90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
91% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 158
6th Dec 2022
reviewed by 'Lynette Hardy'
3rd Dec 2021
reviewed by 'Sue Wright'
10th May 2021
reviewed by 'Martin B.'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 100% | £150,000 | £592,500 |
| Lettings | 97% | 91% | £775 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 2 | 5 | 1 | 74 | 0 | 43 | 0 | 2 | 2 |
Areas covered
- BA1
- BA2
Address
4 Queen Street
Bath
Somerset
BA1 1HE
01225 471144
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
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Aug 24,2016
Aug 24,2016
1
people found
this helpful
this helpful
Always efficient and, unusually for estate agents, I trusted their views eve when proceeding with the deal. Good team, well organised, genuine and helped the deal go through. Would recommend and would be first choice for a sale/rental....
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Sep 17, 2016
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Tarquin, thanks for your comments and you know where we are if we can be of any further help. All the very best. ...
Aug 23,2016
Aug 23,2016
0
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I have received an excellent service for the sale of my flats in Bath.
The sale price achieved is in line with the value of the properties....
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Comment on agent fees
The fees charged were as quoted
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Sep 17, 2016
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Dear 'SP' We enjoyed working with you and look forward to selling for you again very soon. Sharon ...
Aug 23,2016
Aug 23,2016
0
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I have been a land lord for over twenty years . Your company /staff are with out a doubt the best letting agency I have used .
I have been kept fully informed at all times and the process has been very straight forward .
Many thanks
Paul ...
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Comment on agent fees
Good
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Aug 23,2016
Aug 23,2016
0
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I have always felt that the apartment company provides an excellent service, keeping me informed when they need to, but getting on with the job of bringing me fair income from my property....
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Comment on agent fees
Fair for the service they provide.
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Aug 22,2016
Aug 22,2016
0
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Both Sarah and Christina were very helpful in helping me get the flat into a suitable condition for renting, finding handymen and then sourcing a tenant. So far my experience as a landlord has been hassle free and positive thanks to Sarah and Christina....
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Comment on agent fees
As expected.
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Aug 22,2016
Aug 22,2016
0
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I was really impressed with the professionalism and efficiency of the agency and everyone there I worked with. From the initial viewings, right through completion they were well informed, polite, efficient and always working to get the best for both vendor and buyer. I would ...
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Sep 17, 2016
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Hi Jamie, that's a great recommendation! I hope we will continue to impress you and do our best for your property needs in Bath! ...
Aug 22,2016
Aug 22,2016
0
people found
this helpful
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The team at the Apartment Company were excellent. I was looking for a one bedroom flat and they helped me with my search, successfully finding me a great place close to Bath city centre.
Their service was always prompt and personable. I felt like they ...
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Comment on agent fees
Fees were reasonable.
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Sep 17, 2016
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We genuinely did care Marnie and will continue to whilst we have your property for rental. Always on the end of the phone! ...
Aug 22,2016
Aug 22,2016
0
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The team have been very proactive in marketing properties and have secured reliable tenants very quickly.
On going property maintenance and issue reported by the tenant are quickly attended to.
I feel that my properties are in very safe hands...
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Comment on agent fees
Average
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Aug 21,2016
Aug 21,2016
0
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I would like to say how extremely efficient this company is. They look after my appartment in Bath with the greatest care, finding just the right tenants, and seeing that it is spotless at changeover time.
It is run by bright, attractive young girls, and ...
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Comment on agent fees
Good.
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Aug 20,2016
Aug 20,2016
0
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The Apartment Company has supportive and kept me informed informed throughout the purchasing process. Prompt in answering questions and negotiations with parties. Highly recommended....
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Sep 19, 2016
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Fernando, we were delighted to assist and hope that you are happy in your new home. All the best. ...
Aug 18,2016
Aug 18,2016
0
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Dan Hester showed me around my new flat and was so polite , friendly and helpful. More than this he was so sweet when I was trying to work out if a space was long enough for a bed, he said well I'm 6 foot and offered ...
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Comment on agent fees
N/A I was purchasing
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Sep 19, 2016
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Hi Debbie, that made us laugh and Dan is now known as the 'human ruler' and being used at any point for measuring!! We are delighted that your experience was a good one, we strive for this for everyone. Hope all is well and best wishes. ...
Aug 18,2016
Aug 18,2016
1
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this helpful
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Christina has successfully let my apartment each year for the past three years. Christina is very knowledgable about the rental market, which aids my decision in setting a price point each year. Christina is highly professional and dedicated, including viewings on Saturday. I feel safe ...
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Comment on agent fees
I pay a finders only fee, which accounts for 75% of the first month's rent. I think this is high but acceptable for the outstanding level of service I receive.
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Aug 18,2016
Aug 18,2016
0
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I am impressed by the efficiency of the Apartment Company and the friendly atmosphere in their offices. We have over 20 years experience with Estate Agents in Bath and the Apartment Company is the best that we have found....
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Comment on agent fees
Fees are very reasonable for the service provided
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Sep 19, 2016
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Dear Jim that is high praise indeed and thank you. We all do our very best for our clients and we are delight to assist you in all your property needs here in Bath. Thank you. ...
Aug 18,2016
Aug 18,2016
0
people found
this helpful
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Have been very impressed with the service offered by the Apartment Company. Right the way through the process from tenant finding to the ongoing maintenance of the properties, Christina, Sarah and the rest of the staff in the Bath office have really taken the pressure ...
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Comment on agent fees
Very clear fee structure, with no unexpected fees added at any point. Not the cheapest letting agent, but by far the best value in my experience, and particularly for such a premium service.
