Tanat-Jones & Company
3.2/5, 58 reviews
57% recommended
0% lettings valuation accuracy
80% lettings fee satisfaction
Tanat-Jones & Company is one of the oldest established independent letting agents in the city of Brighton & Hove. We cover all areas of the city for Residential lettings . We have recently started to cover residential sales in the centre of the city.We are members of ARLA (the recognised body for ... show more Tanat-Jones & Company is one of the oldest established independent letting agents in the city of Brighton & Hove. We cover all areas of the city for Residential lettings . We have recently started to cover residential sales in the centre of the city.

We are members of ARLA (the recognised body for professional letting agents) and BHEA (Brighton and Hove Auctioneers and Estate Agents Association). Being a member of these organisations guarantees protection for clients on monies held and ensures a code of conduct.

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Latest Reviews

 View all Reviews 58
6th Sep 2017
reviewed by 'Matthew'
“I've lived in many homes and dealt with many letting agencies over the years and I can honestly say Tanat & ......”
20th Apr 2017
reviewed by 'Sarah'
“This was my first time letting , and I must say it that was the best experience. The staff here are ......”
4th Jun 2015
reviewed by 'Tony'
“This was my first experience with Tenat Jones and I must tell, Tenat Jones lettings staff has been very professional ......”
18th Jun 2014
reviewed by 'Mary'
“Rude and unprofessional bunch of scoundrels. They will do anything to overcharge you and deduct as much as possible from ......”
2nd Jun 2014
reviewed by 'D'
“All the guys were very helpful from our first dealings with them. Any query we had was dealt with in ......”
24th Jan 2014
reviewed by 'Tony'
“Very friendly staff and very easy to deal with. Went through everything step by step and everything was laid out ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 80% £525 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 28 21 0 0 0 0 1 3
Areas covered
Address

49 Norfolk Square, Western Road
Brighton
East Sussex
BN1 2PA
01273 207207

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“My personal experience with Tanat-Jones is very good. We moved ......”

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Mar 04,2010
Minithumbup
By: 'Alastair'
Mar 04,2010
1 people found
this helpful
My personal experience with Tanat-Jones is very good. We moved into a Brighton property rented through them on December 27th 2008. They were very helpful to us in both finding the property and ensuring we could move in as soon as possible, irrespective of the time ...
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“They were rude, don't take any notice of the posts ......”

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Nov 15,2009
Minithumbdown
By: 'deedee'
Nov 15,2009
1 people found
this helpful
They were rude, don't take any notice of the posts on here that were obviously written by the staff. They were dishonest and did not return my deposit, patronised me and screwed me over. Me and partner were left with nothing to put toward our ...
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“Dont use these people. I agreed for them to go ......”

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Sep 15,2009
Minithumbdown
By: 'Sara'
Sep 15,2009
3 people found
this helpful
Dont use these people. I agreed for them to go into my flat whilst i was out. I came back unexpectidly and found a member of staff going through my underwear drawer!! Not very nice, I now must move as I dont feel safe. ...
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“Tanat-Jones and Company are an agency which I would heartily ......”

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Sep 05,2009
Minithumbup
By: 'Edward'
Sep 05,2009
1 people found
this helpful
Tanat-Jones and Company are an agency which I would heartily recommend and I can't believe some people seem to have had such negative feedback, as whenever I phoned or called in with problems with my flat, they were friendly and personable and got things sorted, ...
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“My 2 brothers and I were 3 of 5 tenants at one of ......”

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Aug 27,2009
Minithumbdown
By: 'sketch24sa'
Aug 27,2009
1 people found
this helpful
My 2 brothers and I were 3 of 5 tenants at one of the properties rented out by Tanet-Jones for a period of about 4 years. We had constant problems with communication between ourselves, the agency and the landlord. Problems with repairs to appliances & the general building structure ect ...
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“We have used other agents in Brighton and Hove but ......”

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Aug 21,2009
Minithumbup
By: 'Robin'
Aug 21,2009
1 people found
this helpful
We have used other agents in Brighton and Hove but T-J has always been the best for finding tenants timeously and also collecting rents. They have been very good in helping to maintain the properties and although it means less net rent it is an ...
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“After 11 years of private tenancy, I have never encountered such ......”

