Stirling Ackroyd
4.6/5, 4428 reviews
93% recommended
92% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
86% lettings fee satisfaction
We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes. show more We are an independent firm of estate agents and surveyers offering specialist advice on all aspects of both commercial and residential property throughout the city fringes.

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Latest Reviews

 View all Reviews 4428
7th Aug 2024
reviewed by 'Stephen Staley'
“I had a very disappointing experience with this company. I understand that humans can make mistakes, however when i approached ......”
11th May 2024
reviewed by 'Chima'
“I sincerely want to appreciate and commend Omar for his unfailing service to secure an apartment for me. He’s ......”
16th Apr 2024
reviewed by 'Hannah Youles'
“If I could leave 0 I would. The type of agency who will bully and trick you for money. They recently ......”
19th Mar 2024
reviewed by 'Emma Abbate'
“Taija and Aron were extremely helpful and proactive in securing a new tenant for my flat in a very short ......”
29th Feb 2024
reviewed by 'Nicky'
“Dene, Max, Victoria, Onal, Tom…. basically everyone I dealt with was great. There were blips of course …but the team ......”
21st Feb 2024
reviewed by 'Daniel'
“Warning: Dodgy Tactics!I am writing this review under the name Daniel to protect privacy. My experience with Stirling Ackroyd ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £22,000 £27,800,000
Lettings 92% 86% £355 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1076 38 1579 168 758 20 590 12 135 52
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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Estate agents
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Latest Properties

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Stirling Ackroyd Branches (view all 39)
Bermondsey Street, SE1
Bloomsbury, WC1A
Brixton, SW2
Brook Green, W14
Brook Green, W14
Byfleet, KT14
Camberwell, SE5
Chiswick, W4

“Mark went above and beyond in helping us to s......”

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Oct 21,2021
Minithumbup
By: 'matthew'
Oct 21,2021
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Mark went above and beyond in helping us to seek and buy a house. Very impressed with his honest and transparent approach....
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“Karina is very friendly and extremely helpful!...”

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Oct 20,2021
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Karina
By: 'A'
Oct 20,2021
0 people found
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The agents we were in contact with were always very helpful and replied very promptly. Karina was extremely helpful and friendly and actioned any issues we had as soon as possible, which was much appreciated....
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“Claudiu at Red Bear Property Management...”

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Oct 20,2021
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Claudiu
By: 'Numra'
Oct 20,2021
0 people found
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Claudiu has been absolutely amazing from the moment I called to show interest in the property. It’s my first time renting a place all to myself and he has been there for all my queries and made the whole process seamless. He has also ...
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“Boutique Service. Highest Recommendations...”

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Oct 11,2021
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Adriana
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Onal
By: 'E and J'
Oct 11,2021
0 people found
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We've been working with Williams Lynch for many years. They have always been extremely pleasant and professional. Most recently, they quickly found perfect tenants for our property and as always, guided us through the maze of landlord responsibilities with ease. Our tenants are happy and ...
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“Thorough, professional and communicative. Edd......”

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Oct 05,2021
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Edvard
By: 'Edith'
Oct 05,2021
0 people found
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Thorough, professional and communicative. Eddi was excellent. We sold our London flat whilst living abroad (Canada) and the process was seamless and easy. I would recommend....
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“Philip has been responsive and helpful with t......”

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Oct 05,2021
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Phillip
By: 'Mariana'
Oct 05,2021
0 people found
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Philip has been responsive and helpful with the repairs that were needed in my flat. He liaised well with the landlord to get them approved and implemented....
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“The guys at Williams Lynch are excellent. I w......”

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Sep 23,2021
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Dene
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Adriana
By: 'mick'
Sep 23,2021
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The guys at Williams Lynch are excellent. I would wholeheartedly reccommend them, brilliant service. All of the staff there are first class....
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“Very proactive agent, quick with emails and p......”

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Sep 16,2021
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Joshua
By: 'Eleazar'
Sep 16,2021
0 people found
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Very proactive agent, quick with emails and punctual to the viewing. I was very please with the customer service and the property was lovely. Within a week i was able to secure the contract for the property....
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“Perfect...”

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Sep 11,2021
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Maurice
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Ellie
By: 'Paul'
Sep 11,2021
0 people found
this helpful
Keeping it short ...Over the last 18 months Beresford Residential have been my Letting Agent, Property Manager and sold my property (under quite difficult circumstances) made it stress free with great communication with prompt personal attention....
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“Have known Williams Lynch for years and just ......”

