Sugarhouse Properties
3.3/5, 14 reviews
57% recommended
100% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 67% £400 £420
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 5 5 0 0 1 0 1 1
Areas covered
  • LS29
Address

47 Headingley Lane
Leeds
West Yorkshire
LS6 1DP
0113 816 0131

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TDS SAGEagent
Latest Properties

No Properties

“Appalling organisation. Wasted time of prospective tenants...”

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Jul 16,2022
Minithumbdown
By: 'Conor Barnes'
Jul 16,2022
0 people found
this helpful
Appalling organisation. We arranged a viewing to view a property. The earliest availability was about 1 week ahead. We called the agents the day before to make sure, as we had had no contact or confirmation of the viewing and that it was a 30 minute drive ...
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“We had a problem with a lock not working prop......”

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Jul 04,2022
Minithumbup
By: 'John Read'
Jul 04,2022
0 people found
this helpful
We had a problem with a lock not working properly in a house my son was renting. Sugarhouse were extremely quick and efficient in solving the problem and changing the lock. Excellent service! I wish more companies were like this. Well done....
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“Stay away from them...”

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Jul 14,2021
Minithumbdown
By: 'Modn'
Jul 14,2021
0 people found
this helpful
Failed to fix the bad internet connection for more 8 months at least, refuses guarantors from outside UK, generally pushy and horrible...
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“Took my property on in the middle of the pand......”

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Mar 03,2021
Minithumbup
By: 'Nicki'
Mar 03,2021
0 people found
this helpful
Took my property on in the middle of the pandemic and got us tenants in just 2 weeks! Very impressed and 3D tours they provide are great!...
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“Hannah's been amazing helping us find a prope......”

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Mar 03,2021
Minithumbup
Hannah
By: 'Caitlin'
Mar 03,2021
0 people found
this helpful
Hannah's been amazing helping us find a property in the middle of the pandemic. The virtual tours have been so helpful for those of us who have to stay at home during the pandemic...
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“Can’t thank Hannah enough for her helping us ......”

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Feb 27,2021
Minithumbup
Hannah
By: 'Grace'
Feb 27,2021
0 people found
this helpful
Can’t thank Hannah enough for her helping us to find the perfect property, was such a quick and easy experience. Couldn’t recommend enough...
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“Sarah was very knowledgeable about the proper......”

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Nov 12,2020
Minithumbup
By: 'Lois'
Nov 12,2020
0 people found
this helpful
Sarah was very knowledgeable about the properties we were shown, with a friendly and helpful attitude. the whole process was very simple and helpful...
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“Trustworthy...”

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Nov 12,2020
Minithumbup
By: 'ROBERT'
Nov 12,2020
2 people found
this helpful
Having tried two other agents I decided to use Sugarhouse to manage my two houses in Burley. A thorough inspection was done before they agreed to manage the properties indicative that they were keen on maintaining high standards. This year one house had drainage problems ...
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“A joke of a letting agent. Seemed really nice......”

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Sep 07,2020
Minithumbdown
By: 'Full'
Sep 07,2020
0 people found
this helpful
A joke of a letting agent. Seemed really nice and helpful when viewing houses but since moving in they've been rude, unhelpful and unprofessional and have caused all the tenants in the house a huge amount of distress. Property was not cleaned or checked for ...
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“5* Service from 5* Agent...”

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Jul 24,2020
Minithumbup
By: 'Jack'
Jul 24,2020
0 people found
this helpful
Recently moved into a property with Sugarhouse and wanted to say how impressed I was with their whole process. They are always really happy to help and the staff are always really friendly. Will be recommending them 100%...
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“Scam! Makes false accusations to keep you’re deposits!...”

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Jul 07,2020
Minithumbdown
By: 'Jessica'
Jul 07,2020
4 people found
this helpful
When viewing the student properties with sugarhouse they provided us with great service and seemed like a reputable company, however after the contract was signed, the house we viewed looked completely different and was extremely damp and mouldy when we arrived, which we complained about ...
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By: Josh Mitchell
Jul 24, 2020
View all comments (1)
Hi Jessica, I’m sorry to hear that you are unhappy with the service at Sugarhouse. As per our email correspondence, I have now resolved your queries and finalised the deposit return which you have agreed to with no deductions other than the cleaning bill, which we have discussed and agreed it was a result of your housemate not cleaning up before returning the final set of keys. I believe that we have successfully resolved the issues and concluded matters with you thanking me for our ...

“4 Years of happy tenant!...”

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May 06,2020
Minithumbup
All
By: 'Jack'
May 06,2020
0 people found
this helpful
Rented with these guys for my whole student life (4 years) no issues. Always did repairs quickly and were always super nice. Reading the other reviews, I dont think people understand the culture of Leeds student market. Almost all my friends (and all of the houses ...
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“Apalling management and conduct throughout te......”

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Sep 26,2019
Minithumbdown
By: 'Sharon'
Sep 26,2019
3 people found
this helpful
Apalling management and conduct throughout tenancy. Property was filthy on takeover but students expected to takeover and wait weeks until cleaner was sent. Lightbulbs not working, disrepair and poor state of furniture. On vacating the property was left clear and presentable but alarmingly on chasing ...
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“Sugarhouse?...”

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Oct 04,2018
Minithumbdown
All
By: 'Trel'
Oct 04,2018
2 people found
this helpful
Before the period of July to October I have never heard so much disorganisation, stupidity and disrespect from a company. The house wasn't ready when they said it would be, the decorator got paint on some of our belongings (which has still not been replaced). ...
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Comment on agent fees
Bad, expensive
Was this helpful? Yes
By: Josh Mitchell
Nov 28, 2018
View all comments (1)
Hi Trel. I am sorry to hear that your experience with us was not a positive one from your perspective. I have spoken to you myself and understand that the matters which you have raised have all now been resolved. With regards to the painting, this was improvement works which the landlord offered to do at the property over the summer months. I do accept that (and apologise for) the contractor did unfortunately get some paint splatters onto some of your belongings, however, the contractor has refu ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:27 PM 26/04/2021 by Josh Mitchell

Awards won by Sugarhouse Properties

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