Stratton Creber
3.1/5, 27 reviews
52% recommended
86% sales valuation accuracy
86% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 27
24th Oct 2024
reviewed by 'Satisfied customers'
“Above and Beyond!If you are selling a house in Newquay and looking for an agent, please do give Stuart ......”
7th Jan 2023
reviewed by 'deocel cosejo'
“Karen is amazing, she help us in everything, even sending our post to make everything fast. Thanks Karen we will ......”
2nd Feb 2022
reviewed by 'Bob'
“Contacted Stratton Creber about viewing a property they said they would get back to us to arrange a viewing , heard ......”
3rd Oct 2021
reviewed by 'Ann'
“I don’t recommend using this Truro branch.A very unprofessional team, concerned only with their commission. The manager is ......”
10th May 2021
reviewed by 'Terry Ponsford'
“This branch was a personal recommendation to me to be one that they couldn't do enough to help you through ......”
7th May 2021
reviewed by 'Terry Ponsford'
“This branch was a personal recommendation to me to be one that they couldn't do enough to help you through ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 86% £100,000 £435,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 2 9 2 4 1 0 8
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Stratton Creber Branches (view all 20)
Princes Street Branch, TR1
Bodmin, PL31
Camborne, TR14
East Looe, PL13
Exeter, EX1
Falmouth, TR11
Liskeard, PL14
Mawnan Smith Branch, TR11

“Above and Beyond!I...”

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Oct 24,2024
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Stewart
By: 'Satisfied customers'
Oct 24,2024
0 people found
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Above and Beyond! If you are selling a house in Newquay and looking for an agent, please do give Stuart and the team at Stratton your consideration. We titled this review "Above and beyond!" and there is no doubt that the level of service and ...
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“Karen is amazing, she help us in everything, ......”

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Jan 07,2023
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Karen
By: 'deocel cosejo'
Jan 07,2023
0 people found
this helpful
Karen is amazing, she help us in everything, even sending our post to make everything fast. Thanks Karen we will definitely recommed Stratton Creber...
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“Contacted Stratton Creber about viewing .....”

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Feb 02,2022
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By: 'Bob'
Feb 02,2022
2 people found
this helpful
Contacted Stratton Creber about viewing a property they said they would get back to us to arrange a viewing , heard nothing, rang 2nd day said they would get back to us heard nothing 3rd day rang again told it was sold only after I specifically ...
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“I don’t recommend using this Truro branch.A ......”

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Oct 03,2021
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Karen
By: 'Ann'
Oct 03,2021
4 people found
this helpful
I don’t recommend using this Truro branch. A very unprofessional team, concerned only with their commission. The manager is very aggressive and bullied me into a sale I was not happy with. Attempted to be a solicitor acting for both sides. The final straw, ...
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“This branch/team leads with honesty and openness...”

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May 10,2021
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Dean
By: 'Terry Ponsford'
May 10,2021
0 people found
this helpful
This branch was a personal recommendation to me to be one that they couldn't do enough to help you through the sale/purchase process, and it proved to be an excellent recommendation! Dean Hyland and his team answered all my questions, debated the impact of ...
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“This branch/team leads with honesty and openness...”

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May 07,2021
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Dean
By: 'Terry Ponsford'
May 07,2021
0 people found
this helpful
This branch was a personal recommendation to me to be one that they couldn't do enough to help you through the sale/purchase process, and it proved to be an excellent recommendation! Dean Hyland and his team answered all my questions, debated the impact of ...
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“Found a dream house on Rightmove. They forgot us....”

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Apr 13,2021
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By: 'John'
Apr 13,2021
1 people found
this helpful
Found a dream house on Rightmove. Got particulars taken down, all was good. Very positive, Excitedly rang again a few days later, they took the details again, someone got rejected, we were next. Checked a week later - all good. Came off rightmove. Got nervous ...
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“A very big thank you especially to Sue at Str......”

