Streets Ahead
4.6/5, 1607 reviews
92% recommended
88% sales valuation accuracy
81% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1607
21st Sep 2024
reviewed by 'Margherita'
“Streets Ahead is a terribile letting agency. I pay for full management no dedicated property manager in months. The Tenancy ......”
29th Aug 2024
reviewed by 'Lesley'
“I have have found streets ahead to be the worst agent I have ever had to deal with. They do ......”
6th Nov 2023
reviewed by 'Lukman'
“It was a wonderful experience dealing with Street Ahead, in particular Autumn Bailey and Emma. I have been searching with ......”
5th Jul 2023
reviewed by 'Ant'
“They need to train there staff to be more respectful and polite specially over the phone....”
20th Dec 2022
reviewed by 'Tom'
“Useless and will take everything possible from you. Left us without access to any water for over a week and ......”
15th Dec 2022
reviewed by 'Theresa'
“I am very pleased with the help Gemma gave me when I was looking for a property to rent, very ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 81% £175,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
231 37 690 72 178 3 265 2 113 16
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Streets Ahead Branches (view all 7)
Coulsdon, CR5
Croydon, CR0
Croydon, CR0
Crystal Palace, SE19
London, SE25
Purley, CR8
South Croydon, CR2

“Poor experience again. Croydon central manage......”

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Apr 29,2020
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By: 'S'
Apr 29,2020
0 people found
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Poor experience again. Croydon central manager *l replied me on 10th March to contact him. I did and he assured that they will look into it. Nothing happened in 1.5 months. This organisation is poorly managed....
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“I would like to give 5 stars to George Barnes and Emma Mckenzie...”

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Apr 13,2020
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George
By: 'Appolinaire'
Apr 13,2020
0 people found
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I would like to give 5 stars to George Barnes & Emma Mckenzie, from Streets Ahead Croydon branch, for their great services that they offered me in finding an excellent property that fits with my budget and my expectations. Over one month and half, between January & February 2020, ...
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“Five stars for Lucas Oliveira...”

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Apr 07,2020
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Lucas
By: 'Margaret'
Apr 07,2020
0 people found
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I would like to award five stars to Lucas Oliveira at Streets Ahead Croydon. He dealt with everything promptly and efficiently for me, getting my tenants’ deposit returned to them and check out fee refunded to them as I did the check-out myself. After struggling ...
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“I can not speak highly enough of Gemma, she w......”

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Mar 11,2020
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Gemma
By: 'Stefanie'
Mar 11,2020
0 people found
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I can not speak highly enough of Gemma, she went above & beyond helping me. She was easily reachable, and was so friendly and made the whole experience stress free for me. She honestly has been a total angel....
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“Dishonest people at Street Ahead Croydon. Too......”

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Mar 10,2020
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lynsey
By: 'S'
Mar 10,2020
0 people found
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Dishonest people at Street Ahead Croydon. Took reservation fee of £350. The document given clearly says if you should change your mind and we have already referenced you, we will deduct the cost of £138.00 (Incl. VAT) per tenant referenced and refund the remainder. Didn't get any ...
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By: Kunal Patel
Mar 10, 2020
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Dear S Pawar, Many thanks for your comments above and we take all feedback very seriously. If you feel that you have been treated in the wrong manner, please do not hesitate to contact me to discuss this further. Kind regards, Kunal Patel Lettings Manager 020 8655 1300 ...

“Gemma was as usual amazing!! She assisted us ......”

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Feb 28,2020
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Gemma
By: 'Rita'
Feb 28,2020
0 people found
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Gemma was as usual amazing!! She assisted us the last time we moved and again this time. Very professional and helpful with every detail!! It’s always a very positive experience when dealing with Gemma....
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“Alex is a little diamond...”

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Feb 27,2020
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Alex
By: 'helen'
Feb 27,2020
0 people found
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This could've turned into a negative experience for me if it wasn't for Alex. In all I dealt with 3 different different team members and while the other two left me somewhat high and dry feeling confused about what was happening, lots of unanswered questions and ...
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“Polite but completely useless .....”

