91% sales valuation accuracy
92% sales fee satisfaction
33% lettings valuation accuracy
56% lettings fee satisfaction
Instruct us to sell your home and benefit from the many advantages that SW19 Estate Agents have to offer. We are always on hand with guidance to present your property in the best light for selling or letting.
show more
Instruct us to sell your home and benefit from the many advantages that SW19 Estate Agents have to offer. We are always on hand with guidance to present your property in the best light for selling or letting.
Latest Reviews
View all Reviews 61
16th Jul 2024
reviewed by 'Caroline'
27th Mar 2024
reviewed by 'David'
30th Jun 2023
reviewed by 'S&J'
22nd Apr 2022
reviewed by 'Halyna Zapolukh'
10th Jun 2021
reviewed by 'Chris'
13th Nov 2020
reviewed by 'Tina'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 92% | £185,000 | £530,000 |
| Lettings | 33% | 56% | £584 | £2,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 6 | 9 | 8 | 17 | 4 | 7 | 0 | 2 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
SW19 Estate Agents Branches (view all 3)
Jul 16,2024
Jul 16,2024
0
people found
this helpful
this helpful
⭐⭐⭐⭐⭐
I recently worked with the kindest and most attentive agent in the area, and I can't recommend them enough! Their human approach and unwavering support made the process effortless. They were always available for questions and provided expert guidance, making me feel like I had ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2024
Mar 27,2024
0
people found
this helpful
this helpful
We've been with SW19 agents for property management of our flat for a year now and have nothing but positive things to say. They pay on time, there are no hidden charges, they respond in a timely manner to enquiries from us and the tenants.
...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 30,2023
Jun 30,2023
0
people found
this helpful
this helpful
Excellent service from the entire team at SW19. They worked tirelessly to get my partner and me over the line with our house purchase. Can't recommend enough....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22,2022
Apr 22,2022
0
people found
this helpful
this helpful
I had a very good experience with this agency. The property we lived in was under offer and was to be sold. We had a number of viewing visits from the agency, which could be a bit disruptive if handled not in a proper way. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2021
Jun 10,2021
6
people found
this helpful
this helpful
We've had a terrible experience as tenants in their property. The property management team are rude, do not respond to emails and continually get things wrong. The main director, Luke, thinks that they are above and beyond reproach when in fact he is part of ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13,2020
Nov 13,2020
1
people found
this helpful
this helpful
Called this morning regarding a 2 bed flat for my partner and I and was told it was only for one person and then they just hang up the phone on me without any explanation. Very rude....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2020
Oct 10,2020
2
people found
this helpful
this helpful
gave Wimbledon Branch the job to find tenants which they did then they try and make me and the tenants sign a 24 month contract after initially me stating I want a 12 month tenant contract. Then they tell me it is a rolling contract and i ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 12,2019
Nov 12,2019
5
people found
this helpful
this helpful
Landlords and Tenants beware! This company has a terrible reputation for a reason! Post it was reviews are clearly written by the company. They are notorious for being terrible we only found this out once it was too late. They do nothing to help landlords ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2019
Aug 20,2019
0
people found
this helpful
this helpful
The best estate agents in the Wimbledon area. Excellent communication throughout the whole experience of obtaining the property to referencing.
We had had some pretty bad experiences with other estate agents in the area, but one Saturday morning were shown two lovely properties by Andrew ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2019
Aug 12,2019
0
people found
this helpful
this helpful
Very calm experience thanks to Henry! He went the extra mile to make sure everything went smoothly with the move....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2019
Apr 29,2019
0
people found
this helpful
this helpful
Very happy with the positive and professional approach to our house purchase. Amy was especially helpful. She just kept the wheels in motion. Many thanks to Amy and Andy....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04,2019
Mar 04,2019
9
people found
this helpful
this helpful
When It became increasingly difficult to contact SW19, emails were seldom returned, members of staff mysteriously 'unavailable' when we called, out of frustration we decided to terminate the contract, giving an explanation and due notice. SW19 agreed, but suggested to our shock, a course of ...
read full review
read full review
Comment on agent fees
11% Management Fees is too high for the poor level of service received.
