1 Star Review
Apr 13,2019
By:
'MD'
Apr 13,2019
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: HD7
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: HD7
11
people found
this helpful
Shambles.
Everything I read about housesimple is how brilliant they are, but let me tell you from a buyers perspective it couldn't have been any different. Booking a viewing was easy and hassle free. But then once we wanted to put a bid in that's ...
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11
people found
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“Terrible Agent for the Buyer...”
1 Star Review
Apr 04,2019
By:
'acogshot'
Apr 04,2019
Branch: Colchester, The Octagon
Services: Sales (as a Buyer)
Sold price: £137500
Would you recommend?: No
Postcode: DN15
Branch: Colchester, The Octagon
Sales (as a Buyer)
Sold price: £137500
Postcode: DN15
11
people found
this helpful
Well, the fees might be free for the seller but let me assure you, for the buyer, this estate agent is an absolute joke!
It took me the best part of 3 days to sort out a viewing, only after speaking to the vendor directly as ...
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Comment on agent fees
I hear they are free. Probably explains the awful service.
11
people found
this helpful
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5 Star Review
Nov 27,2018
By:
'Melissa'
Nov 27,2018
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: M43
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: M43
4
people found
this helpful
I am very pleased with the service I received from our estate agent called Rob. He was efficient and gave us excellent advice to enable us to receive the best possible outcome for the sale of our property. I would definitely recommend Housesimple, they are ...
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Comment on agent fees
Good value for money!
4
people found
this helpful
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5 Star Review
Oct 22,2018
By:
'CharlesF'
Oct 22,2018
Branch: Colchester, The Octagon
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: ME20
Branch: Colchester, The Octagon
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: ME20
0
people found
this helpful
Really pleased with our easy and straightforward the team at House Simple made my rental. It was my first time letting out my house so I appreciated Sean's help through the process....
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Comment on agent fees
Very reasonable
0
people found
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5 Star Review
Jul 07,2018
By:
'Coffey'
Jul 07,2018
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £485000
Would you recommend?: Yes
Postcode: CF10
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £485000
Postcode: CF10
2
people found
this helpful
Full Marks, here, thanks to the Sales Progression Team, but most especially the v capable Chloe, who skilfully & professionally managed two v difficult sales for us - the second to completion. Thank you to Melissa also, who oversaw things in Chloe's absence, as if it ...
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Comment on agent fees
Good
2
people found
this helpful
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5 Star Review
Jul 05,2018
By:
'Val'
Jul 05,2018
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £159000
Would you recommend?: Yes
Postcode: TN40
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £159000
Postcode: TN40
2
people found
this helpful
Everyone I dealt with was excellent especially Will Rodda, sold my property quickly despite it being a slow time of the year, have another to sell at the end of the year and will certainly use them again. Very well done!...
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Comment on agent fees
Excellent value
2
people found
this helpful
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5 Star Review
Jul 04,2018
By:
'Val'
Jul 04,2018
Branch: Colchester, The Octagon
Services: Sales (as a Buyer)
Sold price: £362000
Would you recommend?: Yes
Postcode: NR28
Branch: Colchester, The Octagon
Sales (as a Buyer)
Sold price: £362000
Postcode: NR28
1
people found
this helpful
Excellent service from Matthew Ling, he has gone the extra mile to help with the exchange on our new property. He has kept me informed every step of the way and I cannot fault the service he gave....
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1
people found
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“No estate agents, just a website...”
1 Star Review
May 31,2018
By:
'Angelina'
May 31,2018
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DL1
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: DL1
10
people found
this helpful
They didn't offer us estate agents services, never sent one around or an evaluator. They didn't write a description for our property, never mind putting in effort of highlighting the best features, nothing.
Our bungalow is up for sale from December 2017 and we didn't get ...
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10
people found
this helpful
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1 Star Review
May 25,2018
By:
'fed'
May 25,2018
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: HA3
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: HA3
6
people found
this helpful
One viewing in 5 months, no sale no fee option. Poor photos, had to send my own to them. Poor marketting. As I am not in the property, I paid up front for multiple hosted viewing package (£295), as I was assured that there would be multiple ...
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Comment on agent fees
do not pay for hosted viewings unless necessary. Exthortion.
6
people found
this helpful
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“Terrible. Less than one star rating1. With first property: arranging ......”
1 Star Review
Mar 01,2018
By:
'AK'
Mar 01,2018
Branch: Colchester, The Octagon
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SE8
Branch: Colchester, The Octagon
Sales (as a Buyer)
Postcode: SE8
11
people found
this helpful
Terrible. Less than one star rating
1. With first property: arranging viewing was horrendous. have to arrange viewings online which is a good thing but their website is not well designed. Arranged a viewing for 11:30 but the vendor was notified that I will be arriving at 8...
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Comment on agent fees
BAD
11
people found
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“Caught out with their £300 hidden fee for not using their ......”
