the service that you received recently from my colleague in the Edinburgh office, Shaun. I am so pleased to see that Shaun's attention to detail ensured that the process ran smoothly for you. Thanks again. Kind regards Penny Graham Touchstone ...

View all comments (1) Thank you so much for taking the time to provide Touchstone with a 5 star rating and also such a wonderful review of the service that you have received recently from our Bath office. It is much appreciated. It is always very pleasing to provide such feedback to our property teams, so thanks again. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Richard I am so pleased that your recent experience of our Edinburgh office was so positive, especially the service that you received from my colleague, Shaun. It is always satistying to see my colleagues recognised for their work, so thank you. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Craig Having spoken with the team, I understand that they are in direct contact with you about the reported issues and working toward a resolution. Kind regards Penny Graham Touchstone ...

View all comments (1) Hi Michaela Thank you for leaving your review, it's always great to see my colleagues recognised for their work. I'm so pleased that your recent move ran smoothly. Since joining Touchstone, Harry has worked hard to ensure that our customers move is as stressfree as this traditionally difficult time can be. Best wishes in your new home. Kind regards Penny Graham Touchstone ...

View all comments (1) I am very sorry to see that you experienced difficulties with our service during your time with us. From your review, I know that you have now moved out of the property and moved-on from the issue but it would be greatly appreciated if you could please email me direct: [email protected] with details of your property and the issues you encountered so that I can investigate them further with the relevant team. We are always seeking to improve our customer experience, so some fu ...