mydeposits is an established government-authorised deposit protection scheme in England and Wales. We are the preferred solution for thousands of agents because we offer something different - a simple way to manage your client\'s deposits, a trusted, award winning alternative dispute resolution service and a transparent fee structure.
Review by: Peter
Service used : Deposit Scheme
'Landlord at Peter Richardson'
Region: UK
Jul 20,2023
Absolute CLOWNS!
Tenant left over £2000 of damage and a text saying I could keep the deposit. I offered pages and pages of evidence. The tenant would not reply to “MyDeposits” but got back 50% o...
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Value for money
Service
Quality
Would you recommend?
No
Review by: No
Service used : Deposit Scheme
' at '
Region: UK
Aug 10,2022
Awful service. Won\'t release tenancy deposits to new deposit scheme and won\'t intervene when previous agent has been asked to authorise transfer and not responded. Don\'t call back when asked to, ...
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Review by: Unhappy landlord
Service used : Not selected
' at '
Region: UK
Apr 21,2021
We have been asking Mydeposits (George and some other colleagues) for around 2 months to clarify what forms the estate Agent submitted (if any ) when the tenant changed. Unfortunately we are continuou...
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Review by: Leon
Service used : Not selected
'Administrator at Envisage Sales and Lettings'
Region: UK
Apr 10,2019
I had made a mistake with a payment. Doubling up on the storing of a deposit and I notified My Deposits who have advised that they will get this amended and refund the extra cost that I accidentally p...
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Value for money
Service
Quality
Would you recommend?
Yes
Review by: Brenda
Service used : Not selected
'Landlord at Brenda Willans'
Region: UK
Jun 23,2016
I had a dispute with my tenant where they decorated the bathroom without my permission, broke the towel rail and damaged an electrical box The redecoration was done with ordinary paint and not bathroo...
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Value for money
Service
Quality
Would you recommend?
No
