Stirling Ackroyd
4.6/5, 4428 reviews
93% recommended
92% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
86% lettings fee satisfaction
We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes. show more We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes.

Contact Us

Latest Reviews

 View all Reviews 4428
7th Aug 2024
reviewed by 'Stephen Staley'
“I had a very disappointing experience with this company. I understand that humans can make mistakes, however when i approached ......”
11th May 2024
reviewed by 'Chima'
“I sincerely want to appreciate and commend Omar for his unfailing service to secure an apartment for me. He’s ......”
16th Apr 2024
reviewed by 'Hannah Youles'
“If I could leave 0 I would. The type of agency who will bully and trick you for money. They recently ......”
19th Mar 2024
reviewed by 'Emma Abbate'
“Taija and Aron were extremely helpful and proactive in securing a new tenant for my flat in a very short ......”
29th Feb 2024
reviewed by 'Nicky'
“Dene, Max, Victoria, Onal, Tom…. basically everyone I dealt with was great. There were blips of course …but the team ......”
21st Feb 2024
reviewed by 'Daniel'
“Warning: Dodgy Tactics!I am writing this review under the name Daniel to protect privacy. My experience with Stirling Ackroyd ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £22,000 £27,800,000
Lettings 92% 86% £355 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1076 38 1579 168 758 20 590 12 135 52
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Stirling Ackroyd Branches (view all 39)
Bermondsey Street, SE1
Bloomsbury, WC1A
Brixton, SW2
Brook Green, W14
Brook Green, W14
Byfleet, KT14
Camberwell, SE5
Chiswick, W4

“TOWNENDS - An agency from hell / stay away. / stay away. O......”

Share on :
Apr 19,2021
Minithumbdown
By: 'Yuri'
Apr 19,2021
0 people found
this helpful
Over the years, I have had my share of shifty and dishonest letting agencies in London. After all, the 'we grab your money and give you nothing in return is a pretty popular strategy. These people win the cake as the most disgustingly and openly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good management, helpful and easy to dea......”

Share on :
Apr 16,2021
Minithumbup
upload your photo
Catherine
upload your photo
Catherine
By: 'Mark'
Apr 16,2021
0 people found
this helpful
Very good management, helpful and easy to deal with. Would highly recommend to anyone thinking of renting with or letting their property....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our experience of renting a £3.250 flat in Ce......”

Share on :
Apr 12,2021
Minithumbdown
upload your photo
Catherine
upload your photo
Onal
By: 'Catherine Close'
Apr 12,2021
2 people found
this helpful
Our experience of renting a £3.250 flat in Central London as four students first-time renting has been an absolute scam. Our LL has been extremely unavailable for us and the property manager facilitated a very poor AND rude communication with us. We have been through many ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Consistently excellent; all of the team at Williams Lynch are ......”

Share on :
Apr 12,2021
Minithumbup
upload your photo
Catherine
upload your photo
Ben
By: 'R'
Apr 12,2021
0 people found
this helpful
Consistently excellent; all of the team at Williams Lynch are friendly and efficient. The team always do a brilliant job letting and managing the properties and are always able to find a solution to anything that crops up. They ensure that the whole process runs ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Share on :
Apr 03,2021
Minithumbup
Staff profile picture
Joshua
Staff profile picture
Karina
By: 'Love'
Apr 03,2021
0 people found
this helpful
Thanks to Josh for finding us an accommodation that suited our budget and the area we wanted to be in. Josh was very helpful, accommodating to our queries and very professional at the same time. Though we have given him a short notice as to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely amazing.. five stars ⭐️ ⭐️⭐️⭐️⭐️...”

Share on :
Apr 01,2021
Minithumbup
claim your profile
David
By: 'Jai. Shaikh'
Apr 01,2021
0 people found
this helpful
Absolutely amazing. We’ve just moved into our new rental flat and the team at Townends Putney did an amazing job. Special thanks to Daniel Unger for taking care of our needs, listening to our request and handling every little detail very professionally. Thanks to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Satisfied client...”

Share on :
Mar 31,2021
Minithumbup
Staff profile picture
Karina
Staff profile picture
Joshua
By: 'Miezel'
Mar 31,2021
0 people found
this helpful
We've been seeking for flats ever since we arrived in London. Thankfully one of the Beresford Residential agent Josh have been doing his job excellently. He always contact my friend love if we already got a place to live in, and also haven't stop finding ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Top Class service...”

Share on :
Mar 26,2021
Minithumbup
upload your photo
Catherine
upload your photo
Ben
By: 'W Anwer'
Mar 26,2021
0 people found
this helpful
Williams Lynch were recently engaged to let our property, who did a fabulous job from finding the right tenants within acceptable time and then managing our property to the highest standards of satisfaction .... meeting our expectations fully. Sounds too good to be true but that’...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Renting property...”

