Igloo
4.8/5, 152 reviews
95% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Think all estate agents are the same? Well we don’t - we know we’re different!When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent ... show more Think all estate agents are the same? Well we don’t - we know we’re different!
When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent estate agent for over 10 years

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Latest Reviews

 View all Reviews 152
7th Jun 2023
reviewed by 'Solana'
“Avoid avoid avoid. Rude, combative estate agents, left us with multiple broke facilities in the property they allegedly manage. Worst ......”
2nd Mar 2023
reviewed by 'Avoid igloo'
“No emergency contact numberNo vetting of tenants (twice stoners next door, flat also let by igloo)Rain pouring in air ......”
12th Aug 2022
reviewed by 'Gavin Kane'
“Couldn’t speak highly enough of the service we received from Reece. Always available to answer any queries and kept ......”
5th Aug 2022
reviewed by 'Andy Gear'
“My first contact with reece at lgloo I was very impressed by his professionalism and knowledge of the market. Honestly ......”
29th Mar 2022
reviewed by 'Monica Paul-Sharma'
“Fabulous service from Reece, he was attentive and sufficient in the offer process, would definetley recommend using him again in ......”
29th Mar 2022
reviewed by 'Alastair'
“I'd like to thank the staff at Igloo for a first class service, especially Reece and Stacey as they really ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £29,995 £890,000
Lettings 100% 97% £350 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 14 4 98 1 15 1 5 1
Areas covered
  • South Lanarkshire
  • North Lanakrshire
  • Glasgow
Address

2 Gateside Street
Hamilton
South Lanarkshire
ML3 7JG
01698 283000

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“The estate agent was very helpful and kept my wife ......”

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May 01,2015
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Craig
By: 'Mark'
May 01,2015
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The estate agent was very helpful and kept my wife and I updated and gave us advice when needed.Igloo was great overall.Would recommend them....
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“excellent service from igloo from start to finish. Everyone in ......”

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May 01,2015
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Craig
By: 'Margaret'
May 01,2015
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excellent service from igloo from start to finish. Everyone in the office is really helpful and nothing ever seems a bother to them. My flat sold quickly and I also bought a house through them - couldn't be happier....
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very happy with fees, very reasonable considering the service they provide
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“In all our dealings with Caroline, Janice and Craig, at ......”

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Apr 30,2015
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Craig
By: 'M.'
Apr 30,2015
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In all our dealings with Caroline, Janice and Craig, at Igloo we found them to be friendly and highly professional. At the initial meeting with Caroline at the property she sold Igloo far better than the agents from other companies we had contacted. She promptly ...
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“Delighted with how quickly our house was sold, got 3 quick ......”

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Apr 30,2015
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By: 'Amanda'
Apr 30,2015
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Delighted with how quickly our house was sold, got 3 quick viewers with 3 offers. Sold above what we were expecting within a week....
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Comment on agent fees
Was pleased at time but have since found agent offering same service for half the price.
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“From the start igloo where great and I sold my ......”

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Apr 30,2015
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By: 'Lauren'
Apr 30,2015
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From the start igloo where great and I sold my property in one week which was fantastic I would defiantly recommend them to friends and family. I would use igloo again....
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“From the very first moment we met with Craig, we ......”

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Apr 30,2015
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Craig
By: 'Mr'
Apr 30,2015
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From the very first moment we met with Craig, we knew we would be using the services of Igloo to sell our property. Craig offered a professional and thorough break down of services, costs and options while always remaining friendly and approachable. Delighted, that with ...
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“Igloo have managed my property portfolio for a few years. ......”

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Apr 30,2015
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Peter
By: 'Gg'
Apr 30,2015
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Igloo have managed my property portfolio for a few years. I have always found them to be very pleasant and helpful. In general, they are doing a good job for myself and my tenants. Their rates are reasonable. On several occasions, however, I have had ...
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“I was delighted with Igloo's performance in relation to selling ......”

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Apr 29,2015
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Peter
By: 'Ian'
Apr 29,2015
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I was delighted with Igloo's performance in relation to selling my property. They set the property at the correct price and we had a number of viewers in the first week. Igloo were very proactive at speaking to viewers and getting their opinions after the ...
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“Peter at Igloo handled the letting of our property. He ......”

