The Modern House
4.3/5, 40 reviews
75% recommended
94% sales valuation accuracy
91% sales fee satisfaction
The Modern House is an estate agency that helps people live in more thoughtful and beautiful ways. We believe in design as a powerful force for good. Esquire credits The Modern House with rewriting “the rulebook on estate agency”, and GQ has voted us “one of the best things in ... show more The Modern House is an estate agency that helps people live in more thoughtful and beautiful ways. We believe in design as a powerful force for good. Esquire credits The Modern House with rewriting “the rulebook on estate agency”, and GQ has voted us “one of the best things in the world”.

Founded in 2004 by two former design-editors, Matt Gibberd formerly a Senior Editor at The World of Interiors, and Albert Hill who was the Design Editor at Wallpaper, The Modern House draws on this knowledge of the design industry to maximise the value of the homes we market.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 91% £350,000 £3,350,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 26 4 3 1 1 5
Areas covered
  • Nationwide
Address

St Alphege Hall, Kings Bench Street
London
Greater London
SE1 0QZ
02037955920

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“TMH are a cut above. Their people are intelli......”

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Sep 07,2020
Minithumbup
India
By: 'steve'
Sep 07,2020
0 people found
this helpful
TMH are a cut above. Their people are intelligent and empathetic, as well as hard-working. Having sold well with them I would not hesitate to recommend them if you have a property within their ambit. Thanks!...
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“A mixed experience (caveat emptor applies as with any estate agent)...”

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Aug 19,2020
Minithumbdown
By: 'Paul'
Aug 19,2020
3 people found
this helpful
We love our new home; it has great potential. But we’ve scored the Modern House only 3 stars due to weaknesses in process management and due diligence. (Or perhaps, as buyers, our needs were simply secondary to their actual clients, the sellers). Our first offer ...
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“We've always enjoyed perusing The Modern Hous......”

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Jun 05,2020
Minithumbdown
By: 'David'
Jun 05,2020
0 people found
this helpful
We've always enjoyed perusing The Modern House's website, so it was an obvious move to instruct them in the sale of our own modern house in rural Kent. Initially, things seemed to be going swimmingly: an enthusiastic appraiser who almost glowed with pride when offering ...
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By: Lucy Roome
Jun 17, 2020
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Thank you for your feedback David, we really appreciate it. We’re sincerely sorry to hear that your experience didn’t live up to expectations and we would love the opportunity to change this. As your house was launched just before lockdown, it was a particularly challenging time as we were unable to organise physical viewings which was very frustrating. Since the restrictions on the housing market were lifted, we have received a huge volume of viewing requests and offers for properties acros ...

“The Modern House in Suffolk...”

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Mar 04,2020
Minithumbup
By: 'Sue'
Mar 04,2020
0 people found
this helpful
we’ve bought and sold a fair few houses in our long and rackety lives and it’s always with a sigh of resignation when we hand over the optics to an estate agent.... they never seem to ‘get it’ our experience with TMH was ...
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By: Lucy Roome
Jun 17, 2020
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Thank you, Sue! - Lucy Roome, Head of Sales ...

“Thoroughly uncommercial and uncommunicative. ......”

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Jun 25,2019
Minithumbdown
By: 'SMCHRCMGC'
Jun 25,2019
13 people found
this helpful
Thoroughly uncommercial and uncommunicative. I recently made an offer on a property through the Modern House. The process was nothing but frustrating from start to finish: My calls and emails would go unanswered, sometimes for more than 24 hours; I didn't receive thorough or informative answers ...
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“Useless...”

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Feb 13,2019
Minithumbdown
By: 'USELESS'
Feb 13,2019
10 people found
this helpful
I'm looking for properties with good architecture and the modern house seemed to have some lovely properties with good marketing and display but they couldn't sell a "life jacket on the Titanic". I ring and then email to see properties and my requests go unanswered ...
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“Awful...”

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Jun 03,2018
Minithumbdown
By: 'Very'
Jun 03,2018
9 people found
this helpful
Very disappointed with the service. As a serious buyer I was not treated with any interest. They clearly are doing the bare minimum as did not follow up on any calls promised and became unreceptive and rude....
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By: SAM
Jan 08, 2019
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I left messages which were not answered. I spoke to 2 different people who did not follow up as promised. I cannot understand why they were so disinterested as I was a serious prospective customer. As a result the company appeared aloof. ...

“I can't recommend The Modern House highly enough. First, if ......”

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Sep 27,2017
Minithumbup
By: 'Morgwn'
Sep 27,2017
3 people found
this helpful
I can't recommend The Modern House highly enough. First, if you are looking for a unique, design-led home, the range and calibre of properties they sell is second to none - regardless of size or price point. Second, the purchasing process was seamless. The team ...
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“I would NOT recommend this agent. They promised a high ......”

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Apr 27,2017
Minithumbdown
By: 'Unhappy'
Apr 27,2017
9 people found
this helpful
I would NOT recommend this agent. They promised a high level of service but what was actually delivered was well below an acceptable level. The effort they put in seemed to be minimal. Communication was poor, sporadic and generally not very informative. They did not ...
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Comment on agent fees
Would have been reasonable if they had done what they said they would!
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By: Flo Flower
Aug 26, 2021
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It is beyond me how useless these so-called estate agents at this so-called estate agency are. Other agencies in London, where the estate agents know how to sell properties laugh at this place! The Modern house is shiny on the outside, rotten on the inside- just like the OVERPRICED properties they try and sell. Most of their overpriced properties are in really deprived areas. I am not sure what they are trying to achieve?! Other than making money out of deprivation. Also the customer servi ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:21 PM 04/04/2018 by Emma Mansell

Awards won by The Modern House

Regional Awards won by The Modern House

Individual Branch Awards

London, SE1



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The Modern House