Was this helpful?
Yes
Yes
Jul 27,2018
Jul 27,2018
7
people found
this helpful
this helpful
First of all, none of the employees knows what's going on about anything. They are as useless as clueless.
The rudest of all, shockingly, is the South Wimbledon manager
Luke Bennett, that in my opinion should be sacked immediately as he swear at me. Unacceptable ...
read full review
read full review
Comment on agent fees
TERRIBLE - THEY LIE AND KEEP YOU MONEY.
Was this helpful?
Yes
Yes
Sep 19, 2018
View all comments
(1)
Thank you for your comment. When a prospective tenant tries to fraudulently acquire a house to sub let out to others, they become quite annoyed when found out. Any intelligent person reading your comment will appreciate two sides to a story. ...
Jul 27,2018
Jul 27,2018
7
people found
this helpful
this helpful
Luke Bennett is unprofessional, rude, arrogant and incapable of being in charge of anything.
Hard to believe that Luke Bennett could be a director. Shocking!
I have never heard of this company before, so now I know why.
Pathetic communicational skills and non-existent customer service.
...
read full review
read full review
Comment on agent fees
Terrible
Was this helpful?
Yes
Yes
Jun 07,2018
Jun 07,2018
0
people found
this helpful
this helpful
I sold my property through SW19 in December 2017. I chose SW19 as I had dealt with them previously (both as a vendor and purchaser) and I was confident that they would achieve the best possible price for me. The valuation was realistic, the team (Ryan, ...
read full review
read full review
Comment on agent fees
The fee was competitive.
Was this helpful?
Yes
Yes
Dec 08,2017
Dec 08,2017
5
people found
this helpful
this helpful
Absolutely waste of time very unprofessional, after even accepting the demanding price to rent a house this agent was still wants to increase the price more then what they advertised on right move!please avoid them if you want to save your time...
read full review
read full review
Comment on agent fees
Very bad
Was this helpful?
Yes
Yes
Nov 25,2016
Nov 25,2016
1
people found
this helpful
this helpful
I previously came across Hayley and SW19 when purchasing my house over 4yrs ago. I was impressed with them then, and so didn't hesitate to ask them to handle my sale. Luke (Director/Founder) got involved from the start to ensure the particulars were in ...
read full review
read full review
Comment on agent fees
Competitive fees – especially as a returning client
Was this helpful?
Yes
Yes
Nov 08,2016
Nov 08,2016
0
people found
this helpful
this helpful
I sold my property through SW19 in November 2016, over a 5 week end-to-end process. I found Hayley and the rest of the team very responsive and professional throughout the sale. It was a good balance of keeping the process ticking over without being too pushy. A ...
read full review
read full review
Comment on agent fees
Very competitive on fees, especially as this was my second time using SW19
Was this helpful?
Yes
Yes
Sep 20,2015
Sep 20,2015
5
people found
this helpful
this helpful
*. I got on very well with Ryan and Sam, the house eventually sold after nearly 8 months from when it was first placed on the market. However, when Hayley took over, she managed to make a nightmare out of a stressfull experience. I had a few ...
read full review
read full review
What agent could do to change your mind?
ƒâ€š‚£4K to be bullied, I must be a masochist.Attached Filesnbsp;
Comment on agent fees
ƒâ€š‚£4K to be bullied, I must be a masochist.
Was this helpful?
Yes
Yes
Sep 21, 2015
View all comments
(1)
As an intelligent reader will know there are always 2 sides to every story- at no point throughout the whole process of our dealings did this client make any compliant or express the slightest dissatisfaction with any individual or service we supplied. Her sale was a complicated one and at times a stressful one for all parties, I am satisfied our Sales Progression Manager acted professionally and with integrity at all times, working closely with the solicitors on both sides to ensure a smooth tr ...
