60% sales valuation accuracy
71% sales fee satisfaction
75% lettings valuation accuracy
60% lettings fee satisfaction
As one of the leading agents in the selling, buying, and letting of country town houses, cottages, London houses and flats, new homes, farms and estates, and residential development land, we have expert local knowledge backed up by national expertise to ensure you receive a quality service.
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As one of the leading agents in the selling, buying, and letting of country town houses, cottages, London houses and flats, new homes, farms and estates, and residential development land, we have expert local knowledge backed up by national expertise to ensure you receive a quality service.
Latest Reviews
View all Reviews 57
24th Oct 2023
reviewed by 'Duccio'
4th Jul 2022
reviewed by 'Marina'
8th Jun 2022
reviewed by 'Oli'
28th Nov 2021
reviewed by 'D.A'
22nd Oct 2021
reviewed by 'Rupert'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 71% | £500,000 | £1,100,000 |
| Lettings | 75% | 60% | £575 | £2,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 2 | 7 | 19 | 3 | 1 | 2 | 2 | 3 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Strutt & Parker Branches (view all 55)
Oct 24,2023
Oct 24,2023
0
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The worst experience I've ever had in London. They charged us with crazy costs at the end of our tenancy and took away 40% of our deposit. Incredible how they behaved with us. Very very bad experience....
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Aug 04,2022
Aug 04,2022
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Connar Shaw is attentive and into details, while very personable and professional at the same time.
He listens and makes good judgment , and takes both tenants and landlords interests at heart.
A very pleasant person to be around as well.
Not sure if everyone in ...
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Jul 04,2022
Jul 04,2022
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Connor really exceeded my expectations as property manager. He came on board in the middle of my tenancy when I was struggling to get my concerns recognised. Right away, he helped me find the right assistance I needed to help me with my concerns and ...
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Jun 08,2022
Jun 08,2022
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I have lived overseas for the past 5 years and I've had many worrying days with my properties, and nearly always have had to deal with a lack of communication. That was until Connor Shaw took over the management of my London properties. I have never ...
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Nov 28,2021
Nov 28,2021
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Although we did not buy from Strutt and Parker, we have found the Lewes office particularly helpful during our recent search for a property, from arranging short notice viewings to the staff accompanying us on the visits. We would not hesitate on using them again ...
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Oct 22,2021
Oct 22,2021
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I've used S&P for a number of years to let two properties. They've been easy to deal with when it came to letting the properties, but thanks to Shannon Flanagan of their Chelsea office the management of them has been first class. She's brilliant ...
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Mar 01,2021
Mar 01,2021
2
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Having dealt with them twice I can not recommend them at all. I don't have very high expectations when it comes to London real estate agents (especially rentals) but both times they've been a dreadful experience and I believe they only want your money. Once ...
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Feb 18,2021
Feb 18,2021
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There is no option for zero stars. * is incompetent and inept. He lies to his clients about potential buyers and their financial standing, behaves like a little boy when on site and instils little confidence in his ability whatsoever. They have various girls in the ...
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Jan 13,2021
Jan 13,2021
1
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They were a property managing agency for my previous flat. Nothing was ever done on time - to have anything fixed or replaced took absolute ages, then i moved out 6 weeks ago and they still haven’t returned my deposit. Choose another agency if you ...
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Nov 02,2020
Nov 02,2020
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I recently sold my house through Strutt & Parker which was agreed pre lockdown 1 and then delayed because the Survey could not be done. Without their total professional service during this time the sale would have fallen through. People complain about commission paid to Estate Agents , ...
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Jul 15,2020
Jul 15,2020
2
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Horrible experience with agent Orla O’Sullivan. Unprofessional, humiliating behaviour. Shame on the agency. Please don’t waste your time with them....
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Jul 06,2020
Jul 06,2020
5
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Horrible Experience from start to finish.
Called multiple time about multiple houses I was told may times they would be back in touch and no body did when I called a few days later the property were no longer available even though I was the ...
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May 07,2020
May 07,2020
5
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Strutt and Parker was once one of the elite Estate Agents that one could rely on to provide the very best service. This is sadly no longer the case. They lied to us. Asked when the property would appear on Rightmove, we were told it ...
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Apr 21,2020
Apr 21,2020
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The team dealing with our sale was excellent. We were kept up to date throughout the process and did not have to chase for information. The advice was always helpful and pertinent. Help with negotiations was extremely useful and lead to a very satisfactory sale....