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Apr 29,2015
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Peter
By: 'Sibelius'
Apr 29,2015
0 people found
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Peter at Igloo handled the letting of our property. He made us aware of all requirements and the costs he quoted were accurate. Most importantly we were able to let the property within a few days of going to market....
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“Sold our property and bought another with igloo. Can't thank ......”

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Apr 28,2015
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Craig
By: 'Lornamitch'
Apr 28,2015
0 people found
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Sold our property and bought another with igloo. Can't thank them enough for their patience, professionalism and help throughout the process....
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“I have used Igloo for selling 2 properties and letting 1 property. ......”

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Apr 27,2015
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Craig
By: 'Aimee'
Apr 27,2015
0 people found
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I have used Igloo for selling 2 properties and letting 1 property. I have found that they have excellent estimate valuations (on all occasions we have sold/let quickly as they properties have been marketed at the right price). They are also available to talk to whenever ...
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“I went to igloo as a first time buyer through ......”

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Apr 26,2015
Minithumbup
By: 'Mr'
Apr 26,2015
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I went to igloo as a first time buyer through the word of mouth. I found the service professional and friendly. They even got me intouch with a mortgage advisor who got me a better mortgage than what my bank offered me. I couldnt recommend ...
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Comment on agent fees
Affordable
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“I found Igloo to be really friendly fast & efficient in ......”

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Apr 23,2015
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Peter
By: 'Robyn'
Apr 23,2015
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I found Igloo to be really friendly fast & efficient in realising my needs. They matched me with a rental property that was perfect for our family. I found them to really approachable and would definitely use them again in the future. Well done Igloo....
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“Such a lovely welcoming company, couldn't help me anymore if ......”

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Apr 23,2015
Minithumbup
By: 'Carrie16x'
Apr 23,2015
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Such a lovely welcoming company, couldn't help me anymore if they tried. Service was fantastic and they advice and help they gave me on selling my property was just fantastic....
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“I have used igloo for several years and have rented ......”

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Apr 22,2015
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Neil
By: 'NB'
Apr 22,2015
0 people found
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I have used igloo for several years and have rented more than 1 property with them. I find the team very helpful and forthcoming, They keep you up-to-date with the progress of everything from the reference checks to the move in date and also text you ...
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“The staff I spoke to were very helpful in explaining ......”

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Apr 21,2015
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janice
By: 'Carla'
Apr 21,2015
0 people found
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The staff I spoke to were very helpful in explaining how the company works to deliver a good service. They were 'upfront' about costs, and what they would do. They made me feel that 'nothing was a bother'. They were also very prompt in passing ...
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“Fantastic local knowledge and helpful one to one personalised service, ......”

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Apr 21,2015
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Craig
By: 'l'
Apr 21,2015
0 people found
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Fantastic local knowledge and helpful one to one personalised service, was made to feel that nothing was to much trouble and certainly helped with stress levels involved when selling a property for the first time !!!,would HIGHLY recommend !...
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Comment on agent fees
worth every penny
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“I now understand why igloo is Lanarkshire's number one independent ......”

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Apr 21,2015
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Peter
By: 'Lisa'
Apr 21,2015
0 people found
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I now understand why igloo is Lanarkshire's number one independent estate agent. From start to finish I received professional service from a team of people who clearly understand the business and their customers. Having had some dealings with other estate agents, I can honestly say ...
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“Great all round service from igloo. Kept me up to ......”

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Apr 21,2015
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Craig
By: 'Robert'
Apr 21,2015
0 people found
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Great all round service from igloo. Kept me up to date during the initial marketing and viewing process and was delighted with the tenant they put in place. They now manage 3 of my properties...
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“Igloo were very efficient in dealing with my 'Maiden voyage' ......”

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Apr 21,2015
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janice
By: 'Julie'
Apr 21,2015
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Igloo were very efficient in dealing with my 'Maiden voyage' onto becoming a landlady. They were on hand to deal with any queries or problems I encountered providing a high standard of customer service. I was very impressed and will hopefully deal with them very ...
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“From the moment I made the call to view the ......”

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Apr 21,2015
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janice
By: 'Cara'
Apr 21,2015
0 people found
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From the moment I made the call to view the property until the moment they handed me my new keys I couldn't be more happy with there service and there constant updates on progress on my new home. As a first time buyer I would ...
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Comment on agent fees
Reasonable affordable!
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“I have been a tenant with igloo for several years ......”

