Igloo
4.8/5, 152 reviews
95% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Think all estate agents are the same? Well we don’t - we know we’re different!When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent ... show more Think all estate agents are the same? Well we don’t - we know we’re different!
When it comes to property, think a fair fixed fee, complete transparency with straight talking, honest advice. Think a team of experienced professionals achieving results which have made us Lanarkshire’s No.1 independent estate agent for over 10 years

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Latest Reviews

 View all Reviews 152
7th Jun 2023
reviewed by 'Solana'
“Avoid avoid avoid. Rude, combative estate agents, left us with multiple broke facilities in the property they allegedly manage. Worst ......”
2nd Mar 2023
reviewed by 'Avoid igloo'
“No emergency contact numberNo vetting of tenants (twice stoners next door, flat also let by igloo)Rain pouring in air ......”
12th Aug 2022
reviewed by 'Gavin Kane'
“Couldn’t speak highly enough of the service we received from Reece. Always available to answer any queries and kept ......”
5th Aug 2022
reviewed by 'Andy Gear'
“My first contact with reece at lgloo I was very impressed by his professionalism and knowledge of the market. Honestly ......”
29th Mar 2022
reviewed by 'Monica Paul-Sharma'
“Fabulous service from Reece, he was attentive and sufficient in the offer process, would definetley recommend using him again in ......”
29th Mar 2022
reviewed by 'Alastair'
“I'd like to thank the staff at Igloo for a first class service, especially Reece and Stacey as they really ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £29,995 £890,000
Lettings 100% 97% £350 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 14 4 98 1 15 1 5 1
Areas covered
  • South Lanarkshire
  • North Lanakrshire
  • Glasgow
Address

2 Gateside Street
Hamilton
South Lanarkshire
ML3 7JG
01698 283000

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“I was surprised how quickly Igloo sold my pro......”

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Sep 10,2020
Minithumbup
By: 'Paul'
Sep 10,2020
0 people found
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I was surprised how quickly Igloo sold my property. Reece and the team were very professional, especially Stacey  ...
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“Selling property...”

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Sep 07,2020
Minithumbup
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Peter
By: 'VLAD'
Sep 07,2020
0 people found
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I have to say that Igloo staff have done their job very well and know how to communicate with customers.. especially Peter F. and Stacey.. worked hard to get an offer for my property as good as they could.. so I would deal with them ...
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“Efficient reliable company...”

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Aug 31,2020
Minithumbup
By: 'Gordon'
Aug 31,2020
0 people found
this helpful
I would just like to thank Reece and his team for doing a wonderful job in selling my 2 properties,I would have no hesitation in using this company in the future, Also I would recommend this company to anyone who would need the services of ...
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“Very good contact with agency! Responds on e......”

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Aug 20,2020
Minithumbup
By: 'Rafal'
Aug 20,2020
0 people found
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Very good contact with agency! Responds on every query I've had and been very helpful! Stacey done great job when we've buy a house!...
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“Can't fault the team they've communicated eve......”

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Aug 18,2020
Minithumbup
By: 'Evelyn'
Aug 18,2020
0 people found
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Can't fault the team they've communicated every step of the Way. Stacey put together a great advert and she and the team (Linda and Craig are the others I've spoken to) have always Kept in touch by Calls and texts. Would recommend...
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“We have had excellent service from the team, ......”

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Jul 14,2020
Minithumbup
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Suzanne
By: 'Robert'
Jul 14,2020
0 people found
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We have had excellent service from the team, especially from Linda, who has made it very easy to sell our property, and reduced any stress involved....
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“From Bulb to Igloo...”

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Jun 27,2020
Minithumbup
By: 'Dom'
Jun 27,2020
0 people found
this helpful
Hi All, Just did a very quick switch from the Bulb dual tariff. This will save me over £200 a year with this super quick switch! What is even better is if you follow this link you get an EXTRA £50 credit to your account. What could ...
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“Fantastic company...”

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Mar 19,2020
Minithumbup
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Linda
By: 'Mike'
Mar 19,2020
0 people found
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Fantastic company to deal with, so accommodating, especially Linda. My daughters first home and it has been a great experience dealing with this company. Highly recommended....
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“Letting...”

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Mar 09,2020
Minithumbup
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Peter
By: 'Christopher'
Mar 09,2020
0 people found
this helpful
Following being badly let down by a Glasgow letting Agency, I decided to move two of my rental properties to Igloo. Both Julie and Peter fully understood my requirements to let the properties and work tirelessly to meet my needs. I received a very professional ...
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“Thank you to all staff at Igloo Great service......”

