95% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
94% lettings fee satisfaction
Taylor Gibbs are one of the leading residential Sales, Lettings and Property Management agents in North London. Our friendly customer service and local expertise have been essential to our 34 successful years in business.We cover the following areas: Highgate, Archway, East Finchley, Crouch End, Muswell Hill, Whitehall Park, Belsize Park, ...
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Taylor Gibbs are one of the leading residential Sales, Lettings and Property Management agents in North London. Our friendly customer service and local expertise have been essential to our 34 successful years in business.
We cover the following areas: Highgate, Archway, East Finchley, Crouch End, Muswell Hill, Whitehall Park, Belsize Park, Tufnell Park and Dartmouth Park.
We cover the following areas: Highgate, Archway, East Finchley, Crouch End, Muswell Hill, Whitehall Park, Belsize Park, Tufnell Park and Dartmouth Park.
Latest Reviews
View all Reviews 121
14th Nov 2018
reviewed by 'mister'
27th Sep 2018
reviewed by 'JESUS'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 100% | £247,700 | £3,500,000 |
| Lettings | 87% | 94% | £550 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 1 | 42 | 6 | 27 | 0 | 28 | 1 | 1 | 0 |
Areas covered
- N6
- N8
- NW3
Address
Taylor Gibbs
33 Highgate High Street,London
N6 5JT
020 8341 0123
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Feb 15,2016
Feb 15,2016
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Fantastic service- really fast responses and very helpful. Miles and Charlotte made my move very easy and were lovely all the way through the process thanks...
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Feb 08,2016
Feb 08,2016
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The best real estate agents I've had the pleasure to interact with. Oscar is throughly professional, pleasant and really listens. His responses were almost always prompt and always helpful. Basically to cut a long story short, he showed me a place that fit all my ...
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Comment on agent fees
Seemed reasonable
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Jan 29,2016
Jan 29,2016
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I have rented properties from Taylor Gibbs for nearly 6 years. I have always found them friendly and approachable, efficient and caring. They get yo know you personally unlike other more commission-driven estate agents....
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Jan 18,2016
Jan 18,2016
2
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I have been a client of Taylor Gibbs for several years and considered them to be a more than capable Managing agent however their incompetence was quickly revealed as soon as they were tested by a difficult tenant . Unfortunately, my last two tenants which were ...
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Jan 27, 2016
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We do appreciate and take on board any feedback we receive and are sorry to hear you were unsatisfied with our service.
When Tenants are sourced for a property, comprehensive checks are carried out by a reputable third party referencing company before they enter in to any agreements to rent a property. Unless something is flagged on these checks it is impossible to know how tenants will conduct the tenancy. In this example, there were alleged damp issues in the property which is the reason for ...
Dec 23,2015
Dec 23,2015
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Taylor Gibbs have just sold our flat. As landlords, we were very pleased with the tenant finding and management services provided by them, and having bought the flat through this agency 11 years ago, they were the natural choice for us when it came to selling. ...
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Comment on agent fees
Although we had planned to use the agency, we did phone several others in the area to get an idea of fees etc. Taylor Gibbs also happened to be the most competetively priced.
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Dec 04,2015
Dec 04,2015
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I have used Taylor Gibbs each time as necessary since I let my property some 6 years ago and have always found Charlotte, Miles and Oscar incredibly helpful and positive to deal with. Finding a new right tenant is always important and they have always delivered. ...
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Comment on agent fees
I do find the renewal fees high if the tenant decides to stay in the property for another year. There are significant given no further marketing is required.
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Nov 30,2015
Nov 30,2015
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Over all Taylor Gibbs's stuff members are professional and dedicated to their work. However, I was dealing directly with Miles Ponders and he has done an excellent job on letting my flat. He was arranging at least two viewers a day and he let my ...
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Nov 28,2015
Nov 28,2015
1
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I am happy with the service of Taylor Gibbs and personally of Mr Miles Ponder as he was always available for me and my fiancee and made the renting of the property as easy as it could be. He always responded promptly to any questions ...
