The Flat Company
4.5/5, 16 reviews
88% recommended
100% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

No description for branch.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 93% £650 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 9 2 0 0 0 0 0 0
Areas covered
Address

61a Queen Street
Edinburgh
City of Edinburgh
EH2 4NA
0131 2267733

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Images & Videos

“Fast and reliable, highly recommended...”

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Nov 15,2021
Minithumbup
Matthew
By: 'Sara'
Nov 15,2021
0 people found
this helpful
Matthew helped us putting our flat on the market taking care of all the aspects of the letting, from market research on similar flats prices in the area to the ad pictures or advice on furniture, without mentioning choosing the tenant and checking their references ...
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“Fast and reliable, highly recommended...”

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Nov 15,2021
Minithumbup
Matthew
By: 'Sara'
Nov 15,2021
0 people found
this helpful
Matthew helped us putting our flat on the market taking care of all the aspects of the letting, from market research on similar flats prices in the area to the ad pictures or advice on furniture, without mentioning choosing the tenant and checking their references ...
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“Quick, efficient and reasonable!...”

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Feb 26,2021
Minithumbup
Jessica
By: 'Ioanna'
Feb 26,2021
0 people found
this helpful
Flat company has been a great agency throughout my tenancy. Jessica was the lady I communicated with almost every time throughout my tenancy so everything that comes next basically refers to her. Very quick process of renting a property with them, extremely helpful with any ...
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“Very positive Experience...”

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Jan 05,2021
Minithumbup
Jessica
Ryan
By: 'C Watson'
Jan 05,2021
0 people found
this helpful
I have had a very positive experience as a landlord with The Flat Company. They were well-organised and efficient, with reliably quick responses to issues and requests. They ensured that my property was consistently occupied over a number of years while I lived abroad. Staff ...
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“Joke of a company...”

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Aug 24,2020
Minithumbdown
By: 'Josh'
Aug 24,2020
6 people found
this helpful
Would not rent a property with The Flat Company again. Didn't try to renegotiate our rent with the landlord after we said that the flat was too expensive. However, the flat was put onto the market for £100 less PCM after we moved out. Staff were ...
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“Thank you Elona and "The Flat Company" for your support...”

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Apr 29,2018
Minithumbup
Elona
By: 'Rajni'
Apr 29,2018
0 people found
this helpful
Dear Elona, I take this opportunity to thank you for the excellent service, in an accurate and friendly fashion, during my tenure @ Whitson Terrace property. Despite the hectic schedules we face , You answered my many questions both in person and on the telephone in a ...
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Comment on agent fees
Good
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“Highly desirable and professional service...”

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Apr 24,2018
Minithumbup
Elona
By: 'Sundar'
Apr 24,2018
0 people found
this helpful
It was a great experience renting a property with theflatcompany. Elona Smith, our property manager was extremely patient in answering all our queries right from documentation to moving in till the end of tenancy. We could see the professional ownership she took in attending all ...
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“What a nice experience with this company, and in particular ......”

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Mar 12,2018
Minithumbup
Elona
Elona
By: 'April'
Mar 12,2018
0 people found
this helpful
What a nice experience with this company, and in particular Elona Smith who assisted me with a flat in Quartermile. She stayed on top of the details and was very professional and knowledgeable, also polite. She kept in communication and I felt valued as a ...
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Comment on agent fees
Fees seemed reasonable to me.
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“My girlfriend and I have rented an apartment through The ......”

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Jan 20,2018
Minithumbup
Daria
By: 'Sigurd'
Jan 20,2018
0 people found
this helpful
My girlfriend and I have rented an apartment through The Flat Company and it has been a great experience. I was put in contact with Daria Listos who arranged a viewing of the apartment. The Flat Company made it possible to move in the day ...
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Comment on agent fees
No fees
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“I have dealt with Jill Vasey for many years, and ......”

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Jan 17,2018
Minithumbup
By: 'Nuala'
Jan 17,2018
0 people found
this helpful
I have dealt with Jill Vasey for many years, and have always found her a pleasure to work with. She responds quickly and efficiently, with friendly communication. Highly recommended....
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“Very passionate and driven agent, with a great attention to ......”

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Dec 13,2017
Minithumbup
Elona
By: 'ZandBchip'
Dec 13,2017
1 people found
this helpful
Very passionate and driven agent, with a great attention to customer service. We've had a fantastic experience with Elona and would recommend her to anyone!...
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Comment on agent fees
Very reasonable
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“Matthew provided an impeccable service! He is a great communicator ......”

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Nov 28,2017
Minithumbup
Matthew
By: 'Jo'
Nov 28,2017
1 people found
this helpful
Matthew provided an impeccable service! He is a great communicator and has faultless attention to detail. He also provided me with lots of tips which were really useful as this is my first buy to let property. I'd highly recommend The Flat Company and will ...
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Comment on agent fees
Good and offered some flexibility.
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“NEVER EVER RENT WITH THIS COMPANY. After all the letting ......”

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Nov 08,2017
Minithumbdown
By: '123pizza'
Nov 08,2017
1 people found
this helpful
NEVER EVER RENT WITH THIS COMPANY. After all the letting agent horror stories I have heard, I feel that ours must be one of the worst. This company was nothing but awful from day one of signing our lease. They failed to inform us prior ...
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Was this helpful? Yes
By: The Flat Company
Dec 06, 2017
View all comments (1)
Mhairi, Thank you for taking the time to post this review and for speaking to us directly recently to explain why you have posted it as we were somewhat surprised believing we had resolved the situation, as best we could, to everyone’s satisfaction. We can only apologise again that the bathroom had not been upgraded in time for your move in date as we were badly let down by trusted contractors who we no longer work with. However, this is the situation we were in the day before your che ...

“Elona has been extremely supportive and helpful dealing with an ......”

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Nov 02,2017
Minithumbup
Elona
By: 'Emily'
Nov 02,2017
0 people found
this helpful
Elona has been extremely supportive and helpful dealing with an issue from a few years ago when I was in a property managed by the flat company. She has been very genuine and actually taken her time (which is limited as she is very busy) ...
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“I have been with the flat company for 2 years and ......”

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Aug 10,2017
Minithumbup
By: 'Paul'
Aug 10,2017
0 people found
this helpful
I have been with the flat company for 2 years and they are the only letting agency in which I have not had a single problem. All maintenance issues has been resolved within a couple days, queries have been responded to almost immediately and the entire ...
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Comment on agent fees
Good
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“Flat company had been very helpful in quickly finding a ......”

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Mar 17,2017
Minithumbup
By: 'Lokesh'
Mar 17,2017
0 people found
this helpful
Flat company had been very helpful in quickly finding a home for me in Edinburgh as I was new to UK. Service was very good. Especially Alex and Kim guided us through out the complete process. Really very nice of them....
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Staff picture Elona
(5)
No image available Matthew
(3)
No image available Daria
(1)
Staff picture Ryan
(1)
No image available Caroline
(0)
No image available Dietrich
(0)
Staff picture Chris
(0)
No image available Jill
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:35 PM 02/07/2018 by allAgents

Awards won by The Flat Company

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The Flat Company