The Key Place
2.1/5, 7 reviews
29% recommended
0% lettings valuation accuracy
40% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 40% £480 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 3 0 0 0 0 0 1
Areas covered
Address

19 Main Street
Boness
West Lothian
EH51 9NQ
01506 828096

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Scammers...”

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Feb 08,2020
Minithumbdown
By: 'Mb'
Feb 08,2020
0 people found
this helpful
Very rude. Lived in the property for one year, so many issues that were brought up and never fixed, then when it came to receiving the deposit back I was given the smallest amount back and they “spent” the rest of it fixing the issues ...
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“Not even worth 1 star...”

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Apr 04,2018
Minithumbdown
Karen
By: 'Spot21'
Apr 04,2018
5 people found
this helpful
The staff at The Key Place in Bo'ness are rude and do not have any understanding of customer service. They give the tenant no support and only care about getting their money each month. They didn't care that the property was unsafe and constantly put ...
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Comment on agent fees
N/A
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“Value for money...”

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Mar 20,2018
Minithumbup
By: 'Tracy'
Mar 20,2018
3 people found
this helpful
Karen and the team at The Key Place provided an excellent service and value for money. Their experience and knowledge of the market, their attention to detail and their good management style were great....
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“Good service...”

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Mar 19,2018
Minithumbup
By: 'James'
Mar 19,2018
3 people found
this helpful
I found The Key Place to be goodf when I was a tenant with them. Their staff were polite and helpful. The property was in good condition and The Key Place were good at dealing with issues. I was really satisfied with The Key Place ...
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“I was a tenant for a year with The Key ......”

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Nov 28,2017
Minithumbdown
Karen
By: 'Madeleine'
Nov 28,2017
6 people found
this helpful
I was a tenant for a year with The Key place. They constantly let themselves into the flat without notice, I once came home to a whole new carpet (great! but would have been better if they gave me the heads up so I could ...
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“This has got be the worst letting agency ever got ......”

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Jan 30,2017
Minithumbdown
By: 'Ollie'
Jan 30,2017
7 people found
this helpful
This has got be the worst letting agency ever got me a tenant who I and I mean I have had to chase constantly for rent money complained to them and ignored they also are holding on to my money illegally of which I keep ...
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Comment on agent fees
Well to be quite honest I don't know why they are charging me fees so can't really comment on this as they have managed nothing
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“Have to be the worst letting company in Scotland. I ......”

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Mar 01,2016
Minithumbdown
By: 'aapenicuik'
Mar 01,2016
7 people found
this helpful
Have to be the worst letting company in Scotland. I paid a deposit for a cottage in West Linton, was TEXT 7days later to say I was refused property. When questioned they said they do not like to take on self employed people! I had ...
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What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by The Key Place

Regional Awards won by The Key Place

Individual Branch Awards



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