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Feb 26,2020
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By: 'Glen'
Feb 26,2020
3 people found
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The staff at Streets ahead are all very polite , but completely useless . I have a catalogue of complaints about them , ranging from simply not relaying messages from the tenants that something was wrong in the flat , to not getting the flat cleaned before new tenants ...
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“Nightmare!!!!...”

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Dec 26,2019
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By: 'Cintia'
Dec 26,2019
0 people found
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One start is way too high to describe this agency! I honestly have no idea how people have 5* experience! We had to deal with a leak for over 6weeks!!! At first I was flooded trough the fire alarm. Then they said it has been sorted. ...
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“Great experience and service ....”

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Oct 30,2019
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Jordan
By: 'Mitchell'
Oct 30,2019
0 people found
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Iv used other estate agency’s before in the past and the experience has been slow and not the best service.but I viewed 2 property’s with a polite and very helpful young lady Jordan Thorpe and the experience this time was great.. great service ...
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“Would highly recommend...”

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Oct 21,2019
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By: 'Delilah'
Oct 21,2019
0 people found
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My husband and I recently sold our home through Streets Ahead. We initially decided to market the property through another local agent as we heard their fee was cheap. They failed miserably and we were at this point quite desperate to move as we found ...
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“Told lies and wasted everyone’s time.Avoid ......”

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Oct 20,2019
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By: 'M'
Oct 20,2019
0 people found
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Told lies and wasted everyone’s time. Avoid at all costs. Just filling appointments in the diary and showing properties at prices which are now sold....
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“Robin and Jamie Dore were very helpful, hones......”

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Oct 15,2019
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Jamie
By: 'Barrington'
Oct 15,2019
0 people found
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Robin and Jamie Dore were very helpful, honest and understanding. They returned calls when message was left. I was kept up to date all through the process, at no time did i feel i didn't know what was going on....
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“Excellent Service from Lee, Kai & Mary Jane...”

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Oct 03,2019
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mary
By: 'Debbie'
Oct 03,2019
0 people found
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What can I say? The service we've received from Lee, Kai and Mary Jane has been second to none throughout the buying process of our new family home! I can't speak more highly of this team - a testament to the high standards of customer ...
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“I am so grateful to have Christopher Blake (C......”

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Sep 30,2019
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Christopher
By: 'Sherrelle'
Sep 30,2019
0 people found
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I am so grateful to have Christopher Blake (Crystal Palace branch) assist me with my property search. Christopher has continued to go above and beyond in assisting me for example even when the property that I have enquired about is not covered in his branch ...
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“Very happy with the service provided by Gemma......”

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Sep 26,2019
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Gemma
By: 'Galina'
Sep 26,2019
0 people found
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Very happy with the service provided by Gemma .She was very professional and accommodating to our needs .Highly recommended to work with her...
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“Gemma Greasley was absolutely amazing she was......”

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Sep 25,2019
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Gemma
By: 'Gene'
Sep 25,2019
0 people found
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Gemma Greasley was absolutely amazing she was professional polite and positive but very honest . Everytime we arranged to meet at a property she was always there on time not once was she late ,always there waiting to meet me with an outstretched hand and that ...
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“I have a mixed experience with estate agents ......”

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Sep 24,2019
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Jordan
By: 'Denise'
Sep 24,2019
0 people found
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I have a mixed experience with estate agents however I'm giving a good review as Jordan has been really helpful and patient with me having such a hectic schedule she helped to guide me through the process. I had some minor hiccups but all sorted ...
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“Daniel Drury was very helpful and very profes......”

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Sep 12,2019
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Dan
By: 'Mario'
Sep 12,2019
0 people found
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Daniel Drury was very helpful and very professional in dealing with new clients looking for a flat to rent. He made our move very easy and smoothly without any hassles. I would highly recommend Mr Drury for his exemplary and outstanding performance in his job. ...
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“Dan Drury...”

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Sep 10,2019
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Dan
By: 'Sonia'
Sep 10,2019
0 people found
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Dan Drury helped me out of a difficult situation as I needed a short let with short notice. He was very helpful and somehow managed to find me the ideal property and also in an ideal location in the time I needed it. He did ...
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“Deceitful, time wasting, careless people. Read my story....”

