Tennens Properties
4.9/5, 351 reviews
96% recommended
96% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market show more Tennens Properties Ltd are a specialist letting agents and sales agent based in Bury St Edmunds, covering Stowmarket, Cambridge, Thetford, Mildenhall, Lakenheath and surrounding areas. With a focus on letting to USAF members but also providing good lets to the English market
Homes to rent and buy in Bury St. Edmunds and the surrounding villages in Suffolk | Tennens Properties

Latest Reviews

 View all Reviews 351
29th Nov 2024
reviewed by 'Mr James'
“I had a long drawn out moving process (thanks to my solicitor) but thank goodness Liz Westley was there to ......”
15th Nov 2024
reviewed by 'Leah'
“Our house purchase has just completed, and we couldn’t have asked for a better person to help us through ......”
12th Nov 2024
reviewed by 'Kevin Mann'
“I had a property to sell due to a bereavement. I contacted Liz at Tennens Properties as she had helped ......”
11th Nov 2024
reviewed by 'Megan'
“As first time buyers, Liz was very understanding and made the process as simple as possible. She was always available ......”
8th Nov 2024
reviewed by 'Anne'
“Liz is a truly amazing estate agent. She is so professional, hard working and responsive which is so different to ......”
5th Nov 2024
reviewed by 'Penny.'
“I first spoke with Liz a few years ago but it wasn't until recently she progressed a property sale for ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £92,500 £688,000
Lettings 94% 96% £350 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
152 7 79 2 45 3 48 2 12 1
Areas covered
  • IP14
  • IP28
  • IP27
  • CB1
Address

1a Lawson Place
Moreton Hall,Bury St Edmunds
Suffolk
IP32 7EW
01284 754950

Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent ServiceLiz was incredibly helpful......”

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Dec 18,2019
Minithumbup
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Liz
By: 'Emma'
Dec 18,2019
0 people found
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Excellent Service Liz was incredibly helpful throughout and made the whole process very straightforward. Any questions were answered very quickly - thank you!...
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By: Liz
Dec 19, 2019
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Thank you Emma for such a lovely review. It was a pleasure dealing with this purchase for you. ...

“Jasmine, Barry and Liz were exceptionally kin......”

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Dec 11,2019
Minithumbup
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Barry
By: 'Debra'
Dec 11,2019
0 people found
this helpful
Jasmine, Barry and Liz were exceptionally kind, courteous and informative making my move to the UK quite pleasant. I am grateful for the assistance!...
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By: Jasmine
Dec 11, 2019
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Thank you for taking the time to leave such a lovely review! We hope you'll be happy in your new home. ...

“We have received a fantastic service from Liz......”

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Dec 08,2019
Minithumbup
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Liz
By: 'Mervyn'
Dec 08,2019
0 people found
this helpful
We have received a fantastic service from Liz (and the team when she was unavailable). It has taken us 5 years to find a property on Morton Hall, and now we have a new home in a great location to suit all our needs due to ...
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By: Liz
Dec 09, 2019
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Thank you both for such a lovely review! It was such a pleasure dealing with you both. ...

“Tennens Properties were extremely helpful and......”

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Dec 05,2019
Minithumbup
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Barry
By: 'A'
Dec 05,2019
0 people found
this helpful
Tennens Properties were extremely helpful and always worked around our schedule. Easiest leasing/letting agreement that I’ve done so far. Will recommend....
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By: Jasmine
Dec 11, 2019
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Thank you for taking the time to leave such a lovely review! We hope you'll be happy in your new home. ...

“Fantastic friendly service....”

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Nov 28,2019
Minithumbup
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Liz
By: 'Scott'
Nov 28,2019
0 people found
this helpful
Fantastic friendly service. Was always kept up to date with how the sale was going even when Liz went on holiday. Couldn't recommend enough. She treated you as friend which made the move less stressful....
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By: Liz
Dec 02, 2019
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Thank you for taking the time to leave such a kind review Scott - we wish you and Mark all the best for the future. ...

“I have dealt with lots of different Estate Ag......”

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Nov 12,2019
Minithumbup
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Liz
By: 'Joshua'
Nov 12,2019
0 people found
this helpful
I have dealt with lots of different Estate Agents by Tennens Properties are by far the best. Liz is a fantastic agent and guided me through the whole selling process with excellent communication at all times. At times during the sales process some big issues ...
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By: Liz
Nov 12, 2019
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Thank you Josh for taking the time to leave such a great review - always a pleasure working with you! ...

“Fantastic service...”