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Sep 01,2021
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Thomas
By: 'Thomas Wells'
Sep 01,2021
0 people found
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Have known Williams Lynch for years and just used them to let a property I own. Very impressed with their professionalism. Excellent...
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“Very helpful and quick responses to emails wi......”

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Aug 27,2021
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Catherine
By: 'O'
Aug 27,2021
0 people found
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Very helpful and quick responses to emails with detailed information about the property and the fixtures and fittings. Catherine is a great property manager...
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“Hanek was extremely helpful, professional and......”

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Aug 16,2021
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Hanek
By: 'Myah'
Aug 16,2021
0 people found
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Hanek was extremely helpful, professional and knowledgeable with regards to the queries that I had when enquiring. I would definitely recommend Hanek for future property guidance when looking to rent in the future....
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“Josh showed me round the property and was rea......”

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Jul 21,2021
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Josh
By: 'Immi'
Jul 21,2021
0 people found
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Josh showed me round the property and was really great at answering all my questions and getting back to me quickly. Highly recommend!...
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“Had a wonderful experience finding my current......”

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Jul 19,2021
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Adriana
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Ben
By: 'Andrei'
Jul 19,2021
0 people found
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Had a wonderful experience finding my current flat through Williams Lynch; from search to moving in, the entire process was smooth and simple. Special thanks to Ben for taking the time to answer all my questions and Adriana for making the move-in process quick and ...
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“Great service and strongly recommend...”

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Jul 07,2021
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Maurice
By: 'Sam B'
Jul 07,2021
0 people found
this helpful
Maurice and the team did everything to make the selling process as smooth as possible. They're ability to mediate between buyer, vendor and solicitors really helped get the deal over the line. Would strongly recommend using Beresfords and will be using them again in the ...
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“My husband and I are so appreciative to David......”

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Jun 24,2021
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David
By: 'Vicki'
Jun 24,2021
0 people found
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My husband and I are so appreciative to David Rudley. We are moving from California and this move would have been such a nightmare without his help and guidance. David helped us secure a wonderful property and helped explain the rental/leasing processes in England. ...
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“I find William Lynch team to be very knowledg......”

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Jun 17,2021
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Onal
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Adriana
By: 'Babatunde'
Jun 17,2021
0 people found
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I find William Lynch team to be very knowledgeable and professional in approach. I engaged them to help let out my property, and my end-to-end experience was very pleasant and hitch-free. I was kept updated on the progress of the viewing and feedback received. I'll ...
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“We used Beresford Residential in Brixton to a......”

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May 28,2021
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Karina
By: 'Sam S'
May 28,2021
0 people found
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We used Beresford Residential in Brixton to assist us in finding the perfect flat. The staff were extremely helpful in answering our questions and clarifying various aspects of the tenancy process - particularly Karina and Rex. The staff were also very patient and sorted out ...
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“Lia Kitsopoulos was very accommodating to my ......”

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May 26,2021
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Lia
By: 'Andrei Calmatui'
May 26,2021
0 people found
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Lia Kitsopoulos was very accommodating to my busy schedule and always willing to help. She was very friendly and easy going during the viewings which put me at ease to ask any questions that have been on my mind. The process of offer was speedy ...
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“Quick, professional and straight to the point......”

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May 25,2021
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Lia
By: 'DB'
May 25,2021
0 people found
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Quick, professional and straight to the point. Lia was polite and understandable when I running late due to traffic. I would recommend to anyone....
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“Lia was absolutely great in helping me find a......”

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May 25,2021
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Lia
By: 'Ricardo'
May 25,2021
0 people found
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Lia was absolutely great in helping me find a place. It was a great experience and made the whole process much easier....
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“Josh was a great communicator from start to f......”

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May 19,2021
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Joshua
By: 'Erin'
May 19,2021
0 people found
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Josh was a great communicator from start to finish, extremely informative about the property and the area. He listened to our queries and concerns, with sound reassurance throughout. It was a very quick and easy process....
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“Professional and seamless service! Highly recommend!...”

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May 14,2021
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Ty
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Ryan
By: 'Lucy and Joe'
May 14,2021
0 people found
this helpful
We have been really impressed with Ty and the team at Beresford Residential. Ty worked effortlessly to secure a virtual viewing on a property and was constantly contactable and responsive re: questions we had. From submitting our offer, Ty touched based with us to keep ...
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“Absolutely disgusted stay well clear of these......”