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Aug 23,2019
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By: 'Aleksandar'
Aug 23,2019
35 people found
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Deceitful, time wasting, careless people. You will lose money regardless being a buyer of seller. Just avoid them. # Introduction In the beginning, everything look it was on my side, except the time frame, so from the start I clearly communicated to each party that time ...
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“I’d give zero if I could...”

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Jul 16,2019
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None
By: 'Alex'
Jul 16,2019
1 people found
this helpful
I’d give zero if I could. After being pressured to rent a property that was promised to us in a clean and fixed up state, this never happened. Our first night - the window fell out and I’m not even joking. Dodgy electrics, ...
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By: Kunal Patel
Jul 17, 2019
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Hi Alex, Many thanks for your comments and I am extremely sorry to hear that you had such a bad experience with Streets Ahead. We strive on providing the best customer service to all our clients and would appreciate you calling me on 0208-655-1300 to discuss the issues you came across to see if we could come up with a suitable solution. Hope to hear from you soon. Regards Kunal Patel Lettings Manager ...

“Gareth has been extremely, friendly, helpful,......”

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Jun 27,2019
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Gareth
By: 'Mubbashir'
Jun 27,2019
0 people found
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Gareth has been extremely, friendly, helpful, polite and professional young man. Always available. Highly I recommend you this gentle man....
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“Dodgy Thieves...”

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May 28,2019
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shakira
By: 'Tenant'
May 28,2019
0 people found
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I was robbed in the property rented through Streets Ahead !!! They have fired * after he had promised that they will replace balcony door in the flat, as they weren't closing properly. I've lost £20k in cash and personal belongings because of them !! Stay away from ...
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Comment on agent fees
Dodgy
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By: Sam shinar
Aug 24, 2019
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I was never fired. I resigned my post 4 months prior to this review being posted? ...

“Never trust their word...”

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Apr 04,2019
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By: 'Sandeep'
Apr 04,2019
0 people found
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I'm pretty new to the UK and decided to rent a property in Croydon. I was looking out for the property which accepts PETS and i got in touch with an agent from Streets Ahead. He showed me a couple of properties stating that the ...
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Comment on agent fees
bad
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By: Kunal Patel
Apr 05, 2019
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Dear Sandeep, Firstly, let me apologise for the level of service you experienced with Streets Ahead and I would be very appreciative if you could contact me to discuss your experience in more detail. We strive on giving our customers the best service possible and are always looking to improve. Please give me a call on 0208-655-1300 when you have a moment to speak. ...

“Super! A* communication!...”

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Apr 02,2019
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Gemma
By: 'Ella'
Apr 02,2019
0 people found
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Gemma was super helpful and friendly. Top marks for communication! Really happy with the service and we have found a great flat! Speedy service and reasonable fees. Thanks Gemma!...
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Comment on agent fees
Cheaper than some of the bigger companies!
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“Outstanding service...”

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Jan 27,2019
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Lee
By: 'Venelina'
Jan 27,2019
1 people found
this helpful
Lee Lavender was not only very kind and professional, but also very understanding about our busy schedules. He did not waste our time, but only showed us properties he knew, we would be interested of. Definitely would use his services again in the future. We ...
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“Local expert professional agents...”

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Jan 11,2019
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By: 'Shahid'
Jan 11,2019
0 people found
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A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you buying, selling, ...
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“Excellent service...”

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Dec 20,2018
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Gemma
By: 'Radhika'
Dec 20,2018
0 people found
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Gemma Greasley was fantastic - she was very positive responsive, accomodating, helpful, and above all really lovely! She helped us find our new flat in crystal Palace and we are very grateful to her that we find our flat before Christmas. She works so hard ...
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Comment on agent fees
It is a good .
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“Excellent service from Christopher Blake, streets ahead...”

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Dec 10,2018
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By: 'Edith'
Dec 10,2018
0 people found
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I am very pleased with the service I received from this Agency, especially Christopher Blake, who was very helpful and pleasant and I was able to secure a beautiful property with them. Will definitely use them again anytime....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Streets Ahead

Regional Awards won by Streets Ahead

Individual Branch Awards

London, SE19



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