0% lettings valuation accuracy
0% lettings fee satisfaction
Welcome to Swansea 4 Students – Your Trusted Partner for Student Accommodation in Swansea!Are you in search of a reliable student letting agency in Swansea? Look no further! We are not your typical student letting agent, nor your average purpose-built student accommodation provider. We are a local, independent business with over 30 ...
show more
Welcome to Swansea 4 Students – Your Trusted Partner for Student Accommodation in Swansea!
Are you in search of a reliable student letting agency in Swansea? Look no further! We are not your typical student letting agent, nor your average purpose-built student accommodation provider. We are a local, independent business with over 30 years of experience in Swansea's student letting market. Our dedicated and friendly team is available 24/7, committed to delivering the best student property management services to both our students and landlords.
Why Choose Swansea 4 Students?
At Swansea 4 Students, we understand that the key to providing our contract-holders (tenants) with a hassle-free stay is the strong relationships we build with our landlords. Our approach is simple: we focus on offering a comprehensive management service for all our properties. By fully managing our properties, we can dedicate all our time and effort to serving our contract-holders and landlords, ensuring they both receive the highest quality service.
What Sets Us Apart?
Our commitment to providing great customer service and our passion for what we do distinguish us in the competitive student letting agency market. We recognize that your student accommodation experience is not just about a place to live but about a home where you can thrive. Our goal is to make the process as smooth and stress-free as possible, from finding the perfect student home, to ensuring our landlords investment property is well taken care of.
Our Services
Student Tenants: Whether you're a first-year student or a returning one, our wide range of student accommodations in sought-after areas like Brynmill, Uplands, Port Tennant, St Thomas, City Centre, and the Marina suits every need and budget. We offer modern, well-maintained properties, making your academic journey in Swansea's most vibrant neighbourhoods comfortable and enjoyable. Find your ideal student home in the heart of Swansea's student life with us! Visit our ‘Students’ page for more information.
Landlords: If you're a landlord considering a reliable agency to oversee your property, Swansea4students is your trusted partner. We handle all aspects of property management, ensuring that your investment is in safe hands. Visit our 'landlords' page for more information.
Get in Touch!
Whether you're a student in search of your next home or a landlord seeking professional property management services, we've got you covered. We are dedicated to delivering exceptional service, and our local expertise in Swansea is second to none.
Contact us today to see how we can assist you with your student accommodation needs or your property management goals!
Are you in search of a reliable student letting agency in Swansea? Look no further! We are not your typical student letting agent, nor your average purpose-built student accommodation provider. We are a local, independent business with over 30 years of experience in Swansea's student letting market. Our dedicated and friendly team is available 24/7, committed to delivering the best student property management services to both our students and landlords.
Why Choose Swansea 4 Students?
At Swansea 4 Students, we understand that the key to providing our contract-holders (tenants) with a hassle-free stay is the strong relationships we build with our landlords. Our approach is simple: we focus on offering a comprehensive management service for all our properties. By fully managing our properties, we can dedicate all our time and effort to serving our contract-holders and landlords, ensuring they both receive the highest quality service.
What Sets Us Apart?
Our commitment to providing great customer service and our passion for what we do distinguish us in the competitive student letting agency market. We recognize that your student accommodation experience is not just about a place to live but about a home where you can thrive. Our goal is to make the process as smooth and stress-free as possible, from finding the perfect student home, to ensuring our landlords investment property is well taken care of.
Our Services
Student Tenants: Whether you're a first-year student or a returning one, our wide range of student accommodations in sought-after areas like Brynmill, Uplands, Port Tennant, St Thomas, City Centre, and the Marina suits every need and budget. We offer modern, well-maintained properties, making your academic journey in Swansea's most vibrant neighbourhoods comfortable and enjoyable. Find your ideal student home in the heart of Swansea's student life with us! Visit our ‘Students’ page for more information.
Landlords: If you're a landlord considering a reliable agency to oversee your property, Swansea4students is your trusted partner. We handle all aspects of property management, ensuring that your investment is in safe hands. Visit our 'landlords' page for more information.
Get in Touch!
Whether you're a student in search of your next home or a landlord seeking professional property management services, we've got you covered. We are dedicated to delivering exceptional service, and our local expertise in Swansea is second to none.
Contact us today to see how we can assist you with your student accommodation needs or your property management goals!
Latest Reviews
View all Reviews 0
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SA1
- SA2
- SA3
Address
117 Walter Road
Swansea
Abertawe
SA1 5RE
01792 414123
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Review agent to reveal rankings
Latest Properties
No Properties
Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 22/03/2024, 2:38 PM by JOSHUA ROBERT ANDERSONComplaints Procedure
At swansea4students we pride ourselves on excellent customer service to all landlords and tenants and believe that providing the highest standards of service and support is just as important as any other aspect of property management.
If you feel that these standards have not been met and are unhappy with the level of service provided, then we would like to hear from you, and we’ll endeavour to resolve the complaint.
For us to resolve a complaint as quickly and efficiently as possible, we’ve outlined a simple four stage complaints procedure.
Stage 1
The initial complaint is to be directed in writing to the member of staff you’ve been consulting with. In most circumstances, we believe complaints can be resolved efficiently between both parties without the requirement to escalate the complaint further.
Please allow 5 working days for the complaint to be acknowledged by the member of staff, and 10 working days for the complaint to be resolved from the date initially raised.
Stage 2
If you feel the member of staff has not resolved the initial complaint within 10 working days from the date initially raised, then your complaint should now be referred to the branch manager in writing to:
The Branch Manager, Swansea4students Ltd, 117 Walter Road, Swansea, SA1 5RE
Or via email to:
[email protected]
Please provide a full summary of the initial complaint raised in stage 1, the name of the member of staff involved, and the reason you believe this has not been resolved.
