“From the very start of the process, we were expertly ......”
5 Star Review
Apr 03,2015
By:
'Philip'
Apr 03,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £700000
Would you recommend?: Yes
Postcode: TR12
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £700000
Postcode: TR12
0
people found
this helpful
From the very start of the process, we were expertly helped to get the very best out of the marketing and presentation of our property. We opted for professional photographs to be taken and these were superb and certainly helped to show off our home ...
read full review
Comment on agent fees
What can we say, you will not find a better value offer, in order to professionally market and sell your property, opting for the initial full package deal.
We saved many thousands of pounds in fees and would only use HouseSimple in any future sales transactions.
0
people found
this helpful
Was this helpful?
Yes
“My property was not the easiest to sell from start ......”
4 Star Review
Apr 02,2015
By:
'lillymill'
Apr 02,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £197500
Would you recommend?: Yes
Postcode: RG24
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £197500
Postcode: RG24
0
people found
this helpful
My property was not the easiest to sell from start to finish and unfortunately there were some timewasters and interesting situations. I spoke with Louise on a number of occasions and she was both extremely positive and patient...
read full review
Comment on agent fees
I saved about ‚£2000 with VAT. The only thing I would say is that my type of property was not the easiest to sell (despite plenty of them in the area) I think a local estate agent would have a better understanding of the uniqueness of them. That said the same people would have viewed it, with probably the same people putting in offers
0
people found
this helpful
Was this helpful?
Yes
“House Simple were very easy to deal with the online ......”
4 Star Review
Apr 01,2015
By:
'Eve'
Apr 01,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £162000
Would you recommend?: Yes
Postcode: YO19
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £162000
Postcode: YO19
0
people found
this helpful
House Simple were very easy to deal with the online process easy to follow, and the details of my property were uploaded quite quickly. The organised a photographer and surveyor to prepare the energy rating certificate, much easier that having to source our own.
House ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Awful customer service.Paid for a letting service, knowing full ......”
1 Star Review
Mar 31,2015
By:
'Unhappy'
Mar 31,2015
Branch: Colchester, The Octagon
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W5
Branch: Colchester, The Octagon
Lettings (as a Landlord)
Postcode: W5
2
people found
this helpful
Awful customer service.
Paid for a letting service, knowing full well that I would have to conduct the showings myself.
Firstly, it took multiple phone calls over 3 days to get a photographer arranged to come to the house.
Then it took multiple calls to get ...
read full review
What agent could do to change your mind?
Listen to the client
Do what you said you would do, when you said you would do it
Much better customer service needed
Better phone manners for client facing staff
Easier onboarding and offboarding process
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“House Simple's service offer was explained well initially so we ......”
5 Star Review
Mar 27,2015
By:
'Hamish'
Mar 27,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £580000
Would you recommend?: Yes
Postcode: SE14
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £580000
Postcode: SE14
0
people found
this helpful
House Simple's service offer was explained well initially so we knew exactly what we were getting and during the sale process their responsiveness to events was excellent. I opted to conduct viewings myself and did find it a little onerous but I knew that House ...
read full review
Comment on agent fees
Great fee structure; the modular approach allows one to pick the services that one requires and leave the rest. Very competitive pricing especially when compared to a traditional "bricks and mortar" estate agent; I saved myself thousands of pounds.
0
people found
this helpful
Was this helpful?
Yes
“They promise, call back within 24 hours, visit within 3 dayS on ......”
1 Star Review
Mar 26,2015
By:
'LLOYD'
Mar 26,2015
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Sold price: £229000
Would you recommend?: No
Postcode: LL23
Branch: Colchester, The Octagon
Sales (Prospective customer)
Sold price: £229000
Postcode: LL23
0
people found
this helpful
They promise, call back within 24 hours, visit within 3 dayS on line in 7 days.
No call back so called several times, photographer called 5 days, still no assessor, ECP or sign after 6 days (excluding Sunday). At this rate it will be 2 weeks before on line
Not impressed
...
read full review
What agent could do to change your mind?
They promise, call back within 24 hours, visit within 3 day on line in 7.
No call back so called several times, photographer called 5 days, still no assessor, ECP or sign after 6 days (excluding Sunday). At this rate it will be 2 weeks before on line
Not impressed
Lloyd
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“Very good service and excellent value for money. No idea ......”