Share on :
Mar 25,2021
Minithumbup
upload your photo
Ben
By: 'ENB'
Mar 25,2021
0 people found
this helpful
I am a landlord and have had a great experience renting out my property. Ben in particular was a huge help with regards to letting my property and helping me with any queries. Catherine has also been a great help managing my property on an ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very positive experience...”

Share on :
Mar 20,2021
Minithumbdown
upload your photo
Catherine
upload your photo
Onal
By: 'Julia'
Mar 20,2021
0 people found
this helpful
I have been renting through Williams Lynch for 2 years, recently decided to move to a pet friendly place and immediately decided to go with Williams Lynch again. Catherine has done a great job managing the property, any issues that came up has been handled well. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Was pleased with the amount of work put in to......”

Share on :
Mar 17,2021
Minithumbdown
claim your profile
Toby
By: 'Ann'
Mar 17,2021
0 people found
this helpful
Was pleased with the amount of work put in to get the paperwork done and all the references, they were very helpful and patient due to this turn of events, we got there eventually, was pleased with everything and it all went went in the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dene, Ben and Adriana provided excellent serv......”

Share on :
Mar 14,2021
Minithumbup
upload your photo
Dene
upload your photo
Adriana
By: 'Rachel Jones'
Mar 14,2021
0 people found
this helpful
Dene, Ben and Adriana provided excellent service in this tricky time. Supportive, professional and informative, I would highly recommend this service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A thoroughly professional team and service. D......”

Share on :
Mar 10,2021
Minithumbup
By: 'stewart'
Mar 10,2021
0 people found
this helpful
A thoroughly professional team and service. Despite being a overseas landlord , nothing is too much trouble.The team are always on hand to offer support. If your thinking of renting , for sure Townends should be your first stop!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Attentive and professional service from Lia...”

Share on :
Mar 09,2021
Minithumbup
claim your profile
Lia
By: 'Kiu Kim'
Mar 09,2021
0 people found
this helpful
Even though we didn't get the property, Lia was communicative and went above and beyond to help us through the process. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lia was a fantastic agent and very efficient ......”

Share on :
Mar 03,2021
Minithumbup
claim your profile
Lia
By: 'Mel'
Mar 03,2021
0 people found
this helpful
Lia was a fantastic agent and very efficient - we were able to secure our flat within a day and she continued communication throughout Highly recommended...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lia was a fantastic agent and very efficient ......”

Share on :
Mar 03,2021
Minithumbup
By: 'Mel'
Mar 03,2021
0 people found
this helpful
Lia was a fantastic agent and very efficient - we were able to secure our flat within a day and she continued communication throughout Highly recommended...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lia was an incredible agent, made the whole p......”

Share on :
Mar 02,2021
Minithumbup
claim your profile
Lia
By: 'Ross'
Mar 02,2021
0 people found
this helpful
Lia was an incredible agent, made the whole process a breeze! She provides a human touch to the whole process and it was exciting not stressful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lia was an incredible estate agent throughout......”

Share on :
Mar 02,2021
Minithumbup
claim your profile
Lia
By: 'Ross'
Mar 02,2021
0 people found
this helpful
Lia was an incredible estate agent throughout the whole process. Cuts through the status quo of being an estate agent and makes it a much more human feel. Mega appreciated that and she made the process exciting not stressful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience has been really positive. Good ......”

Share on :
Mar 02,2021
Minithumbup
claim your profile
Lia
By: 'Rodrigo'
Mar 02,2021
0 people found
this helpful
My experience has been really positive. Good quality of service and always responding to my inquiries. The view and the way showing the place also good....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Team...”

Share on :
Feb 22,2021
Minithumbup
Staff profile picture
Mitch Moth
Staff profile picture
Serena
By: 'Sarah K'
Feb 22,2021
0 people found
this helpful
I have rented my house with Hamilton Chess since 2006. They are the most helpful and efficient agents I have ever worked with. My property has not been vacant for more than a few days between tenancies. Even with the whole Covid thing going on, Serena, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Recommendation...”

Share on :
Feb 19,2021
Minithumbup
Staff profile picture
Lee
By: 'Joelle Y.'
Feb 19,2021
0 people found
this helpful
Fantastic service by Lee Richardson who is the property consultant . From the start to the end of the consultation process he was been extremely efficient, professional and very proactive. Through the pandemic I was unsure things would run smoothly for us but Lee made it ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very attentive and careful with the customer.......”

Share on :
Feb 18,2021
Minithumbup
Staff profile picture
Khalisha
By: 'Priscilla Contieri'
Feb 18,2021
0 people found
this helpful
Very attentive and careful with the customer. We love her very professional and agile approach to our rental process ???...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and friendly service throughout.......”

Share on :
Feb 18,2021
Minithumbup
By: 'Andy'
Feb 18,2021
0 people found
this helpful
Very helpful and friendly service throughout. Sharon helped us sell our home and purchase our new one. Sharon was very informative while showing people around our house and and the same when viewing properties with her. She also helped us with issue within the chain....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Did a great job securing a tenant in a very d......”