Aug 27,2015
Aug 27,2015
0
people found
this helpful
this helpful
Me and my girlfriend recently moved to Wimbledon and dealt with Andy. He has been extremely helpful and always there for any enquiries or questions we may have. We always get a quick response and always with a professional and happy manner. Would recommend for ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2015
Jul 15,2015
0
people found
this helpful
this helpful
I have recently sold my property through SW19 Estate Agents, and i could not be more pleased with the service that i received. I specifically dealt with Ryan, Samuel and Hayley and found them all to be professional, knowledgeable and approachable. It was good to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2015
Jun 02,2015
0
people found
this helpful
this helpful
This was a difficult sale involving a freeholder, a covenanted neighbour, a buyer and myself - and four lots of solicitors! I got some useful advice and the photos taken of my flat made it look really desirable. All in all a long but ultimately ...
read full review
read full review
Comment on agent fees
I was a little shocked until I realised that VAT was added (at 20%).
Was this helpful?
Yes
Yes
May 18,2015
May 18,2015
0
people found
this helpful
this helpful
a very professional service, with the property being let out even before it going to the market for full asking price. The service between them finding a tenant and them moving in was also very hassle free and all in all, very efficient....
read full review
read full review
Was this helpful?
Yes
Yes
May 06,2015
May 06,2015
1
people found
this helpful
this helpful
Having previously worked with Louise and the SW19 team to buy my first property when it came to selling it was a no brainer who to choose. The service whether buying or selling was a very professional, friendly and simplified process. When it comes to ...
read full review
read full review
Comment on agent fees
Hmmm, as a seller I think you're always going to be looking for the best deal when it comes to rates but I think you also need to consider service. Although there are other agencies in the area offering better rates, having had the experience of working with the SW19 team previously along with their knowledge of the local area I was satisfied that by spending a little more the process would be easier through them. I was right, in fact it was only due to the fact that my buyer skimped on a cheap solicitor that the process both dragged on and became complicated... something that Hayley and Ryan helped deal with throughout the sales process.
Was this helpful?
Yes
Yes
May 04,2015
May 04,2015
1
people found
this helpful
this helpful
As discussed on the phone, I just wanted to send a quick email to yourself and Genta to say thank you for all your hard work with our new home. The last agency we used messed us around a lot and were never very helpful, ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2015
Apr 26,2015
1
people found
this helpful
this helpful
I first met Luke the in the Summer of 2014 and he valued my property. I checked in with him a number of times after that but he never called or pressurised me. Having met with a number of other agents, Luke and his team were ...
read full review
read full review
Comment on agent fees
Well worth the extra half percent.
Was this helpful?
Yes
Yes
Apr 21,2015
Apr 21,2015
0
people found
this helpful
this helpful
I simply cannot thank the team at SW19 enough for making the purchase of my first house a dream!
I had started the process with Lauristons, but their poor smarmy attitude lead me to SW19.
Luke Bennett handled any worries I had and was on ...
read full review
read full review
Comment on agent fees
All fees were well deserved. I cannot rate them highly enough. A TRULY personable experience with a great team.
Was this helpful?
Yes
Yes
Apr 03,2015
Apr 03,2015
0
people found
this helpful
this helpful
WOW, what service! What a great agent ! Anyone who has the stereotype bad view of estate agents should deal with SW19 THEY WILL TURN YOUR VIEW AROUND. They are absolutely fantastic. I would particularly like to thank Ryan and Samuel, who showed people round and ...
read full review
read full review
Comment on agent fees
SW19 were extremely flexible and competitive on fees. They did not tie us up with a lengthy contract.
Was this helpful?
Yes
Yes
Mar 13,2015
Mar 13,2015
0
people found
this helpful
this helpful
I am very happy with the service that Genta provided us with for attaining our new property. She helped us make a typically stressful time run smoothly. She was more than happy to answer any questions i had. We are extremely pleased with the property ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2015
Mar 13,2015
0
people found
this helpful
this helpful
we are now tenants of a property which we rented through SW19 estate agents. We are very greatful to have met Genta as this being the first time we are renting somewhere in the UK it was a stressful time, but Genta has helpful and ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