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Feb 20,2020
Feb 20,2020
3
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Absolutely disgraceful service received from Sam Stevens at the Canterbury office. We had an offer accepted and had instructed solicitors, whom Sam took it upon himself to call every two hours initially.
Then the calls stopped and we (and our solicitor) were trying for two ...
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Jan 08,2020
Jan 08,2020
0
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STAY AWAY
IDEOTS
If you go anywhere near them
BLAME YOUR SELF
Very UNPROFESSIONAL
Apaling. There more interested
In letting you know about the letters
After ther name
Ideots...
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Jun 20,2019
Jun 20,2019
4
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I have been in my home for 18 years, initially renting directly from the landlord. After 4 years they put Strutt & Parker Salisbury in charge. It’s easier for my to bullet point their actions;
- it took 15 years to get new carpet.
- they changed the ...
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May 31,2019
May 31,2019
1
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After recently using Strutt and Parker to rent my house, my husband and I highly recommend this agency, especially Samantha. She was helpful, accommodating and extremely friendly when helping us. Always pleasant and professional, Samantha is a real asset to this agency. She looked after ...
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Comment on agent fees
I highly recommend using Strutt and Parker for any of your estate or letting agent needs.
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May 23,2019
May 23,2019
2
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Terrible attitude on the phone, and in person. * has always made renting a property through Strutt and Parker difficult. I would recommend anyone else in the area if it means you get to avoid dealing with ** Strutt and Parker team...
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Comment on agent fees
poor
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May 31, 2019
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Please forward your contact details to [email protected] ...
May 11,2019
May 11,2019
0
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No response to emails, what is the point of pointing a contact form and email if you do not respond....
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May 09,2019
May 09,2019
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I purchased a house through Strutt & Parker and found Edward and his team charming, efficient and highly knowledgeable of the area. It made the whole process far less stressful! So good in fact, I got him to recommend a colleague in Dorset to sell my ...
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Jan 03,2019
Jan 03,2019
1
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Private Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews.
We found a beautiful property to rent, and although Strutt ...
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Dec 24,2018
Dec 24,2018
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I have requested that my name be removed from a tenancy at Porchester where I am no longer resident but this has been refused. You initially agreed to this but when I asked to have my deposit returned you then said this couldn't be done. ...
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Nov 08,2018
Nov 08,2018
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Awful experience with Strutt and Parker Ascot. Unprofessional, unethical and rude. The manager who was written to was so quick to defend her staff that she forgot to get her story straight with the lies told by her team the day before! Extremely disappointed and ...
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Nov 05,2018
Nov 05,2018
1
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Extremely poor service. We purchased the property through this agent and found them very difficult to deal with. At times they appeared to be even obstructive to the sale and almost caused the sale to fall through several times. Staff were rude and unpleasant. Not ...
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Nov 07, 2018
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I think that I am the seller of the property mentioned above. Whilst there are 2 sides to a story I feel I have to respond to the comments above. I have found the agent to be nothing but professional and courteous. It would not be in their interest to be otherwise as their objective is to sell on behalf of their client. We had worked with a previous company who were poles apart in regard to service. I would definitely recommend their services to anyone. ...
Sep 11,2018
Sep 11,2018
16
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We decided to sell our house with Strutt and Parker, who style themselves as a premium estate agent capable of achieving the best price for your house and as a result they charge a percentage that is at the top of the bracket of most ...
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Comment on agent fees
They are expensive. I don't mind that in itself, but if you pay the top prices you expect a good level of service. Their prices do not offer value for money.
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Jul 06,2018
Jul 06,2018
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Stephanie Walker was very efficient sorting out my end of tenancy deposit and overpaid rent matters. She was always responsive and very proactive....
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May 13,2018
May 13,2018
0
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It is now 3 years since we purchased an apartment through Strutt and Parker and then contracted them to set up and look after the letting of the property. I can honestly say they made the complete process a simple, totally uncomplicated and stress free pleasure. ...
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Apr 26,2018
Apr 26,2018
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i must comment on the efficient, friendly, courteous way my enquiry was handled by Paula. I was in Ludlow for a day, and she managed to arrange an appointment for me, at short notice, to view the property I am now living in. I went ...
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Comment on agent fees
the fees are in line with what I expected
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Apr 26,2018
Apr 26,2018
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Paula is extremely efficient and always replies to my queries quickly. She is very polite, honest and knowledgeable during conversations on the phone or correspondence via email.
As we have a handful of properties with S&P - I do prefer just dealing with the ...
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Comment on agent fees
All fine
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:33 AM 01/10/2019 by heather heather