4 Star Review
Mar 23,2015
By:
'steve'
Mar 23,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £413000
Would you recommend?: Yes
Postcode: BN69
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £413000
Postcode: BN69
0
people found
this helpful
Very good service and excellent value for money. No idea why anyone would use a high street agent with House Simple around !...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We cannot praise housesimple enough they offer an exceptional service ......”
5 Star Review
Mar 23,2015
By:
'Alison'
Mar 23,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £85000
Would you recommend?: Yes
Postcode: S2
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £85000
Postcode: S2
0
people found
this helpful
We cannot praise housesimple enough they offer an exceptional service for a fraction of the cost of any high street estate agent. They provide friendly and proficient members of their team dedicated to seeing your sale through to the end.
You have full control of ...
read full review
Comment on agent fees
I was really taken a back how much cheaper Housesimple are compared to the high street there is no comparision and cannot think of anything negative to say about housesimple.
0
people found
this helpful
Was this helpful?
Yes
“I sold my house with housesimple and I found the ......”
5 Star Review
Mar 23,2015
By:
'Tracey'
Mar 23,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £147000
Would you recommend?: Yes
Postcode: WF2
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £147000
Postcode: WF2
0
people found
this helpful
I sold my house with housesimple and I found the experience really easy, everyone i dealt with was very professional.
I was originally only interested because of the price but I couldn't believe how many viewings I got, I thought being an online only agent ...
read full review
Comment on agent fees
Less than half the price of traditional agents!
0
people found
this helpful
Was this helpful?
Yes
“Chose Housesimple because cost was much lower than traditional Agents, ......”
4 Star Review
Mar 20,2015
By:
'Barry'
Mar 20,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £192500
Would you recommend?: Yes
Postcode: NP8
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £192500
Postcode: NP8
0
people found
this helpful
Chose Housesimple because cost was much lower than traditional Agents, so low risk. In the event their service was much better than we've had from Agents in the past. The photo's were stunning. Sold the house to second viewer within 3 weeks. Will definitely use them ...
read full review
Comment on agent fees
Excellent value
0
people found
this helpful
Was this helpful?
Yes
“Fantastic low cost way to get your property marketed on ......”
4 Star Review
Mar 19,2015
By:
'William'
Mar 19,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £157500
Would you recommend?: Yes
Postcode: LE11
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £157500
Postcode: LE11
0
people found
this helpful
Fantastic low cost way to get your property marketed on the main websites.
The photographer they sent produced excellent photos with professional kit, he took time and knew how to make the shots look their best.
You need to be quite proactive to get the ...
read full review
Comment on agent fees
Great value
0
people found
this helpful
Was this helpful?
Yes
“I sold my house recently with this online agent. We ......”
4 Star Review
Mar 18,2015
By:
'C'
Mar 18,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £575000
Would you recommend?: Yes
Postcode: BN25
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £575000
Postcode: BN25
0
people found
this helpful
I sold my house recently with this online agent. We had tried to sell with a high street agent for several months but had no success. House simple was straight forward to use and saved a small fortune over the other options. A lot of ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I was delighted with the massive saving we achieved through ......”
5 Star Review
Mar 17,2015
By:
'Happy'
Mar 17,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: Yes
Postcode: S3
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £125000
Postcode: S3
0
people found
this helpful
I was delighted with the massive saving we achieved through using Housesimple, and the service was good, seemed to be on a par or better than any high street estate agents we have dealt with.
We had a desirable property to sell, but we had ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I think House Simple is very good value for money. ......”
4 Star Review
Mar 17,2015
By:
'L'
Mar 17,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £92000
Would you recommend?: Yes
Postcode: TS23
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £92000
Postcode: TS23
0
people found
this helpful
I think House Simple is very good value for money. The set was very quick and everyone was very polite. We did have a few problems in the first couple of weeks but Toby dealt with our queries very quickly and positively.
We sold our ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Easy to use website to upload property details, good telephone ......”
5 Star Review
Mar 16,2015
By:
'lisa'
Mar 16,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £153500
Would you recommend?: Yes
Postcode: PL17
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £153500
Postcode: PL17
1
people found
this helpful
Easy to use website to upload property details, good telephone support and sales progression team really helpful. Overall excellent value for money, I'd never use a high street agent again band and recommend Housesimple unreservedly....
read full review
Comment on agent fees
Great value
1
people found
this helpful
Was this helpful?
