View all comments (5) Thomas H Wood have the opportunity to respond to your feedback via this method you have chosen. Once again I point out that we take all points you raised seriously and the landlord was informed and contractors attended the property. You choose to leave the tenancy early and the landlord agreed at the time of leaving the property the communication between yourself and us Thomas H Wood was good and you did not make it clear that you were still unhappy. Once you received your bond in full you d ...

View all comments (2) Hi Louisa, I wish I had known you have your go to cleaners. I had three quotes that actually got back to me- two were for £250 and the other for £200 had to decline as his van would not fit in car park so I assumed this was the going rate. The email from your office just stated I had to get the apartment professionally cleaned and have proof of this for the inventory check so I went with that. Maybe you could actually offer up your recommended cleaners in the future to avoid added unnecessar ...