Streets Ahead
4.6/5, 1607 reviews
92% recommended
88% sales valuation accuracy
81% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1607
21st Sep 2024
reviewed by 'Margherita'
“Streets Ahead is a terribile letting agency. I pay for full management no dedicated property manager in months. The Tenancy ......”
29th Aug 2024
reviewed by 'Lesley'
“I have have found streets ahead to be the worst agent I have ever had to deal with. They do ......”
6th Nov 2023
reviewed by 'Lukman'
“It was a wonderful experience dealing with Street Ahead, in particular Autumn Bailey and Emma. I have been searching with ......”
5th Jul 2023
reviewed by 'Ant'
“They need to train there staff to be more respectful and polite specially over the phone....”
20th Dec 2022
reviewed by 'Tom'
“Useless and will take everything possible from you. Left us without access to any water for over a week and ......”
15th Dec 2022
reviewed by 'Theresa'
“I am very pleased with the help Gemma gave me when I was looking for a property to rent, very ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 81% £175,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
231 37 690 72 178 3 265 2 113 16
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Streets Ahead Branches (view all 7)
Coulsdon, CR5
Croydon, CR0
Croydon, CR0
Crystal Palace, SE19
London, SE25
Purley, CR8
South Croydon, CR2

“Hi my name is Mariana and I want to say ......”

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Mar 11,2015
Minithumbup
By: 'Mariana'
Mar 11,2015
0 people found
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Hi my name is Mariana and I want to say a lot of thanks to Billie Blanksom from Street Ahead ,because she help me find to rent the perfect house for my family...
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“Hello my name is Boris and I want to say ......”

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Mar 10,2015
Minithumbup
By: 'Boris'
Mar 10,2015
1 people found
this helpful
Hello my name is Boris and I want to say many thanks to Billie because she help me find to rent the perfect house for me and my family. She was very nice and helpful,she understand me perfect what I am looking for.I ...
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“We had a great help from Billie! She found us ......”

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Mar 02,2015
Minithumbup
By: 'Polliana'
Mar 02,2015
0 people found
this helpful
We had a great help from Billie! She found us a perfect property and did everything to make a smooth experience! She is very helpful and always available to you! Billie has been extremely helpful, attentive and professional....
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“Jonathan gave me a comprehensive and polite tour of the ......”

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Feb 24,2015
Minithumbup
By: 'Stuart'
Feb 24,2015
0 people found
this helpful
Jonathan gave me a comprehensive and polite tour of the property and was able to answer my questions. He also gave me a lift back to the station!...
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Comment on agent fees
It's a lot of money for the various aspects of letting a house.
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“V helpful. Prompt. Always replied quickly and was helpful talking ......”

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Feb 22,2015
Minithumbup
By: 'Ruth'
Feb 22,2015
0 people found
this helpful
V helpful. Prompt. Always replied quickly and was helpful talking everything through so that we understood things. Turned up on time to view the property. We've been stood up by another agent (from Leaders in Sydenham) which didn't go down well with us at all ...
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“I would just like to say, me and my partner ......”

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Feb 18,2015
Minithumbup
By: 'Tigerlily'
Feb 18,2015
0 people found
this helpful
I would just like to say, me and my partner can't thank Marvin at Streets Ahead enough. After months of looking for what would be an ideal place for the both of us...it has been done. We looked with a few estate agents initially ...
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“The staff at Streets Ahead were always extremely obliging and ......”

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Feb 12,2015
Minithumbup
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George
By: 'pennington'
Feb 12,2015
0 people found
this helpful
The staff at Streets Ahead were always extremely obliging and helpful. George was especially helpful, always willing to go that extra mile and had a very enthusiastic approach to letting our property which made us confident that we had the best people looking to let ...
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“The lettings negotiator did his work in a timely manner ......”

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Feb 12,2015
Minithumbup
By: 'Godwin'
Feb 12,2015
0 people found
this helpful
The lettings negotiator did his work in a timely manner enabling us to secure the property within a short space of time. The gentleman was very courteous and made us feel at home right through the whole process....
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“He gave his best to get us the right property. ......”

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Feb 01,2015
Minithumbup
By: 'Neza'
Feb 01,2015
0 people found
this helpful
He gave his best to get us the right property. Listened to our wishes and was very considerate. Thank you, Marvin...
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“I am happy and satisfied with the quality of customer ......”

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Feb 01,2015
Minithumbup
By: 'Soul'
Feb 01,2015
0 people found
this helpful
I am happy and satisfied with the quality of customer service offered by Billie Blankson. She was very professional, pleasant and polite as well as punctual when it came to time of viewing of properties. She did keep me updated with the searches matching my ...
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“A five star estate agent - Cameron Cayenne. Given me ......”