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May 13,2021
Minithumbdown
By: 'Lauren'
May 13,2021
0 people found
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Absolutely disgusted stay well clear of these so called estate agents! Was told had to take a property on a video tour which we agreed, paid our holding deposit 4th March 21 and property wasn’t available until 8th May 21 asked would it be ready for ...
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By: Amber Brackley
May 14, 2021
View all comments (1)
Hi Lauren, I regret to hear you were disappointed with the property. I understand you agreed with your Landlord to immediately end your contract and all rent was wavered. Townend's were unable to enter the property prior to your Tenancy commencing due to the restrictions in place at the time. I would like to thank you for your feedback with has been shared with the Landlord and we would like to wish you the very best - Amber ...

“Excellent service from Maurice.Very easy to ......”

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May 06,2021
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Josh
By: 'Erika'
May 06,2021
1 people found
this helpful
Excellent service from Maurice. Very easy to get a hold of and great communication. Very capable and pleasant. Josh was also good sales contact, answered questions and provided timely responses to queries....
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“Very professional and friendly service from L......”

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May 06,2021
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Lia
By: 'Derek'
May 06,2021
0 people found
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Very professional and friendly service from Lia. She takes the time to consider your needs and suggests other suitable properties that you may not have been aware of. Would definitely recommend!...
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“I'm pretty new to London, and I've found a su......”

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Apr 29,2021
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Onal
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Adriana
By: 'Masa'
Apr 29,2021
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I'm pretty new to London, and I've found a suitable property (rent) through Onal's arrangement. I'm absolutely happy with the quick response by Onal. After the offer as well, everything is quite swift , document work, fixing property equipment etc... Thank you Adriana and Philip!...
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“Happy and Helpful...”

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Apr 28,2021
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Lia
By: 'Luke'
Apr 28,2021
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Happy and Helpful Lia was really helpful throughout the process and was always very friendly and positive. The property was as she described and in good condition...
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“Very good experience and Five stars services.......”

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Apr 23,2021
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Anna
By: 'Angus'
Apr 23,2021
0 people found
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Very good experience and Five stars services. Anna Ozog is very helpful, kind and efficiency. I will recommend her for future tenants. Thank you Anna...
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“I've lived in the property for 3 years, manag......”

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Apr 20,2021
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Catherine
By: 'Mo'
Apr 20,2021
0 people found
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I've lived in the property for 3 years, managed by Catherine within William Lynch. We liked the fact our concerns were raised by her and our time staying in the property made it feel like a real home. She made the effort of raising points of ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Listening to you

We are always interested in your views. In particular, we will:
Send you a customer questionnaire so that you can tell us what you think of our service.
Use any comments, suggestions and compliments you may have about our services to help us improve where relevant.

Helping us to put things right

In the unlikely event that you may be unhappy with certain aspects of our service, please let us know. We will then thoroughly investigate your comment, suggestion or complaint.
We would also like to receive your compliments, as these help us to see what we are getting right, so that we can extend best practice across all of our departments.

If you want to make a comment, suggestion or complaint, you may:
- Visit any of our branches and speak to the Branch Manager.
- Send a letter to the address indicated in the "Where to contact us" section.
- Send an email to us at the email address provided.
- Send a fax to 01932 736 599.
- Telephone us on 01932 736 500.

When we receive your comment, suggestion or complaint, we will do the following: If you phoned or visited us, we will endeavour to deal with the matter straight away. If this is not possible, we will contact you within seven working days to let you know what we are doing.
If you contacted us at Head Office, in writing, we will acknowledge receipt of your letter within three working days. We will then give you a full written response within 21 working days or, if this is not possible, tell you when you can expect a more detailed response.

Where to contact us:
Managing Director's Office
Unit 2 Wintersells Road
Byfleet
Surrey
KT14 7LF
Email: [email protected]
Tel: 01932 736 500

Your complaint will be dealt with by the relevant Director dependent on the discipline involved.

If having received our final response you do not agree with some or all of our conclusions, you may contact us again in order that we can review our investigation in the light of your further comments. If you remain dissatisfied after the above procedure has been exhausted, you may do the following:
Appeal in writing to:

Residential Sales & Lettings
The Property Ombudsman,
Milford House,
43 - 55 Milford Street,
Salisbury,
Wiltshire,
SP1 2BP
Email: [email protected]
Website: www.tpos.co.uk

Lettings
The National Federation of Property Professionals,
Arbon House,
6 Tournament Court,
Edgehill Drive,
Warwick
CV34 6LG
Email: [email protected]
Website: www.arla.co.uk

Last updated at 12:31 PM 06/12/2017 by allAgents

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