Yes
“Excellent service and simple to follow procedure making viewings easy ......”
5 Star Review
Mar 16,2015
By:
'Kelsang'
Mar 16,2015
Branch: Colchester, The Octagon
Services: Property Management
Sold price: £400000
Would you recommend?: Yes
Postcode: SW17
Branch: Colchester, The Octagon
Property Management
Sold price: £400000
Postcode: SW17
0
people found
this helpful
Excellent service and simple to follow procedure making viewings easy and fast.
The photographer took out brilliant pictures and was very professional.The photographs taken by high street agents is no where near to the high quality of housesimple photographs.
I was able to sell ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“The experience was as good or better than any high ......”
5 Star Review
Mar 16,2015
By:
'Mrs'
Mar 16,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £277500
Would you recommend?: Yes
Postcode: IP14
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £277500
Postcode: IP14
0
people found
this helpful
The experience was as good or better than any high street agent we have ever dealt with. Thought the new booking system where you can log on a choose a time was excellent and of course, saved thousands of pounds in estate agent fees. Would ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Ours was not an easy sale, however Louise worked hard ......”
5 Star Review
Mar 16,2015
By:
'Sue'
Mar 16,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £270000
Would you recommend?: Yes
Postcode: LU2
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £270000
Postcode: LU2
0
people found
this helpful
Ours was not an easy sale, however Louise worked hard every step of the way to nurse it through to completion. We paid 500 pounds upfront and wow did she earn her money! We had buyers who were never satisfied until every last minor detail was ...
read full review
Comment on agent fees
excellent va;ue for money
0
people found
this helpful
Was this helpful?
Yes
“HouseSimple are such great value for money - I can't ......”
5 Star Review
Mar 16,2015
By:
'sadik'
Mar 16,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £190000
Would you recommend?: Yes
Postcode: DA1
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £190000
Postcode: DA1
0
people found
this helpful
HouseSimple are such great value for money - I can't understand how anyone can afford to waste such high fees on the high street agent's.
Staff at HouseSimple were efficient at organising viewings and we always got feedback from prospective buyers which was invaluable in ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“The agents were reasonably pleasant on the phone but after 4 ......”
1 Star Review
Feb 27,2015
By:
'P'
Feb 27,2015
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Sold price: £85000
Would you recommend?: No
Postcode: S1
Branch: Colchester, The Octagon
Sales (Prospective customer)
Sold price: £85000
Postcode: S1
1
people found
this helpful
The agents were reasonably pleasant on the phone but after 4 attempts to chase them up to view a property I was running out of patience with promises of call back etc. Eventually I received an email from the vendor saying it was sold! Did the ...
read full review
What agent could do to change your mind?
You could have done an awful lot more! Rubbish communication!!
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“The idea of an online agent sounded good and the ......”
2 Star Review
Jan 23,2015
By:
'goneaway'
Jan 23,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £267000
Would you recommend?: No
Postcode: LL53
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £267000
Postcode: LL53
1
people found
this helpful
The idea of an online agent sounded good and the fee of apx £1500 payable on completion (no sale no fee) seemed great. Unfortunately things were not good from the start. The 'professional photographer' was a part time guy with a camera, who mostly took photos ...
read full review
What agent could do to change your mind?
If they'd got anything right we would have been grateful.
Attached Filesnbsp;
Comment on agent fees
Fixed fee payable on completion, would be fine if they had done anything right to earn it
1
people found
this helpful
Was this helpful?
Yes
“We signed up with Housesimple in September and sold our ......”
5 Star Review
Jan 20,2015
By:
'Nicola'
Jan 20,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: Yes
Postcode: KT9
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £315000
Postcode: KT9
2
people found
this helpful
We signed up with Housesimple in September and sold our house easily and quickly. We went for a very basic package, opting to do most of the work ourselves, but were very impressed with the service from Housesimple, particularly everyone we spoke to. You need ...
read full review
Comment on agent fees
Very, very good value for money.
2
people found
this helpful
Was this helpful?
Yes
“I trawled the internet to find the most cost competitive ......”