Please title the subject line as follows: FAO; The manager, Complaint procedure, Stage 2
The manager will review the complaint summary in detail and will also investigate the matter with the member of staff to obtain a full picture of the complaint. The manager will then respond to the complaint in writing outlining their findings, potential recommendations on how to resolve the complaint, or that they believe the complaint has been resolved.
Please allow 5 working days for the complaint to be acknowledged by the manager in writing, and 10 working days for the complaint to be resolved from the date stage 2 was initially raised.
Stage 3
In the event that stage one and two have been undertaken and you feel that your complaint has not been resolved, and you would like further investigations, then please write to the managing director at:
The Managing Director, Swansea4students Ltd, 117 Walter Road, Swansea, SA1 5RE
Or via email to:
[email protected]
Please provide a full summary of the initial complaint raised in stages 1 and 2 and the reason you believe this has not been resolved between the original member of staff and the branch manager.
Please title the subject line as follows: FAO; The managing director, Complaint procedure, Stage 3
The managing director will conduct a thorough investigation of all correspondence provided by the complainant in stages one and two and will make internal enquires with the member of staff and managing director involved during the complaint.
The managing director will then respond to the complaint with a final internal proposal or viewpoint on whether the complaint has been successfully resolved.
Please allow 5 working days for the complaint to be acknowledged by the managing director, and 15 working days for the complaint to be resolved from the date stage 3 was initially raised.
Stage 4
Should you feel your complaint has not been resolved by Swansea4students, and you remain unsatisfied with the outcome, then you can contact the Property Redress Scheme for a third party independent review.
For the complaint to be considered by the Property Redress Scheme the following set of criteria must be met by the complainant:
1- The Agent/Professional must be a Member of the Property Redress Scheme - check the ‘Member List’.
2- The Complainant must show that a formal written complaint has been sent to the Member within 12 months of the incident related to the complaint occurring.
3- The Complainant has allowed a minimum of 8 weeks for the Member to investigate the matter and respond fully.
4- After the Member’s final response to the complaint or after the Complainant has waited 8 weeks from sending the complaint letter and the Complainant has not received a response, a complaint can be referred to us within 12 months of the formal letter of complaint being sent to the Member.
Last updated at 1:38 PM 22/03/2024 by JOSHUA ROBERT ANDERSON
If you feel that these standards have not been met and are unhappy with the level of service provided, then we would like to hear from you, and we’ll endeavour to resolve the complaint.
For us to resolve a complaint as quickly and efficiently as possible, we’ve outlined a simple four stage complaints procedure.
Stage 1
The initial complaint is to be directed in writing to the member of staff you’ve been consulting with. In most circumstances, we believe complaints can be resolved efficiently between both parties without the requirement to escalate the complaint further.
Please allow 5 working days for the complaint to be acknowledged by the member of staff, and 10 working days for the complaint to be resolved from the date initially raised.
Stage 2
If you feel the member of staff has not resolved the initial complaint within 10 working days from the date initially raised, then your complaint should now be referred to the branch manager in writing to:
The Branch Manager, Swansea4students Ltd, 117 Walter Road, Swansea, SA1 5RE
Or via email to:
[email protected]
Please provide a full summary of the initial complaint raised in stage 1, the name of the member of staff involved, and the reason you believe this has not been resolved.
Please title the subject line as follows: FAO; The manager, Complaint procedure, Stage 2
The manager will review the complaint summary in detail and will also investigate the matter with the member of staff to obtain a full picture of the complaint. The manager will then respond to the complaint in writing outlining their findings, potential recommendations on how to resolve the complaint, or that they believe the complaint has been resolved.
Please allow 5 working days for the complaint to be acknowledged by the manager in writing, and 10 working days for the complaint to be resolved from the date stage 2 was initially raised.
Stage 3
In the event that stage one and two have been undertaken and you feel that your complaint has not been resolved, and you would like further investigations, then please write to the managing director at:
The Managing Director, Swansea4students Ltd, 117 Walter Road, Swansea, SA1 5RE
Or via email to:
[email protected]
Please provide a full summary of the initial complaint raised in stages 1 and 2 and the reason you believe this has not been resolved between the original member of staff and the branch manager.
Please title the subject line as follows: FAO; The managing director, Complaint procedure, Stage 3
The managing director will conduct a thorough investigation of all correspondence provided by the complainant in stages one and two and will make internal enquires with the member of staff and managing director involved during the complaint.
The managing director will then respond to the complaint with a final internal proposal or viewpoint on whether the complaint has been successfully resolved.
Please allow 5 working days for the complaint to be acknowledged by the managing director, and 15 working days for the complaint to be resolved from the date stage 3 was initially raised.
Stage 4
Should you feel your complaint has not been resolved by Swansea4students, and you remain unsatisfied with the outcome, then you can contact the Property Redress Scheme for a third party independent review.
For the complaint to be considered by the Property Redress Scheme the following set of criteria must be met by the complainant:
1- The Agent/Professional must be a Member of the Property Redress Scheme - check the ‘Member List’.
2- The Complainant must show that a formal written complaint has been sent to the Member within 12 months of the incident related to the complaint occurring.
3- The Complainant has allowed a minimum of 8 weeks for the Member to investigate the matter and respond fully.
4- After the Member’s final response to the complaint or after the Complainant has waited 8 weeks from sending the complaint letter and the Complainant has not received a response, a complaint can be referred to us within 12 months of the formal letter of complaint being sent to the Member.