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Jan 29,2015
Minithumbup
By: 'Gemma'
Jan 29,2015
0 people found
this helpful
A five star estate agent - Cameron Cayenne. Given me excellent service and advice with renting a property . First time I have rented through an agent so had lots of worries and concerns . Cameron was happy to help and answer all my questions and concerns . ...
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“Marvin very efficiently matched the right tenants to my flat ......”

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Jan 27,2015
Minithumbup
By: 'Esther'
Jan 27,2015
0 people found
this helpful
Marvin very efficiently matched the right tenants to my flat and was straightforward to deal with and always enthusiastic. He's kept me informed at every stage on the process with my new tenants soon to move in....
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“The service provided by Stefano was exceptional. He listened carefully ......”

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Jan 26,2015
Minithumbup
By: 'Sue'
Jan 26,2015
0 people found
this helpful
The service provided by Stefano was exceptional. He listened carefully to our requirements and ensured that all properties viewed were appropriate to our criteria. His communication was exemplary; he kept in touch but never became intrusive. He acted in a professional and courteous manner at ...
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“I've been both a landlord and a vendor with Streets ......”

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Jan 25,2015
Minithumbup
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Lisa
By: 'David'
Jan 25,2015
0 people found
this helpful
I've been both a landlord and a vendor with Streets Ahead over the past two years: Lisa Adams was superb in letting out the property within a week of putting it on the market for a very fair rent. The vetting she conducted was top ...
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Comment on agent fees
For me, this has been one of the highlights of our working relationship: As in all big sales, you should do your homework and arrive with a very clear idea of what you're prepared to pay and negotiate accordingly. My experience has been that Streets Ahead can deservedly justify charging a slight premium to standard market rates, and it's one that I'd pay again on future sales to work with this team.
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“Marvin simply did his job efficiently and promptly. He made ......”

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Jan 20,2015
Minithumbup
By: 'Emilian'
Jan 20,2015
1 people found
this helpful
Marvin simply did his job efficiently and promptly. He made the whole process from viewing arrangements through to negotiating relatively painless. He was knowledgeable, informative and dealt with all issues/questions that arose in a timely manner. He was a pleasure to do business with....
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“I was completely satisfied with the professional way the whole ......”

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Jan 14,2015
Minithumbup
By: 'DANIEL'
Jan 14,2015
1 people found
this helpful
I was completely satisfied with the professional way the whole process of renting house was concerned and would recommend Billy without hesitation. Billy is professional and hard working, always available to respond to my emails and calls....
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“Billie and agency have been the only ones that have ......”

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Jan 13,2015
Minithumbup
By: 'Izabela'
Jan 13,2015
1 people found
this helpful
Billie and agency have been the only ones that have genuinely tried so hard to find house for us and we would recommend her to anyone we know. Thank you once again for her very kind and efficient service, we hope business goes from strength ...
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“Billie has been a great help in finding our dream ......”

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Jan 12,2015
Minithumbup
By: 'liz'
Jan 12,2015
1 people found
this helpful
Billie has been a great help in finding our dream property. She provided a top rate service and went the extra mile. I would recommend streets ahead as they offer a good range of quality properties and a great service...
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Comment on agent fees
Good that checkout fee is at beginning of tenancy so don't have to worry about paying at the end
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“The only estate agent in south London that didn't show ......”

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Jan 12,2015
Minithumbup
By: 'Danny'
Jan 12,2015
1 people found
this helpful
The only estate agent in south London that didn't show us a property way outside our budget or something that was woefully short of our criteria! Marvin was polite and friendly and didn't harass or pressure us unlike some agents......
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“The agent helped us a lot. Very kind and willing. ......”

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Jan 11,2015
Minithumbup
By: 'Giulia'
Jan 11,2015
1 people found
this helpful
The agent helped us a lot. Very kind and willing. She helped us with all the procedures and the documents. Our final opinion is a very good one and we are very satisfy...
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“I met Marvin Trenchfield for a viewing last Friday and ......”

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Jan 06,2015
Minithumbup
By: 'Barbara'
Jan 06,2015
1 people found
this helpful
I met Marvin Trenchfield for a viewing last Friday and I can definitely say that he has been very helpful and professional. He explained very clearly all I needed to know about the property. He made me to make the decision immediately....
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“I was surprised at how lazy and incompetent they are. ......”