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Nov 26,2015
Nov 26,2015
1
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Miles saw us through from viewing to completion and was wholly responsive, helpful and encouraging throughout. He stepped in to facilitate progress when required and made efforts to ensure the whole experience was as pleasant an experience as possible. Thank you Taylor Gibbs and thank ...
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Nov 20,2015
Nov 20,2015
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Charlotte manged to progress our purchase dramatically by being constantly on the ball. She has excellent communication skills and helped us greatly through the buying process. Thank you for all your help....
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Nov 13,2015
Nov 13,2015
1
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The staff at Taylor Gibbs were fantastic during the process of the sale of my property.
A big thank you to all of you, most especially Charlotte and Miles.
Charlotte saw the whole process right through, giving me constant updates, always available and reassuring at ...
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Nov 04,2015
Nov 04,2015
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Charlotte Bourne and the whole Taylor Gibbs experience was wonderful. Finding somewhere to live can be quite stressful and traumatic, until you've got Charlotte on your side. She made the whole experience seem fun and exciting and helped us every step of the way so ...
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Nov 02,2015
Nov 02,2015
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I was very happy with the way Taylor Gibbs, and Charlotte Bourne especially, dealt with the sale of my flat. Charlotte found a buyer for me quickly at the price I was looking for and was great at sale progression, helping the sale move along ...
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Oct 02,2015
Oct 02,2015
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I have worked with Charlotte and her team for years as I have a number of flats in the Highgate area. Charlotte is a first class professional - always goes the extra mile, and delivers personal service as she cares so much - an unusual ...
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Sep 30,2015
Sep 30,2015
1
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We received a very professional and helpful service. Oscar was very accommodating with scheduling and showed us around the property, explaining everything in good detail but also in an honest manner.
All communications via phone or email were quick and answered our queries very quickly ...
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Comment on agent fees
I find all agent's fees as a bit excessive tbh, ‚£450 is a lot of money
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Sep 28,2015
Sep 28,2015
1
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We recently bought a property through Taylor Gibbs and could not fault them.
Charlotte dealt with our sale and we'd 100% give her 10/10. She was professional, punctual, caring and overall a lovely person. We never at any stage thought she was feeding us rubbish (like most ...
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Sep 14,2015
Sep 14,2015
1
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Excellent service all the way through that was very efficient and friendly. Zia Taylor set a price, that I thought might be too high, however they exceeded the value well within my timescales. Charlotte and Miles made it very easy for me. Thank you...
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Comment on agent fees
Worth every penny!
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Sep 09,2015
Sep 09,2015
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The Taylor Gibbs team did another great job of finding us a tenant for one of our flats in Highgate. Miles and Oscar are a pleasure to deal with and respond efficiently and accurately to requests. Their professional manner and impressive knowedge about the property ...
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Aug 27,2015
Aug 27,2015
1
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I was very impressed by the service we received to help us find a flat for us to rent. Oscar was efficient, quick to respond to queries, personable, and helped the potentially stressful process of finding a flat much easier. Since we have moved in, ...
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Aug 27,2015
Aug 27,2015
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We bought our recent property through Taylor Gibbs and could not fault them at all. From the initial viewings, the negotiations, the legal bits and exemplary aftercare. Our agent Charlotte was supportive throughout the process and we never felt under pressure at any point. I ...
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Aug 25,2015
Aug 25,2015
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Charlotte and Miles did a fantastic job of selling our property. Not only did they get us a great price but they had it sold within a week of putting it on the market. The post sale process went smoothly and quickly....
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Aug 22,2015
Aug 22,2015
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Very patient and calm throughout the whole process, and courteous at all times. Worked hard to come up with solutions to overcome various difficulties during negotiations. Was understanding of our point of view and we felt we were dealt with fairly at all times....
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Aug 21,2015
Aug 21,2015
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Having been a landlord for the past 7 years both Charlotte and Miles, never disappointed. they know how so set very realistic expectations and know their market well.