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Nov 12,2019
Minithumbup
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Liz
By: 'Stephen'
Nov 12,2019
0 people found
this helpful
I have never known help and enthusiasm like this for the purchase of property. Fantastic service and assistance throughout. So impressed that I am using the letting service without even thinking twice. First class....
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By: Liz
Nov 13, 2019
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Thank you Stephen for leaving such a lovely review. We loved helping you with your purchases and look forward to helping with all your lettings needs! ...

“Great service...”

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Nov 04,2019
Minithumbup
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Barry
By: 'Danielle'
Nov 04,2019
0 people found
this helpful
I'm very pleased with the service I receive from Tennens. All the staff are friendly, helpful and professional - going above and beyond. Highly recommend...
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By: Jasmine
Nov 04, 2019
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Thank you for taking the time to leave such a nice review Danielle. It's been a pleasure. ...

“Liz did a wonderful and persistent drive to g......”

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Oct 03,2019
Minithumbup
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Liz
By: 'thomas'
Oct 03,2019
0 people found
this helpful
Liz did a wonderful and persistent drive to get my property sold. She kept in constant contact with the status and follow-up/s necessary to obtain whatever was necessary to finalise my sell....
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By: Liz
Oct 03, 2019
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Thank you Mr Salas for taking the time to leave such a lovely review. It was a pleasure working with you! ...

“I'm not sure what I pay for....”

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Oct 01,2019
Minithumbdown
By: 'anne'
Oct 01,2019
0 people found
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I'm not sure what I pay for. The answers I get to my questions are not clear at all. I have no experience of other agents but so far I am quite unimpressed....
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By: Tennens Properties
Oct 03, 2019
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Hi Anne, Thank you for taking the time to leave a review, however we are very disappointed to hear that you feel this way. We would be more than happy to meet with you again to discuss any further queries or questions that you may have. Please feel free to give us a call on 01284 754950 if you would like to discuss your concerns with us. ...

“I have been using Tennens for many years whil......”

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Sep 30,2019
Minithumbup
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Barry
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Liz
By: 'JOHN'
Sep 30,2019
0 people found
this helpful
I have been using Tennens for many years whilst I was renting my property to find suitable tenants. So when it came to selling the property I did not need to look anywhere else, I first met Liz when she came to view the property ...
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By: Liz
Oct 01, 2019
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Thank you John for leaving such a lovely review. It was a pleasure working with you! ...

“Warm and welcoming professionals with fantastic customer service...”

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Sep 30,2019
Minithumbup
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Liz
By: 'Rachel'
Sep 30,2019
0 people found
this helpful
My partner and I were in need of a property valuation and quick, luckily we found the Tennens team and in particular the wonderful Liz. I was Invited into the office the very same day, the team were warm and welcoming and Liz took extra ...
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By: Liz Westley
Sep 30, 2019
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Thank you for taking the time to leave such a lovely review Rachel! ...

“Great customer service! Jasmine, Sara and Bar......”

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Sep 05,2019
Minithumbup
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Barry
By: 'Pablo'
Sep 05,2019
1 people found
this helpful
Great customer service! Jasmine, Sara and Barry as well as the rest of the staff have treated us with upmost respect and professionalism during the letting process. My wife and I are very pleased and looking forward to continue our wonderful relationship with Tennans throughout ...
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By: Jasmine
Sep 05, 2019
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Thank you very much for taking the time to leave such a kind review. It has been a pleasure to help you! ...

“Staff was helpful in showing me the area and ......”

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Aug 31,2019
Minithumbup
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Barry
By: 'Christopher'
Aug 31,2019
0 people found
this helpful
Staff was helpful in showing me the area and places to live. Found me a new apartment in the area I wanted....
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“It was a pleasure...”

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Aug 29,2019
Minithumbup
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Barry
By: 'L'
Aug 29,2019
0 people found
this helpful
Very pleasant team! I enjoyed working with Tennens. They were very attentive, knowledgeable, and friendly throughout the entire process. I will be recommending them to others. They went above and beyond for me and my family and for that I am very grateful....
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“Stress Free...”

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Jun 19,2019
Minithumbup
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Barry
By: 'Erica'
Jun 19,2019
0 people found
this helpful
I can't express how grateful I am of the service that I received from both Barry and Jasmine. With less than a week to find a property, I was very stressed and overwhelmed but they made the process so smooth that It lifted the weight ...
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“Great experience...”

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Jun 08,2019
Minithumbup
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Barry
By: 'Lauren'
Jun 08,2019
0 people found
this helpful
Barry showed me several properties over two visits and all of them were lovely and within my price range. I originally was working with a different leasing agent but switched immediately after realizing Tennens Propertire was more trustworthy. I feel like I got a great ...
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“Great communication...”