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Apr 21,2015
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Peter
By: 'Cath'
Apr 21,2015
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I have been a tenant with igloo for several years now and have rented several properties with them. I find the igloo team a great team they are very pleasant to deal with. They always keep in contact with yo by email or text msg ...
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Comment on agent fees
Fees are acceptable
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“We always felt that anyone at the office could help ......”

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Apr 21,2015
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Craig
By: 'M&A'
Apr 21,2015
0 people found
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We always felt that anyone at the office could help us when we rang in. Communication on the whole was great, we always recieved feedback quickly and if no feedback obtained still a courtesy call to tell us that, which was appreciated. Despite some difficulties ...
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Comment on agent fees
Like the fixed fees format
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“I have rented from igloo at several properties but recently ......”

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Apr 20,2015
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Craig
By: 'Darren'
Apr 20,2015
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I have rented from igloo at several properties but recently when I moved to my new property, I found Craig & Janice extra helpful as I needed to be closer to my family. They understood my situation helped me with the most upbeat positive attitude not ...
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Comment on agent fees
The fees where great, 1 months rent and 1months rent as deposit.
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“Fantastic service from a very helpful and competent team who ......”

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Apr 20,2015
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Craig
By: 'Mrs'
Apr 20,2015
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Fantastic service from a very helpful and competent team who advertised well, organised visits around family responsibilities and gave feedback quickly. Our house sold in a few weeks and I would highly recommend this professional company....
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“The details that Craig gave us for using your services ......”

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Apr 20,2015
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Craig
By: 'John'
Apr 20,2015
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The details that Craig gave us for using your services were straightforward and no hidden catches which we both liked. As for Peter, he was the one who did all the negotiating for us and he did a fantastic job as he got our house ...
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Comment on agent fees
Very Reasobable with Vat included.
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“Igloo Estate Agents stood out from the crowd when we ......”

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Apr 15,2015
Minithumbup
By: 'Tony'
Apr 15,2015
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Igloo Estate Agents stood out from the crowd when we came to sell our property. From the moment we booked our free valuation and received a text message to confirm the appointment, it was clear to us that Igloo is a professional company. We are ...
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Comment on agent fees
The fees were excellent and had no hidden extras.
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“I have now used igloo estate agents to sell 2 properties. ......”

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Apr 14,2015
Minithumbup
By: 'Lesley'
Apr 14,2015
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I have now used igloo estate agents to sell 2 properties. The first was a property i inherited after my late mother passed away. I wanted an agent that could take the hassle away , as i couldnt bring myself to visit the property again. Igloo took ...
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Comment on agent fees
fees were fair
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“I have been involved in 4 house sales and and 1 purchase ......”

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Apr 14,2015
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Craig
By: 'Linsey'
Apr 14,2015
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I have been involved in 4 house sales and and 1 purchase through Igloo. I have found their approach to be proactive in comparison with other agents and their responses to enquiries very good. I dealt mainly with Janice and Craig in the office who I found ...
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Comment on agent fees
The fees are in line with others in the Estate agency market and due to the length of time taken for my property to sell (24months) it was probably a fair fee to pay. It may seem a bit high for properties which sell within a matter of weeks to be charged the same fees as properties which take years to sell.
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“A First Class Service from start to finish - we ......”

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Apr 13,2015
Minithumbup
By: 'Paul'
Apr 13,2015
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A First Class Service from start to finish - we were very impressed. We've used other agents in the past, but igloo's service surpassed all expectations. We had already spotted a house we wanted to purchase - so we had limited time to sell our ...
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Comment on agent fees
Very Competitive Fees
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Vendor Fees

FIXED

Landlord Fees

FIXED

Tenant Fees

No fees set.
Last updated at 20/05/2024, 2:47 PM by Janice Murphy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance any concerns should be raised with our office manager. If you are not entirely satisfied at this stage, you can write to our company directors who will respond personally to your concerns.
We are also members of the Property Ombudsman for both sales and lettings
Last updated at 1:47 PM 20/05/2024 by Janice Murphy

Awards won by Igloo

Regional Awards won by Igloo

Individual Branch Awards

Hamilton, ML3



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