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Jan 10,2021
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Sue
By: 'Mrs Christine Dyos'
Jan 10,2021
0 people found
this helpful
A very big thank you especially to Sue at Stratton Creber, Liskeard. She listened to my continuous moaning without any complaint and guided me through what was a most traumatic, exhausting, mind boggling, and frustrating experience, only because of the incompetence of others. She was ...
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“Carla and Lauren provided us with excellent a......”

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Oct 02,2020
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Carla
By: 'David'
Oct 02,2020
1 people found
this helpful
Carla and Lauren provided us with excellent advice and service regarding the sale of our property. Viewings were always accompanied in accordance with Government Guidelines on Corona Virus. They found us a buyer within 10 days of fully marketing our property and dealt with all aspects ...
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“We found the service friendly and helpful und......”

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Sep 29,2020
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By: 'Pat'
Sep 29,2020
0 people found
this helpful
We found the service friendly and helpful under the difficult conditions of covid19. Thank you to everyone involved in our sale....
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“Have just sold my apartment in Newquay with S......”

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Feb 07,2020
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Stewart
By: 'James'
Feb 07,2020
0 people found
this helpful
Have just sold my apartment in Newquay with Stratton Creber Newquay branch. The service I received was excellent. From Stuart the Branch Manager who was knowledgeable and highly professional, to Millie who was superb and I feel actually went above and beyond with her excellent ...
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“Very poor management...”

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Jan 03,2020
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By: 'Bulldog'
Jan 03,2020
0 people found
this helpful
Hello I've let two properties with this company and both properties have sustained damage through neglect from theirs tenants, as a company their management policies seem to be get the owner/landlord to pay for the damage as this seems to be the easier root ...
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“Thank you...”

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May 17,2019
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Benjamin
By: 'The'
May 17,2019
0 people found
this helpful
Ben - thank you for your patience and most helpful attitude towards the purchase of our house. We were impressed with your continual support and contact throughout the purchase and we would highly recommend you....
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“Well done!...”

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May 17,2019
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Benjamin
By: 'Rhonda'
May 17,2019
0 people found
this helpful
Couldn't have wished for better service from Ben and the team In Falmouth. Regular updates were very much appreciated - thank you!...
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Comment on agent fees
Good
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“Don't trust them! Liars (while conveniently knowing how to remain within the law)...”

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Feb 11,2019
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By: 'Charlotte'
Feb 11,2019
0 people found
this helpful
Stuck in a bad situation * and needing to leave asap. Went to view a lovely property which ticked all the boxes and available within a few weeks. Agent friendly but stressing the amount of interest in the property meant it would probably be gone by ...
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Comment on agent fees
Extortionate. £300 for a standard tenancy agreement which must have taken all of 5 mintues to print off. £120 for an inventory of an unfurnished property? £75 credit check, can be done for far less.
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“We could not have done it without them!...”

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Oct 26,2018
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Benjamin
By: 'Eleanor'
Oct 26,2018
0 people found
this helpful
I cannot recommend Stratton Creber highly enough and in particular Benjamin Dean and his team who earned every penny of their fee. They were charming, industrious, excellent communicators and had a dogged determination to make sure events ran as smoothly as possible. The sale of ...
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Comment on agent fees
Well worth the fee
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“C Jones...”

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Aug 25,2018
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Stewart
By: 'Jones's'
Aug 25,2018
0 people found
this helpful
From the valuation through to meeting the sales team at our home the experience was highly professional. We were notified of all viewings and given feed back on completion, we would highly recommend the team for their enthusiasm and energetic aproach ....
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Comment on agent fees
The going rate
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“Unprofessional...”

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Mar 20,2018
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By: 'beware'
Mar 20,2018
3 people found
this helpful
Sadly, we have been let down by this unprofessional company. All they want is a sale to earn commission because the market is very slow but people don't forget..... They are not honest and are not consistent with their lying. You need a good memory ...
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Comment on agent fees
lets just say when more of the cheaper agents monopolize the market, these type of companies will be gone....yay
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“Where do I start .At first hannah our stratton creber ......”