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May 16,2019
Minithumbup
By: 'Stephen'
May 16,2019
1 people found
this helpful
Jasmine was an awesome agent! She kept in contact throughout and was easy to talk to and understanding. The whole process went smoothly with no issues. Give her a raise!...
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Comment on agent fees
Fees were fair
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“Incredible experience...”

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Apr 12,2019
Minithumbup
By: 'Logan'
Apr 12,2019
0 people found
this helpful
Awesome experience. Incredible and friendly customer service. Found a place quickly and the process for getting into it was smooth and flawless. Would highly recommend....
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Comment on agent fees
Good fees and very easy to work with
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“Letting...”

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Mar 26,2019
Minithumbup
By: 'Trina'
Mar 26,2019
0 people found
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From our visit all the staff has been wonderful. Jasmine answered all our queations and made our experience in letting a easy process. Thank you....
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“Sales Team - Property Purchase...”

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Mar 14,2019
Minithumbup
By: 'Bungle'
Mar 14,2019
0 people found
this helpful
We recently purchased our property through Tennens, without whom we would not be living in our beautiful new home. We cannot thank Suzanne and Liz enough for their efforts, guidance and support. Their combined experience and knowledge of the housing market and the local area ...
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Not applicable
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“Excellent...”

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Mar 11,2019
Minithumbup
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Barry
By: 'Anon'
Mar 11,2019
1 people found
this helpful
Service was excellent. Staff took time out of their day to serve and determine my needs/desires then propose the best matches....
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“Exceptional and very helpful!...”

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Feb 28,2019
Minithumbup
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Barry
By: 'Kevin'
Feb 28,2019
4 people found
this helpful
Jasmine and Barry were a HUGE help with everything and very understanding and helpful throughout the whole process! Going through the motions of finding a rental property and all of the "joys" of the paperwork can be very stressful most of the time. But my ...
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Comment on agent fees
The agent(s) fees were perfectly fine and reasonable. No complaints here!
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“Excellent Service...”

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Feb 22,2019
Minithumbup
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Liz
By: 'Simon'
Feb 22,2019
0 people found
this helpful
Very helpful and friendly service. Great communication for a no stress purchase. Would highly recommend Tennens and would certainly use them if I were to sell or rent my property in the future....
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Comment on agent fees
As purchaser, there were no fees.
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“Good at identifying a potential buyern...”

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Feb 19,2019
Minithumbup
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Liz
By: 'Ian'
Feb 19,2019
0 people found
this helpful
Out of a casual conversation Liz and Suzanne were able to put a potential house sale together. They then applied professional expertise to enable the sale to be completed in quick time with minimum fuss. Their helpful approach was evident throughout the process....
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Comment on agent fees
Agreed fees were acceptable
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“Letting...”

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Nov 02,2018
Minithumbup
By: 'LRP'
Nov 02,2018
0 people found
this helpful
Great service, efficient and helpful. Thorough in the vetting of future tenants. Helpful with queries and sorting any issues should they arise. Thank you...
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Comment on agent fees
Reasonable
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“Excellent Service...”

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Nov 01,2018
Minithumbup
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Sarah
By: 'Kevin'
Nov 01,2018
0 people found
this helpful
Recently had change of tenant. From notification of change to tenant check-in everything was handled superbly. We were kept completely up to date as the change progressed and when we did have any questions both agents dealt with them immediately and professionally. Thank you...
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“Excellent job done as always and as expected....”

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Oct 19,2018
Minithumbup
By: 'Gs'
Oct 19,2018
0 people found
this helpful
Excellent company to deal with as a land lady myself. Incredibly helpful and supportive. I would not use any other letting agent. Highly recommended....
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Comment on agent fees
Good
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“Amazing Service, very friendly...”

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Aug 15,2018
Minithumbup
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Liz
By: 'Luci'
Aug 15,2018
0 people found
this helpful
Liz was very helpfully and very friendly she helped us out with any problems we had or things we didn't understand. I would most definitely recommend Liz!!...
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“Very efficient process...”

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Aug 14,2018
Minithumbup
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Barry
By: 'PaulM'
Aug 14,2018
0 people found
this helpful
Barry very quickly found appropriate tenants and Laura followed up very efficiently with the admin work. This was a first time rental and I found the recommendations of work that should be done prior to renting extremely useful and on request Tennens also provided some ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:01 PM 31/10/2017 by allAgents

Awards won by Tennens Properties

Regional Awards won by Tennens Properties

Individual Branch Awards

Bury St Edmunds, IP32



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