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Feb 26,2020
Minithumbup
By: 'Margaret'
Feb 26,2020
0 people found
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Thank you to all staff at Igloo Great service. Thanks again to Stacey who handled the sale of the seller and the prompt negotiation...
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“First time buyer...”

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Feb 26,2020
Minithumbup
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Linda
By: 'Clayre'
Feb 26,2020
0 people found
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I’ve been looking for a property to buy for the last few months and the majority of the properties I had viewed had been with Igloo. I finally found one and got my offer accepted and everything has ran so smoothly with no issues ...
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“Just sold my property in 1 day of being on th......”

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Feb 20,2020
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Craig
By: 'Fiona'
Feb 20,2020
0 people found
this helpful
Just sold my property in 1 day of being on the market. The Igloo team have been fantastic having dealt with Craig Lesley and Stacey on this occasion they have made this experience stress free! I am delighted with the result and will definitely use Igloo ...
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“Terrible - I changed to Igloo because of the ......”

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Jan 10,2020
Minithumbdown
By: 'Denise'
Jan 10,2020
1 people found
this helpful
Terrible - I changed to Igloo because of the excellent reviews. However I am very disappointed with the poor service. They sent my final meter reading to my previous supplier as an estimate. This was based on the previous year before I lived here. Not ...
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“Poor service...”

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Nov 07,2019
Minithumbdown
By: 'Scott'
Nov 07,2019
2 people found
this helpful
Been with Igloo for several years... At the beginning they were good however in the last couple of years the service has been nothing but poor.... As a landlord I've had late payments from igloo were I need to chase them for it, when called ...
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“Made it very easy for us , Peter was very hel......”

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Aug 31,2019
Minithumbup
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Peter
By: 'Arron'
Aug 31,2019
0 people found
this helpful
Made it very easy for us , Peter was very helpful after moving in , would highly recommend , great estate agents....
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“Excellent Property Agents Igloo...”

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Jul 03,2019
Minithumbup
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Peter
By: 'Michelle'
Jul 03,2019
0 people found
this helpful
I've just completed renting a flat via Igloo in Hamilton, South Lanarkshire, and I can honestly say it has been a complete pleasure. From start to finish the whole process ran so smoothly and efficiently, thanks to my property agent, Peter Lavery. Peter explained the ...
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By: Melissa Taylor
Jul 03, 2019
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Excellent letting agents ! Peter was more than helpful all through our move and afterwards ! Couldn’t recommend them enough ! ...

“Very happy with the service I was given with...”

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Jul 03,2019
Minithumbup
By: 'Debbie'
Jul 03,2019
0 people found
this helpful
Very happy with the service I was given with everyone from Igloo, kept up to date with everything and took me through every step that was happening with regards to house sale. House sold within 2 weeks. Would highly recommend....
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“Stay away from them...”

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May 30,2018
Minithumbdown
By: 'Alison'
May 30,2018
1 people found
this helpful
I'm never going back to them I rented somewhere off of there for a year. When ever something needed done they would take up to about 3 weeks to fix it. Tried to tell them about things at went wrong because of them but instead we ...
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“I was most impressed with Julie in Hamilton Igloo. Very ......”

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Feb 16,2018
Minithumbup
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Julie
By: 'Clair'
Feb 16,2018
0 people found
this helpful
I was most impressed with Julie in Hamilton Igloo. Very personal and down to earth. Made me feel at ease and was very helpful with every query. Made the paperwork straightforward and ensured other parties such as Lease guard were chased up. Made the transition ...
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N/a
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“Really delighted with the professional way all the staff at ......”

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Jan 03,2018
Minithumbup
By: 'Valerie'
Jan 03,2018
0 people found
this helpful
Really delighted with the professional way all the staff at igloo Hamilton dealt with me from the first meeting with Peter Fardy to all the helpful staff who kept me constantly updated on the feedback from those who viewed the flat. Great to say it ...
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Good
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“Commissioned Igloo for the sale of a property in Morton ......”

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Nov 17,2017
Minithumbup
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Peter
By: 'killie97'
Nov 17,2017
1 people found
this helpful
Commissioned Igloo for the sale of a property in Morton Court, Blackwood. Offer submitted from buyer within 4 weeks of signing up with Igloo. Staff very professional and kept us informed of all contacts with potential buyers, viewers and of course with ourselves as sellers. The ...
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Comment on agent fees
Igloo prices are very competitive as they are all inclusive - some of the other quotes we obtained appeared good but when the full range of services were added up, Igloo came out on top.
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“We used Igloo to sell our property. We have had ......”