Share on :
Feb 17,2021
Minithumbup
upload your photo
Adriana
upload your photo
Onal
By: 'AJW'
Feb 17,2021
0 people found
this helpful
Did a great job securing a tenant in a very difficult letting market. We have been with Williams Lynch for about 10 years and they have always performed and are very responsive when we need help with any aspect of letting....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Adriana and Onal have done a fantastic job fo......”

Share on :
Feb 17,2021
Minithumbup
upload your photo
Adriana
upload your photo
Onal
By: 'Christopher'
Feb 17,2021
0 people found
this helpful
Adriana and Onal have done a fantastic job for us, they pitched the rent absolutely right, they got a Tenant straight away who moved in within a couple of days of viewing. Thanks again everybody at Williams Lynch....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“So helpful! Went above and beyond to get this......”

Share on :
Feb 17,2021
Minithumbup
claim your profile
Lia
By: 'Yasmin'
Feb 17,2021
0 people found
this helpful
So helpful! Went above and beyond to get this over the line for me. Would recommend lia to everyone looking to rent in the area...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark as been really helpful regarding my sear......”

Share on :
Feb 16,2021
Minithumbup
claim your profile
Mark
By: 'Marco'
Feb 16,2021
0 people found
this helpful
Mark as been really helpful regarding my search. Very professional. Always ready to help me with my request. Thank you very much...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“????? for Lia!...”

Share on :
Feb 16,2021
Minithumbup
claim your profile
Lia
By: 'Niall'
Feb 16,2021
0 people found
this helpful
Lia is an absolute joy. She’s super sweet, easy to talk to and she made the hunt to rent a property such an easy experience for the both of us. We’ve had nothing but positive experiences with Red Bear....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Catherine and Williams Lynch!...”

Share on :
Feb 10,2021
Minithumbup
upload your photo
Catherine
By: 'Kalina'
Feb 10,2021
0 people found
this helpful
I have been renting through Williams Lynch for 3 years, with Catherine Close being my ‘account manager’. Catherine’s been an absolute star throughout the whole time, and made my life in the flat very comfortable. Very professional and responsive in handling urgent maintenance issues....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awful service and lack of professionalism...”

Share on :
Feb 05,2021
Minithumbdown
By: 'Paolo'
Feb 05,2021
2 people found
this helpful
Awful service and lack of professionalism. The interest is only collecting money and there is no property management skills here. The employees and management have lack of empathy and kindness. I`d say Rude. They were former Oscar Knight before some tenants sue them and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Listening to you

We are always interested in your views. In particular, we will:
Send you a customer questionnaire so that you can tell us what you think of our service.
Use any comments, suggestions and compliments you may have about our services to help us improve where relevant.

Helping us to put things right

In the unlikely event that you may be unhappy with certain aspects of our service, please let us know. We will then thoroughly investigate your comment, suggestion or complaint.
We would also like to receive your compliments, as these help us to see what we are getting right, so that we can extend best practice across all of our departments.

If you want to make a comment, suggestion or complaint, you may:
- Visit any of our branches and speak to the Branch Manager.
- Send a letter to the address indicated in the "Where to contact us" section.
- Send an email to us at the email address provided.
- Send a fax to 01932 736 599.
- Telephone us on 01932 736 500.

When we receive your comment, suggestion or complaint, we will do the following: If you phoned or visited us, we will endeavour to deal with the matter straight away. If this is not possible, we will contact you within seven working days to let you know what we are doing.
If you contacted us at Head Office, in writing, we will acknowledge receipt of your letter within three working days. We will then give you a full written response within 21 working days or, if this is not possible, tell you when you can expect a more detailed response.

Where to contact us:
Managing Director's Office
Unit 2 Wintersells Road
Byfleet
Surrey
KT14 7LF
Email: [email protected]
Tel: 01932 736 500

Your complaint will be dealt with by the relevant Director dependent on the discipline involved.

If having received our final response you do not agree with some or all of our conclusions, you may contact us again in order that we can review our investigation in the light of your further comments. If you remain dissatisfied after the above procedure has been exhausted, you may do the following:
Appeal in writing to:

Residential Sales & Lettings
The Property Ombudsman,
Milford House,
43 - 55 Milford Street,
Salisbury,
Wiltshire,
SP1 2BP
Email: [email protected]
Website: www.tpos.co.uk

Lettings
The National Federation of Property Professionals,
Arbon House,
6 Tournament Court,
Edgehill Drive,
Warwick
CV34 6LG
Email: [email protected]
Website: www.arla.co.uk

Last updated at 12:31 PM 06/12/2017 by allAgents

Awards won by Stirling Ackroyd

Regional Awards won by Stirling Ackroyd

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn