We’ve returned to Templeton Robinson several times now to sell properties and have highly recommended them to friends and family.
Have consistently found the team friendly and professional - dedicated to getting a successful outcome.... read full review
Would give 0/5 stars if possible.
Booked the morning off work and travelled down from Newry as we had confirmation to view 2 properties. When we arrived, we were not on the list to view property #1 and no agent showed up to show property #2. Although the agent ... read full review
Branch: Belfast, 326 Upper Newtownards Road
Services: I bought a new property
Would you recommend?: No
Postcode: BT18
Branch: Belfast, 326 Upper Newtownards Road
I bought a new property
Postcode: BT18
2people found this helpful
Sale agreed on a property with Mr Michael Young, was was told many times ''deal done'', then 3 days after Christmas he decided to dump us and sale agree with somebody else for the sake of £2500, wasting our time and money.
Not even an apology.
Is ... read full review
Was talking a lot to an agent here and implied I got the property. Been over a week since hearing from the agent ignoring calls and emails chasing an update.
Poor service, only interested in the application not bothered about the follow up.... read full review
We sold our house using Ms Emma Coote from the Ballyhackamore branch of Templeton in January 2021. Our house sale was particularly challenging because of the actions of a buyer. While all of the dealings we had with the employees of Templeton Robinson were entirely positive, ... read full review
“My friend tried to buy a house. Lot many prob......”
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1 Star Review
Aug 06,2019
By:
'Sravani'
Aug 06,2019
Branch: Lisburn, 17 Market Place
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BT9
Branch: Lisburn, 17 Market Place
Sales (Prospective customer)
Postcode: BT9
0people found this helpful
My friend tried to buy a house. Lot many problems.. please review the builders names before accepting any contracts..
Wanted to give minus rating.
Builders are too much charging and putting lot of pressure on my friend. She struggling a lot and lot..... read full review
“Efficient and professional service throughout the sale of my house...”
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5 Star Review
Jan 18,2019
By:
'Satisfied'
Jan 18,2019
Branch: Belfast, 563 Lisburn Road
Services: Sales (as a Vendor)
Sold price: £180000 Would you recommend?: Yes
Postcode: BT7
Branch: Belfast, 563 Lisburn Road
Sales (as a Vendor)
Sold price: £180000 Postcode: BT7
0people found this helpful
I had not sold a house since 1995 and procedures have much changed. From valuation to completion Will Liddell and Nicky Graham, and the team who escorted viewers around my house and garden, provided me with realistic advice and assistance.
Nothing seemed too much trouble. I ... read full review
“Awful, awful, awful. Avoid if at all possible. 0 stars Poor ......”
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1 Star Review
Nov 07,2017
By:
'N/A'
Nov 07,2017
Branch: Lisburn, 17 Market Place
Services: Property Management
Would you recommend?: No
Postcode: BT27
Branch: Lisburn, 17 Market Place
Property Management
Postcode: BT27
5people found this helpful
Awful, awful, awful. Avoid if at all possible. 0 stars
Poor customer service. So so many other better estate agents not relying on their name for business.... read full review
Wish I could give 0 stars. Extremely unhelpful & really dont care about tenants, just greedy. In 10 months I have had the oven broken for almost 3 months, the boiler broke down 4 times, they sent contractord into my flat with no notice, i had no heat for 3 days ... read full review
Excellent and friendly service. My partner and I had been looking to rent for two and a half months but found somewhere with Templeton Robinson and after viewing everything was finalised within 48 hours whereas with other companies it dragged on and on only to be ... read full review
Comment on agent fees
Excellent fees, only charged £40 for application fee if accepted by landlord whereas other companies charge this even if you do not get accepted by the landlord.
I went to view a property, the person from agency don't have any info regarding that property such as when it is available, does the house have any attic...still I told him I like the house, keep me as first person. next day i ... read full review
What agent could do to change your mind?
First be Honest, be clear, educate all staff how to treat a customer. Don't discriminate people. Please tell your agents that they are not doing any free service.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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