When the time came to sell, I barely even considered another agency as Charlotte and I had been ...
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Aug 21,2015
Aug 21,2015
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Charlotte has been an absolute star, first in letting my property and now in selling it too.. She's been friendly and helpful, always available and cheerful. Thanks!!...
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Aug 01,2015
Aug 01,2015
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When my wife and i first looked to move to Highgate Village from Bushey Heath we decided to rent and test the water to see if we wanted to live here on a permanent long term basis
Charlotte held my hand from the start to ...
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“Charlotte Bourne's professionalism and years of high-quality service to Highgate ......”
Jul 27,2015
Jul 27,2015
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Charlotte Bourne's professionalism and years of high-quality service to Highgate belie the poor reputation of real-estate agents in London. Charlotte restored my faith in the profession by consistently demonstrating thoughtfulness and care about my requirements, and by carefully listening. She always stated the truth about ...
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Jul 16,2015
Jul 16,2015
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Charlotte let a property to us over 7 years ago. She was efficient, courteous and friendly. She was patient and NOT pushy. Recently, we decided to leave the property because of an employment opportunity out of London: she has helped us negotiate a mutually agreeable departure ...
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Jul 15,2015
Jul 15,2015
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Taylor Gibbs handled my property to rent out while i lived abroad. I am very happy with their work ethic, quickness in responding and overall service. I would definitely use them again....
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Jul 10,2015
Jul 10,2015
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Charlotte was a complete professional and a delight to deal with. She couldn't have been more organised and efficient. Charlotte was a tremendous support to both us and our landlord during difficult issues with builders. I cannot praise her highly enough....
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Jul 01,2015
Jul 01,2015
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We have used Taylor Gibbs for the last 7 years. Firstly we used them to let out our property and more recently we have just sold the flat through them. Charlotte has always gone over and above to deliver a 5 star service. Charlotte has always been ...
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Charlotte
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Charlotte
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Miles
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Joe
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Zia
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Sarah
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Kelly
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Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionWe may charge a tenant any or all of the following when required:
the rent;
a security deposit with a maximum of 5 weeks rent, or 6 weeks on a property with rent over £50,000 per year;
a holding deposit of no more than one weeks's rent;
default fee for late payment of rent (after 14 days);
reasonable charges for lost keys or security fobs;
payments associated with contract variation, at £50 or reasonable costs incurred if higher, when requested by the tenant;
payments associated with early termination of the tenancy, when requested by the tenant; and
payments in respect of bills - utilities, communication services, TV licence, council tax and green deal or other energy efficiency charges.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
How To Complain
If you have a problem, we can help
We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to resolve the problem quickly and to your satisfaction.If you are unhappy with our response, you can take your complaint further through our complaints procedure.
All complaints received must be in writing/email. All written complaints must be signed. Staff will provide assistance to the person making the complaint, with the assurance that the complaint will be treated sensitively and confidentially as far as possible.
Where you first make your complaint
We aim to resolve your concerns within 24 hours. Sometimes it may take longer to look into the matter fully. If this happens, we will acknowledge the complaint in writing within three working days – and a proper investigation promptly undertaken. A formal written outcome of the investigation will be sent to you within 15 working days.
Often the people you first raise the matter with are able to help, but there may be occasions when a Manager needs to become involved.
If you are still not happy
In the unlikely event that you remain unhappy, you can ask for your complaint to be referred to a Director for further review. If you are still not satisfied after the review, you can, at this stage, ask The Property Ombudsman to help.
Taylor Gibbs fully supports and is a member of The Property Ombudsman Scheme. They are impartial and conduct independent investigations.
Following our complaints procedure does not affect your legal rights.
PrOmbudsman contact details
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP| 43-55 Milford Street | Salisbury | Wiltshire | SP1 2BP | Tel: 01722 333306
Telephone: 01722 333306
E-mail: [email protected]
Website: www.tpos.co.uk
Taylor Gibbs
2013
Best Letting Agent in N6 