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Nov 05,2017
Minithumbup
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Craig
By: 'Lynn'
Nov 05,2017
0 people found
this helpful
We used Igloo to sell our property. We have had a really bad experience in the past with another estate agent so we were quite apprehensive. But Igloo were fantastic from the very start. Every one in the team at Hamilton were always available through ...
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Comment on agent fees
We felt the fees were very competitive with no 'hidden fees'.
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“Attentive, professional and kept every contact promise made. Delighted with ......”

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Nov 03,2017
Minithumbup
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Craig
By: 'ISOBELLE'
Nov 03,2017
0 people found
this helpful
Attentive, professional and kept every contact promise made. Delighted with Craig and the advise given around selling my home. I will look to igloo to purchase also!...
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Comment on agent fees
Fees are competitive
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“Having only ever dealt with private landlords as opposed to ......”

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Feb 09,2017
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Suzanne
By: 'L'
Feb 09,2017
0 people found
this helpful
Having only ever dealt with private landlords as opposed to agencies in the past, it's been an absolute breath of fresh air to deal with Suzanne and the team at Igloo Hamilton. 100% professional at all times, helpful and a true asset to the business, Suzanne ...
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“Exceeded expectations during our very short journey of selling our ......”

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Dec 22,2016
Minithumbup
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janice
By: 'Chausie'
Dec 22,2016
0 people found
this helpful
Exceeded expectations during our very short journey of selling our family home. Comms from the initial approach to swiftly moving to closing date was excellent at all times. Requests to view our home within an hour of being listed online and recommended movement to closing ...
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Comment on agent fees
Very competitive
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“Great efficient and professional service we were constantly updated with ......”

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Dec 20,2016
Minithumbup
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Craig
By: 'L'
Dec 20,2016
0 people found
this helpful
Great efficient and professional service we were constantly updated with feedback with each stage of the process being clearly explained to us Our house sold in one week and I would highly recommend them to anyone...
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Comment on agent fees
Estate fees were highly competitive and I felt were great value for money
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“Our house sold in 14 days so there's no complaints from ......”

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Dec 16,2016
Minithumbup
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Craig
By: 'Murray's'
Dec 16,2016
0 people found
this helpful
Our house sold in 14 days so there's no complaints from us. Igloo kept the whole process simple from day one and the efficient friendly staff went out of their way to ensure we were constantly kept up to speed. Couldn't recommed Igloo highly enough. If ...
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Comment on agent fees
Fees are never good but we were offered a good deal.
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“The property was fairly valued and the selling price was ......”

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Sep 10,2015
Minithumbup
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Peter
By: 'Billy'
Sep 10,2015
1 people found
this helpful
The property was fairly valued and the selling price was within 5% of that value. I received regular information by text and telephone about the selling process which Igloo managed. From signing up with Igloo to selling was about 9 weeks and I am happy to recommend ...
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Comment on agent fees
Flat fee for selling and fee for arranging viewings are reasonable.
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“I found Igloos service from the beginning of the selling ......”

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Aug 07,2015
Minithumbup
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Peter
By: 'Jacqueline'
Aug 07,2015
0 people found
this helpful
I found Igloos service from the beginning of the selling process to the end, extremely good. The staff kept you informed through the complete process, and all details were explained. Any phone calls to the office were deal with quickly, and I have been more ...
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“This is the second time Igloo Hamilton has sold property ......”

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Aug 06,2015
Minithumbup
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Craig
By: 'J'
Aug 06,2015
0 people found
this helpful
This is the second time Igloo Hamilton has sold property for me. They deliver a quality service combined with personal attention . I recently had two properties on the market and again the Team at Igloo deliverd . Both properties were sold quickly ,and Igloo's expertise made ...
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Comment on agent fees
The fees are competitive .
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Vendor Fees

FIXED

Landlord Fees

FIXED

Tenant Fees

No fees set.
Last updated at 20/05/2024, 2:47 PM by Janice Murphy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance any concerns should be raised with our office manager. If you are not entirely satisfied at this stage, you can write to our company directors who will respond personally to your concerns.
We are also members of the Property Ombudsman for both sales and lettings
Last updated at 1:47 PM 20/05/2024 by Janice Murphy

Awards won by Igloo

Regional Awards won by Igloo

Individual Branch Awards

Hamilton, ML3



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