1 Star Review
Feb 26,2018
By:
'Paul'
Feb 26,2018
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SG18
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: SG18
8
people found
this helpful
Caught out with their £300 hidden fee for not using their lawyers - they then reported my trust pilot review for using the words "hidden fee" and "underhanded"...
Hilarious - when wrong from start to finish even getting my completion date wrong.
AVOID AT ALL COSTS....
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Comment on agent fees
£1000 agent fee + £300 penalty for not using their lawyers.
8
people found
this helpful
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“Relatively straight forward process, professional photographs from a third party, ......”
3 Star Review
Sep 16,2017
By:
'JaneM'
Sep 16,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £170000
Would you recommend?: Yes
Postcode: NG17
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £170000
Postcode: NG17
2
people found
this helpful
Relatively straight forward process, professional photographs from a third party, slightly incorrect floor plan, took far too long for the for sale board to go up (on a main road so important!). Viewings were simple to book in with the option of messaging the viewer ...
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Comment on agent fees
Fees have been reduced since I signed up
2
people found
this helpful
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“Terrible communication.The platform is good and allowed for me ......”
1 Star Review
Aug 10,2017
By:
'Joe'
Aug 10,2017
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SW16
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: SW16
10
people found
this helpful
Terrible communication.
The platform is good and allowed for me to meet with the seller who showed me around the house which was lovely. However once I put an offer in everything went wrong.
The seller was trying to communicate with me via house simple ...
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10
people found
this helpful
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“Listed flat in Febuary and have had only 2 viewings. Made ......”
1 Star Review
Aug 08,2017
By:
'Sunday'
Aug 08,2017
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: EN5
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: EN5
7
people found
this helpful
Listed flat in Febuary and have had only 2 viewings. Made a complaint and no response. Listed with an Estate agent and have had more than 40 viewings with 5 offers....
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Comment on agent fees
Not worth it
7
people found
this helpful
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“Couldn't sell the house in a number of months. Allowed ......”
1 Star Review
Jul 28,2017
By:
'Dave'
Jul 28,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LL22
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: LL22
9
people found
this helpful
Couldn't sell the house in a number of months. Allowed people to book viewings in the past, advised people the property was sold and took up to 4 weeks to respond to message.
I have withdrawn from sale with these due to another agent selling within 24 ...
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Comment on agent fees
I would advise no sale no fee, as if they are guaranteed your money then there is no incentive to sell your property.
9
people found
this helpful
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“Just about to go live and Annabel has been so ......”
5 Star Review
Jul 19,2017
By:
'N'
Jul 19,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SM3
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: SM3
1
people found
this helpful
Just about to go live and Annabel has been so helpful and made me feel a lot more relaxed about it all. Thanks Annabel...
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Comment on agent fees
Good
1
people found
this helpful
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“I would recommend paying a little bit more and opting ......”
1 Star Review
May 13,2017
By:
'Farooq'
May 13,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: B8
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: B8
15
people found
this helpful
I would recommend paying a little bit more and opting to go for a proper estate agent. That little bit extra will get you a real estate agent service. Housesimple has no real vetting procedure and you will have so many timewasters walking through your ...
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15
people found
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“Simple fact: Housesimple are the most pathetic agency out there. ......”
1 Star Review
Apr 26,2017
By:
'jakub123'
Apr 26,2017
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SW3
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: SW3
8
people found
this helpful
Simple fact: Housesimple are the most pathetic agency out there. I've tried a few and all have proved useless in a big way but this one is the worst, by far. I did a search for my property on their laughable website and it DID ...
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Comment on agent fees
no fee no sale. Thank god for that
8
people found
this helpful
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“They don't answer the phone, they don't get back to ......”
1 Star Review
Apr 05,2017
By:
'AVOID'
Apr 05,2017
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BR1
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: BR1
8
people found
this helpful
They don't answer the phone, they don't get back to you, their response to this is that "they are really busy at the moment" lol!Their business model is awful *....I tried for 5 weeks to give them my solicitor details, no exaggeration....nothing. PLEASE BE ...
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Comment on agent fees
no comment
8
people found
this helpful
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“BEWARE - Once they take your money, they have no ......”
1 Star Review
Mar 13,2017
By:
'Gayle'
Mar 13,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: No
Postcode: NG12
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £350000
Postcode: NG12
13
people found
this helpful
BEWARE - Once they take your money, they have no interest in speaking to you. I sold my house nearly a week ago, but I haven't heard from them, so with the help of my Solicitor, I am having to do the conveyancing myself.
I ...
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Comment on agent fees
Expensive when they do absolutely nothing in return
13
people found
this helpful
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“when i took out house simple's selling option you had ......”
2 Star Review
Mar 02,2017
By:
'AMBIGUOUS'
Mar 02,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £305000
Would you recommend?: No
Postcode: LE14
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £305000
Postcode: LE14
5
people found
this helpful
when i took out house simple's selling option you had the choice of paying before or after to reduce the costs. i paid before . i also took out their conveyancing option - that's all it said. no other explanation. later on down the line i ...