5 Star Review
Jan 10,2015
By:
'Louise'
Jan 10,2015
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £142000
Would you recommend?: Yes
Postcode: EX15
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £142000
Postcode: EX15
0
people found
this helpful
I trawled the internet to find the most cost competitive company to advertise my property on the major selling portals. Housesimple provided everything I required in an incredibly speedy and efficient manner. Their website is incredibly easy to use and provided a 24/7 service. I would ...
read full review
Comment on agent fees
High Street Agent (cheapest I could find) - ‚£1500.00
Housesimple - ‚£228.00
0
people found
this helpful
Was this helpful?
Yes
“We decided to sell our property with an on line ......”
5 Star Review
Nov 22,2014
By:
'Mrs'
Nov 22,2014
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £375000
Would you recommend?: Yes
Postcode: NG16
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £375000
Postcode: NG16
1
people found
this helpful
We decided to sell our property with an on line estate agents, when we had quotes of between £7000 and £8500 commission fees + advertising fees, from three local estate agents. We came across the advert for House Simple and I was impressed by the low advertising fees, ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Excellent Service. Set up my account and decided how much ......”
5 Star Review
Nov 18,2014
By:
'Happy'
Nov 18,2014
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £305
Would you recommend?: Yes
Postcode: TF2
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £305
Postcode: TF2
0
people found
this helpful
Excellent Service. Set up my account and decided how much support I wanted and paid my money. Within 2 days the professional photographer arrived and completed both photos and floor plan details. Went live a couple of days later. Having used another online agent I found ...
read full review
Comment on agent fees
Fair value for money.
0
people found
this helpful
Was this helpful?
Yes
“My wife and I were very pleased with way the ......”
5 Star Review
Oct 24,2014
By:
'Raymond'
Oct 24,2014
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £190000
Would you recommend?: Yes
Postcode: L20
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £190000
Postcode: L20
1
people found
this helpful
My wife and I were very pleased with way the staff at Housesimple handled the selling of our house ,also we had many interested viewers ,and was particularly impressed with the photos of the property and the sale went though very smoothly .I paid up ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Using Housesimple was a pleasure; it was easy, efficient and ......”
5 Star Review
Oct 08,2014
By:
'Bring'
Oct 08,2014
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £430000
Would you recommend?: Yes
Postcode: N16
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £430000
Postcode: N16
0
people found
this helpful
Using Housesimple was a pleasure; it was easy, efficient and effective. Their customer service was friendly, informative and responsive. Simply put, they made things happen. They were happy to get my property listed within two days of my finalising the ad. The photographer was professional ...
read full review
Comment on agent fees
I think the fees charged by Housesimple represent good value for money and are commensurate with the service/work they did for me. I was happy to pay them the money as they showed professionalism and strong commitment in doing the work.
0
people found
this helpful
Was this helpful?
Yes
“House simple were very efficient in uploading the house details ......”
5 Star Review
Sep 27,2014
By:
'Gill'
Sep 27,2014
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £187500
Would you recommend?: Yes
Postcode: RG20
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £187500
Postcode: RG20
0
people found
this helpful
House simple were very efficient in uploading the house details on major websites. We had viewings booked up within 2 days of the property going on line - in fact we had so many that we stopped taking any more after 5 days of it going live ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We're not mad, or upset.. just disappointed with how we've ......”
2 Star Review
Sep 24,2014
By:
'MarketingMonkey'
Sep 24,2014
Branch: Colchester, The Octagon
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SG4
Branch: Colchester, The Octagon
Sales (Prospective customer)
Postcode: SG4
3
people found
this helpful
We're not mad, or upset.. just disappointed with how we've been treated by the staff at Housesimple. I found one of their properties online and gave them a ring to book a viewing. After giving them a list of times and dates we were available, ...
read full review
What agent could do to change your mind?
Communication is key. We don't ask for much. Just to be kept in the loop. If we have a viewing, tell us. If you've cancelled a viewing, tell us!
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“We were really pleased with the overall service from House ......”
5 Star Review
Aug 14,2014
By:
'Lynn'
Aug 14,2014
Branch: Colchester, The Octagon
Services: Sales (as a Vendor)
Sold price: £237000
Would you recommend?: Yes
Postcode: NN11
Branch: Colchester, The Octagon
Sales (as a Vendor)
Sold price: £237000
Postcode: NN11
0
people found
this helpful
We were really pleased with the overall service from House Simple. The photographer took some lovely pictures of our house which really helped us sell! The team at House Simple phoned us with the prospective buyers who wanted an appointment and we were sold within 2 ...
read full review
0
people found
this helpful
Was this helpful?
Yes