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Aug 18,2016
Aug 18,2016
0
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As a first time buyer moving to a new area for a new job I was impressed with the company's friendly manner and help in making the process as stress free as possible, both prior to the move and ensuring I had settled into the ...
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Aug 18,2016
Aug 18,2016
0
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I have no hesitation in recommending the Apartment Company, and especially Sharon Chesham , to anyone wanting to buy or sell an apartment. I have done both over the years and have been impressed by their professionalism , customer relations and efficiency. The whole team, particularly Sharon, ...
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Comment on agent fees
Good, I have no concerns over the fee structure.
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Sep 19, 2016
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Dear Dr Morgan, your comments are very much appreciated and it was a pleasure selling for you. I am delighted you found the process stress free, we aim to please. With very best wishes. ...
Aug 18,2016
Aug 18,2016
0
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Thank you so much
The best letting agents we have ever used in the last twenty years !!
Great service and attention to detail . we were kept updated on all activities and processes as they occurred
Beet wishes
Paul and Belinda...
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Comment on agent fees
good
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Aug 18,2016
Aug 18,2016
0
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We have two properties with the Apartment Company and we have always found them helpful and very professional. I would not hesitate to recommend them to any landlord - large or small!...
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Comment on agent fees
Standard
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Aug 18,2016
Aug 18,2016
0
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The agents were responsive, organised and polite and ensured sale and subsequent rental was handled efficiently and with clear communications. They were welcoming and ensured we viewed properties at our convenience and at our budget and found tenants quickly. Really felt we were being looked ...
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Comment on agent fees
Perfectly reasonable, competitive.
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Aug 17,2016
Aug 17,2016
0
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The Apartment Company has provided a very good full management service, with a highly professional approach, and good at keeping information flow at a suitable level (not too much, not too little)....
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Aug 16,2016
Aug 16,2016
0
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Great service as always from Sharon and Lydia at the Apartment Company. This is the fourth time I have used their services to buy/sell property in Bath within the last 3 years, and each time they have exceeded expectations. Their understanding of the market is ...
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Comment on agent fees
Worth every penny.
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Sep 19, 2016
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Thanks Sean - always a pleasure doing business with you and I hope life is treating you well.....see you in Bath soon. All the best to you both. ...
Aug 16,2016
Aug 16,2016
0
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To whom it may concern, I recently sold my apartment with the help of the bath apartment company.All the staff I had dealings with were outstanding in their professionalism,local knowledge ,and assistance. I felt that my sale really mattered and I was much ...
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Comment on agent fees
good
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Sep 19, 2016
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Hi Jane - thank you for your kind words. I think it was a stress free sale and it all tied in nicely at the end. We hope you have found somewhere or will do soon and wish you every happiness. ...
Aug 15,2016
Aug 15,2016
0
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In a competitive property market like Bath, buyers and sellers, alike, need an agent who is responsive to ensure the purchase goes through smoothly. In our case, The Apartment Company expertly managed a challenging purchase, which was dominated by a very demanding seller. Using excellent ...
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Comment on agent fees
Correct
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Sep 19, 2016
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Thanks Jennifer, we did manage to keep it all going and eventually you got the keys! You have made it your home and it is looking lovely. Pleasure selling to you. ...
Aug 15,2016
Aug 15,2016
0
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Having made use of the services offered by the Apartment Company for the purchase, letting, and finally for the sale of a one-bedroom flat in Bath I have been continually impressed with their professionalism, dedication, and proactive attitude. Throughout the purchase, letting, and sales processes ...
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Aug 15,2016
Aug 15,2016
0
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We had exceptional service from The Apartment company. Being first time buyers, we'd felt let down and belittled by other estate agents in Bath. Dan was not one of those as he was very understanding and gained our trust quickly. Once we put in an ...
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Aug 12,2016
Aug 12,2016
0
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Very professional service - also great knowledge of the local market in respect of buying/selling property and the rental market...
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Comment on agent fees
good
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Sep 19, 2016
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Thanks Mervyn - pleasure buying and selling for you and your family. Hope you are well and no doubt see you soon. ...
Aug 12,2016
Aug 12,2016
0
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this helpful
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The Team at the Apartment Company Team are helpful, courteous and responsive. They are proactive with issues and keep me informed of any maintenance issues and resolve things quickly and efficiently and use my personal contacts for repairs if I choose. Although the entire team ...
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Comment on agent fees
Agent fees competive maybe slightly higher than other agents,but difficult to easily compare as agents offer different inclusions and add ons.
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Aug 12,2016
Aug 12,2016
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Having interviewed a few agencies on Bath for our residential let, we decided to opt for the Apartment Company as we felt Christina had the necessary drive to be able to find a tenant quickly. We were thrilled when she found excellent tenants within a ...
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Comment on agent fees
Perfectly reasonable.
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Aug 12,2016
Aug 12,2016
0
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We have worked with The Apartment Company for the last three years and have found their dealings with both tenants and landlord to be very professional, friendly and efficient.
....
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Aug 11,2016
Aug 11,2016
0
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Great service from start to finish! They overcome the inevitable obstacles that can happen in selling a property well, and follow through to completion...
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Comment on agent fees
At the upper end of the market but good value as get the best price for your property through introducing a lot of viewings
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Sharon
(58)
Peter
(27)
Lydia
(16)
Dan
(15)
Christina
(13)
Sarah
(12)
Kate
(8)
Jon
(3)
Laine
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:40 PM 06/02/2018 by Peter greatorex