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5
people found
this helpful
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“There were some initial glitches with floor plan, however, Rosie ......”
4 Star Review
Feb 25,2017
By:
'Karen'
Feb 25,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £205000
Would you recommend?: Yes
Postcode: YO8
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £205000
Postcode: YO8
1
people found
this helpful
There were some initial glitches with floor plan, however, Rosie and Amy were very efficient and helpful at sorting these out. We have only been on the market 3 weeks and had 2 viewings on the same day. Both buyers offered and Penny and Courtney negotiated to ...
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Comment on agent fees
We chose the upfront fixed price, Excellent value for money.
1
people found
this helpful
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“I chose House Simple after seeing dreadful photos of my ......”
5 Star Review
Feb 25,2017
By:
'LR21'
Feb 25,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L19
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: L19
0
people found
this helpful
I chose House Simple after seeing dreadful photos of my home with a regular estate agent that I was planning to sell with. I was assured that House Simple use professional photographers - really important when most people check online sites before deciding to view. ...
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Comment on agent fees
Excellent value. I chose the option to pay on completion when the money has gone through from the sale.
0
people found
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“Was quite simple to get started, I guess that's where ......”
5 Star Review
Feb 24,2017
By:
'Sajchico'
Feb 24,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £400000
Would you recommend?: Yes
Postcode: M21
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £400000
Postcode: M21
0
people found
this helpful
Was quite simple to get started, I guess that's where they got the name idea lol,had the photos done wrote my own property description which was nice as who better than you knows your home still use the basic agents template and was Live ...
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Comment on agent fees
Fees are very competitive and reasonable and with a few options to chose from helps to fit with your circumstances.
0
people found
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“Ok and helpful if you manage to speak to them ......”
2 Star Review
Feb 17,2017
By:
'Bingham'
Feb 17,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG13
Branch: Colchester, The Octagon
Sales (as a Vendor)
Postcode: NG13
4
people found
this helpful
Ok and helpful if you manage to speak to them or they respond to emails. Not the quickest at responding to 3rd parties either (vendors, solicitors, estate agents etc). We've found that you actually have to do most of the work yourselves and the real ...
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Comment on agent fees
Provided you are prepared to do the hard work you cant complain about the price and savings over high street agents.
4
people found
this helpful
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“Dear House simple.Thank you for selling my property at ......”
5 Star Review
Feb 17,2017
By:
'J'
Feb 17,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £349000
Would you recommend?: Yes
Postcode: RM3
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £349000
Postcode: RM3
0
people found
this helpful
Dear House simple.
Thank you for selling my property at the fraction of cost that it would have cost should I have gone with an estate agent. I have used an estate agent in the past and fund the process long winded, expensive and down ...
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Comment on agent fees
Good
0
people found
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“Whilst the fees are considerably lower than your conventional estate ......”
1 Star Review
Feb 16,2017
By:
'Do'
Feb 16,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £337000
Would you recommend?: No
Postcode: WS13
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £337000
Postcode: WS13
4
people found
this helpful
Whilst the fees are considerably lower than your conventional estate agent you have to be prepared to all of the chasing yourself . I loved the fact I could write my own property description and add my own photos and the valuation was done quickly . Where ...
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4
people found
this helpful
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“Housesimple was fast, efficient and with low costs and no ......”
5 Star Review
Feb 15,2017
By:
'Aimée'
Feb 15,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £260000
Would you recommend?: Yes
Postcode: DA12
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £260000
Postcode: DA12
0
people found
this helpful
Housesimple was fast, efficient and with low costs and no hidden commission. Being able to control my own viewing and have personal interaction with buyers meant that my house sold in just 9 days. I would absolutely recommend this company....
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Comment on agent fees
Amazing fees- low, upfront cost with no hidden charges or commission. This is the way I like to do business.
0
people found
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“We are in process of putting our house on market ......”
1 Star Review
Feb 14,2017
By:
'jane'
Feb 14,2017
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RG4
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: RG4
4
people found
this helpful
We are in process of putting our house on market with them but despite contacting them a number of times about not yet being sent the valuation they have still not yet called back. Will probably now go with another agent as they obviously don't ...
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4
people found
this helpful
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Yes
“This is an excellent service. The viewing arrangements are very ......”
5 Star Review
Feb 10,2017
By:
'Satsuma'
Feb 10,2017
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £465000
Would you recommend?: Yes
Postcode: RG1
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £465000
Postcode: RG1
0
people found
this helpful
This is an excellent service. The viewing arrangements are very slick and the texting and emailing facility means you know what is going on at all times. There has always been someone to phone if needed and they are helpful and friendly. Very reasonable prices....
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Comment on agent fees
Good
0
people found
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