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Aug 17,2009
Minithumbdown
By: 'Charmaine'
Aug 17,2009
2 people found
this helpful
After 11 years of private tenancy, I have never encountered such an inefficient, unresponsive company. If you wish to live in a well managed property without the hassle of continual chasing, do not use Tanat-Jones & Company....
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“I can't portray how awful Tanat & Jones are as a ......”

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Aug 17,2009
Minithumbdown
By: 'Davinia'
Aug 17,2009
2 people found
this helpful
I can't portray how awful Tanat & Jones are as a company. Never dealt with even the most serious issues effeciently and the property they provided me with was quite literally falling apart! Although I remained a good tenant paying my rent on time each month ...
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By: Charmaine
Aug 22, 2009
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Oh and by the way...what is so similar about our first names? It's really quite intriguing, as only someone from the company itself could have known the 'similarity' in our names is actually our shared surname which is not disclosed on either of our reviews. Iffy. ...

“Really friendly and helpful staff. Always replying to any problems ......”

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Aug 07,2009
Minithumbup
By: 'zosia'
Aug 07,2009
1 people found
this helpful
Really friendly and helpful staff. Always replying to any problems or queries very quickly. All problems delt with within the week. Very understanding and flexible. Definately would recommend and have done!...
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“I rented a flat with Tanat-Jones for 5 years and never ......”

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Jun 25,2009
Minithumbup
By: 'Andrea'
Jun 25,2009
1 people found
this helpful
I rented a flat with Tanat-Jones for 5 years and never had a bad experience with them. They were always available on the phone or in person and if anything needed reparing in the flat it was always done straight away. I would definitely use this ...
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“I previously rented with Tanat-Jones, and have since moved to ......”

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May 29,2009
Minithumbup
By: 'Camilla'
May 29,2009
0 people found
this helpful
I previously rented with Tanat-Jones, and have since moved to Bristol. Having come from an agent who has been wonderful and looked after me throughout my tenancy in brighton, to moving to bristol with an agent who could not care less about me, makes me ...
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“Extremely arrogant towards tenants. Probably much nicer to landlords. A ......”

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May 18,2009
Minithumbdown
By: 'Not'
May 18,2009
2 people found
this helpful
Extremely arrogant towards tenants. Probably much nicer to landlords. A classic service indeed!...
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“Efficient service and speedy resolution of problems. Also managed to ......”

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Apr 25,2009
Minithumbup
By: 'Bex'
Apr 25,2009
1 people found
this helpful
Efficient service and speedy resolution of problems. Also managed to relet my property quickly to allow me out of my contract (first six months so no release clause) and returned the full deposit and overpaid rent. Would use again!...
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“I have been renting through Tanat Jones for the last ......”

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Apr 23,2009
Minithumbup
By: 'Daniel'
Apr 23,2009
1 people found
this helpful
I have been renting through Tanat Jones for the last five years and have enjoyed a friendly face to face service. After years of renting through a variety of other agencies in Brighton, it has been a breath of fresh air....
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“Tanat jones and company were the worst letting agent i ......”

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Mar 26,2009
Minithumbdown
By: 'verity'
Mar 26,2009
2 people found
this helpful
Tanat jones and company were the worst letting agent i have ever had the displeasure of dealing with, I rented with them for just under 2 years on 2 different properties and felt disgusted by the way they treated me. They are bullies who not only were ...
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“We have had terrible customer service from this agency. We ......”

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Jan 12,2009
Minithumbdown
By: 'chris'
Jan 12,2009
1 people found
this helpful
We have had terrible customer service from this agency. We have had no heating or hot water for 3 of the 4 weeks since we moved in. We have called the office almost daily and been in to discuss the situation several times. Tanat Jones have promised ...
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By: Michael Gordon
Mar 26, 2009
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Also, interesting how the last three positive reviews all came from the same IP address! Reviewing ourselves are we? ...

“I have dealt with Tanat-Jones and Company as one of 2 ......”

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Nov 25,2008
Minithumbup
By: 'Mr'
Nov 25,2008
1 people found
this helpful
I have dealt with Tanat-Jones and Company as one of 2 agents dealing with my property portfolio for the last 10 years. In this period service standards and results achieved have always been excellent....
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By: Admin
Apr 06, 2011
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We are aware that three reviews on this page from S9U.S9M.ULN.UUZ were posted from Tanat-Jones offices. We discussed this with Tanat-Jones & Co and made an exception in these three cases. We believe all three reviews were posted by genuine clients of the company. ...

“I have used Tanat-Jones and Company for the last 7 years ......”

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Nov 06,2008
Minithumbup
By: 'Hen.'
Nov 06,2008
1 people found
this helpful
I have used Tanat-Jones and Company for the last 7 years both initially as a tenant and then as a landllady. I originally used Tanat-Jones to relocate having been recommened by a trusted friend who insisted I should ONLY use this firm I have found them ...
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“They let to me on an introduction basis. Were extremely ......”

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Nov 04,2008
Minithumbup
By: 'Mecca1'
Nov 04,2008
0 people found
this helpful
They let to me on an introduction basis. Were extremely helpful and organised throughout. Have since had various problems due to landlord but despite not managing the property they have continued to help me. A definite rarity!...
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“I have rented Property from Tanat-Jones over a period of 8......”

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Oct 22,2008
Minithumbup
By: 'Regan'
Oct 22,2008
1 people found
this helpful
I have rented Property from Tanat-Jones over a period of 8years and they have always been polite and helpful when I had any problems. I have been happy to recommended Tanat-Jones to family and friends who have had a professional service from the company....
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“I have found Tanat-Jones, very helpful! They always answer any ......”

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Oct 10,2008
Minithumbup
By: 'Vicky'
Oct 10,2008
1 people found
this helpful
I have found Tanat-Jones, very helpful! They always answer any problems immediately and have been nothing but professional, l am happy to continue renting with them and have no complaints. ...
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“Tanat Jones have managed my property for 5 years. They are ......”

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Oct 08,2008
Minithumbup
By: 'Sam'
Oct 08,2008
1 people found
this helpful
Tanat Jones have managed my property for 5 years. They are helpful, responsive and have a good network of trades people who can fix any maintenance problems fast. Last thing I want is tenants moving out if they are unhappy. They have tracked me down on ...
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“Tanat Jones are absolutly awful. We had problem after problem ......”

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Sep 26,2008
Minithumbdown
By: 'robinsons'
Sep 26,2008
1 people found
this helpful
Tanat Jones are absolutly awful. We had problem after problem which they avoided at all costs to resolve. They also somehow managed to scrape as much of the deposit back as they could for ridiculous excuses like the grass hasnt been cut. They were truly ...
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By: ex "thank god" tennent
Mar 26, 2009
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On this point I would just like to comment that I tried to get my deposit back through the TDS scheme. David was bullying in his response threatening that "if I wanted to go through all that then it was at my own risk." Alll they care about is that they get their money. This agency is a disgrace. ...

“Ha ha ha, strict referencing procedure. I paid ...”

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Jun 03,2008
Minithumbdown
By: 'shelleybaby'
Jun 03,2008
1 people found
this helpful
Ha ha ha, strict referencing procedure. I paid ...
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“Certainly the worst lettings agents I have ever dealt with ......”

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Feb 19,2008
Minithumbdown
By: 'Kuyt'
Feb 19,2008
1 people found
this helpful
Certainly the worst lettings agents I have ever dealt with and that's after 8 years in Brighton. Avoid like the plague!...
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By: David
Mar 10, 2008
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Don't know who "Kuyt" is -suggest he call the office to discuss whatever his problem is rather leave disparaging comments randomly on a website,as we deal with over 800 properties.Perhaps he failed our strict referencing procedure. ...

“I never got any help from them whatever problems I ......”

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Jan 30,2008
Minithumbdown
By: 'serena'
Jan 30,2008
1 people found
this helpful
I never got any help from them whatever problems I had in the flat, and I had plenty (who cares if it rains inside, after all?). They didn't provide any service at all and always forgot to even call me back. I lived in four ...
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By: David
Mar 10, 2008
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We didn't manage the repairs for the property although this had been explained the tenant.The owner did his own so it was beyond our control. ...

“Tanat-Jones are shockingly unprofessional - to be avoided at all ......”

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Oct 24,2007
Minithumbdown
By: 'Jon'
Oct 24,2007
1 people found
this helpful
Tanat-Jones are shockingly unprofessional - to be avoided at all cost....
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By: David
Mar 10, 2008
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Don't know who "Jon" is -suggest he call the office to discuss whatever his problem is rather leave disparaging comments randomly on a website,as we deal with over 800 properties. ...

“...”

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Sep 25,2007
Minithumbdown
By: 'Rachel'
Sep 25,2007
1 people found
this helpful
...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Regional Awards won by Tanat-Jones & Company

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