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Dec 15,2014
Minithumbdown
By: 'TonyH'
Dec 15,2014
6 people found
this helpful
I was surprised at how lazy and incompetent they are. For the previous tenants they failed to contact me when the tenant stated that I said they could take the last months rent out of the deposit. They made one call to my mobile and ...
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What agent could do to change your mind?
The agents mentioned could have been more professional in the way they carried out things. Also, when told about what is wrong, they were told what needed to be done. I still have not obtained the remains of the deposit. Andrew told me contacted the tenants but they have not replied. He seems to have left it at that. He needs to learn some manners. You do not constant interrupt someone when they are talking to you. I also don't like being lied to. If you have lost various documents you should come clean. The inventory was supposed to have been redone by the inventory clerk. There no additional photos - merely a few amendments mentioning that there is a porch and two cellar rooms - except they cannot spell cellar.
Attached Filesnbsp;
Comment on agent fees
Besides the 10% fees charged which were agreed on, an amount was retained from the first months rent for no good reason. Also, considering the poor service I have received I don't think they deserve the fees. The other thing that really annoys me is the fact that they had the temerity to take fees out of my last months rent even though they did not collect it because the previous tenant did not pay the last months rent. Instead this came from the deposit. Considering that quite a bit of damage had been done to the house, I was hoping to use this money to rectify it.
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“Very friendly and helpful team. They took the time to ......”

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Dec 05,2014
Minithumbup
By: 'Terry'
Dec 05,2014
1 people found
this helpful
Very friendly and helpful team. They took the time to find out exactly what we were looking for, and then found just that. The new place is awesome. Thanks for your help guys....
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“We - me, my wife, and our little cub, 6 months ......”

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Dec 01,2014
Minithumbup
By: 'Gabriele'
Dec 01,2014
3 people found
this helpful
We - me, my wife, and our little cub, 6 months old as we speak - spent two whole weeks trying to locate a nice two bedroom flat in the neighbourhoods of Crystal Palace. We did waste an awful lot of time, bouncing back and forth ...
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Comment on agent fees
Fees are just there, that's a fact. An agent can't do miracles, but can indeed be transparent and most of all very precise about every entry of the fees list. Billie did that very carefully and timely, and we are glad that she did.
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“Really knowledgable and helpful from start to tenancy agreement. Infact ......”

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Nov 25,2014
Minithumbup
By: 'Wapsy'
Nov 25,2014
1 people found
this helpful
Really knowledgable and helpful from start to tenancy agreement. Infact the only agents that even emailed me back in under 24hrs. Some other didnt even reply to my email at all!...
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Comment on agent fees
I think the rent was very reasonable, but evenm though I am paying 6 months upfront all the extra fees that come with are excessive in my view.
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“I'm very happy with the service from Streets Ahead. Jon ......”

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Nov 25,2014
Minithumbup
By: 'Marie'
Nov 25,2014
1 people found
this helpful
I'm very happy with the service from Streets Ahead. Jon is really proactive, professional, friendly and helpful. The whole process has felt very easy rather than stressful. My friend has also bought his house using Streets Ahead and we both rate them very highly as ...
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“Billie was very helpful and professional as She took a ......”

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Nov 24,2014
Minithumbup
By: 'Mariusz'
Nov 24,2014
1 people found
this helpful
Billie was very helpful and professional as She took a good note of the description of our choice of flat and didn't waste our time to show us flats that didn't match what we said to her. She updated us on new properties to rent ...
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Comment on agent fees
Agency fees of ‚£350 is too expensive
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“Billie Blankson was very kind, helpful and professional. She listened ......”

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Nov 24,2014
Minithumbup
By: 'Eli'
Nov 24,2014
1 people found
this helpful
Billie Blankson was very kind, helpful and professional. She listened to my boyfriend and i and took a good note of the description of our choice of property. She didn't waste our time as she knew exactly what we were looking for e.g she ...
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Comment on agent fees
Street Ahead fees was ‚£350 which was too expensive
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“From the very first visit when George came to assess ......”

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Nov 22,2014
Minithumbup
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George
By: 'Rada'
Nov 22,2014
1 people found
this helpful
From the very first visit when George came to assess our property whilst it was being refurbished prior to letting it out, I have found the service provided by the Lettings team at Streets Ahead to be extremely professional & knowledgeable. George provided us with a ...
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“She was very helpful, Billie does take her time to ......”

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Nov 20,2014
Minithumbup
By: 'Billie'
Nov 20,2014
0 people found
this helpful
She was very helpful, Billie does take her time to explain things. She is very polite and a good listerner, with good communication Skills. She has also good customer service relation....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Streets Ahead

Regional Awards won by Streets Ahead

Individual Branch Awards

London, SE19



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