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Apr 20,2017
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Hannah
By: 'RC'
Apr 20,2017
2 people found
this helpful
Where do I start .At first hannah our stratton creber adviser was lovely explained everything about our mortage and seemed frIendly and approachable in our first visit. But unfortunately after our experience after that was poor service from hannah. We tried to make appointment with ...
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Comment on agent fees
Bad service for agents fee
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“I asked specifically for a Charities Act valuation, making it ......”

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May 29,2015
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James
By: 'Lindsey'
May 29,2015
3 people found
this helpful
I asked specifically for a Charities Act valuation, making it clear I would not be marketing the property through S&C. I gave them my London address and that of my solicitors and asked them to send the valuation to both addresses, to which they ...
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What agent could do to change your mind?
I told them I was happy to pay a fee for the valuation - they said I did not need to.
Attached Filesnbsp;
Comment on agent fees
I told them I was happy to pay a fee for the valuation - they said I did not need to.
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“Our property sold with 48 hours of being online. Only 1 viewing ......”

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May 04,2015
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By: 'Mr'
May 04,2015
0 people found
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Our property sold with 48 hours of being online. Only 1 viewing took place so the staff were certainly not overworked! Sadly we were mis-informed about the offer of their solicitor company that they strongly recommended. I emailed the manager of the Falmouth branch and explained my ...
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What agent could do to change your mind?
He could have had the manners to look into my queries and respond to them accordingly.
Attached Filesnbsp;
Comment on agent fees
They had no work to do selling my property, it was possibly the easiest sale ever!
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“I am finding that many properties listed with Stratton Creber ......”

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Oct 07,2014
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By: 'Eleanor'
Oct 07,2014
0 people found
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I am finding that many properties listed with Stratton Creber are not available - sold or under offer. No information is updated to say 'sold stc' so a lot of time is wasted in having to ring and check availablilty of individual properties. Very few ...
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“Booked a viewing with them, we were the last viewing ......”

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May 22,2014
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By: 'lass'
May 22,2014
1 people found
this helpful
Booked a viewing with them, we were the last viewing on that morning. The agent who was at the property was just about to leave as she didnt think she had any more viewings, so luckily she hadnt left! Anyway the details on the website ...
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“Always kept me updated with new properties and helped me ......”

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Apr 14,2014
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By: 'Mark'
Apr 14,2014
0 people found
this helpful
Always kept me updated with new properties and helped me understand the sale process with my brothers sale can't recommend them enough will use them again...
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“Terrible experience from start to finish, from highest fees i've ......”

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Feb 12,2013
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ian
By: 'shins33'
Feb 12,2013
1 people found
this helpful
Terrible experience from start to finish, from highest fees i've come across(£235 for one person), repairs never looked into/fixed quickly-2 trips to environmental health and still waited 15 months for damaged window(would not close) to be fixed!, other problems just not looked into at ...
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What agent could do to change your mind?
They could care instead of just being interested in the money-basically they take advantage of the fact that a tenant has to pay the rent, no matter what!!!
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“due to problems further down the chain this was a ......”

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Jul 20,2012
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By: 'sarahw'
Jul 20,2012
0 people found
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due to problems further down the chain this was a long and stressful purchase. however at times the staff were more helpful than the actual estate agent i was using to sell my property. a lot of phone calls and "chasing" were done when others ...
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“Not a good experience with this agent, staff were poorly ......”

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Dec 18,2009
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By: 'dannyboy'
Dec 18,2009
4 people found
this helpful
Not a good experience with this agent, staff were poorly trained and sometimes rude. When I first started using them they were far more interested in getting a mortgage from me rather than trying to find me a house to buy! I found the whole ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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